How to find a reliable roofer near me
Roofing issues are one of the most common causes of consumer complaints and can also be some of the most expensive to rectify. So, whether you're dealing with a minor repair or need a complete roof replacement, it's crucial to find a skilled and trustworthy professional who can get the job done right.
Never be taken in by a passing doorstep trader. What may start out as a quick tile replacement may turn into a major expense and is the source of many consumer scams.
Use professional and vetted member schemes such as Trusted Trader, or other local authority schemes if you have one in your area. You have the reassurance that members have been vetted and agree to follow a code of practice, with a commitment to resolve any issues is they occur.
Alternatively, research professional Roofing Trade Associations such as the National Federation of Roofing Contractors or Confederation of Roofing Contractors. Finally, ask for recommendations from friends, neighbours, or other trusted sources. Word-of-mouth referrals can be invaluable when it comes to finding a good roofer, as they provide firsthand accounts of the roofers work and customer service.
Signs that you need a new roof
Your roof is the first line of defence against the elements, and a poorly installed or maintained roof can lead to a host of problems, including water damage, mould, and even structural issues.
While some roof issues may be obvious, such as visible leaks or missing tiles, there are other, less apparent signs that may indicate the need for a roof replacement.
One of the most common signs that it's time for a new roof is the age of your current roofing system. Most roofs have a lifespan of 20 to 30 years, depending on the materials and the climate in which they are installed. If your roof is approaching or exceeding this age, it's a good idea to have it inspected by a professional roofer to determine if it needs to be replaced.
Sagging or uneven areas on your roof can also be a sign that it's time for a new roof. This can be caused by structural issues, such as damaged or rotting roof trusses or rafters, or by the accumulation of water and debris on the roof. If left unaddressed, these issues can lead to more serious problems, such as leaks or even the collapse of the roof.
Finally, if you've noticed an increase in your energy bills or a decrease in the overall efficiency of your home, it may be due to issues with your roof. Proper insulation and ventilation are crucial for maintaining a comfortable and energy-efficient home, and a failing roof can compromise these important functions. If you've noticed these types of issues, it's a good idea to have your roof inspected by a professional to determine if any remedial action or replacement is necessary.
Get three quotes
Always try and get three quotes from three different roofing contractors, this will give you confidence that any costs and proposed works are realistic. If one quote is miles away from the others, then talk to the roofing contractor and ask why.
Roofing repairs can be major investments so make sure you are confident with any quotations. It's important to provide the roofer with as much detailed information as possible about the scope of the project. A lot of complaints tend to arise from customers changing the requirements once the job starts, or a misunderstanding between contractor and customer. Most roofing companies will be happy to explain their processes and quotations should include a full breakdown of any expected costs, including materials, labour and any other requirements such as scaffolding.
It's also important to consider the roofer's warranty and guarantee policies when comparing quotes. A contractor who offers a longer warranty or a more comprehensive guarantee may be worth the slightly higher upfront cost, as it can provide you with added peace of mind and protection in the long run.
When comparing quotes, don't be afraid to negotiate or ask for clarification on any items that seem unclear or excessive. A good roofer should be willing to work with you to find a solution that fits within your budget and meets your needs. Additionally, be sure to get all quotes in writing.
You should also have a rough idea of when the roofer can schedule in your work. Times can vary, particularly in stormy seasons with Roofing companies in high demand, so don’t be surprised to find there can be quite long lead times to fit you in.
References and examples
Before you make a final decision, don’t be afraid to ask the roofer for references and examples of their past work. A reputable contractor should be more than happy to provide you with a list of satisfied customers and photos of their previous projects.
Professional review platforms such as Trusted Trader can help build your confidence, as all reviews are professionally moderated, so you can look back at previous customers. Even occasional negative reviews are not necessarily a bad thing, things will always go wrong from time to time, or they may be a miscommunication. But negative reviews can sometimes show how a business dealt with the issue and resolved it.
If you have any problems
Once you have engaged with a roofing company, the key thing is communication. The company will be carrying out the work they quoted you for. If there turns out to be an unforeseen problem, such as a roof repair is more complex than anticipated, then you need to liaise with the roofer and make sure you are happy with any extra planned work before it commences.
If you have used a Trusted Trader or similar local authority trader scheme member, then you may be able to contact the scheme for advice. If using a member that is part of a recognised Trade Association, then they may also be able to help or give advice.
Summary
The key thing is to find a reputable and qualified roofer, then ensure you give them all the information they need and are happy with any quotations. You can minimise your risk by using a Trusted Trader, recommendation from a friend, or other trusted source. Steer clear of doorstep traders or anyone who is obviously not charging enough. Remember, if it sounds too good to be true…
You can search for a Trusted Trader Roofer here:
https://www.trustedtrader.scot/search?bus_type=Roofers+and+Roof+Repairs