Supported by
Society of Chief Officers of Trading Standards in Scotland
Scotland
Trusted Trader

Scottish Trusted Trader Schemes and CMA Guidance

12th November 2024

There has been an item on the news today regarding advice given out by the Competition and Markets Authority (CMA), about 'not all online trader directories being equal'. This is why all the official council-backed Trusted Trader scheme members are vetted by Trading Standards, ensuring that customers can choose a trader with confidence.

 

There are trader platforms and directories that make claims or call their members trusted or approved members with little or no vetting. By using a council-backed scheme customers can avoid rogue traders, minimise risk, and have access to an official Trading Standards complaints process that is backed by Alternate Dispute Resolution (ADR) if things don't go as expected.

 

Across Scotland all official Trading Standards Approved and Trusted Trader scheme members can be found on the 

Society of Chief Officers of Trading Standards in Scotland (SCOTSS) Approved Trader portal.

 

To find an official Trading Standards Vetted Trader across Scotland, visit: approvedtrader.scot