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Highland Trusted Trader


The Highland Council Trusted Trader Scheme is a local business partnership with all members fully vetted by Highland Council Trading Standards, and the scheme is supported by Police Scotland.

The aims of the scheme are to:
  • increase consumer confidence
  • promote good practice within local businesses
  • help prevent unfair trading and doorstep crime
  • promote vetted local businesses
Applications are invited from Highland based businesses or businesses who can demonstrate that a significant proportion of their work is conducted within the Highlands.

Highland Trusted Trader is made up of The Highland Council, Highland Trading Standards Service, Kent County Council Trading Standards ADR and Trusted Directory Services (TDS).

The Council back and oversee the scheme, with the vetting process carried out by Trading Standards Officers. Trading Standards also ensure Highland Trusted Traders adhere to the Code of Practice and will intervene in disputes when required.

Kent County Council Trading Standards ADR allows impartial adjudication when a dispute arises between consumer and business and can be settled outside of court. TDS is responsible for scheme administration, customer service and website support.