In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

West Energy Services Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 41 reviews and feedback.
Trusted Trader member since 2020.

West Energy Services Ltd
21a Main Street
Balerno
EH14 7EQ
07807 161 506
FaceBook  

Trade Associations

Business Information

BOILER REPAIR & INSTALLATIONS Both Domestic and Commercial Clients
Safety Checks for LETTING AGENTS and FREE boiler installation quotes

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 41 reviews.
Order by:
review stars review stars review stars review stars review stars   19th November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This company installed a new boiler for us last November. They dealt with the guarantee on our behalf & said they would remind us when a service was due. True to their word they contacted us & arranged a date for the service. Brian called to let us know he was on his way & duly completed a thorough service. We have been “over the moon” with this company & just wish other companies we deal with could be so professional! 100% recommend!
review stars review stars review stars review stars review stars   14th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New combi boiler fitted. Excellent service from start to finish. James and Brian arrived on time every day, tidied up afterwords and worked later if required. Extremely pleased with the work carried out and looking forward to having a cosy home in the winter. Will use West Energy Services again for any further work I may require in the future.
review stars review stars review stars review stars review stars   6th July 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Could not of got a better team to fix my boiler.
From the office team to the engineer. Very profession ,very helpful and great to deal with. I will be using James and the team for all my plumbing and heating from now on.
review stars review stars review stars review stars review stars   3rd July 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Brian from West Energy came to service my mums gas fire. He did a great job. Properly removed the fire, cleaned everything, refitted it properly (after the last people didn't do it correctly). Tested it, and cleaned up afterwards. Great job, highly recommended West Energy Services.
review stars review stars review stars review stars review stars   14th May 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Worcester boiler repaired and serviced with the minimum of fuss and tidily finished
review stars review stars review stars review stars review stars   13th April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Was having a boiler repair. Excellent service. Very professional and courteous. Arrived on time and cleaned up afterwards. Would highly recommend this company.
review stars review stars review stars review stars review stars   3rd March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent response to boiler breakdown with a quick call-out, timely communication and clear explanation of work done. Pricing transparent and seemed fair.
review stars review stars review stars review stars review stars   16th January 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Had a new wireless programmer installed and replaced a thermostatic radiator valve on my heating system. Brian was the engineer who called to carry out the work. He arrived on time and done an excellent job nothing was to much for him. Cleaned up after himself and took the time to show me how to work the new programmer my house is now easier to control at an economical temperature.
review stars review stars review stars review stars review stars   16th January 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The engineer, Brian, was very professional and friendly. He explained the problem and costed it so I knew what to expect. The work was carried out as scheduled and I am very pleased with the result. Very good value for money.

review stars review stars review stars review stars review stars   15th January 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Brian from west energy services attended my property recently to diagnose an issue with a faulty boiler system. Within no time at all Brian had the issue resolved and the system has been working as good as new since his visit . Excellent communication from the first point of contact to completion of the job.
Wouldn’t hesitate to recommend west energy services to anyone. Fantastic service 5 ⭐️⭐️⭐️⭐️⭐️
review stars review stars review stars review stars review stars   6th January 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
West Energy Services responded in minutes to my out-of-hours email following a boiler breakdown in early January. James visited the next day and went out of his way to fix the problem on the same day - it turned out to be the failure of a part covered by warranty from previous work - which James explained transparently and will follow up with the manufacturer at no cost to us. Excellent communication and service - would recommend.
review stars review stars review stars review stars review stars   27th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
My 83yr old uncle recently got his old boiler replaced after 15yrs of painstaking problems of trying to keep it running however it finally gave up the ghost!… James the engineer that came out to my uncle's house to fit the new boiler was so polite and respectful to me and my uncle. James did a fab job fitting the boiler also cleared any mess as he worked, he supplied my uncle with a carbon monoxide detector too. James filled in all my uncle's details for him for the warranty…. I seriously can’t fault this company at all, and the price was very reasonable too so no complaints just big thanks from my uncle Robert
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
more than happy with the work the company carried out . they have actually done about 3 jobs for me and 1 for my neighbour .
happy if anyone want to get in touch .
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very responsive and excellent work every time I’ve used West Energy. Thank you.
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
West Energy Services have been my absolute go to heating engineers for all my domestic heating needs. Always responsive, they explain everything in plain English, turn up on time & leave you with reports of the work done
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
James from WES attended to service the boiler and replaced the programmer remote sensor which was faulty.
Great service

review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used West energy services for my annual service for my boiler. They turn up when they say. Clean up after themselves.
Excellent service
review stars review stars review stars review stars review stars   7th July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
James and his team replaced a shower, installed a new double oven, serviced and repaired a living-flame fire and fixed a water leak for me.
His workmanship, service and support was absolutely superb from start to finish!
review stars review stars review stars review stars review stars   7th July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Since getting gin touch with West the regularly service our boiler and check everything is up to safety spec.

They are prompt efficient and always tidy up after.

I would highly recommend their services to anyone looking for a reliable tradesperson.

review stars review stars review stars review stars review stars   24th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We work with West energy as a letting agent and they are brilliant , never had any complaints about the work or conduct and the job is always completed to a high standard. They contact tenants and keep you in the loop with appointments so makes it really easy to manage and know whats happening.

Cant recommend highly enough!
1 2 3 »