Wee Critters Pest Control Services Limited
Wee Critters Pest Control Services Limited
18, Parkgrove Crescent
Edinburgh
EH4 7RP
18, Parkgrove Crescent
EH4 7RP
0131 669 3398
 |  |
Trade Associations
Images and Photographs
Select any image to see a larger version.
Business Information
We are a local family run pest control business based in Edinburgh and serving all areas of Edinburgh and selected areas of the Lothians.
Proprietors Graeme and Sylvia Hill, along with son Andy, take extreme pride in offering the highest level of customer service and satisfaction, so much so that much of our business is gained through customer recommendation.
Graeme and Andy have over 35 years joint experience in the pest control industry and Sylvia is perfectly placed to offer advice and reassurance. We offer fixed costs with no hidden extras, and as continuity is important, you will see the same pest control technician at all times should follow up be required.
Proprietors Graeme and Sylvia Hill, along with son Andy, take extreme pride in offering the highest level of customer service and satisfaction, so much so that much of our business is gained through customer recommendation.
Graeme and Andy have over 35 years joint experience in the pest control industry and Sylvia is perfectly placed to offer advice and reassurance. We offer fixed costs with no hidden extras, and as continuity is important, you will see the same pest control technician at all times should follow up be required.
Trader Map Location
Reviews and Feedback
5.0 out of 5 based on
91 reviews.
Order by:
18th August 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Discovered a Wasps nest in the roof of my property. Phoned Wee Critters and spike with Sylvia who was very attentive, informative and friendly. She gave me advice over the phone and quickly arranged a suitable date and time for Graeme to visit.
Graeme arrived early and was very professional and swift in dealing with the wasps nest. He also gave me advice on how to deal with other pests and how to prevent future wasps nests.
An excellent service from start to finish, highly recommended!
Graeme arrived early and was very professional and swift in dealing with the wasps nest. He also gave me advice on how to deal with other pests and how to prevent future wasps nests.
An excellent service from start to finish, highly recommended!
Ross H
10th August 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
From start to finish a top class customer experience from the Wee Critters team.
Sylvia was pleasure to deal with on the phone setting up the appointment and keeping me in the loop. I found Graeme very friendly, knowledgable and professional when he arrived as arranged and dealt promptly and effectively with my wasp problem.
I would thoroughly recommend Wee Critters for your pest control problems. 5 star operation !
Sylvia was pleasure to deal with on the phone setting up the appointment and keeping me in the loop. I found Graeme very friendly, knowledgable and professional when he arrived as arranged and dealt promptly and effectively with my wasp problem.
I would thoroughly recommend Wee Critters for your pest control problems. 5 star operation !
Mike White
3rd August 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Had infestation of mice. Called Wee Critters. Andy, from Wee Critters came out to investigate. Pinpointed where they were coming into the house and within three visits confirmed that the mice had gone! Wee Critters were extremely professional and reassuring and courteous at all times. Very satisfied with the service provided and would highly recommend them. Worth every penny. Thank you, Wee Critters. Lynn
Lynn Montgomery
16th July 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We discovered a wasps’ nest this morning, phoned Wee Critters at lunchtime, Graham arrived about 5, job done, no more wasps. Brilliant service.
8th May 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Contacted Wee Criters as an emergency, as I was very distressed over a mice infestation and the lady was so kind and reassuring. Andy came out quickly and was very efficient and reassuring and answered all my questions to help me feel better. Thank you so much.
M Gallacher
8th October 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Removed a wasp nest. Friendly, helpful, reassuring staff. Attended promptly and dealt with problem.
Would recommend.
Would recommend.
Diane Black
27th August 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Sylvia and Andy couldn't have been more helpful. THANK YOU!
9th July 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Graeme the pest control officer came within the hour of my call. He was courteous, gave helpful information and efficient. I will certainly use this company again if I need them.
Hillery Ingram-Smith
6th July 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We thought we had a wasps’ nest. Graham came out to check. Had a thorough look but couldn’t find anything explaining that I might have seen masonry bees instead. He didn’t charge us for the visit. He was knowledgable and friendly. When I originally booked I spoke to Sylvie, she was polite, knowledgable and did what she said she was going to do. The service we received from start to finish was first class. Would highly recommend. Thank you
Karen I
2nd July 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Discovered a wasp nest in our attic and spoke to Sylvia who chatted me through the problem we had and made sure she had all the relevant info. She took time to educate me on the problem which was very helpful
Appointment was made for the following day but Graeme phoned less than an hour later to say he could call that day to deal with the nest
Graeme arrived, had a look at the problem and explained what he was going to do. Job done, he explained that he'd dealt with the nest, treated a few areas nearby and told us to keep an eye on the area where the wasps were. If we had any more problems to give him a call
Brilliant honest service
Appointment was made for the following day but Graeme phoned less than an hour later to say he could call that day to deal with the nest
Graeme arrived, had a look at the problem and explained what he was going to do. Job done, he explained that he'd dealt with the nest, treated a few areas nearby and told us to keep an eye on the area where the wasps were. If we had any more problems to give him a call
Brilliant honest service
Paul Rendall
27th June 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Recommended by a friend. Professional, with prompt and efficient service in dealing with two wasps nests on my property at short notice. Price very reasonable. Would definitely recommend and would use again.
Dugald
17th June 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Contacted Wee Critters regarding a wasps nest in our house. Sylvia gave advice and said Graeme could deal with problem same day. He arrived within 2 hours and problem solved.
I cannot recommend Wee Critters highly enough. They are polite, efficient, helpful and prices are very reasonable. All in all, I'm very grateful to have used them and would not hesitate to do so in future.
I cannot recommend Wee Critters highly enough. They are polite, efficient, helpful and prices are very reasonable. All in all, I'm very grateful to have used them and would not hesitate to do so in future.
Alasdair M
2nd June 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I phoned Wee Gritters with my problem on the basis of the reviews I read on this site. I was not disappointed. Sylvia explained everything about masonry bees and she made me feel really comfortable that I didn't need to/couldn't do anything about them. No money changed hands for this advice but I will definitely use Wee Gritters for pest control in the future and recommend them
Louise Harper
20th April 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Telephone advice, freely given: Thank you to Sylvia who talked me through possibilities to help eradicate a mouse problem. The firm currently is unable to carry out house visits do to COVID-19, but Sylvia was very generous with her time, advice and self-help suggestions. If we need an in-person visit in the future, I definitely will be back in touch. Thank you again!
2nd April 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I phoned for advice as thought might have a mouse problem and not sure what to do during COVID.
Received a phone call within an hour of posting an online query.
Was given very comprehensive and helpful guidance which was very reassuring and made me feel much more at ease with the situation.
Whilst I hope we are not in a situation to need to use Wee Critters Pest Control LTD (i.e. I hope we don't have mice!) I would have absolutely no hesitation to use them should the need arise.
Received a phone call within an hour of posting an online query.
Was given very comprehensive and helpful guidance which was very reassuring and made me feel much more at ease with the situation.
Whilst I hope we are not in a situation to need to use Wee Critters Pest Control LTD (i.e. I hope we don't have mice!) I would have absolutely no hesitation to use them should the need arise.
Laura Kidd
1st April 2020Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Even though Wee Critters can't come out during Covid, the lovely folk there just gave me 20 minutes of advice on dealing with a possible squirrel in the roof space - thank you so much! As soon as lockdown is over, we'll be glad to use your services!
Lorna
5th September 2019Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Graeme attended to deal with a wasp's nest which we thought was in our attic. Turned out the nest was in my neighbours adjoining property so Graeme checked our attic space out to confirm we were definitely wasp free.
Didn't invoice me because he was not called into action. Much appreciated.
Punctual & great service from initial phone call right through to actual attendance.
Will definitely call Wee Critters as 1st contact if required in future.
Didn't invoice me because he was not called into action. Much appreciated.
Punctual & great service from initial phone call right through to actual attendance.
Will definitely call Wee Critters as 1st contact if required in future.
Alan O'Hara
22nd August 2019Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
My 95 year old mother had wasps - well, she thought she did. The lovely operative, Graham, checked very thoroughly and found no pests. I was not charged for this and even if I had been, they were cheaper than the Council and there the next day as opposed to the 2 week wait from EDC. Delighted!
Gillian D McIntosh
2nd August 2019Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Excellent service from Wee Critters to remove a wasps nest from our loft. I called them on Monday and the work was carried out the next day. Would highly recommend this company
Lesley Bowie
28th July 2019Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We called Wee Critters due to a wasp nest next to our kitchen. With 2 young children we needed it addressed ASAP. Wee Critters were on site within the hour and couldn’t have been more helpful. Very friendly, knowledgeable and efficient and Graham took the time to explain the work they were doing.