W. A. Ritchie Roofing & Building

Bill and his team are very professional and easy to deal with. Rapid response to any queries and provided several quotes for various options. As our work (roof leak) required prompt attention, we were delighted that Bill's team could handle it within a reasonable time frame. Quality of the work undertaken by Bill & team was excellent, and we will definitely be going back to him should we have any other roofing issues.

I had a small roof repair carried out. Very reliable, quick and efficient and a reasonable price and took all rubbish off site.

Felt on dormer replaced along with some boards and insulation. Before and after pictures seen.

Repair of flat roof and slates above bay window

A very responsible company due to several delays with the weather (rain & frost). Roof verge & ridge tiles needed re-pointing. Clean, efficient & good work done. Will definitely use again & recommend. Also organised work to be done on two of my neighbours ridge tiles, both parties very happy with the work & price considering another company quoted four times as much for the same work.

Renew deck on balcony. Job done to excellent standard. Arrived on day in good time.

Replacement Velux roof windows.

Very impressed with the initial response to our enquiry, site visit, quotation and work carried out.

Bill was very courteous and gave us informative advice.

Work carried out within timescales and costs estimated.

Very satisfied with the quality of the workmanship.

Hope to use Bill's services again in the future.

Definite recommendation.

We had roofline work done. Facias, soffits, guttering and dry verge caps. Really delighted with the quality of the work. Finished job looks great and the men were polite, professional and tidy. We would definitely use again. Thank you.

Would highly recommend Bill for the work that he has done for me. Responded very quickly when my extension flat roof was leaking. Prompt quote and when we went ahead with the work he managed to get the work done before Xmas which was very much appreciated.
All in all good communication and time and quality of work

Thanks Bill.

Excellent price and advised on further work which we’ll need to get done in the coming months.

Contacted Bill to look at our roof as it was leaking after bad weather. He came out to look at the job quickly and advised broken tiles needed replaced, both Watergates cleared and any cracks repaired, gutters needed cleared and missing pointing on the ridge needed replaced. He was one of the cheaper quotes and seemed friendly and knowledgeable so went with him.

He was busy so told us there may be a wait until he got around to the job which was fine. He then came around and replaced broken roof tiles and we received the invoice. I went to look at the work and noticed none of the missing ridge pointing had been replaced and still seemed to me to be debris in the watergates so phoned and left a voicemail and also emailed asking for a call to discuss the work, never received any communication, but he did come around just over a week later to do the ridge, but still never any contact from him.

Good value for money, but customer service could be improved.

This is the second job that W.A. Ritchie have undertaken for me and again it's been a great quality job at good price, performed very professionally.

Great job very tidy no problems would highly recommend

We recently had some roofing work carried out by Bill at W A Ritchie and were extremely impressed by the service provided. He is a very pleasant and professional individual, he was responsive whether contacted via phone or email and completed the work to a high standard within the timeframe and cost agreed.

Very pleased to have found a professional and reliable roofing contractor and we will be using W A Ritchie for all further work without hesitation.

Skilled and experienced. Customer focused. Reliable. Good aftercare. Would certainly recommend his roofing service.

Bill is highly professional and his work was carried out to an excellent standard. He just gets on with the job and leaves everything neat and tidy when he is finished. Compared with the big roofing companies he is great value for money.

Good quality work, very reliable and a good price. Would definitely use again.

A very dependable and friendly tradesman who provides excellent workmanship using quality materials. No hesitation using him again if required.

I can’t reccommend Mr Ritchie enough. He was incredibly helpful at every stage from the planning to the completion of our office room in the garage (including a last minute change). He completed the work early - which is unheard of, the quality of the work was ace, absolutely on budget and he was a trusted, pleasant person to do business with. He even checked up everything was okay later.He didn’t over promise and definitely over- delivered. Wouldn’t hesitate to recommend him.
I can’t include a picture of the room, but the work was excellent, a conversion of the garage, and I will happily provide pictures privately if someone wants to see the work.

I will always use W.A Ritchie, he is Honest, trustworthy and does the job 100% and great value for money for a high quality service, now no one can ask for more! Bill has never let me down. I am a very happy customer.