W. A. Ritchie Roofing & Building

W Ritchie has previously done work for me at a tenement building. I was impressed with work and professionalism. I then required guttering work at my property and W Ritchie were able to advise me and carry out an excellent job.

Repairs to roof. Job took a week and was carried out when Bill said it would be done. Highly recommend Bill and his team for quality workmanship. His business is in demand which is largely down to positive feedback for his services

We needed help at very short notice and Bill was really accommodating - taking a visit to our site and taking time to understand our needs even though it wasn't a huge job. He took the job on, turned up when he said he would, got the job done well and with no fuss - can't ask for anything more.

5*

Thanks for a very professional job

Gutter cleaning- thorough job done at a very reasonable rate.

Responded quickly for an emergency repair. Work carried out to high standard. Great customer service and very reasonable cost.

Highly recommend.

We had some slates replaced and ridge tiles repaired/ replaced.
Mr Ritchie is a busy and much in demand builder, so we had to wait a while for his services, but on the day he and his assistant did a sterling job, explained things well, and tidied up after they had finished. We are happy with the repairs they did.

Great work from Bill and his team installing a kitchen roof lantern. Highly recommended.

Bill undertook repair works to our roof guttering, fitted a downpipe bracket and investigated a potentially blocked rainwater downpipe. A friendly service and happy to clarify what he was planning to undertake etc. We have used him many times before and would recommend.

Ritchie’s built a communal garden wall putting in place a concrete foundation.
I’ve seen his other work and from discussions about the job and other aspects of building he is clearly an expert builder. Worth waiting for !

Removed and cleared a collapsed garden wall and replaced with new fencing.
Great service, competitive quote and excellent standard of work completed within agreed timeframe.
Friendly and knowledgeable. Listened well to requirements providing helpful suggestions to ensure best outcome.

We used W A Ritchie & Sons when we first moved into our house in 2018 and found what we thought might have been damp. Bill came out very quickly and reassured us that the roof was fine and it looked to him to be an old leak that just hadn’t been redecorated. He didn’t charge us for coming out and I made sure to keep his details as the service he provided was fab. We recently noticed a small leak in our roof and contacted Bill again. It took a bit of time to arrange for him to come out to view the roof as he said he had had issues with his emails. He ended up texting me and we managed to arrange a date then. He viewed the roof and confirmed he would send a quote. I both text and emailed him over the weeks that followed to check when we should expect the quote but received no reply. Three weeks later I received the quote and responded to confirm I wanted to proceed with the work and asked when Bill was able to do the work and if he could confirm his bank details for the payment. I received no reply and instead received the exact same email with the quote a week later. I replied to again confirm I wanted to proceed, asked when the work could be done and explained that I had previously emailed. I again received no response to this however a roofer appeared with no notice at our door a few days later. Luckily my husband was in the house at the time however I then had to cancel my plans for the afternoon to make sure someone was home. The roofer never confirmed that he had finished the job or that he was leaving. I was skeptical about what happened as there had been no contact about it so tried emailing Bill again. Instead of replying to this, I got a generic email two weeks later with an invoice which said it was for the work carried out. I’m really disappointed at the complete lack of communication and this will probably prevent me from using or recommending this company. It’s such a shame as I had great service previously.

They took down a small chimney. They came and gave me a quote and within a short time carried out the work. They arrived promptly on the day and carried out the work in an efficient manner and cleared away afterwards. Thank you.

Work was required to refix conservatory roofing panels and prevent water leaks and a visit and quote was provided very quickly with the follow up to perform the work also in good time - very satisified.

Having had an issue with a previous roofer, Bill came out to quote our roofing issue during the Christmas holidays. He quickly diagnosed the issue and provided a quote that was reasonable and within our budget.
He communicated well with us & once agreed Billy completed a quality job & to a good standard.
We would definitely use again in the future.

Bill came out to do harling work on an external wall that was causing damp issues. A really fast and reliable service which I will use again in the future.

Replacing slates, reharling chimney, cleaning gutters.

Excellent

I had a concern about a building issue in my house (possible subsidence). Bill called round and took a look. He then advised me that no building work was necessary and advised me on the best course of action. I was very taken by his approach and level of knowledge. As no work had been needed he refused to accept payment for his call and advice. I would not hesitate to call on him again should any building issue arise in the future and will happily pass his details to any friends who might enquire about builders.

Bill Ritchie removed the chimney on our bungalow, which was causing some leakage, and did a great job. He’s an experienced tradesman, and we’ll definitely use him again!