The Edinburgh Shutter Company

Extra shutter to fit our extra window.

From the first visit by the estimator who was so helpful and gave us lots of good advice we knew we were going to have a good experience. Our quote came when we were told it would and was very competitive. We were told delivery would be between 12-16 weeks and was 12 weeks and four days. The fitters arrived right on time and did an excellent job. They were two delightful young men who could not have been more helpful. They worked extremely hard and the quality of their work was outstanding. We are absolutely thrilled by the result which is even better than we had hoped for. We can’t recommend this company highly enough.

We had wooden shutters fitted to the inside of our bay windows. From the estimate to the showroom visit, paying the deposit, and finally, the fitting of the shutters, the whole operation was successful.
One of the fitters spotted an anomaly with the side of a bay window slightly out of square. He recommended a wooden fill in strip which will overcome the hiatus. The strip is now ordered, and I await a phone call when he can come to install it.

Amazing service from start to finish.
From the free no obligation quote, the attention to detail, and the seamless install.
Highly recommend The Edinburgh Shutter Company.

We had bespoke wooden shutters made for our 1760’s house. Our windows were measured to ensure the shutters would follow the panes of our windows exactly. 12 weeks later (as advised) our shutters arrived and were fitted to perfection by John and Declan, two lovely guys who ensured we were completely satisfied with their work. Left our house spotless. Would highly recommend The Edinburgh Shutter Company.

Thank You Again
Wonderful Job shutters looking great !

Installation of three windows and three doors (two of them wide balcony doors).
A measure of good service is to exceed ones expectations. The work carried out and the attention to detail far exceeded our expectations. I would highly recommend
The Edinburgh Shutter Company.

Excellent experience from measuring up to fitting. I would highly recommend this company and I will be using them again.

Absolutely amazing job fitting our beautiful shutters. Fantastic job. Thank you to Craig and his team. Highly recommend

A few years ago (5) had shutters fitted - no issues and still happy with them and have recommended to several friends who have also used Edinburgh Shutters.
Happy to return to have blinds fitted to bifold doors as having issues with a cold room.
Absolutely delighted with the blinds and the difference they have made to the temperature in the room.
Personal service here - not often found these days !!

Great Company and very professional from visiting the shop for a look, to the windows being measured and estimated, to the fitting of the shutters, will be getting more shutters in the future and would highly recommend.

Fantastic service from quote to installation - Kevin and Craig were able to realise my ideas for our home exactly. Despite delays to the delivery of our shutters outwith their control, Wilma was always quick to communicate and even offered a temporary solution so we could move into our new home in the meantime. During the actual delivery and installation, Craig and the team were very considerate of our home and belongings. It was obvious from our experience that they know their trade well. Friendly, professional and efficient - would highly recommend.

Perfect fit blinds on patio doors and wooden shutters on 4 sets of windows.

From dealing with Wilma in the shop premises, Kevin within our property to size up and issue a quote and right through to the installation by Aggie and John, I can only say what a professional company this is.

Not only a fantastic delivery of the job and products, the whole crew are so polite & well mannered.

Aggie even caught a few photos of herself with our pet Cockatiel Zazu who, also took a shine to the guys!

Left the place in an immaculate state and given the complete house a lovely refresh.

Thank you so much for being true to your word.

Very pleased from start to finish. Friendly helpful service from all staff/fitters. Will definitely use again next year. Many thanks

Professional, efficient and overall very pleased with our shutters. Highly recommend

Really happy with our blinds and shutters. Service and standard of workmanship from start to finish has been excellent. Great advice throughout and we would highly recommended. We will definitely use again.

I've had shutters put on all my windows. Both people who came out to measure up were polite and efficient, and both installations were on time, tidy and brilliant. Would highly recommend their services. Thanks so much.

Great service I had shutters installed. They did exactly as they said they would in a professional and timely manner.

No fuss on the day of installation and the guys cleaned up behind themselves.

I wouldn't hesitate on using them again or to recommend them to friend and family.
Great job done thanks guys

Had shutters fitted, 1st class service from choosing to fitting.
Would definitely recommend, guys who did the fitting, were very courteous,fantastic tradesmen and tidied up afterwards, which is rare nowadays.

2 shutters supplied and fitted - all elements from estimate to fitting delivered respectfully - job completed yesterday and already planning to have more shutters fitted next year

Very happy with the service. This is the 3rd time we have used the company.

Absolutely delighted with my blinds, from the moment I decided to get a quote, measured and blinds fitted. I could not fault this company. As for the gentlemen who came to fit blinds, polite, courteous. Would highly recommend this company.

Shutters fitted in 1 bay and 1 single window bedroom.
Stevie came to fit today, several weeks ahead of potential due date and provided an excellent service.
Job done quickly, smoothly and very professional.
Hoovered up all mess and didn't leave a scrap of rubbish behind him either...
Highly recommended... Thanks!!

Vertical Blinds for conservatory.
Excellent service from start to finish.
Would highly recommend and would use again.

Stevie did an amazing job with our shutters today. From start to finish. Initially coming out to size and confirm the job, Stevie is very professional and clearly knows his trade very well.
Absolutely thrilled with the quality product installed today and would highly recommend The Edinburgh Shutter company to friends and family.
Thank you, Lynn and Liam

I had high quality shutters installed on three large arch windows. The “in person” customer service and knowledge I experienced from the initial interaction with the showroom staff (Wilma) to the first visit of the product demonstration and quotation expert (Kevin) to the high precision installation (Stevie & Jay) was excellent. I highly recommend this company.

This is the second time I have ordered shutters, from The Edinburgh Shutter Company my first was for my sitting room in 2019. I ordered 4 sets off shutters in February 2023, I was informed off “up to” 16 week delivery which set my expectations. They were fitted today, arrived first thing this morning and the attention to detail was brilliant and there was no mess left. I would highly recommend Edinburgh Shutter Co. Thank you so much I love them.

I have just had various blinds fitted and also shutters in the front rooms. The service from start to finish has been brilliant. Responsive, friendly and helpful. Professional at all times. Everyone I have spoken to or dealt with has been brilliant, from the salesman, office staff and fitters. All have been great.

Unfortunately, I cannot remember the name of the lady who fitted the blinds but she was very good, friendly and helpful. Made a great job and very efficient.

I would like to add a special mention to Stevie and Jay who fitted the shutters. From the minute they arrived, until the completion of the job, they did not stop. Clean, tidy and attention to detail was very impressive. Nothing was any trouble and they even helped me with removing the curtain pole as I was struggling, even although it is not their responsibility. That was much appreciated and would like to thank them for a brilliant job.

I love the shutters and all the blinds, it has made such a difference to my home.

Thanks all for a great service.

The team were great from the 1st visit for a quote to the fitting of the shutters, delighted with the product. Delivery of shutters friendly, then the lovely Aggi turned up and did a fantastic job at fitting them. All boxes and packaging removed, and left clean and tidy. A mention for the lovely ladies in the shop too, very helpful. Would recommend company to anyone looking for shutters.

Had shutters supplied and fitted to our bay window lounge and bedroom, 4 shutters total. Arrived on schedule, fitter was professional, neat and tidy, very pleased with the service.

I had perfect fit blinds fitted by aggie she done a fantastic job off fitting the blinds aggie was quick and efficient helpful and friendly I would recommend albany blinds from the time I ordered the blinds two the time they were fitted it was a fast and efficient service

Excellent service from The Edinburgh Shutter Company. Wilma, Kevin, Aggie and Alfie are the most helpful staff I have ever encountered, do not hesitate to contact this company. I had all my windows fitted with beautiful shutters. My only complaint is that I wish I had more windows for them to work on!

We got blinds for our sitting room, dining room and roller blinds for our front door and side window.

Excellent customer service and excellent value for money.

The chaps who came to do the install were excellent. They clearly knew their stuff. They arrived bang on time and were done in well under an hour. Also, polite, friendly and very professional.

I would definitely recommend this company.

Excellent product and service

Fantastic service from start to finish! We had a home visit and were advised of which products/style would suit us. Couldn’t be happier. Measuring up was done quickly and efficiently at a time that suited us and installation was weeks ahead of schedule and again quick, efficient and without mess!

Vey happy with the shutters - the process was easy and they look great! Aggie installed the shutters very quickly. Brilliant service.

Recently got both roman blinds and poles fitted in my newbuild house. The quality of the blinds are beautiful and a wide range to pick from in the showroom. The two guys who came were absolutely fab, quick, professional and very helpful- advised where to put the poles to fit the curtains. Would recommend this company!

From start to finish this was completed to high standard from sales to workmen very pleased would not hesitate to recommend this Company my awning is fantastic

I have ordered shutters twice this year from Edinburgh Shutter Company. All staff from the office to fitters have been really lovely and the standard of work excellent. Could t recommend enough.

We have just had window and door blinds fitted in our conservatory. The standard of workmanship was first class and the service provided by The Edinburgh Shutter Company was friendly, efficient and very professional.
A special thanks to the fitters John and Keith and a thanks also to Wilma who made the whole exercise so easy for us.
Thank you guys

Shutters installed by Stevie and Jay, quick, tidy, clean, friendly, helpful and transformed my house. Great job done.

We had wooden shutters installed in our children's bedrooms and were so pleased with them that we had further shutters installed in our other upstairs rooms. The process was very professionally handled from start to finish and while it was a significant investment the quality of the product is first class.

Had shutters fitted in 2 rooms and could not fault the team( Stevie, Jay & Luke) they phoned to explain expected time of arrive and were spot on. introduced themselves on arrival, explained how long our shutters would take to be fitted - tidied up as they worked - even hoovered up at the end. Great team, pleasant, friendly and good professional workers- would definitely recommend them and would have no hesitation in using this company in the future

Stevie, Jay and Luke from the Edinburgh Shutter Co. fitted my shutters for me. They turned up on time and were very helpful and friendly. The job was completed quickly and they cleaned up after themselves. I absolutely love my new shutters and would highly recommend them. Excellent service. Thank you.

We bought shutters and blinds from The Edinburgh Shutter Company when moving to our new build about three and a half years ago. We were delighted with the products, fitting and service. Just recently I noted the cords from one of blinds had come loose and several strings were hanging down. My concern was that it hadn't lasted very long. I rung the Edinburgh Shutter Company. Lynsey was more than helpful. I emailed her pictures of the problem and she arranged for Kevin from Albany Blinds to come out to my home and fix the problem. All done and dusted in very little time. Now that's what you call Customer Service!!!!

We had shutters fitted to our garden room and hall. The fitters were punctual, knowledgeable and efficient. They worked well as a team and completed each task to a very high standard.

Great service and advice from start to finish of project. Shutters look great. Excellent professional installation by Aggie and Jamie.

Had wooden shutters fitted in every window in an old house. Kevin came and measured and Stevie and Jay came to fit the shutters. Brilliant value for money and brilliant service start to finish. Can't recommend these guys highly enough!

Lovely shutters fitted expertly by Stevie and Jay. They go the extra mile to make sure the job is done to a high standard. Can't recommend highly enough.

Excellent recommendation at time of quote and fantastic quick, professional and tidy installation by Stevie and Jay. I am delighted with my new shutters

We can highly recommend this Company for excellent service, clean and tidy and very friendly. The lady on the phone from the office who kept us up to date was really nice and always cheery. A special shout out to the fitters Stevie and Jay who offered a first class service. We will definitely use again !

- Fantastic, friendly customer service from the cheerful and organised Wilma
- Respectful and skilled installation team who tidied up thoroughly after themselves
- Came back no questions asked to fix an unforeseen problem (gap between shutter frame and door that could have been trip hazard)

Highly recommended.

Today we had a black shutter fitted in our bathroom. Previously we had oak shutters fitted in our kitchen/diner and lounge. Excellent service, top quality finish, friendly and clean service too. Special thanks to Stevie and Jay who visited today.

Agnieszka and Jamie from Edinburgh Shutter Co. were nice, helpful and professional.Quick and easy installation with the best quality and fittings.Attention to details.I am one happy customer and I'll certainly be recommending Edinburgh Shutter Co.

Full house done with wooden shutters
Excellent finish, great company
Stevie , and jay did the survey and also did the fit along with Aggie and Jamie. Very competent and conscience tradesmen/women great attention to detail. I would highly recommend this company, even the girl on the other end of the phone was great at keeping me in the loop regards timescales for delivery and fitting dates , always happy to answer any questions.

The service I received from The Edinburgh Shutter Company from start to finish has been great. From the updates Wilma gave during the ordering process to the actual fitting. Stevie and Jay were efficient, friendly, tidy and did an amazing job of the fit.

Professional advice when ordering quick and efficient ensuring fully understand all the the different options for each individual window and options for payment

Advice on all the products suitable for the windows style type of materials etc when measuring up

They come to do the work on the day promptly kept me informed of the times by text

Steve and team done a fantastic job absolutely no mess great professional job nothing any trouble quick efficient explaining everything how best to operate the shutters emphasising the criteria

Office staff brilliant Wilma she is a star !!

Great service from all involved, Wilma is so friendly and helpful. Love the shutters, again great service from Stevie and young lad arrived when said they would unlike other tradesmen I’ve encountered lately.
Would highly recommend this company service excellent, shutters great can’t fault them.

Very happy with the high quality shutters installed.

Great fitting service from Stevie & Jay who took the time to explain everything required and made sure everything was spotless upon completion.

Great service and fitting. Really pleased with product and finish.

Stevie and Jay fitted window shutters. They did a fabulous job, and would highly recommend!

Awning Stevie & Jay excellent tradesmen they fitted 2 awnings excellent service would highly recommend.

Had new shutter blinds fitted in to our new house, had used Edinburgh Shutter Company before and same great service again.

Can't speak highly enough of the team. So helpful and friendly. Nothing was too much trouble and we lived quite far from Edinburgh. The blinds look fantastic. Would highly recommend them. The balance of reasonable prices and his quality is good. Thank you.

We have had shutter blinds fitted in our bay window in our living room
(Victorian house) and are beyond thrilled with them!
The whole experience from meeting with Wilma in the show room, to the estimate with Craig, and then the fitting with Aggie and partner was so professional and friendly. Excellent advice and the end product surpassed our already high expectations. We love the shutter blinds and enjoy our living room so much more now.
The day after having these shutter blinds fitted we went back to order shutter blinds for a bay window in an upstairs bedroom. Think that says it all.
We cannot recommend The Edinburgh Shutter Company too highly.

We had shutters fitted to our living room bay windows.
Kevin started the process, measuring up. He guided us with his knowledge and experience of shutters, helping us to make the best choice regarding the look and privacy we wanted to achieve. He gave us great advice and we felt confident and reassured we’d found the right company for the job.
Stevie took over the installation. He is very experienced and knowledgeable too. It was a smooth process. We are delighted with the shutters. They change the look of our room!
Quality shutters, quality workmanship.
Their colleagues in the showroom were helpful and informative too. It was good to physically see different options, so much choice, worth a visit.
We would definitely recommend this company.
Thank you to all!

We have had two tier on tier shutters fitted in our lounge.
Edinburgh shutter company gave us the best price and we are very pleased with the service and the quality. Stevie fitted our blinds this morning. He was very thorough, clean and tidy.
We have asked for quotes on further windows and would definitely use the Edinburgh shutter company again for our shutter blinds.

I have had window shutters fitted to my bay window and the service from start to finish was great! Very friendly staff both in shop and when fitting shutters. Would highly recommend.

They fitted a new Perfect Fit blind - £120.00. A bit expensive, but the fitted blind works perfectly. Knocked all the bottles of aftershave etc off the window sill. One of the bottles has hit the actual toilet and chipped it - see photos. Called and spoke with the owner. He said he had spoken with the guys that had fitted it and they said they hadn’t caused the chip. I have to say that I have dealt with this company over the years and never-ever had an issue with them. But I can assure you that I will NEVER deal with them again. He completely washed his hands of this taking the word of his employees (would they ever admit to doing this) over a loyal customer. I am not and never will allow anyone to imply that I am lying, that includes the owner.

A huge thank you to the team for installing my living room bay window and bedroom shutters. I was at work so easily arranged to drop the keys off the day before. Thank you for making everything run so smoothly when I wasn’t there. I came home and everything was spotless too! Thank you so much!

Although the wait for long, when shutters did arrive I was absolutely delighted with the look. The installers were most professional and the job was completed quickly and efficiently

I had 2 quotes for new shutters for my dining room bay and main bedroom windows. I just felt the service and professionalism of Kevin ( who came to measure up, provide the quote and discuss and describe the different options available was fantastic. Yesterday I had the pleasure of meeting Stevie and his son Jay to fit the shutters. The service from them both matched the service i got from Kevin and the whole process has been easy, extremely efficient and professional and i can only pass on my sincere thanks to everyone. If you are looking for quality wooden shutters from a trusted company at a great price, look now further than this company.

Had white folding shutters fitted to my bay window and office window, delighted with the work and craftsmanship, they were on time, very friendly and complated the job in my timescales.

We have just had our shutters fitted and they are absolutely beautiful.
This is the second time we have used the Edinburgh shutter company and from start to finish they have been a pleasure to deal with.
Wilma in the office has been amazingly friendly and helpful. We had to delay the installation of the shutters for a long time and there was no problem or cost incurred.
Stevie and Jay arrived promptly and were friendly and professional. The installation was carried out very efficiently and the shutters are of very high quality and look amazing. We are delighted with our shutters.. thank you.
We would highly recommend The Edinburgh Shutter Company.

Ordered 3 sets of shutters for French windows set into a curved wall.
Stevie and Jay made an excellent job of the installation, making adaptations to ensure a snug fit into the curved walls.
Wilma, in the office, was also very pleasant and helpful.

Got shutters fitted by Stevie & Jay in all bedrooms and living area at the front of the property and they look fantastic.

Despite the delay between date or order to supply - they were well worth the wait and the regular updates (from Wilma in the office) on supply status and install date helped keep me assured that some investments are worth waiting on.

The install was very good with an excellent finish, product demo on explanation around maintenance a great help.

Job Well Done!!!! :)

Second time I've used this company. This time to supply and fit Shutters.
Once again, honest, reliable and friendly staff. Great job.

Just had the most beautiful shutters fitted, excellent service! Thank you

We had shutters fitted just yesterday and the service has been great from start to finish. Wilma in the Office kept me informed on the progress of delivery and was such a lovely lady to deal with.

We have already decided to go ahead with another order.

Would highly recommend.

Returning customer to Edinburgh shutter company, wouldn't hesitate to recommend.So professional Wilma is first point of contact when you call,and so helpful, about a 12 week wait well worth it ,Fitted today by Aggie &Jamie great job again Aggie ,windows looking great.

Once materials arrived and a date set, Aggy and Jamie duly arrived late on a Saturday evening to fit my shutters. I believe they were working weekends to address the backlog, which is creditable.

Both were extremely polite, worked diligently and left a beautiful finish. The house was spotless after they left too. I'd have no hesitation in placing future business with the ESC Ltd and can't praise their fitters Aggy and Jamie enough.

We moved into our house in Dunfermline at the end of January which had old brown venetian blinds throughout. Having seen plantation shutters in Australia in our son's house we were keen to have these installed throughout our house. This involved shutters on four sets of bay windows, several other windows and at the patio doors. We chose white shutters and were given helpful advice on the appropriate size of the louvres for our windows. We also got helpful advice on what would work best in front of the patio doors.

Two teams arrived on Friday 18th June getting finished by mid-afternoon. We are very pleased by the new shutters that give a clean bright look to the rooms. They have now been up for two weeks and we remain delighted by them.

Recently had shutters and blinds supplied and fitted by the Edinburgh Shutter Company. From start to finish we received an excellent service, from the initial measurement to final installation the communication was first class. The fitters, Rab, Jay and Stevie carried out a thoroughly professional job on the day and cleaned up after they had finished. The finished product looks much better than we had envisaged and we are delighted. A very competitive price and great product. Highly recommend this company for anyone looking for shutters or blinds.

The Edinburgh Shutter Company fitted our 5m wide, automatic garden awning - made a huge difference to us being able to use our garden whatever the weather! First class advice re product choice followed up by brilliant installation by Stevie & Jay! Thanks guys :)

Awning and side awnings fitted to a small patio garden. Stevie and Rab were professional and solution focused to compete the job to a very high standard. They consulted throughout the process and were creative to find solutions to a tricky job. I can thoroughly recommend this company.

The Edinburgh Shutter were recommended to me . They fitted plantation shutters and roller blinds .
They were very proffessional , effecient , helpful and friendly .
I wish to mention Wilma and Stevie especially as they were fantastic .
I would recommend this company

We thought we had done our homework and got 3 companies to quote, however, the sales person from ESCo was definitely the most professional and provided a wealth of additional knowledge helping us make the right choice of materials, openings, finish and gave us an hones insight into the shutter marketplace. Thanks to him we went for full height shutters on all rooms instead of cafe style - which would have been a false economy (trying to save money). This professionalism and honesty was mirrored from the staff in the office and the fitting team of Stevie and Jay (always asked if they wanted us to take their shoes off when entering the house) who also noticed a manufacturer fault in the openings of one of the shutters. They immediately called the office and full replacement shutter unit was ordered FOC and now has been fitted to replace the wrong one so we were never without the full set of shutters. They weren't the cheapest nor in fact the most expensive quote we had had for solid wood shutters, however, it was well worth the peace of mind by dealing with a fulltime shutter company/team. The finish across 2 large bay windows and an office at the front of the house, plus, a bathroom at the back of the house were actually beyond our expectations and money well spent. We would highly recommend you at least talk to them when considering shutters.

We had two sets of bifold plantation shutters fitted to our garden room extension.
We already had exterior bifold doors fitted but the amount of sun getting through was difficult to regulate with simple roller blinds.

We researched extensively before engaging The Edinburgh Shutter Co
And have been both delighted and satisfied from start to finish.

The process is lengthy as you have to book a site visit to have measurements taken to avoid costly mistakes of self measurement.
After ordering it takes up to 8/10 weeks for manufacturing and delivery.
We were fortunate enough to get ours earlier and the fitting team arrived bang on time and date arranged.
The fitting was painless and perfect. The fitters( Steve and Rab) worked relentlessly and were extremely considerate and safe throughout.
The clean the whole area after installation and you wouldn’t know they had been there.

Edinburgh Shutter Company have fitted shutters in the bedrooms and bathrooms to our new build. A little delay completing the job with the COVID restrictions, but couldn't be happier with the product and service. Finishes off the rooms beautifully.

We had an electric, remote controlled awning fitted in a patio area.

First class work carried out in a thoroughly professional and friendly manner.

All done to time and as per estimate (no nasty surprises) which, during difficulties all businesses have suffered during covid, was nothing short of miraculous!

I would certainly recommend this business and will undoubtably be using them again.

Very happy with the service.
No heavy sales pitch. Very competitively priced compared to other companies. Great customer service. Very happy with the finished result. Stevie & Rab even hoovered up before leaving. Will def recommend.

Big shout out to Steve and Rab - the fitters who go above and beyond, Thanks to them both

We had shutters installed in two main bedrooms. We are very pleased with the results. Aggie and Jamie installed them for us. They were excellent. Helpful, polite and did a great job.

We are delighted with our shutters. The measurement and consultation process was easy and we had a lot of guidance and choice. The fitters were professional and did a brilliant job, leaving the place immaculate afterwards and giving us some tips on how to look after our shutters.

Shutters fitted in my conservatory and lounge.
Stevie and Jay were very efficient, polite, friendly and professional. They arrived on time, worked non-stop until the work was completed and it was completed to an extremely high level. Tidied up as they went along and every piece of packaging, cut offs, screw and nail was removed from my house and garden. Would not hesitate to recommend this company and Stevie and Jay in particular.

Oh my goodness this company have been amazing from the first call out to measure up and quote, to the fitters (Jay and oh sorry can’t remember the other name but they were fabulous, clean, tidy and great at their jobs). Thank you - I love my new blinds and will need to start saving to get the other windows done now.

Had shutters fitted around our home. We found Edinburgh Shutter Company very easy to deal with and they did not hard sell. Their design is beautiful and the shutters have worked brilliantly. They came on time to fit them and their work was to a really high standard. We were not expecting to love shutters so much.

Absolutely delighted with our retractable awning! Looks great. From Kevin coming to price and advise what would be best for our needs to the installation team everyone was great. Craig professional and passionate about the company which is nice to see. Will be using our decking space loads more now! Thanks again.

I ordered shutters and venetian blinds in January 2020 and had the initial lead time of 8-12 weeks for the shutters. We managed to have the venetians installed on the 21/2 by a sole lady installer, and no issues here at all. She was tidy, polite and quick at quite a big install.

Obviously, through no fault of the company, Covid 19 struck, and our timeframe was delayed.

We were awaiting the shutters as they came from China, and factories over there would be affected.

Finally, we were advised install could take place 8/5.

When install day came, we were really excited. The initial lady installer arrived with a man installer and set to work on my living room and front facing bedrooms.
Covid measures were in place, both wearing masks and we left them isolated in the rooms they needed to be in.

Unfortunately, when the installers left, we noticed a large score in the left shutter in the living room with a wet white residue (?paint, going by a small tub of white liquid left behind) with what looked like a repair attempt was made. We were not made aware of this at all as we were observing social distancing and were not able to look at the workmanship before they left. We were left feeling quite miffed.

I contacted Wilma, who was apologetic and explained for a replacement, we'd need a shutter to come again from China.

This took many weeks and finally when it came, I was rebooked in for 14/10.

Unfortunately, the team arrived without the shutter needed to fix my damaged one, so a wasted day off. I contacted the company and we rescheduled again, this time for today (09/11)

Today I am really annoyed. 2 of your team arrived (one being the man from the shutter install in May and a younger man), both not wearing masks.
I departed to my dining room to not be around when the work was being done.
I was advised it was finished, and came into my living to find 3 men now, none of which wearing masks and all with their shoes on, which have left mud on my carpet.
The 3rd man who wasn't there when I initially answered the door reached to pet my dog, and I explained to him I was asthmatic and feeling uncomfortable, he reacted rudely.

They then left.

I just feel, given the length of time this whole process has taken, and given the fact the delays were caused by the ongoing pandemic, your staff could be a bit more mindful entering the house of a single female, which can be intimidating. Not wearing masks puts me at risk and also trailing mud into my house is just disrespectful.

I also feel if your staff are exempt from wearing masks, this should be communicated to me in advance to give me the opportunity to wait for a member of staff who could wear a mask, given I have a health issue that would make me more at risk from Covid 19.

I'm really saddened by this whole process, from today's experience to the whole 10 months of interactions. I was looking to get blinds in my upstairs back bedrooms once I decided what to go for, but will not be returning to ESC unfortunately.

Shutters fitted in bedroom. They were delivered on time and fitted by Aggie & Jamie who did an excellent job. Would definitely use them again.

Just had my shutters fitted today I’m absolutely delighted with them the 3 fitters were amazing and very friendly very efficient also the guy Dillon who came to measure my windows in the beginning everything and every one was great thank you again Edinburgh shutter company

Two shutters installed. First class service staff very friendly and professional would highly recommend and would definitely use them again in the future thank you to a great team.

The Edinburgh Shutter Company supplied shutters for two windows. The varied choice of style, colour and finishings is excellent. The company fitted the shutters within the timescales they advised when they estimated the work. Aggie and Jamie fitted the shutters and their workmanship and professionalism is first class.

This is the second time we've had Edinburgh Shutter Co install shutters in a room for us. We absolutely love the shutters and the service is really great. Quick to come and quote, book in and then install. Any queries are also answered quickly. We will definitely be using them again.

The shutters are really high quality and add elegance to my rooms. This is the second house I have had shutters installed in by The Edinburgh Shutter Co. and this time I didn’t bother getting quotes etc from other people as the Edinburgh Shutter co. have competitive prices and great customer service. The fitters Aggie and Jamie could not have been more helpful and were really tidy. First five star rating I have ever given, very satisfied customer.

Shutters fitted on all windows apart from patio doors which had aluminium blinds fitted. Aggie and Jamie arrived on time and got to work right away. They were very friendly and professional. Everything was cleared away before they left and all shutters and blinds checked to my satisfaction. Service given from start to finish was excellent. I would not hesitate to recommend Edinburgh Shutters. Thank you to all the team.

Just had the shutters fitted ,and excellent service from your team ,clean ,tidy , polite and friendly, I will be ordering one for our bedroom so impressed.

Over the last 10 yrs I have, on three separate occasions, had shutters fitted in three rooms, two of which had two windows in the room.
While I was satisfied with the quality and effectiveness of the product, on the two previous occasions, I have never felt the need to make time to write a review before.
However, yesterday I had another two shutters fitted in our back bedroom and I really felt the need to write this review.
Aggie and Jamie left previous tradesmen at the starting line, in terms of taking a pride in their work and being great ambassadors for their company, nothing was too much bother. Even although Jamie said he was new to the job, there was no sign of that in the job he did and Aggie was so skilled and clearly highly knowledgeable and experienced, I could not rate her more highly. Please pass on my thanks and appreciation to both. The shutters raised the temperature of the room a very short time after they left. Many thanks for a first class job. This standard of work deserves recognition.

Shutters fitted on windows in lounge and 2 bedrooms. Very friendly and professional staff. Wilma in the office was extremely helpful over the phone and Aggie and Jamie did a fantastic job at fitting the shutters. The shutters are of a exemplary quality and really finish off the rooms. Would highly recommend Edinburgh Shutter Company.

Had shutters and black out blinds fitted in my children’s bedrooms and the service was excellent. The initial visit to get a quote was super and it was clear they knew what they were talking about. They were able to advise and gave great suggestions. Any phone calls with the company to arrange a time for installation were great, really friendly and accommodating. The tradesmen who then fitted the shutters were brilliant. Arrived nice and early and I was able to leave them to it for a few hours and then the job was done. Cleaned up everything behind them and took time to explain to me how everything worked. Fantastic service, would happily use them again!

Excellent service from start to finish.
From showroom to pre order visit for estimate etc all staff were knowledgeable and explained all aspects of delivery, materials used and fitting of shutters very clearly.
The fitters Aggie and Jamie were very professional in the way the carried out the fitting.
I would not hesitate to recommend them.

Excellent service and professionally fitted shutters. Great work carried out by Aggie and Jamie efficiently fixed with great care and all with a smile

measure supply and install shutters on 3 windows.
Excellent, punctual fitting by Aggie and Jamie. Good product and after sales service.

Plantation shutters on patio doors.
Professional first class job done by Aggie and Jamie.

Expensive but well worth it.
The service from asking for a quote to someone coming to measure and show the difference styles, colours etc and to the fitters , Anggie and Jamie was just perfect ,professionally and friendly .
Happy to recommend them to my friends and family.

Excellent Company. All members of staff I dealt with were really helpful and a pleasure to deal with. Dylan gave great advice on products, Aggie did terrific job of fitting and Wilma was so helpful with the ordering and keeping me updated on delivery. Highly recommend!

I had shutters fitted in my sunroom and I was very pleased with the finished product.

Aggie and Jamie turned up on time and made a great job of fitting them.

Very happy with the whole process, from order to installation. Both Aggy and Jamie who installed our shutters were brilliant, doing a great job. Delighted to recommend the company, products and especially the staff.

Hi, I had a quote from the Lovly Dylan for the shutters I always wanted. I decided to go ahead and now the shutters have been fitted from the Lovly Aggie and Jamie. What a great job they did and cleans up after and I couldn’t be mo happy with them. The Lovly lady on reception is Wilma and so easy to talk to if you have any questions. I would definitely recommend the Edinburgh Shutter Company and I will use in the future. thanks again, one very happy customer. Hazel.

Stevie and J fitted 3 sets of beautiful interior wooden shutters for my front room and 2 bedrooms. The quality of the work and the care they took to make sure the finish was spot on was exceptional. And they left my flat spotless! I was even able to keep working in while they completed the install.

Would 100% recommend.

Fabulous shutters. Wonderful staff and great result!

Our whole house was fitted out with shutters. From the initial contact with Wilma in the showroom to the final product being fitted the service was exceptional!
Aggie and Jamie turned up on time, worked the whole day without a proper break. They were friendly, approachable and the service and quality of work from them was first class.
We would have no hesitation in recommending The Edinburgh Shutter Company.

The carpenters/joiners were professional, neat, pleasant and efficient. They made sure that the customer was pleased before they left.

From our initial enquiry, until the shutters were fitted we were impressed with the detailed information, punctuality of staff and quality of finished product. Great work, wonderful team, Wilma, Dillon, Agnieszka, and Jamie are a credit to your company.
Many thanks.

Aggie and Jamie did a great job. We have installed shutters all around the house and Aggie has installed them all. The company has been very professional and I wouldn't hesitate to recommend them to friends and family.

Was advised to use this company by someone in the industry. I was told they are the only company to use in Edinburgh for shutters.
Good communication from Wilma in the office, the salesman seemed to know his stuff and was not pushy.
Was told they would take about 8 weeks to arrive and be fitted and that proved to be accurate.
The shutters ( 5 in total between the livingroom and the bedroom) took about 3.5 hours to fit. The team arrived on time and there was no disruption and little fuss.
Aggie was in charge, and was very pleasant and seemed to know her stuff. She asked appreciate questions about what I wanted and did the job well. Jamie worked away well under her guidance.
The shutters look great and on day one do seem to be robust.
I did get costings and quotes from others and the Edinburgh Shutter Company was very comparable.
Use these guys!

I had shutters fitted to the sidelights in my front porch. From the initial consultation I was kept informed of progress in fulfilling the order.
Stevie made an excellent job of fitting the shutters and left the porch area clean and tidy.
A positive experience.

I had shutters installed today and I’m absolutely delighted with them. Superb quality and a real investment for my home. Excellent service throughout from Wilma, Kevin and team. Stevie and Jay fitted them with such care and attention to detail. Many thanks to ESCO for a first class service!