Sweet Homes

We had an old garage at the bottom of our garden that no amount of ongoing repair was going to help. I contacted a number of trusted trader recommendations. All were very good at responding and coming up to discuss the project. Brunon stood out however. He listened to what we were looking for. He put forward suggestions. He gave us space and time to consider the options. He also came up with a price that was on par with other quotes. At this point you of course are still taking a chance. However the previous reviews and our ongoing discussions gave us confidence that we should go ahead. At the outset, Brunon supplied the details of the contract and outlined how the project would unfold. Brunon's team started on the date promised. The guys that were on site were excellent. The quality of the work was very good and they were more than happy to discuss any aspects. More importantly for us, Brunon made himself available virtually daily. He was always contactable. Nothing was a major issue. You felt confident that if anything came up himself and the team had your back. As the work progressed, Anna provided ongoing updates on the account management side of things. These were always accurate. Payments were made as the work progressed.
Did everything go smoothly. No. we had some damage on a delivery. Brunon and the team could have stepped away and indicated the issue lay elsewhere but they didn't. They owned the problem and sorted it. This was replicated with some other minor things. That sold us in having Sweet Homes carry out additional work for us that included new paths and fencing. All to our satisfaction. So on the space that was our garage we have a room overlooking our patio and a smaller integral garage. With new paths, paving and fencing. We are both delighted with the finished result and would have no hesitation in recommending Sweet Homes for any future projects you might be envisaging.

Brunon and his team replaced our rear stair and decking area installing ceramic tiles to replace the wooden deck and composite boards for the stair. The design of the stair is excellent and all the work was carried out in a very professional manner. Nothing was too much trouble. I have no problem recommending them for any work.

Wonderful customer service! Quick and punctual, reliable and also honest. Would definitely use them again.

Replacing large timber gate: replacing timber soffits in porch with PVC soffit panels; removing window and replacing with double glazed PVC tilt and turn window: strip render off garden wall and replace; fixing existing coping stoners.

It was pleasing that at an early stage, Brunon of Sweet Homes, arranged to call to see the works required. He has an easy manner and was happy to discuss the different options and listen to my thoughts on them.
He produced a detailed quotation for the works and costs. He also provided a useful outline of timeframes including items which had to be manufactured. He kept in touch by phone or email with updates on progress with manufacturing.
He had members of his team on site and working within the time he had said. He introduced each person individually and agreed start times for them.
They were always punctual and got on with the tasks. They were easy to get on with and meticulous in respecting our property.
Brunon, as well as getting involved at times, maintained oversight of the works in progress. One of the many pleasant aspects of the overall project was the attention he paid to keeping us informed about what was happening and was planned.
It was a very enjoyable experience and my wife, and I would not hesitate to call on Brunon and his team at Sweet Homes for future jobs.

I had a new click vinyl floor laid in my en-suite bathroom, including replacing the ply underneath, and I am very pleased with it.
I also had an intermediate step constructed outside my back door. It is proving useful and I am particularly pleased that it fits in with the surrounding brickwork and doesn't stand out as something added on.
I appreciated the care and detail in the estimate and all my questions were answered promptly and satisfactorily. The team were friendly and efficient, I would not hesitate to recommend them and would certainly consider using them again.

The team replaced a shower in what had been a cupboard in a tenement flat. The guys were excellent - very professional, polite, tidy, patient and they delivered great quality. It was a very tight space in a small flat so not easy to work in - as a result the project took longer than planned. The team kept us informed of progress and didn't compromise quality in a bid to finish the work sooner. Overall, we are very happy with the outcome and I would certainly have Brunon and the team back in the future.

Brunon and his Sweet Homes team designed and built a media wall with a built-in electric fire for us, and we couldn't be more satisfied with the results.

From start to finish, their excellent communication and project management ensured a smooth and efficient process.

The team demonstrated superb attention to detail, making sure every aspect of the project was delivered to an exceptional standard. They stood out not just for their friendly approach but also for their obvious skill.

We were particularly appreciative and impressed with Brunon's patience and expertise in translating our ideas into designs and then bringing those designs to life.

I cannot recommend Brunon and his team highly enough. Their professionalism, expertise, and customer-focused approach truly set them apart.

Great communication prior to the job starting and was flexible on timing which was appreciated. Everyone turned up on time and the job was completed efficiently. Everything was tidied up afterwards with no mess at all. Overall was very pleased and would definitely recommend / use again!

Thanks

Brunon and his team came in to work on a job that had been half done by a cowboy. There was a lot of undoing and redoing of various jobs, but nothing was too much of an issue. Finishing off kitchen installation, building a built-in cupboard, flooring, plastering, window surrounds, re-fitting a bath and much more. Alex did a large part of the work and was a testament to the company - as were all the other guys. Always on time, trustworthy, worked solidly all day and were even really good with our young daughter. Brunon was great with communicating as there were many challenges uncovered along the way, and he was also great in advising on options, knowing the building regs in intimate detail - invaluable! I would not hesitate in getting them back in for any small or large job and would highly recommend.

Brunon and his team were amazing and so helpful! Communication before and during was great. Super reliable, great work.

Gold star service. The communication was excellent, really upfront, offered insurance details, reviews. Made the whole process easy. The job was done by friendly, tidy workmen to an excellent standard. I really recommend their work.

Brunon and team did not start the work on the day they said they would. They came in early morning and said they would return and did not. They then offered to come in at 7am the next day to get ahead, but were late in arriving and didn’t ever start the work.

They were uncommunicative throughout and I spoke with the main contractor - Brunon, his team would then say something different and then his other staff would call and give other instruction. My quote changed 4 times, finally increasing by 50% in total, even though Brunon and another team member had been out to assess what was needed ahead of time. They also arrived twice without the required materials.

Brunon himself was rude, not transparent and difficult to work with, unable to tell me when his team would arrive when they were delayed and then after his men spent 2 hours in my house pulling up carpets, they walked off the job leaving carpets torn up and additional materials in my house.

I phoned him to ask where they had gone and his assistant didn’t know. They finally got back to me to say they have gone to another job.

I wouldn’t work with Brunon again, it was distressing, confusing and my house has been left in a worse state than when they arrived. I’ve also lost two days of work and found it difficult to understand the true cost as the materials required kept changing even although the original work did not.

Brunon and his team installed a new kitchen for me. They did a very nice job of it and I'm pleased with the result. They did make a couple of mistakes on the final invoice but they were were prompt to correct them when I pointed them out. They were also very helpful with advice on the process.

Excellent service. Prompt and reliable. Kept fully informed at all times.

Lathe and plaster ceiling brought down and a new ceiling installed, whilst preserving the original cornicing and centre rose.

Brunon and his team completed the work to what I thought was a very high standard. I had been worried about the amount of dust that would be generated by bringing the old plaster down but amazingly very little escaped into the adjacent hall. They used a large extractor fan to take the dust out of my window and also used a plastic seal on the door and together these obviously worked really well.

Brunon kept me up to date with detailed daily emails describing the teams progress. And on the first day when he was caught in heavy traffic caused by the trains being cancelled following a storm he phoned twice to give me updates on his eta.

I also had a condemned gas fire in my lounge and the team removed this for me, plastered the resulting hole and installed an air vent. All for no extra charge.

All in all I was very impressed with the professionalism and quality of workmanship of Brunon and his team and would not hesitate to use him again in the future.

We hired Brunon Rogowski Ltd to build a large bespoke bookcase in our living room, cupboard shelving and repair four outside window sills. From the first enquiry and consultation, to the work being carried out and the finished product we were very happy with Brunon and his team did. We would definitely use them again.

We had Alex out for a relatively small job of putting up a new stair handrail and a 2m long shelf in our living room. He was punctual, great at communicating what he was going to do next and asking us what we wanted. He kept the place tidy throughout, working outside when doing the dusty parts of the job and he especially handled a couple of unexpected problems really well. Happy to recommend them to friends and would definitely get work done again by them.

Another tradesman installed a new boiler for us and damaged a pipe which caused a leak from our flat through our floor into the flat below. We asked Brunon to come out and inspect any damage that had happened to our place.

He arrived right on time, looked around the problem area and concluded that we wouldn't need any repairs done - because of the type of flooring and the style of house he saw that all leaked water would have drained through our floor and into the downstairs flat. So everything would have drained away and not caused any damage that would need fixing. Good news!

I expected that he would charge us the quoted fee for the first hour of his call-out which was £90. I asked him how I should pay him and he said that he didn't feel that we owed him anything because he hadn't done anything (other than giving us very helpful professional advice), so we didn't need to pay him anything.

He was really fair to us, very helpful, and very likeable. He'll certainly be the first guy I contact for any further work we need done in our house in the future.

We had some shelves installed and a large mirror hung, and Brunon Rogowski Ltd was wonderful to work with. Always showed up when they said they would, were very clear about what they would do, and installed some of the most secure and robust shelving I've ever seen. I would very highly recommend them to anyone needing work done.

Replacement of old timber deck with new composite deck. This included the removal of the old structure & construction of a new one as well as a new timber balustrade.

Brunon and his team were on time every day. The site was always left tidy overnight and Brunon was always happy to chat and explain what they were doing. As well as the team on site the team in the office were also very helpful at keeping us updated with start dates, discussing material choices and dealing with payment.

We are very happy with the results, the new deck feels very solid and looks great. We would certainly use Brunon again and would highly recommend his services.