Scott Findlay Plumbing & Heating Ltd

In 2020, Scott Findlay replaced my gas boiler when the old one failed. The service they provided was excellent in all respects: the initial estimating visit involved very thorough inspection and measurement (much more than other companies who visited) together with a clear and detailed explanation of what was involved; they were flexible and co-operative when I had to postpone the work owing to the COVID-19 crisis; they followed the Worcester-Bosch code of behaviour for their staff to take account of COVID-19 risks; all their staff communicated in a direct, informative and friendly manner, whether in person, on the phone or by email; the work was carried out on the arranged days within the predicted time; and the installed boiler worked correctly immediately. I would be happy to recommend Scott Findlay for central heating repairs or installations.

We are really happy with the service that Scott Findlay provided. The whole process from beginning to end was really good, couldn't have asked for better.
Their engineers were knowledgeable, efficient, friendly and professional.
The engineer did a great job of neatly installing the boiler and was very helpful in providing some general information about the heating system. We are very happy with the new boiler and everything appears to be working well.
We would definitely use Scott Findlay again and recommend them to anyone who asks.

Scott Findlay have fitted a new Combi Gas boiler and upgraded several CH radiators & associated gas work.
From start to finish all aspects of communication and work were carried out by friendly staff and engineers to complete satisfaction in a very professional manner.
The standard of workmanship throughout was excellent. SF will be carrying out annual services and there is no hesitation in recommending them.

Scott Findlay replaced the existing boiler and water heating system with a new combiner's boiler. Their work was efficiently carried out with little disruption and no mess, leaving the property as though it had not been touched during a major re-plumbing job. Their engineers were courteous and worked well with the social distancing rules in place in the day, wiping down surface touched with disinfectant wipes at the end of each day. On completion of the job the operating instructions for the newly installed system with efficiently and concisely explained. I thoroughly recommend Scott Findlay's services.

Replaced all 5 radiators in the flat. The whole company are pleasant to deal with, from getting a quote, organising a time, the actual work, through to billing. The engineers took great care in my flat, leaving it clean and tidy, with a fully tested new system in place, exactly in the time the quote said, and for exactly the quoted cost. The whole team are friendly and reliable. I've used them before and will use them again.

Central heating system flush and magnet/filter

I was perfectly happy with Scott Findlay. They were prompt and courteous in fixing appointments to estimate/quote the job, and to carry it out. The work (system flush) was undertaken efficiently, and I am happy with the results. If only all trades could deliver in this exemplary way. I wouldn't hesitate to use them again.

Recently, requiring the services of a combi boiler engineer, I contacted locally based, Scott Findlay Plumbing and Heating. From the initial call to the work undertaken, an excellent service was delivered.
Given a slot for a couple of days later; ( understandably, they are very busy), an immediate call back later that day offered an engineer, who was going off duty.
The problem turned out to be a simplistic setting error; however, routine safety checks were also undertaken.
The invoice reflected a significant reduction in the regular call out and service charge; an extremely decent gesture.
I would have no hesitation in reviewing this company on any media platform. I could not recommend them highly enough.
Five Star service!