Scott Findlay Plumbing & Heating Ltd

Replacement boiler and installation of new gas pipe from meter to boiler- a complicated job and Scott Findlay came up with a cost and time effective solution which saved considerable internal disruption.
The team(both on site and office based) was without exception, helpful, courteous, knowledgeable and friendly. Nothing was too much trouble and everything was fully explained beforehand and throughout the course of installation. Job was completed on schedule and all left extremely tidy.

The whole process of the new boiler installation went very smoothly, despite it being a large and complex setup involving more than 20 radiators. Our pipes were replaced with larger ones, and were inconspicuously lead to new locations. Our exterior stone walls were carefully patched with stone to conceal the large old vent and a neat hole cut nearby for the new one. All was done with the minimum of mess.
Cameron and his team did a great job of the installation, causing us as little fuss as possible, and all the other trades they brought in did a first-class job. There were a couple of radiators that malfunctioned the following day, but they sent a guy very quickly and sorted them out.
We were very delighted with the whole thing, including their honesty in reducing the bill when the plasterer was not needed. The Hive controller and app are excellent. It will be great to be able to control the heating remotely when we're on holiday in the winter.

We're planning the installation of a toilet on the ground floor, and you will certainly be in the frame when we come to tendering for the work.

Can’t recommend this company highly enough. From the moment they pop on their plastic shoe covers to enter the house, to the point they politely and cheerily wave goodbye, I am always delighted with their service. I’ve used this company for 20 years now, for various plumbing issues, and their engineers are some of the most professional tradesmen I’ve ever come across. Everything always fixed or explained in a clear and timely manner. Would never use any other Edinburgh plumbing firm but this one.

I’ve had lots of work carried out by them over the years, but today was sourcing a leak from my en-suite which had caused a crack in my downstairs utility room (sourced and fixed by them in under ten minutes) fixing my WC toilet seat and running water issue, and resealing a shower screen.

In and out within 30 minutes..

Absolutely delighted customer, as always.

A genuinely caring and professional business.

New boiler installed and old water tanks etc removed.

The organisation of the work was perfect.
Everyone arrived on time and the various components of the job were individually dealt with very efficiently.
The people involved were professional, courteous and helpful and kept the inevitable disruption to a minimum. Always keeping things clean and tidy.

Special praise for the engineer who went to great lengths to accommodate the pipework under the floor thus making a clean, tidy and much improved finish to the job.
I am delighted with the completed job and have already recommended this firm to my neighbours.

It was a Small job , but they were all reliable, pleasant & competent tradesmen.
That’s all you want .

New boiler installation. Excellent service and very pleased with their result. Would not hesitate to recommend ScottFindlay.

Boiler installation.
Excellent job quality. Clear, quick and friendly communication. Whole process very well managed.

I got a new boiler which supplies both heating and hot water.

The team were incredibly quick to get the new system installed soon as possible.
They team were very professional in their work and they new system is The Best !!

New boiler

Second time we’ve used Scott Findlay to replace a boiler. Always competitively priced and service is top notch. Great communication and common sense approach.

Highly recommended

Scott Findlay wasn't the cheapest quote and we had to wait a while before the team were available, but it quickly became clear this was a case of ‘you get what you pay for’. It was a really thorough estimating process which considered every eventuality, and was clearly explained so there were no unexpected surprises or costs – our final bill and timings were exactly as estimated. I strongly suspect if we had gone with a cheaper quote, costs would have crept up once work was underway. Cameron, Kevin, David and Mark were all really nice guys that were respectful of our home, didn’t leave a mess, and managed to get our very (very!) old boiler system upgraded quickly with no overnight interruption to heating or hot water. We’re delighted with the new system and wouldn’t hesitate to recommend them.

Scott Findlay have serviced our heating and have also just installed a new combi boiler for us.
This is definitely the best heating/plumbing company we have ever dealt with.
Communication is excellent, service totally reliable, all staff we have dealt with are friendly, helpful and exceedingly efficient. We are delighted at the way work has been carried out. Value for money is first rate and we would recommend this company to anyone.

Boiler replacement.all good from the office and organisation to the fitting and removal of the old boiler,no problems to mention everything went like clockwork great service from all parts of the company and a very great team of engineers

New boiler installed and bath trap repair carried out. I have no complaints at all with regard to the work carried out and the reliability of the company.
This company are professional and customer focused. I'd have no hesitation recommending their work.

Recently had a new boiler installed
Despite worries about possible upheaval the work was carried out cleanly and
on time Everything including old boiler was removed
Simon was very patient with questions and both engineers were approachable and friendly
Claire was extremely helpful and patient with ongoing questions as it was my first experience of having a new boiler installed
I certainly would recommend Scott Findlay
again !
Thanks Trusted Trader!

Our boiler stopped working during the very cold weather in mid December and despite this busy time Claire Findlay arranged for an engineer to take a look within 48 hours. Unfortunately we needed a new boiler and the SF team were able to resource a like for like replacement boiler late on a Friday evening for fitting the following week. We were on holiday when the boiler was fitted but when we returned you could not tell anyone had been in the house and we now have a lovely new and more efficient (and silent) boiler - it was fantastic to return to a warm house! The service received from the very first contact through to the follow up after the boiler was fitted was efficient, courteous and very professional. It was a joy to deal with a company that was so responsive and offers fantastic value! Thanks to Claire, Scott, Mark the engineer and all the team at SF!

Scott Findlay installed a replacement boiler for us. They were really reliable, professional and responsive. Turned up perfectly on time, job was done impeccably, and they really took care of the property. I can highly recommend them, and I will certainly be using them again in the future.

Very speedy and reliable service- would highly recommend

I had a new boiler fitted for my flat in Edinburgh. Scott Findlay were very helpful and professional throughout the process. They reacted quickly and diagnosed the issue with my boiler and propose a solution.
They were very pleasant and respectful to deal with, including Scott, Claire, and Mike the engineer who fitted the boiler.
I would thoroughly recommend Scott Findlay as a reputable and efficient company, with very professional staff.

The most professional company I have ever used, and I’ve used a lot. Faultless from start to finish!
Many thanks again.