In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Scott Findlay Plumbing & Heating Ltd

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 5.0 out of 5 based on 147 reviews and feedback.
Trusted Trader member since 2021.

Scott Findlay Plumbing & Heating Ltd
5-7 Wolseley Place
Edinburgh
EH8 7AD
0131 669 9993
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Business Information

From new boilers, boiler repairs and servicing to central heating and plumbing works, our clients tell us that our experienced team of plumbing & heating engineers are courteous and knowledgeable, efficient and friendly.

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Reviews and Feedback

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5.0 out of 5 based on 147 reviews.
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review stars review stars review stars review stars review stars   27th March 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Scott Findlay wasn't the cheapest quote and we had to wait a while before the team were available, but it quickly became clear this was a case of ‘you get what you pay for’. It was a really thorough estimating process which considered every eventuality, and was clearly explained so there were no unexpected surprises or costs – our final bill and timings were exactly as estimated. I strongly suspect if we had gone with a cheaper quote, costs would have crept up once work was underway. Cameron, Kevin, David and Mark were all really nice guys that were respectful of our home, didn’t leave a mess, and managed to get our very (very!) old boiler system upgraded quickly with no overnight interruption to heating or hot water. We’re delighted with the new system and wouldn’t hesitate to recommend them.
review stars review stars review stars review stars review stars   14th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Scott Findlay have serviced our heating and have also just installed a new combi boiler for us.
This is definitely the best heating/plumbing company we have ever dealt with.
Communication is excellent, service totally reliable, all staff we have dealt with are friendly, helpful and exceedingly efficient. We are delighted at the way work has been carried out. Value for money is first rate and we would recommend this company to anyone.
review stars review stars review stars review stars review stars   1st March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Boiler replacement.all good from the office and organisation to the fitting and removal of the old boiler,no problems to mention everything went like clockwork great service from all parts of the company and a very great team of engineers
review stars review stars review stars review stars review stars   27th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler installed and bath trap repair carried out. I have no complaints at all with regard to the work carried out and the reliability of the company.
This company are professional and customer focused. I'd have no hesitation recommending their work.
review stars review stars review stars review stars review stars   16th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Recently had a new boiler installed
Despite worries about possible upheaval the work was carried out cleanly and
on time Everything including old boiler was removed
Simon was very patient with questions and both engineers were approachable and friendly
Claire was extremely helpful and patient with ongoing questions as it was my first experience of having a new boiler installed
I certainly would recommend Scott Findlay
again !
Thanks Trusted Trader!

review stars review stars review stars review stars review stars   5th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Our boiler stopped working during the very cold weather in mid December and despite this busy time Claire Findlay arranged for an engineer to take a look within 48 hours. Unfortunately we needed a new boiler and the SF team were able to resource a like for like replacement boiler late on a Friday evening for fitting the following week. We were on holiday when the boiler was fitted but when we returned you could not tell anyone had been in the house and we now have a lovely new and more efficient (and silent) boiler - it was fantastic to return to a warm house! The service received from the very first contact through to the follow up after the boiler was fitted was efficient, courteous and very professional. It was a joy to deal with a company that was so responsive and offers fantastic value! Thanks to Claire, Scott, Mark the engineer and all the team at SF!
review stars review stars review stars review stars review stars   8th December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Scott Findlay installed a replacement boiler for us. They were really reliable, professional and responsive. Turned up perfectly on time, job was done impeccably, and they really took care of the property. I can highly recommend them, and I will certainly be using them again in the future.
review stars review stars review stars review stars review stars   3rd December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Very speedy and reliable service- would highly recommend
review stars review stars review stars review stars review stars   29th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I had a new boiler fitted for my flat in Edinburgh. Scott Findlay were very helpful and professional throughout the process. They reacted quickly and diagnosed the issue with my boiler and propose a solution.
They were very pleasant and respectful to deal with, including Scott, Claire, and Mike the engineer who fitted the boiler.
I would thoroughly recommend Scott Findlay as a reputable and efficient company, with very professional staff.
review stars review stars review stars review stars review stars   21st November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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The most professional company I have ever used, and I’ve used a lot. Faultless from start to finish!
Many thanks again.
review stars review stars review stars review stars review stars   3rd November 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Boiler, tank and pipework, replacing very old system.
Clean, careful and helpful workmen.
review stars review stars review stars review stars review stars   23rd September 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent work carried out for installation of a new combi boiler- including moving it into the attic. Clear communication throughout and professional at all times including fitters- arrived on time and completed the work in agreed time. Will use again and highly recommend.
review stars review stars review stars review stars review stars   27th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We used Scott Findlay to install a new central heating boiler a couple of weeks ago. Throughout the whole process, from initial fault investigation of the old boiler through to installation of the new one, everyone we dealt with in the company was competent, helpful and friendly. Responses were timely, communications were excellent, they came when they said they would and the work was carried out efficiently and cleanly. We would certainly use them again and recommend them to others.

review stars review stars review stars review stars review stars   19th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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New combi boiler installed. Often when trades people enter your home it can feel like a mini invasion; but Scott Findlay keep disruption to a minimum and are punctual, quiet, tidy and friendly. My job was not straight forward, due to unexpected issues that arose from a previous installation (by another company) but all my concerns and questions were patiently answered by my installer Cameron who could not have been more helpful. All dealings from initial enquiries onwards have been professional friendly and efficient. Would not hesitate to recommend.
review stars review stars review stars review stars review stars   19th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Cameron and Apprentice Andrew fitted x2 outside taps very very Happy with work completed,
Both Guys extremely helpful very polite introduced themselves when they arrived
felt very comfortable leaving them at home while i did some shopping.
They are both a credit to your company Many Thanks again for a perfect job.

Kind Regards

Moira
review stars review stars review stars review stars review stars   23rd July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Scott Findlay after contacting 3 other companies who did not respond to my voicemails and email requests.

After speaking to Scott Findlay on Tuesday morning plumber Mark arrived the next day, at the time arranged. Very friendly, professional, explained the job and what parts he fitted to Toilet Cistern and repaired bathroom tap. Excellent job done. Flush working perfectly. Would certainly recommend this company to friends and relatives. Using this company again, soon got quote to have outside taps fitted. Very impressed with all aspects of customer care and service provided.
Thank you
Moira
review stars review stars review stars review stars review stars   21st July 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We are very pleased with the new boiler, and impressed with how smoothly the whole process has gone. We received fast responses to our emails, and in a business like manner. They answered our queries and were pleasant and helpful. Brian the engineer was very efficient and organised. He was polite and friendly and was a clean, tidy worker. He always arrived on time.

review stars review stars review stars review stars review stars   29th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Was recommended by family for gas central heating and plumbing work
Found all the company so helpful and skilled
Had new bathroom tower heater,power flush and system check
Delighted with service

review stars review stars review stars review stars review stars   7th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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I have used Scott Findlay a number of times over the last few years for a variety of small jobs (boiler service, new kitchen tap etc.) and they have always provided first class service. The office team are very efficient in booking jobs and emailing invoices over and the plumbers who visit are always courteous and professional. I would always recommend Scott Findlay as a top class, hassle free option.
review stars review stars review stars review stars review stars   3rd June 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Scott Findlay setup new boiler and radiators with 3 days. The service was very good and professional. They keep customer updated all the time with each step. The work was carried out efficiently and cleanly. They were also very kind and helpful with customer. I would recommend in future.
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