Scott Findlay Plumbing & Heating Ltd

Everyone was helpful, pleasant and professional
no mess left

I have been using Scott Findlay Plumbing and Heating Ltd for boiler installation and boiler care for coming up to 10 years and I couldn't recommend them more highly. They installed a boiler in my previous property, as well as providing yearly services. After my current boiler broke down they were able to get me booked in and a new boiler fitted in record time, just before the cold weather hit. I am so grateful! My house is noticeably warmer with the new boiler, and it's so much quieter than the last one!

The engineers are always on time, tidy and respectful workers, extremely knowledgeable and efficient. I trust them completely. Kevin does my services and is spot on and Mark fitted the new boiler in under a day, making sure to talk me through it all before he left. Claire is great at scheduling, always responsive to emails and friendly to deal with. I wish more companies were this good at customer care, it is so clear they care about what they do and it's great to have boiler care that is reliable and reasonably priced. Thanks to all at Scott Findlay and here's to the next 10 years :)

Boiler replacement

Scott Findlay very promptly arranged to replace our boiler when it became unreliable. The job was done very quickly and efficiently by our friendly engineer Mark with minimum disruption and no mess.

We replaced an old back boiler with a new combi boiler installed in a cupboard in our top floor flat. The work was done in two days with new flue exiting the roof. Everything went like clockwork and the flat was left in a very tidy condition. I have no hesitation in recommending Scott Findlay. I was very impressed by their technical expertise and efficiency from beginning to end.

Had new boiler installed and the work was completed without any problems. The installer worked so hard and made sure we were completely happy. I would recommend this company to anyone.

Used this company many times before. Always on time and professional

Installation of new boiler.
Everyone we have dealt with at Scott Findlay has exceeded our expectations. Rare treat to have a company do what they say they are going to do. The entire SF team from the office staff through to the team doing the installation have been professional, friendly and made everything so easy for us. Would highly recommend.

Poor hot water. It took a few visits and I was getting very stressed.The plumber (Albert) assured me there would be a solution. The water tank has gone and we have a new immersion cylinder with a vented system so we are completely plumbed into the mains. Excellent service throughout.

We had to replace our gas boiler and Scott Findlay provided excellent communication and efficient service from start to finish. Knowledgeable, friendly engineers who arrived when they said they would and went the extra mile. They also made every effort to protect floor and wall finishes and cleared up each evening.

Excellent job - old boiler replaced and taken away. Job done to exact specifications, engineer was courteous and friendly. Would recommend Scott Findlay to others. 10/10

Scott Findlay Plumbing recently replaced my boiler and they were helpful, reliable, clean workers and clear about costs, which were reasonable for the work involved.

Worcester Greenstar 4000 30kw boiler installation. Engineer Andy arrived promptly and worked diligently over the two days. Boiler working well so far!

My boiler went kaput and I had no hot water, etc. Scott Findlay replaced it within days - they were super helpful, friendly, efficient, tidy. I would highly recommend Scott Findlay!

Boiler & water cylinder replaced. Exceptional level of service - immediate response to initial call for help, professional work undertaken with a smile & friendly chat, tidy afterwards & follow up check to ensure satisfaction.

Very satisfied indeed.

A boiler and flue replacement was needed after our old boiler packed in once again so it was time to bite the bullet and get a new one installed.

Scott Findlay Plumbing & Heating Ltd responded with a quick install date. Communication was excellent, the engineers worked hard, were on time respectful, tidy fully completing the job. Engineers went through the operating instructions and guarantee clearly. Very please with the company and will happily use them.

I had a new boiler installed and was very impressed with the service.Excellent customer service.

I had a new gas boiler installed last week. The whole process was easy, from my first phone call to them.
The engineer who did the work was efficient, tidy, and considerate. He arrived when he said he would, and explained what I needed to know without bamboozling me with technical language.
I would be happy to recommend Scott Findlay to anyone looking for a similar service.

I was very happy with the service I received from Scott Findlay Plumbing and Heating. They arrive when they say they will and carry out the work to top specification. They protect your flooring with dust sheets and also use shoe coverings. After installion we were talked through everything we needed to know. Great service and would be happy to recommend them to anyone looking for a heating company.

Replacing old boiler with new combi and hive. From initial contact to job completion everything was very smooth . The engineers were very professional and extremely tidy and did a great job. I would use Scott Findlay again and would recommend to others .

Boiler replacement
Excellent local company. Friendly and professional staff. Turned up when they said they would to quote. Work scheduled within a day of accepting quote. Workers turned up on time and were great to have in the house. Kept me informed of everything at every step. Kept disruption to a minimum. And tidied up each day.
Would not hesitate to recommend this company at all.

I am seriously impressed with Scott Findlay Plumbing & Heating team and the experience I had with my new boiler installation. The office team were very helpful and supportive whilst the team who installed and carried out the work exceeded my expectations. The guys were punctual, professional, they knew exactly what they were doing, worked very hard to meet and deliver the work on time and were very tidy and respectful of my property. I felt I could ask any question and that they cared. I would highly recommend this company!

I am certain that Scott Findlay are the best plumbers/heating engineers in Edinburgh. Office staff are very friendly and helpful. I always use them for service of boiler, etc. Unfortunately our boiler had to be replaced last week and the service we got was second to none. Mark appeared at 8am and worked solidly till after 3pm. Martinusand Cameron equally efficient. I have no hesitation in recommending this firm.

Replaced two gas boilers efficiently and on time

Old boiler replaced with condensing combination boiler and old wall unit, boiler, flue and hot water cylinder removed.
Excellent from start to finish!
Communications were excellent, whether email, texts or phone. Everything answered quickly and helpfully.
The initial inspection was very thorough and professional as we aimed to replace our boiler and water tank with a combi boiler.
The work was done exactly on schedule. The workers were brilliant throughout. All the work was done as agreed, and they kept updating us as they went along. They were always polite and helpful. The final product is exactly what we requeste. They set up and checked everything and made sure we were happy.
Totally recommend.

Old boiler and tanks removed and new combi boiler installed.
Very pleased with the work done, the team kept in close contact throughout the job which was completed on schedule and to my complete satisfaction.
I would be happy to use Scott Findlay again and will willingly recommend them for any gas heating and plumbing work.

This company was recommended to me and I am glad I went with them. They did a fantastic job of installing my new gas boiler in a new position as well as dismantling old one. All parts of old system were removed. It took 2 days where all engineers worked very hard. I was very impressed with their professionalism and work ethic. There was no loud blaring music, no shouting or bad language. They tidied up after themselves. I would definitely use them again and have no hesitation in recommending them to others.

Job: Replace an old boiler with a new one.
Excellent communications before, during and post job from their team.
Mark, the engineer on the job, exceeded our expectations on all aspects: punctuality, safety, tidiness and explaining his work / the installation.
Thank you Scott Findlay Plumbing & Heating team.

Since moving in to my house I have used Scott Findlay on many occasions and, in my opinion, these are the best heating engineers in Edinburgh. The works performed include: installation of new hot water cylinder; annual boiler services; gas fire repair; system flush; replacing TRVs; heating system conversion. Every time a thorough, excellent job and all of the engineers I’ve met are friendly and knowledgeable.

Last year I arranged for a chemical flush and conversion of the heating system to a sealed system. This has made a big difference to the warmth downstairs in my home. Indeed one radiator in the living room, which had never worked since I moved in, is now blasting out the heat! The engineer, Simon, was excellent and the install was neat and tidy. He was happy to answer any questions and took time to explain the work which he had carried out.

Scott Findlay are my first choice for the annual boiler service and any heating works. I have no hesitation in recommending them to others. I know that several of my neighbours have also used Scott Findlay and have all been very happy with the job.

Had a boiler installed, excellent service from start to finish. Would use again and would definitely recommend.

Replacement boiler and installation of new gas pipe from meter to boiler- a complicated job and Scott Findlay came up with a cost and time effective solution which saved considerable internal disruption.
The team(both on site and office based) was without exception, helpful, courteous, knowledgeable and friendly. Nothing was too much trouble and everything was fully explained beforehand and throughout the course of installation. Job was completed on schedule and all left extremely tidy.

The whole process of the new boiler installation went very smoothly, despite it being a large and complex setup involving more than 20 radiators. Our pipes were replaced with larger ones, and were inconspicuously lead to new locations. Our exterior stone walls were carefully patched with stone to conceal the large old vent and a neat hole cut nearby for the new one. All was done with the minimum of mess.
Cameron and his team did a great job of the installation, causing us as little fuss as possible, and all the other trades they brought in did a first-class job. There were a couple of radiators that malfunctioned the following day, but they sent a guy very quickly and sorted them out.
We were very delighted with the whole thing, including their honesty in reducing the bill when the plasterer was not needed. The Hive controller and app are excellent. It will be great to be able to control the heating remotely when we're on holiday in the winter.

We're planning the installation of a toilet on the ground floor, and you will certainly be in the frame when we come to tendering for the work.

Can’t recommend this company highly enough. From the moment they pop on their plastic shoe covers to enter the house, to the point they politely and cheerily wave goodbye, I am always delighted with their service. I’ve used this company for 20 years now, for various plumbing issues, and their engineers are some of the most professional tradesmen I’ve ever come across. Everything always fixed or explained in a clear and timely manner. Would never use any other Edinburgh plumbing firm but this one.

I’ve had lots of work carried out by them over the years, but today was sourcing a leak from my en-suite which had caused a crack in my downstairs utility room (sourced and fixed by them in under ten minutes) fixing my WC toilet seat and running water issue, and resealing a shower screen.

In and out within 30 minutes..

Absolutely delighted customer, as always.

A genuinely caring and professional business.

New boiler installed and old water tanks etc removed.

The organisation of the work was perfect.
Everyone arrived on time and the various components of the job were individually dealt with very efficiently.
The people involved were professional, courteous and helpful and kept the inevitable disruption to a minimum. Always keeping things clean and tidy.

Special praise for the engineer who went to great lengths to accommodate the pipework under the floor thus making a clean, tidy and much improved finish to the job.
I am delighted with the completed job and have already recommended this firm to my neighbours.

It was a Small job , but they were all reliable, pleasant & competent tradesmen.
That’s all you want .

New boiler installation. Excellent service and very pleased with their result. Would not hesitate to recommend ScottFindlay.

Boiler installation.
Excellent job quality. Clear, quick and friendly communication. Whole process very well managed.

I got a new boiler which supplies both heating and hot water.

The team were incredibly quick to get the new system installed soon as possible.
They team were very professional in their work and they new system is The Best !!

New boiler

Second time we’ve used Scott Findlay to replace a boiler. Always competitively priced and service is top notch. Great communication and common sense approach.

Highly recommended

Scott Findlay wasn't the cheapest quote and we had to wait a while before the team were available, but it quickly became clear this was a case of ‘you get what you pay for’. It was a really thorough estimating process which considered every eventuality, and was clearly explained so there were no unexpected surprises or costs – our final bill and timings were exactly as estimated. I strongly suspect if we had gone with a cheaper quote, costs would have crept up once work was underway. Cameron, Kevin, David and Mark were all really nice guys that were respectful of our home, didn’t leave a mess, and managed to get our very (very!) old boiler system upgraded quickly with no overnight interruption to heating or hot water. We’re delighted with the new system and wouldn’t hesitate to recommend them.

Scott Findlay have serviced our heating and have also just installed a new combi boiler for us.
This is definitely the best heating/plumbing company we have ever dealt with.
Communication is excellent, service totally reliable, all staff we have dealt with are friendly, helpful and exceedingly efficient. We are delighted at the way work has been carried out. Value for money is first rate and we would recommend this company to anyone.

Boiler replacement.all good from the office and organisation to the fitting and removal of the old boiler,no problems to mention everything went like clockwork great service from all parts of the company and a very great team of engineers

New boiler installed and bath trap repair carried out. I have no complaints at all with regard to the work carried out and the reliability of the company.
This company are professional and customer focused. I'd have no hesitation recommending their work.

Recently had a new boiler installed
Despite worries about possible upheaval the work was carried out cleanly and
on time Everything including old boiler was removed
Simon was very patient with questions and both engineers were approachable and friendly
Claire was extremely helpful and patient with ongoing questions as it was my first experience of having a new boiler installed
I certainly would recommend Scott Findlay
again !
Thanks Trusted Trader!

Our boiler stopped working during the very cold weather in mid December and despite this busy time Claire Findlay arranged for an engineer to take a look within 48 hours. Unfortunately we needed a new boiler and the SF team were able to resource a like for like replacement boiler late on a Friday evening for fitting the following week. We were on holiday when the boiler was fitted but when we returned you could not tell anyone had been in the house and we now have a lovely new and more efficient (and silent) boiler - it was fantastic to return to a warm house! The service received from the very first contact through to the follow up after the boiler was fitted was efficient, courteous and very professional. It was a joy to deal with a company that was so responsive and offers fantastic value! Thanks to Claire, Scott, Mark the engineer and all the team at SF!

Scott Findlay installed a replacement boiler for us. They were really reliable, professional and responsive. Turned up perfectly on time, job was done impeccably, and they really took care of the property. I can highly recommend them, and I will certainly be using them again in the future.

Very speedy and reliable service- would highly recommend

I had a new boiler fitted for my flat in Edinburgh. Scott Findlay were very helpful and professional throughout the process. They reacted quickly and diagnosed the issue with my boiler and propose a solution.
They were very pleasant and respectful to deal with, including Scott, Claire, and Mike the engineer who fitted the boiler.
I would thoroughly recommend Scott Findlay as a reputable and efficient company, with very professional staff.

The most professional company I have ever used, and I’ve used a lot. Faultless from start to finish!
Many thanks again.

Boiler, tank and pipework, replacing very old system.
Clean, careful and helpful workmen.

Excellent work carried out for installation of a new combi boiler- including moving it into the attic. Clear communication throughout and professional at all times including fitters- arrived on time and completed the work in agreed time. Will use again and highly recommend.

We used Scott Findlay to install a new central heating boiler a couple of weeks ago. Throughout the whole process, from initial fault investigation of the old boiler through to installation of the new one, everyone we dealt with in the company was competent, helpful and friendly. Responses were timely, communications were excellent, they came when they said they would and the work was carried out efficiently and cleanly. We would certainly use them again and recommend them to others.

New combi boiler installed. Often when trades people enter your home it can feel like a mini invasion; but Scott Findlay keep disruption to a minimum and are punctual, quiet, tidy and friendly. My job was not straight forward, due to unexpected issues that arose from a previous installation (by another company) but all my concerns and questions were patiently answered by my installer Cameron who could not have been more helpful. All dealings from initial enquiries onwards have been professional friendly and efficient. Would not hesitate to recommend.

Cameron and Apprentice Andrew fitted x2 outside taps very very Happy with work completed,
Both Guys extremely helpful very polite introduced themselves when they arrived
felt very comfortable leaving them at home while i did some shopping.
They are both a credit to your company Many Thanks again for a perfect job.

Kind Regards

Moira

Phoned Scott Findlay after contacting 3 other companies who did not respond to my voicemails and email requests.

After speaking to Scott Findlay on Tuesday morning plumber Mark arrived the next day, at the time arranged. Very friendly, professional, explained the job and what parts he fitted to Toilet Cistern and repaired bathroom tap. Excellent job done. Flush working perfectly. Would certainly recommend this company to friends and relatives. Using this company again, soon got quote to have outside taps fitted. Very impressed with all aspects of customer care and service provided.
Thank you
Moira

We are very pleased with the new boiler, and impressed with how smoothly the whole process has gone. We received fast responses to our emails, and in a business like manner. They answered our queries and were pleasant and helpful. Brian the engineer was very efficient and organised. He was polite and friendly and was a clean, tidy worker. He always arrived on time.

Was recommended by family for gas central heating and plumbing work
Found all the company so helpful and skilled
Had new bathroom tower heater,power flush and system check
Delighted with service

I have used Scott Findlay a number of times over the last few years for a variety of small jobs (boiler service, new kitchen tap etc.) and they have always provided first class service. The office team are very efficient in booking jobs and emailing invoices over and the plumbers who visit are always courteous and professional. I would always recommend Scott Findlay as a top class, hassle free option.

Scott Findlay setup new boiler and radiators with 3 days. The service was very good and professional. They keep customer updated all the time with each step. The work was carried out efficiently and cleanly. They were also very kind and helpful with customer. I would recommend in future.

Old Back Boiler removed a new combi boiler installed in loft along with installation of new roof vent and bricking up of fireplace opening.
Excellent service from start to finish. Kevin, Brian and Conner had the old system out and a new boiler installed and working by end of day 2.
Minor works were then completed by early afternoon on day 3. All the staff, including Claire in the office kept us informed and they were happy to answer any questions we had. They arranged for the additional trades people to attend.Excellent service from all concerned.

I had a new boiler and radiators installed and I can honestly say the service was excellent. I was regularly updated on developments with the engineers arriving on time and respecting the property when carrying out the work. I would thoroughly recommend.

We had a new boiler installed. From the first enquiry call to the completion of the works, Scott Findlay were extremely professional and kind. The work was carried out efficiently and cleanly. It is clear that the company take pride in what they do. We would highly recommend using their services.

Scott Findlay have just installed a new combi boiler for us. That involved removing the old boiler, the water tank and decommissioning the cold water tank. We also had several new radiators installed. The job took 4 days; the engineers arrived at the expected time every day and worked without stopping all the time they were here! They were professional, friendly and helpful and communicated well at all stages.

The quote for the job was accurate and information from the office was thorough and helpful. The engineers were very conscious of making the disruption (they were working in every room in the house) as minimal as possible and of leaving the system in as workable a way as they could when they left each evening. They also cleaned up after their work, which was much appreciated!

The end result is wonderful, the system works perfectly and we are very pleased. I would recommend Scott Findlay without hesitation.

Very pleased with the efficient, professional and friendly service. The engineers left our home very clean and tidy. Would definitely recommend.

A new boiler and flue was fitted. The engineer who did this obviously knew his stuff and was efficient and helpful.

New boiler installed, absolutely delighted with service. Excellent communication, engineers could not have been nicer, and everything completed on time. Recommend this company.

Extremely happy with their service. From the start, they've been honest about the cost we will ensure, they always arrived on time with text and email reminders sent prior to their engineers arriving and always follow up after the job was completed to ensure everything is fine with us. We had our boiler replaced. The two engineers were really professional, punctual, polite and very understanding with our son's special needs who gets upset with strangers in the house. I highly recommend Scot Findlay for their extremely professional and reliable service.

The team at Scott Findlay did a great job of installing a new combi boiler in my buy-to-let flat in Edinburgh. Excellent communication throughout and very good service. They also arranged for a shower specialist to visit and repair an old shower which had had issues for sometime. If you're looking for a trusted central heating and plumbing specialist, I strongly recommend Scott Findlay and their friendly team. I've know the feedback from other customers is equally good! Thank you.

I had a new boiler installed by the Scott Findlay team and I cannot recommend them highly enough. From first contact through to job completion everything went very smoothly and they thoroughly deserve their 5 star ratings! Many thanks to the team.

Thank you Scott & Clare for promptly scheduling fitting a new boiler when our old one gave up. Great to have a firm which we can trust and rely on.

Having a new boiler system. Previous system outside. The new boiler now instated. Excellent work and happy to give advice and any problems contact company direct. I had dealt with this company when I couldn’t get my usual plumber and they were incredibly efficient and friendly and hence used them to replace old system
Very happy to recommend them

I have been using Scott Findlay to service my boiler for a number of years and have always received efficient service. In February 2022 my boiler was damaged in the storms (roof blown off with the flue) and I required a replacement boiler quickly. The survey and quote was quickly arranged and having agreed to the quote, which was slightly cheaper than other quotes, the job was completed within a working day only 3 days later.

Have just had my 20 year old combi boiler replaced by David, one of the Scott Findlay team. I sourced a few quotes for a replacement boiler, and based on reviews decided on a Worcester Bosch. The quote from Scott Findlay was competitive and all pre installation dialogue was friendly and efficient. David arrived promptly on the installation date and was extremely friendly as well as being tidy and respectful whilst in my home. He covered carpets in dust sheets and used shoes protectors. I’m absolutely delighted with the quality of work and service and would not hesitate to recommend. I definitely feel our radiators are heating up faster and hotter and have been able to cancel my expensive and poor quality British Gas Homecare plan.

Had a new boiler installed and relocated and two new vertical radiators installed over 3 days. Claire in the office is a pleasure to deal with and makes it super easy to schedule your work, and provides great advice on products. The heating engineers, Albert, Cameron and Brian were a delight - the were so resourceful, respectful and a pleasure to have around. They even put up with my mad puppy who was bothering them for cuddles every time they entered a room. The radiators look amazing, and my house is nice and toasty with my fab new boiler, couldn’t recommend them more!

The work entailed the fitting of a combi boiler and associated alterations to existing pipe systems.

There was a quick response after contacting Scott Findlay for an assessment to be made on the various aspects of the proposed work.

Dave and Brian were responsible for the majority of the work on the installation. They arrived on time, were careful of our property and were pleasant and communicative. While working they took time to explain what they were doing and why. At the end of each working day everything was left clean and tidy with a special clean once the work was completed.

Allin all a highly professional job and I have no hesitation in recommending Scott Findlay to anyone needing this type of work, or plumbing, done.

We had a new boiler installed. The job was done to perfection from start to finish. The engineer (Simon) came on time and was very professional, knowledgable and polite. He worked extremely hard to get the work finished in one day to get heating and hot water up and running. They were also was very helpful in answering all our queries and helped us to set up 0% finance which was done within minutes. Overall, we couldn’t be more satisfied with the service we have received. Would use this company again and would highly recommend it!

Boiler replacement,
Excellent, excellent, excellent! What a breath of fresh, clean air!

Absolute professionals, from clear estimates to wearing protective shoe covering when entering your property.

I strongly recommend this company.
Thank you Scott, Claire and the excellent engineers that carried out the work.

Scott Findlay Plumbing & Heating Ltd changed our boilers, fitted three new radiators and changed a couple of thermostats. Mark was here for two days, Simon one day and an electrician popped in to do some work too. The workmanship was absolutely first class. They were extremely tidy and treated our home and existing fittings / finishings with complete care and respect. The way they communicated with us, each other and colleagues who phoned them to discuss other jobs was really professional and demonstrated vast experience. It is a wonderful thing to see great tradespeople at work. Could not be happier with the job and have no hesitation recommending them.

We needed a new boiler. Scott Findlay Plumbing and Heating Ltd were extremely efficient at organising the work and kept to the schedule they promised. Their engineer really knew what he was doing and gave us clear advice on how to use the new system. Our experience with this firm was excellent.

Boiler broke down just as the weather got colder and I phoned Scott Findlay to ask if they could help and even although they were very busy they managed to put in a New boiler so that we could have hot water and heating quickly and they returned to finish work working around our other commitments .
I can highly recommend this company and their workmen .
Thank you

Scott Findlay Ltd removed our old boiler and replaced it with a new Worcester Bosch boiler last week. We were very impressed with the professionalism of the engineer (Simon) who fitted the boiler, and other members of the company we dealt with to arrange the boiler replacement. From first contact with the company to the last (they checked to see how it was working after installation) their performance was flawless. We would highly recommend Scott Findlay Ltd to others.

I’ve been using Scott Findlay Plumbing & Heating over the last couple of years to service my boiler, and recently had them install a new boiler after my old one was no longer fit for use. I can’t recommend them highly enough, the staff are very professional and knowledgeable.

Replaced an old Baxi back boiler with a new combi boiler. The job Scott Findlay done was excellent - no complaints at all. Communication was very good, the team were punctual, clean, and knowledgable. It was a complex job and we are very happy with the work that SF did.

We had our old, inefficient boiler replaced with an up to date Bosch boiler.
Throughout, Scott Findlay did their best to accommodate our needs and were easily accessible to discuss the work to be done and when. They tried hard to fit us in to their schedule at a very busy time of the year and we are grateful for that - given the then sudden drop in temperature. The work has now been completed and we are very satisfied with the result.
Throughout our dealings with Scott Findlay, we have been impressed with their professionalism in all aspects of our contact with them and would recommend them unreservedly.

Called out to a boiler issue, quoted for new boiler which was supplied and fitted within in 2 weeks. Minor issue with the new unit however they sorted it and were in constant communication as well. Highly recommended!

I recently got Scott Findlay Plumbing & Heating Ltd to replace my old boiler. They were helpful from the start and happy to answer my queries about the work required and the quote. They also kept me up to date via email and text on all appointments. When the time came for job to be completed the engineer arrived on time, got through the work within the time specified and left everything tidy. He also put in extra effort when fitting in a replacement pipe to make sure that everything was neatly hidden away and explained how the new boiler controls worked. I’m delighted with the service provided and would highly recommend them based on my positive experience.

work involved a couple of unforeseen complications which the company sorted out

From start to finish - the initial enquiry, visit to assess faults, works needed, quote and finished job, Scott Findlay were efficient and professional. Johnny, the heating engineer, carried out the removal of old boiler and radiators, then the installation of the new boiler and five radiators, always tidying up before he left for the day. He was prompt, friendly, well organised and when the work was done, clearly explained how the new system worked and how to best use the controls to suit my individual needs. Over and above this, he sorted a leak at the back of my toilet; this was a particularly dirty and awkward job and I was most appreciative of him getting stuck in and fixing it! Thanks Johnny and all at Scott Findlay. Highly recommended.

Annual boiler service, work was carried out to usual high standard with good explanations of procedures taking place.
Definitely one of the best companies around.

New boiler installation,

Engineer was very helpful and answered all our questions ,
And work was clean and tidy,
Cannot find fault in anyway.
I would highly recommend using this company to anyone.
Mr and mrs Bowden

I was very happy with the installation of the boiler. Everything was cleared away during and after the job. Happy that there were not many floorboards taken up at all. The engineer turned up on time and explained the operating instructions after installation. A small issue was dealt with quickly and this was sorted out the next day. So overall was happy and would recommend this company.

Removal of old back boiler and gas fire. Installation of new combi boiler.
Excellent in all aspects of their service.

Boiler replacement carried out efficiently and effectively with minimum of disruption.

I have used the services provided by Scott Findlay Plumbing & Heating Ltd on a number of occasions and have always received the highest quality of service standards and professionalism. The team from management to engineers are courteous, polite and administer excellent practical and technical advice in delivery. SF will not try and sell you something you do not need and I wholly recommend their services to any potential customer.

We contracted Scott Findlay Heating engineers to remove a back boiler and install a new combi boiler in my mother's home.

Brian and Cameron arrived sharp each morning, and there was great communication from the office advising when to expect them each morning.

The removal of the back boiler was concerning my mother, as she envisioned having to replace the fire surround as well as the carpet due to the mess she was expecting when the boiler was taken out. Imagine her surprise when she arrived home to find the room spotless and fire around intact. The rest of the install went equally as well, with the men keeping us up to date with all the work carried out each evening. They even resolved small plumbing issues in the house they found while installing the boiler.

On the final day Brian took lots of time to explain to myself and my mother how the heating control panel worked, making sure we were comfortable with how it worked before leaving.

Having used Scott Findlay many times before, the friendliness and attention to detail all the engineers show did not surprise me, and it continues to be the reason I will not hesitate to recommend them to all family and friends.

We had a new boiler installed. Scott and the team were great from the outset educating us on the best options and solutions for our use case. I would be happy to recommend them and will certainly return in future.

Boiler replacement carried out on time with no fuss by a skilled heating engineer working for this friendly professional company

I recently had my boiler replaced and I honestly wouldn't use any other company. I had good advice over which option to choose, appointments were made and adhered to. When an unexpected problem occurred and a part was needed, every effort was made to procure it in a timely fashion. It's heartening and unusual to have a company that has old fashioned customer values and it is much appreciated.

New boiler. Scott Finlay staff were always punctual, pleasant and reliably great at their jobs. If only all tradesmen were this good!

Started with very knowledgeable quote and advice. Came on the agreed day and took the amount of time they said they needed. Very personable team who were friendly and courteous. Finished job is neat and professional. We are very happy with the result and feel we will be well supported for any ongoing advice needed.

Scott Findlay installed a new boiler for me after my old boiler was found to unfit for use. They were very helpful, courteous and a pleasure to use. Their engineers turned up on time when they were supposed to do so and did an excellent job of installing the new boiler with minimum disruption. I would certainly use them again and would have no hesitation in recommending them to anybody.

An engineer came out to fix the boiler at very short notice to keep it going until the new one was installed which was much appreciated as the weather was freezing. The new one was put in very efficiently. Everyone is very helpful and friendly and I would definitely recommend Scott Findlay Plumbing and Heating

From initial contact to the finished product (a new boiler), the company were exceptional.

dilemma - fix old boiler or fit new? fast response plus excellent communication as SFP supplied quotes for both jobs so that I could decide - and no regrets that I chose them to replace the old boiler. the work was carried out with the minimum of fuss and maximum satisfaction.

Installation of new boiler following a breakdown. Very quick response to breakdown, and work to install new boiler carried out within a couple of days. Very professional heating engineer did the work, and communication with him and office all effective. Would definitely use again.

Scott Findlay had been servicing my boiler for a few years before recently installing a new one when the existing boiler started leaking.

I had previously chosen them on recommendation, believing them to be a bit more expensive perhaps than some other options in Edinburgh, but I cannot fault the level of service I have received and would happily recommend them to anyone else.

The staff are both friendly and professional - everyone I have spoken to from the back office to the engineers have always been very helpful and conscientious. They reliably deliver, on-time and to a high standard.

They installed the boiler in our flat a few years ago and I have always used them for the annual boiler and fire service. Never had any problems with the boiler and the engineers are always very friendly and professional. They also recently carried out some general plumbing works. I was again very impressed with the high standard of work carried out and the engineer who kept me updated and explained everything throughout. I will continue using Scott Findlay Engineers in future and would highly recommend to others.

Absolutely delighted with the plumbing works I’ve had done by Scott Findlay Plumbing & Heating. It was such a relief to deal with an honest, reliable and very fairly priced firm who turned up when they said they would and carried out excellent work. I would not hesitate to recommend this company to anyone.

Excellent work. New boiler fitted quickly and efficiently. We definitely recommend this company and would use again.

Simon of Scott Findlay installed my new Greenstar oil boiler outside in the most difficult conditions.

He could not have been more helpful and I am now enjoying a lovely warm house for the first time for months.

From initial enquiry to completion of the job, Scott Findlay and his team were reliable friendly very helpful and adaptable. The finished job was to a very high standard and they were full of helpful advice in response to my endless questions. I would have no hesitation in recommending them again.

Really happy with our new boiler that was installed recently by the Scott Findlay team. All the engineers were very professional and knowledgeable when I asked random plumbing and heating questions. I liked the text message to advise when engineers were arriving, who arrived on time both days and who were a delight to talk to.

I would highly recommend this local Edinburgh company, not only are their prices competitive and fair, they employ quality engineers who know their stuff.

Thanks Scott Findlay Ltd.

Excellent local company. We had a new boiler fitted by this company and I could not have faulted them in any way. They were efficient, reliable and pleasant to deal with. Their price was competitive and the service we received was second to none. Would definately recommend them.

Had gas boiler replaced in the middle of the cold weather snap due to it being unserviceable - the survey was carried on on the Monday with a quote issued on the Wednesday - On the same day that the quote was issued we accepted and heard the brilliant news that they could replace the boiler the next day - which they did. the whole team of Admin Staff and Engineers were amazing - both Kev who did the survey and Brian who installed and commissioned the boiler were superb. Both were compliant with Covid 19 practices, both were clean tidy and courteous. Both had a great attitude and are a credit to the company that they work for.

New boiler installation. Kenny's work was of an extremely high quality. Very conscientious and left the flat as he found it. I am very pleased with the work and wouldn't hesitate to use Scott Findlay again.

Excellent work by Brian.

My go to for anything boiler related.
Always do a great job, make it very easy.

Wouldn't go anywhere else.

Thanks Guys

Scott Findlay Plumbing were very professional when installing my new boiler and left a tidy job.

I've used Scott Findlay a number of times now and they are always
honest, quick and totally professional.
Thank you so much.

Our central heating boiler was replaced efficiently and professionally. Communication was excellent

Recently had a new boiler fitted and central heating system cleaned and checked. Good service throughout and very happy with work carried out. Engineers was very pleasant and conscientious.

I have had a new boiler installed by Scott Findlay Plumbing and Heating Ltd
The engineers were excellent and the workmanship was superb
The engineer arrived on time and left the worksite in great condition
The price was competitive
They use good boilers not the cheaper less reliable ones
Thoroughly recommend this company!

Boiler replacement- very happy with the work done. Engineer turned up early both mornings and was very tidy. He explained all the work that was done and how to operate the system

New boiler fitted as promised. Excellent service, they notify you when engineer will be arriving. Radiators flushed and all working perfectly. Really great company that can be trusted to tell you the truth.

Stress free boiler replaced by Brian of Scott Findlay Plumbing and Heating. Brian worked well over the 2 days and explained everything and answered my questions. All rubbish was removed and everything left tidy

We recently had a new boiler installed which also necessitated upgrading the gas supply pipe. The upgrading of the pipe meant lifting carpets and floor boards. The guy doing this did an excellent job as when finished everything was put back perfectly and any mess made was tidied up very well. Thanks Brian. We have used this company for a number of years for various plumbing and servicing jobs and all of the employees have always been punctual, courteous, friendly, helpful and professional. Highly recommend them.

I had a new boiler fitted, and I thought that the work carried out was exemplary. I found Cameron, the engineer, very professional, and I am very happy with the result.

Boiler servicing and replacement. Scott Findlay turn up promptly, as arranged and inform you that the plumber is on his way - very useful and reliable. Tradesmen are all very tidy, respectful and helpful. Even our full boiler replacement went like clockwork and quickly. We have used them for several years and will continue to do so. Can't recommend highly enough.

Excellent service. Old boiler removed and new one installed in a very efficient and professional manner.
Engineers did a very neat job and cleaned up thoroughly after they'd finished. Would certainly recommend and use Findlays services again.

I was very happy with the service provided. Excellent communication, timekeeping was great and the price quoted was the price charged. I'd happily recommend Scott Findlay and will definitely use again for any plumbing/heating needs.

This was a 3 part job, initially doing an annual inspection which resulted in the boiler being condemned. This meant that I was reliant for heat on a stand alone gas fire which didn't work after the inspection. Engineer arrived quickly, fixed fire and left a fan heater in case of a problem. A new boiler was arranged for only a week's time and consisted of a 2 day job.

I found dealing with every department in this company an absolute please: the inspection, engineering, installation experts and the folk I emailed and spoke on the phone to were superb; helpful, friendly and efficient, and conscious that their client was a vulnerable elderly person, so went out of their their way to make her a priority.

This is one of the best companies I have dealt with.