Scott Findlay Plumbing & Heating Ltd
Scott Findlay Plumbing & Heating Ltd
5-7 Wolseley Place
Edinburgh
EH8 7AD
5-7 Wolseley Place

EH8 7AD
0131 669 9993
Trader Categories and Services
Heating Engineers, Plumbers, Central Heating Installation, Central Heating Repairs, Boiler Installation, Boiler Repairs, Boiler Servicing, Gas Appliance Installation & Maintenance, Gas Engineers, Gas Installers, Oil Boilers, Power FlushingTrade Associations
Business Information
From new boilers, boiler repairs and servicing to central heating and plumbing works, our clients tell us that our experienced team of plumbing & heating engineers are courteous and knowledgeable, efficient and friendly.
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Reviews and Feedback





4.9 out of 5 based on
157 reviews.
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Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I recently used Scott Findlay for fitting a new boiler, and what a great service they provide. A very quick (next day) visit from one of their team and I had the full quote the following day (and it was the best price I had from four quotes). Their professional communication and constant updates were excellent and the service provided (Gerrard) was absolutely first class. Couldn't recommend them highly enough!
Garreth Lodge





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
A new boiler was specified and installed inside a week. Everything went perfectly and I'm now enjoying a warm house and constant hot water with a much improved boiler. Great service throughout, brilliant technical people that explained the new kit very well. Wholeheartedly recommended.
Stuart McKenzie





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Scott Findlay recently installed a new boiler in my home, and I couldn’t be happier with their service. From start to finish, the team was professional, knowledgeable, and efficient. They arrived on time, completed the installation smoothly, and ensured everything was working perfectly before leaving. The workmanship was excellent, and they took the time to explain how to use the new system properly. I also appreciated their friendly attitude and the cleanliness of their work. I would highly recommend Scott Findlay to anyone looking for reliable and high-quality heating services.
Efthymis





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Had to have an old boiler replaced and my heating hadn’t been working for a while, I was really appreciative of the professionalism and kindness/willingness to help of everyone in the business. It was a big job and lots of people were in the house, all very courteous, respectful and did a great job - you would’ve never known theyd ever been here! Everything was perfect from start to finish and everything with the new boiler was checked thoroughly - so I have no issues with anything as a result. Will definitely be using this company for anything related going forward, your teams’ expertise and efficiency was greatly appreciated!
Sophie




Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
New Worcester combi boiler fitted . Excellent products and knowledge. Good communication throughout and experienced fitter.
Judy





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Very grateful to Scott and his team for the prompt, efficient service with regard to the replacement combi boiler installation.
A Wallace





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Everything went very smoothly. Communication was excellent and they provided a very efficient, reliable, proficient and professional service. They coordinated the roofing work which was excellent and the timeous collection of the old boiler too. It's only 4 days in but so far no issues and full confidence in this company. Thank you.
Andrew Hislop





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We thought it was an excellent boiler installation service - very professional and thorough. The engineers were knowledgeable, friendly and dedicated. Given the excellent quality of the boiler (Worcester), the price was very good. Other companies offered us low to medium quality boilers, at a higher installation price, without Scott Findlay's reputation or guarantees. I'm very happy to recommend Scott Findlay services and to my friends, family and colleagues.
Chris R





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Installation of a new Worcester combi boiler. Scott Findlay engineers have serviced our boiler for a number of years and were the obvious choice to install a new boiler. The work was done with their usual care and attention and good manners. I thoroughly recommend Scott Findlay Plumbing and Heating Ltd.
Andrew


Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Unfortunately the engineer refused to service our gas living flame gas fire even though the service arrangement had been made well in advance. Neither was he prepared to complete a radiator check after servicing our gas boiler. The engineer was too much in a hurry to complete the agreed work. I will not use this company again.
Mary Boyle





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Everyone was helpful, pleasant and professional
no mess left
no mess left





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I have been using Scott Findlay Plumbing and Heating Ltd for boiler installation and boiler care for coming up to 10 years and I couldn't recommend them more highly. They installed a boiler in my previous property, as well as providing yearly services. After my current boiler broke down they were able to get me booked in and a new boiler fitted in record time, just before the cold weather hit. I am so grateful! My house is noticeably warmer with the new boiler, and it's so much quieter than the last one!
The engineers are always on time, tidy and respectful workers, extremely knowledgeable and efficient. I trust them completely. Kevin does my services and is spot on and Mark fitted the new boiler in under a day, making sure to talk me through it all before he left. Claire is great at scheduling, always responsive to emails and friendly to deal with. I wish more companies were this good at customer care, it is so clear they care about what they do and it's great to have boiler care that is reliable and reasonably priced. Thanks to all at Scott Findlay and here's to the next 10 years :)
The engineers are always on time, tidy and respectful workers, extremely knowledgeable and efficient. I trust them completely. Kevin does my services and is spot on and Mark fitted the new boiler in under a day, making sure to talk me through it all before he left. Claire is great at scheduling, always responsive to emails and friendly to deal with. I wish more companies were this good at customer care, it is so clear they care about what they do and it's great to have boiler care that is reliable and reasonably priced. Thanks to all at Scott Findlay and here's to the next 10 years :)
River McDonald





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Boiler replacement





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Scott Findlay very promptly arranged to replace our boiler when it became unreliable. The job was done very quickly and efficiently by our friendly engineer Mark with minimum disruption and no mess.





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
We replaced an old back boiler with a new combi boiler installed in a cupboard in our top floor flat. The work was done in two days with new flue exiting the roof. Everything went like clockwork and the flat was left in a very tidy condition. I have no hesitation in recommending Scott Findlay. I was very impressed by their technical expertise and efficiency from beginning to end.
Graham





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Had new boiler installed and the work was completed without any problems. The installer worked so hard and made sure we were completely happy. I would recommend this company to anyone.
Gillian Ross





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Used this company many times before. Always on time and professional
Ronnie Martin





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Installation of new boiler.
Everyone we have dealt with at Scott Findlay has exceeded our expectations. Rare treat to have a company do what they say they are going to do. The entire SF team from the office staff through to the team doing the installation have been professional, friendly and made everything so easy for us. Would highly recommend.
Everyone we have dealt with at Scott Findlay has exceeded our expectations. Rare treat to have a company do what they say they are going to do. The entire SF team from the office staff through to the team doing the installation have been professional, friendly and made everything so easy for us. Would highly recommend.
Karen





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Poor hot water. It took a few visits and I was getting very stressed.The plumber (Albert) assured me there would be a solution. The water tank has gone and we have a new immersion cylinder with a vented system so we are completely plumbed into the mains. Excellent service throughout.
Maria Croall





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We had to replace our gas boiler and Scott Findlay provided excellent communication and efficient service from start to finish. Knowledgeable, friendly engineers who arrived when they said they would and went the extra mile. They also made every effort to protect floor and wall finishes and cleared up each evening.
Eleanor Anderson
He was running early for his next job and therefore definitely had no need to rush your visit whatsoever. Checking radiators doesn’t make up part of a standard boiler service, we follow the set manufacturer’s instructions for each model. Having said that we’re always absolutely happy to look these over if a customer wants, Alan would certainly have helped here if you’d asked which he was absolutely clear that you didn’t.
There really isn’t anything specific which needs checked as if the radiators are all working then there isn’t any component which needs serviced as such, so unless they aren’t all operating properly there’s no real need to have a gas engineer out to inspect them separately.
He mentioned that you asked for some advice about the Hive controller which he was happy to give, and also he took photos of the taps which you had issues with to relay to the office, as he isn’t a plumber so couldn’t assist with that himself.
I’m also sorry that we weren’t able to service your fire but as Dawn explained, some specific models require more specialist attention which is why we always request photos in advance to try and rule out any potential issues.
I hope this explains things from our perspective as customer service is our top priority and we take any concerns very seriously.