Scott Findlay Plumbing & Heating Ltd
Scott Findlay Plumbing & Heating Ltd
5-7 Wolseley Place
Edinburgh
EH8 7AD
5-7 Wolseley Place
Edinburgh
EH8 7AD
0131 669 9993
Trader Categories and Services
Heating Engineers, Plumbers, Central Heating Installation, Central Heating Repairs, Boiler Installation, Boiler Repairs, Boiler Servicing, Gas Appliance Installation & Maintenance, Gas Engineers, Gas Installers, Oil Boilers, Power FlushingTrade Associations
Business Information
From new boilers, boiler repairs and servicing to central heating and plumbing works, our clients tell us that our experienced team of plumbing & heating engineers are courteous and knowledgeable, efficient and friendly.
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Reviews and Feedback
4.9 out of 5 based on
150 reviews.
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19th December 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We thought it was an excellent boiler installation service - very professional and thorough. The engineers were knowledgeable, friendly and dedicated. Given the excellent quality of the boiler (Worcester), the price was very good. Other companies offered us low to medium quality boilers, at a higher installation price, without Scott Findlay's reputation or guarantees. I'm very happy to recommend Scott Findlay services and to my friends, family and colleagues.
Chris R
16th December 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Installation of a new Worcester combi boiler. Scott Findlay engineers have serviced our boiler for a number of years and were the obvious choice to install a new boiler. The work was done with their usual care and attention and good manners. I thoroughly recommend Scott Findlay Plumbing and Heating Ltd.
Andrew
5th December 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Unfortunately the engineer refused to service our gas living flame gas fire even though the service arrangement had been made well in advance. Neither was he prepared to complete a radiator check after servicing our gas boiler. The engineer was too much in a hurry to complete the agreed work. I will not use this company again.
Mary Boyle
20th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Everyone was helpful, pleasant and professional
no mess left
no mess left
19th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I have been using Scott Findlay Plumbing and Heating Ltd for boiler installation and boiler care for coming up to 10 years and I couldn't recommend them more highly. They installed a boiler in my previous property, as well as providing yearly services. After my current boiler broke down they were able to get me booked in and a new boiler fitted in record time, just before the cold weather hit. I am so grateful! My house is noticeably warmer with the new boiler, and it's so much quieter than the last one!
The engineers are always on time, tidy and respectful workers, extremely knowledgeable and efficient. I trust them completely. Kevin does my services and is spot on and Mark fitted the new boiler in under a day, making sure to talk me through it all before he left. Claire is great at scheduling, always responsive to emails and friendly to deal with. I wish more companies were this good at customer care, it is so clear they care about what they do and it's great to have boiler care that is reliable and reasonably priced. Thanks to all at Scott Findlay and here's to the next 10 years :)
The engineers are always on time, tidy and respectful workers, extremely knowledgeable and efficient. I trust them completely. Kevin does my services and is spot on and Mark fitted the new boiler in under a day, making sure to talk me through it all before he left. Claire is great at scheduling, always responsive to emails and friendly to deal with. I wish more companies were this good at customer care, it is so clear they care about what they do and it's great to have boiler care that is reliable and reasonably priced. Thanks to all at Scott Findlay and here's to the next 10 years :)
River McDonald
12th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Boiler replacement
11th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Scott Findlay very promptly arranged to replace our boiler when it became unreliable. The job was done very quickly and efficiently by our friendly engineer Mark with minimum disruption and no mess.
29th October 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
We replaced an old back boiler with a new combi boiler installed in a cupboard in our top floor flat. The work was done in two days with new flue exiting the roof. Everything went like clockwork and the flat was left in a very tidy condition. I have no hesitation in recommending Scott Findlay. I was very impressed by their technical expertise and efficiency from beginning to end.
Graham
29th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Had new boiler installed and the work was completed without any problems. The installer worked so hard and made sure we were completely happy. I would recommend this company to anyone.
Gillian Ross
28th October 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Used this company many times before. Always on time and professional
Ronnie Martin
11th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Installation of new boiler.
Everyone we have dealt with at Scott Findlay has exceeded our expectations. Rare treat to have a company do what they say they are going to do. The entire SF team from the office staff through to the team doing the installation have been professional, friendly and made everything so easy for us. Would highly recommend.
Everyone we have dealt with at Scott Findlay has exceeded our expectations. Rare treat to have a company do what they say they are going to do. The entire SF team from the office staff through to the team doing the installation have been professional, friendly and made everything so easy for us. Would highly recommend.
Karen
10th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Poor hot water. It took a few visits and I was getting very stressed.The plumber (Albert) assured me there would be a solution. The water tank has gone and we have a new immersion cylinder with a vented system so we are completely plumbed into the mains. Excellent service throughout.
Maria Croall
25th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We had to replace our gas boiler and Scott Findlay provided excellent communication and efficient service from start to finish. Knowledgeable, friendly engineers who arrived when they said they would and went the extra mile. They also made every effort to protect floor and wall finishes and cleared up each evening.
Eleanor Anderson
12th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent job - old boiler replaced and taken away. Job done to exact specifications, engineer was courteous and friendly. Would recommend Scott Findlay to others. 10/10
S Ward
31st July 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Scott Findlay Plumbing recently replaced my boiler and they were helpful, reliable, clean workers and clear about costs, which were reasonable for the work involved.
Brendan Paddy
24th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Worcester Greenstar 4000 30kw boiler installation. Engineer Andy arrived promptly and worked diligently over the two days. Boiler working well so far!
7th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
My boiler went kaput and I had no hot water, etc. Scott Findlay replaced it within days - they were super helpful, friendly, efficient, tidy. I would highly recommend Scott Findlay!
Fiona
30th April 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Boiler & water cylinder replaced. Exceptional level of service - immediate response to initial call for help, professional work undertaken with a smile & friendly chat, tidy afterwards & follow up check to ensure satisfaction.
Very satisfied indeed.
Very satisfied indeed.
Mark Watson
19th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
A boiler and flue replacement was needed after our old boiler packed in once again so it was time to bite the bullet and get a new one installed.
Scott Findlay Plumbing & Heating Ltd responded with a quick install date. Communication was excellent, the engineers worked hard, were on time respectful, tidy fully completing the job. Engineers went through the operating instructions and guarantee clearly. Very please with the company and will happily use them.
Scott Findlay Plumbing & Heating Ltd responded with a quick install date. Communication was excellent, the engineers worked hard, were on time respectful, tidy fully completing the job. Engineers went through the operating instructions and guarantee clearly. Very please with the company and will happily use them.
17th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I had a new boiler installed and was very impressed with the service.Excellent customer service.
He was running early for his next job and therefore definitely had no need to rush your visit whatsoever. Checking radiators doesn’t make up part of a standard boiler service, we follow the set manufacturer’s instructions for each model. Having said that we’re always absolutely happy to look these over if a customer wants, Alan would certainly have helped here if you’d asked which he was absolutely clear that you didn’t.
There really isn’t anything specific which needs checked as if the radiators are all working then there isn’t any component which needs serviced as such, so unless they aren’t all operating properly there’s no real need to have a gas engineer out to inspect them separately.
He mentioned that you asked for some advice about the Hive controller which he was happy to give, and also he took photos of the taps which you had issues with to relay to the office, as he isn’t a plumber so couldn’t assist with that himself.
I’m also sorry that we weren’t able to service your fire but as Dawn explained, some specific models require more specialist attention which is why we always request photos in advance to try and rule out any potential issues.
I hope this explains things from our perspective as customer service is our top priority and we take any concerns very seriously.