In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Russell and Telfer Limited

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 64 reviews and feedback.
Trusted Trader member since 2019.

Russell and Telfer Limited
9 Comely Bank Row
Edinburgh
EH4 1EA
07779 404 574

Trade Associations

Trade Association Membership

Images and Photographs

Select any image to see a larger version.
Image 1 for Russell and Telfer Limited Image 2 for Russell and Telfer Limited Image 3 for Russell and Telfer Limited Image 4 for Russell and Telfer Limited Image 5 for Russell and Telfer Limited Image 6 for Russell and Telfer Limited Image 7 for Russell and Telfer Limited Image 8 for Russell and Telfer Limited Image 9 for Russell and Telfer Limited Image 10 for Russell and Telfer Limited

Business Information

Edinburgh Property Works is a small family run business and is the trading name of Russell & Telfer Ltd. My Father started R&T back in 1963.

Working on lots of different small projects for my wonderful private clients I enjoy attending to a variety of maintenance repairs. From Bathroom works, Furniture assembly and repair, Detailed Silicone replacement, Joinery works, Timber bed frame repairs and central spine strengthening, Luxury Vinyl Tile flooring, Bath panels, Shower screen replacement and repair assessment, Timber window repairs and Ironmongery replacement, Kitchen cabinet repairs, Draught proofing & Pipe boxing access panels to name but a few.

Okay, so Silicone replacement really needs more of a mention here. I get enquiries about Silicone repairs from leaking showers every week and we have all seen it before - silicone smeared around a bath or shower tray that looks like it was applied with an old paintbrush! Or your shower tray and screen is leaking due to defective silicone or incorrect installation and it's also black and mouldy - Yuk! I can help here and can do so much better - with good technique and careful, repeat careful, preparation. It's so not a "quick job" and the only way to achieve a good finish is to spend a lot of time removing the old silicone and silicone residue and preparing the joints, which is key for application of new, high quality bacteria resistant silicone sealant. In almost all situations it requires temporary removal of the existing shower screen to carryout the repair properly as recommended by all shower screen manufacturers installation instructions - no paintbrush needed - that's a promise! I get many enquiries about clients shower screens leaking, either due to the silicone joints or grout line joints failing, incorrect installation and position of the shower screen. The majority of shower screen leaks come from the vertical wall profiles of the showers screens and can be repaired although depending on the age of the shower screen, its sometime more cost effective to replace the screen - always happy to look at and provide feedback on your shower screen!

Most hotels have their own maintenance staff and it's always a pleasure to work alongside these guys and give support and a helping hand when their maintenance workload is maxed out. General maintenance repairs can sometimes back up and that’s where I come in. It might be a one off repair to a door lock, self closer, replacement ironmongery or it's a broken shower tray that needs replaced (carefully without demolishing the place!). Working closely with a long established Edinburgh plumbing and heating family firm, replacing shower screens and bathroom vanity units and a registered installer of "Multipanel" for shower and bathrooms, a decorative wet wall panel system manufactured by Edinburgh based Grant Westfield.

Edinburgh Property Works also carry out maintenance to city centre offices, in addition to very varied maintenance works for certain Edinburgh Museums and College property.

Working in high end rental property – where the finish needs to be “top notch”. Landlords who are looking for quality, have come to the right place and can rest assured that great care will be taken to enhance their investment. From design ideas through to completion of works, taking time to make sure it’s just right.

So, that's pretty much it! Wanting to help you achieve the perfect property solution. Easy to talk to and keen to do a really good job, professional, reliable and courteous, and truly enjoy my work.

As they say – “good things come to those who wait”! But please don’t wait too long, I'm looking forward to hearing from you soon!

Please send me an initial enquiry via email with a full description of the works you are looking to have done, with your timeframe and full property address in Edinburgh. Please include in your email - photos of the works in question, this will help me determine if I can be of assistance to you.

Thanks
Kenneth Telfer
Edinburgh Property Works

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 64 reviews.
Order by:
review stars review stars review stars review stars review stars   10th January 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had a wet wall near the bathroom and it turned out that not only did the tiles need regrouting but also the shower wall was installed upside down and it was just overall an absolute mess. Kenneth takes pride in his work and with good reason. Not only did he get us a tiler, he also made sure that the shower is now watertight for the future and gave us several different options, patiently explaining the benefits and disadvantages of each. All the while he was professional, honest, punctual and kind. Our shower now looks new.

review stars review stars review stars review stars review stars   9th January 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very quick and efficient adjustment to shower sliding door. First time used but would definitely do so again.
review stars review stars review stars review stars review stars   16th December 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Shower in en-suite had all sealant removed and replaced
Kenneth explained what the problems were and how he was going to resolve them.
Kenneth was punctual, tidy and pleasant.
Shower looking so much better and good advice given on how to maintain an effective seal.
Would have no hesitation in recommending him.
review stars review stars review stars review stars review stars   30th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kenneth provided a superbly professional service in replacing our shower screen and associated silicon. Indeed, he went even further and carried out additional, unexpected enhancements to ensure that, on completion of the job, the overall shower room was left in a pristine, “as new” condition.

From the outset, it was abundantly clear that Kenneth was a passionate and expert technician who fully understood his subject. He explained his recommendations in detail to ensure that we were comfortable with our particular requirements. We were further appraised of developments as the job progressed.

His project management was first class and his customer communication demonstrated complete control at all times. Total tidiness and cleanliness was evident throughout with replaced parts being continuously packaged and removed from site.

As customers, we are delighted with the work that was carried out by this trader and very highly recommend the company.

All in all, this was a superb piece of work!
review stars review stars review stars review stars review stars   21st November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I suspected that water was getting in behind a section of my shower where silicone sealant was loose. Also silicone sealant was coming away in a couple of bits in my shower. Also I had noticed that some grout was loose so concerned again water was leaking in behind.
The seal along the bottom of the shower door also needed to be replaced as it was difficult to clean.
I found Russell & Telfer from doing an online search for silicone repairs.
Once I looked at all of the glowing reviews with almost identical issues I had no hesitation in contacting Kenneth.
I emailed in a Sunday and had an email back with a request for further information and pictures. Kenneth then contacted me the next day and came around that afternoon to assess the job.
Like everyone else has already said, he is knowledgeable and explained what my issues were, showed me the damage and suggested what would need to be done.
He made it clear that it wouldn’t be a cheap job and he would also need to contact a Tiler to redo the grout as he didn’t do that. The tiler was someone he works with which was great to have them work hand in hand.
He said he would email me a quote which was exactly what we discussed and also said he would give me a timeline of the work.
Everything went to schedule and Kenneth came on the day and time as arranged.
He was meticulous in respecting our property, used plastic sheeting to protect our carpets from the front door to the shower room.
The whole job took 3 days from start to finish and Kenneth cleaned the shower room and the glass doors looked like brand new ones when he had finished.
Kenneth is the ultimate old school professional tradesman that one wishes more were like!
Polite, respectful and a joy to have found.
I won’t hesitate to recommend to any of my friends who need work done.
.
review stars review stars review stars review stars review stars   4th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Once again we were very impressed with Kenneth's punctuality, reliability and faultless communication. Kenneth repaired our three showers which had various problems including leaking under a tiled floor, leaking from the back of a glass screen and the replacement needed of silicone and seals. His attention to detail is impressive and he always works to a high standard. I would be very happy to use him again and wouldn't hesitate to recommend him.

review stars review stars review stars review stars review stars   1st November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kenneth is a top class tradesman; punctual, honest, highly skilled and wonderful attention to detail. Kenneth went above and beyond for us and we are so grateful. My bathroom looks absolutely brilliant and we are thrilled with the finish achieved and have absolute confidence in the quality of the workmanship.
review stars review stars review stars review stars review stars   1st November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kenneth has just completed 2 very professional jobs. The installation of a shower door in our downstairs bathroom and finding a solution to a previously badly fitted , leaking shower door in our upstairs bathroom. The latter was a particularly complex job and required a great deal of discussion and planning before a solution was reached. His attention to detail is impressive and the finished work done to a high standard. Keneth is highly knowledgeable and skilful and an excellent communicator. We would highly recommend Kenneth and would happily use his firm again.

review stars review stars review stars review stars review stars   9th April 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We reached out to Russell & Telfer Ltd when we ran into problems with our shower screen and the shower unit itself. Kenneth Telfer came round to assess the problem we faced. He found it was leaking in multiple places around the base of the screen. The joints at the base of the screen were seeping and corroded. All the silicone around it was in a very bad shape. Kenneth showed us where the damage you could see was (later he would send us images of how bad it was when the shower screen was removed). We agreed with Kenneth’s recommendation to replace the shower screen and all silicone joints, looking to the future rather than any attempt at some form of temporary fix. Kenneth works closely with another company (plumbing and heating engineers) and he engaged them to fix the dripping shower unit for us. We were really impressed with Kenneth’s professionalism, his attention to detail and how he communicated everything to us. His timekeeping was impeccable. The link between Kenneth and the other company was great from our perspective – as it took away with the hassle of sourcing a plumber and it would have delayed the replacement of the shower screen. The work was signed, ‘sealed’, delivered and it feels like we have a brand new shower. Kenneth did a brilliant job. Thank you.
review stars review stars review stars review stars review stars   15th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kenneth did two jobs for me: the first was stripping and then replacing anti-slip strips on a shower base which was done meticulously and I was very happy with the result. The second job was opening and replacing a broken latch to a room which again was done in a very thorough and professional manner with no mess. Kenneth is very friendly with good communication before and during the jobs. I wouldn't hesitate to use him again or recommend him.

review stars review stars review stars review stars review stars   8th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had a leaking shower screen due to poor installation. Work was completed to remove the screen, replace all the sealant ( including sealing a cracked tile) and refit the screen. Work was done to a high standard and everything was left cleaner than it started. I was kept informed and received speedy correspondence regarding work needed and when there was availability. Very happy with this trader and would gladly recommend.

review stars review stars review stars review stars review stars   16th February 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Downstairs neighbour was getting water ingress. Our shower sealant looked fine, but when Kenneth tested it - eek! Nothing was adhering! Bigger job than I had envisioned, but Kenneth explained everything, kept me informed throughout and even took photographs to show what it was like when he removed the screen. Everything was done meticulously, and left pristine. Kenneth is a skilled worker and a true gentleman - how often do we see that these days? Very many thanks.
review stars review stars review stars review stars review stars   14th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I am happy to add to the good reviews recommending Kenneth.

The old silicone in my shower cabinet needed to be replaced plus Kenneth found hidden leaks because the original installation had been botched 8 years ago. I had been blissfully unaware of such problems and it was an education to hear him patiently explain how he would fix them. So I reckon Kenneth has saved me a small fortune in future repair bills for water damage!

Kenneth reinstalled and re siliconed my shower cubicle frame with top grade silicone. He even went to the trouble of installing quadrants for additional protection around the shower tray base. Now it all looks reassuring and better than new.

Highly competent and really knows his stuff. He is refreshingly enthusiastic about doing a really good job for you. Friendly manner, tidy, communicates well. You are in safe hands here. Top rank.

Review Image 1 for Russell and Telfer Limited Review Image 2 for Russell and Telfer Limited 
review stars review stars review stars review stars review stars   6th February 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent workmanship, prompt, reliable, courteous and tidied up upon completion of work!

review stars review stars review stars review stars review stars   20th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kenneth did several jobs including resealing our bath, sink and kitchen sink, and repairing a kitchen cupboard door. The work done and attention to detail was excellent, and everything was left clean and tidy (cleaner than it has ever been!). We would not hesitate to use his services again.

review stars review stars review stars review stars review stars   20th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Attention to detail, excellence communication, quality and reliable work, bespoke experience...
You won't regret working with Kenneth.

review stars review stars review stars review stars review stars   28th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Amazing, above and beyond professional service. I needed an old shower screen taken out and installation of a new one. Kenneth was fantastic with advising, ordering and installation and really went out of his way to make sure everything was done to the highest standard. He also did additional sealant work along the wall by the shower screen and did a professional clean of my shower grouting, which was really so much appreciated. Great guy - really knows his stuff, very pleasant and great attention to detail. I wouldn't hesitate in recommending him.

review stars review stars review stars review stars review stars   7th June 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kenneth provided a detailed and valuable opinion when our shower en suite leaked into the flat below ours. As we are now living abroad, his clarity and honesty was critical. He approached the job as if it was his own property and not a long term rental: with integrity and our parameters clearly in his mind. Before, during and after the job, there was excellent communication, plenty of updates and a very obliging attitude to the extra admin work required for the insurance claim.
The end result is very pleasing and we are delighted with all the finishes and attention to detail, not just in the workmanship but in the cleanliness of the apartment upon completion. Our trust was well placed and we would highly recommend Russell & Telfer for installation.
review stars review stars review stars review stars review stars   6th April 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service. Polite and highly skilled and totally reliable. Thank you - I highly recommend Kenneth
review stars review stars review stars review stars review stars   29th November 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kenneth came out at very short notice and performed some remedial and emergency works to assist a vulnerable person on behalf of Care and Repair Edinburgh.

Very impressed, a brilliant job and this member is a credit to the Edinburgh Trusted Trader Scheme.
1 2 3 4 »