In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

RST Plumbing and Heating

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 5.0 out of 5 based on 35 reviews and feedback.
Trusted Trader member since 2020.

RST Plumbing and Heating
35 Hawkhill
Edinburgh
EH7 6LB
07921 926 344

Trade Associations

Business Information

RST plumbing and heating are an Edinburgh based family run business, with over 20 years experience.
We do extensive work for the letting and property maintenance business. Also covering work in the private sector, and elderly community. We pride ourselves on a professional and reliable friendly service.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 35 reviews.
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review stars review stars review stars review stars review stars   23rd May 2024
Value of Products/Services or Work Performed: £1 - £1000
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I found my boiler leaking on a Friday evening after work with substantial damage to the flat. I immediately called Lee who arrived within 30 minutes. Lee stopped the leak and returned first thing the following day (Saturday) to complete remedial works to the boiler and make the flat liveable again. Lee was very understanding and reassuring throughout the process and offered his continued support as I deal with the insurers. I am very grateful to Lee and I would recommend his services to anyone in need of a reliable and genuine plumber. Thank you, Lee!
review stars review stars review stars review stars review stars   23rd February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Good quality work and very efficient. Would recommend highly!
review stars review stars review stars review stars review stars   18th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Lee and Shaun are fantastic to work with. They installed a boiler for me and were great - punctual, reliable, great value for money. Would highly recommend as we're really pleased with the job. Thanks RST Plumbing!
review stars review stars review stars review stars review stars   15th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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We've been using RST Plumbing and Heating for several months now for repairs and gas safety certificates. Great service from Lee and the team. Responsive and excellent quality of work.
review stars review stars review stars review stars review stars   23rd June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Needed gas capped for gas fireplace. Lee responded very quickly and was able to slot me in for the next day as wanted done ASAP.
Would highly recommend and will be using again for future jobs when needed.
review stars review stars review stars review stars review stars   10th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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From start to finish Lee did an amazing job in fitting my new boiler.
I would happily recommend Lee, very happy with his service.

review stars review stars review stars review stars review stars   9th May 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Hi
I was given Lees company through a third party and to be honest I was a bit unsure at first
Having fully discussed my requirements for a combi boiler and full central heating system it was obvious that Lee knew his “ trade” He in particular recommended that the boiler I was after was a very highly rated product but he tactfully suggested I was asking for a product that was “ too big” for my requirements but he very quickly understood my needs for a large hot water supply and agreed that the boiler in question would meet my needs completely
We discussed all aspects of the job and he agreed to contact me with a full quotation which arrived as promised
His price certainly was not the cheapest but I was happy to proceed as I was satisfied that he fully understood my needs
He completed the job in the time frame specified fitting all the radiators ( supplied by me ) in a very professional manner with the able assistance of his qualified son Sean
Gave me a good handover so I fully understood how to work the whole system
Paid him in full for the agreed amount and I was very happy that whilst he was not the cheapest he provided a first class job very worth the money
I had cause to ask him to quote for a “ drain “ problem which whilst being very busy he agreed to to in a couple of days and again a first class job
I would have no hesitation in recommending Lee and his company as a firm who will give a first class service that is certainly good value for quality work

Review Image 1 for RST Plumbing and Heating by Alan Stewart Review Image 2 for RST Plumbing and Heating by Alan Stewart Review Image 3 for RST Plumbing and Heating by Alan Stewart 
review stars review stars review stars review stars review stars   9th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service always. Thank you!
review stars review stars review stars review stars review stars   12th April 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Super impressed. Quoted for a boiler install and worked around my odd schedule to make it happen. Identified dependencies to the install that would potentially cause problems later, and resolved these to ensure everything was up and running. Arrived on time, was clean and tidy, and done within the specified time - would 100% use in the future. Will be using for the yearly service. Now enjoying hot water courtesy of a combination boiler!
review stars review stars review stars review stars review stars   30th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Lee was absolutely brilliant. Came a short notice kept me up to date at all times. Overall very efficient service and would not hesitate to use again or recommend. Thanks Lee
review stars review stars review stars review stars review stars   24th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Edinburgh is a tough town to find a good plumber in. Lee was responsive, punctual and meticulous. Great communication and absolutely flawless work. Highly recommend him for general plumbing and heating.
review stars review stars review stars review stars review stars   25th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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My kitchen sink was emitting a foul odour and needed to be fixed. I called the number for RST plumbing and instantly found the manner in which I was spoken to and treated as polite, honest and hardworking. Lee sent his son to my property to take photos on his phone to send back as Lee himself could not attend on the first day. Then Lee said he would arrive at 8am on Thursday 25 August to carry out the work.

It turned out I needed to have a durgo valve installed, an anti, a new basket waste drainer fitted and an anti-syphon trap installed, the aim being to eliminate any future odours. He also flushed the pipes through with sulphuric acid to give them a thorough clean.

I was really happy with the service, the respect I was given as a customer and the work carried out. Lee and his son Shaun were polite, friendly and honest and gained my trust instantly. I thought that for the size of job it was and given that parts needed to be bought and a morning's worth of work needed to be done, they charged a perfectly reasonable price and I was more than happy to pay that for a renewal of old kitchen equipment.

A big thank you to Lee and Shaun whose services I will recommend to anybody.

review stars review stars review stars review stars review stars   20th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Prompt response to a leak issue. All sorted very quickly.
review stars review stars review stars review stars review stars   11th April 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We have used Jake for lots of plumbing issues in our new home. The latest being a replacement boiler. I cannot rate his efficiency enough. Really happy with all works carried out and at an extremely reasonable price.
review stars review stars review stars review stars review stars   21st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had a few different types of plumbing & heating jobs carried out by Lee last week and I was extremely pleased with his work. I would highly recommend Lee without question and will most definitely be using him again in the future.
When we look to choose a trades person, there are always questions we ask ourselves - Will they be reasonably priced? Will they arrive when they state they will? Will they tidy up after the job is completed? Will they be knowledgeable about the job at hand? Will they be professional and polite and listen to your views and ideas? Will they do a good job?
And for all of the above I can say YES this is accurate if you choose Lee for your job.
review stars review stars review stars review stars review stars   15th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent tradesman who was very reliable during my kitchen renovation. Very professional and tidy work. Would highly recommend!
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely fantastic service from Lee. Very thorough in diagnosing the issue (leak) and sorted very quickly. Great communication. Couldn't recommend more.

review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Have known and worked with this company for years. Knowledgeable and trustworthy. Would definitely recommend.
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Jake's services have been invalauble. Quick and very professional, he's helped out with boilers, bathrooms and heating problems. An essential part of my business.
review stars review stars review stars review stars review stars   13th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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RST Plumbing and heating supplied and fitted 5 new radiators in my house.
The work was carried out professionally and with very little disruption.
They also removed all my old heaters and all the debris, leaving virtually no mess at all. The job was completed very quickly and I am really happy with the work.
I would definitely recommend this company for any plumbing or gas work.
review stars review stars review stars review stars review stars   19th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Lee was fantastic. Came when said he was coming. Fabulous work. Would certainly recommend even though we support opposing teams.
review stars review stars review stars review stars   16th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Reliable work
review stars review stars review stars review stars review stars   16th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Jake has fitted new boilers in a number of properties that I manage. He is always on time, excellent communication and great work. I would not hesitate to recommend RST Plumbing and Heating

review stars review stars review stars review stars review stars   20th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our electric hot water heater was only putting out a couple of seconds of hot water before going cold. Lee was super responsive and walked us through the problem, replacing both heating elements as there was evidence of leaking. When then didn't resolve the problem he came back and worked out what we needed to do next. We supplied the part he thought was the issue and came out on a Sunday (!) to fix it for us.

He was clear and approachable the entire way through and we'll definitely be using him again and recommending him to others.
review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lee's response was fast and quote reasonable. Work to remove a waste disposal unit carried out effectively, efficiently, tidily and at the agreed time.

Social distancing was maintained throughout.

I will definitely use Lee again.

review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Various works

review stars review stars review stars review stars review stars   24th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lee has consistently provided an excellent service throughout the last 5 years that I’ve used him. Lee recently done 2 gas safety tests for my rental properties.
In the past Lee has installed 2 boilers for me and attended and serviced many emergencies from leaks to boiler maintenances. Lee has also fitted bathroom suites and kitchen sinks and appliances for my joinery firm.
I would highly recommend his services and quality of work.
Mark Robertson
review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I have used and worked with Lee Taylor from RST Plumbing and Heating for many years. I have found him consistent throughout he is; thorough, reliable and very easy to deal with and knows his stuff. He just gets jobs done efficiently and effectively and always keeps you posted as to how he gets on. He is very reasonably priced for all plumbing and heating repairs.

Review Image 1 for RST Plumbing and Heating by Kat Usher - Smart Property 
review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Lee has been to a number of jobs from fixing leaks to replacing boilers. He attends to jobs quickly and very efficiently and have had no issues with him, all tenants have complimented on how polite he is and how good his work is. Highly recommend!

review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lee came out very quickly and fixed a leaking pipe. Lee is very efficient, friendly and trustworthy. I wouldn’t hesitate to use him again and will recommend him to friends /family.

review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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RST plumbing and heating and I have been sub contracted out to Stannah stair lifts for over 15yrs.As the job entails working with complicated movements of radiators and reassuring elderly and vulnerable people while on site I can say we are totally satisfied with all aspects of their service and will continue to use them in the future.
review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Lee turned up exactly when he said and him and his employees done a great job. Very reliable And trustworthy. We were delighted with the quality of the work and the price. Great value.
review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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RST Plumbing and Heating have carried out many boiler installations for us and have always done a great job - in a friendly manner, in the timeframe estimated and at very competitive rates.
review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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The guys carried out a whole range of works from installing a downstairs bathroom to a new boiler.
Great price and workmanship and a pleasure to work with.
Would highly recommend!!
review stars review stars review stars review stars review stars   10th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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This company fitted a new boiler and radiators to replace my old heating system.
This was carried out to a very high standard at an extremely competitive price.
The men were very friendly and cleaned up thoroughly after work was finished.
Highly recommended.