In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lumen Electrical Services Ltd

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 4.9 out of 5 based on 358 reviews and feedback.
Trusted Trader member since 2016.

Lumen Electrical Services Ltd
Argyle House, 3 Lady Lawson Street
Edinburgh
EH3 9DR
0131 460 9699

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Business Information

Lumen is your reliable partner for domestic and commercial electrical needs, committed to professionalism and high standards. Customer satisfaction is our core focus, driving our passion for excellence and innovation. With clear communication, accountability, and trust, we ensure seamless and transparent electrical solutions.

Choose Lumen for dependable, top-quality services, backed by a 12-month guarantee. As your local electrical ally in Edinburgh, we're here to promptly address your needs.

Illuminate your path with Lumen—contact us today for trustworthy and professionally executed electrical solutions.

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Reviews and Feedback

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4.9 out of 5 based on 358 reviews.
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review stars review stars review stars review stars review stars   27th August 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent re-wire provided by Lumen electrical. Andrew went out of his way to complete a rather difficult job in an old stone building. I've used electricians before who done jobs as 'homers' and have been disappointed by their workmanship. I'd highly recommend this company if you require a job done properly and safely to a high standard, at a very reasonable rate.
review stars review stars review stars review stars review stars   18th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew arranged to come promptly following a cancellation. He replaced an old fuse box & test the wiring. Left the site clean & tidy. Very pleased with the service & professionalism. Wouldn't hesitate to contact again.
review stars review stars review stars review stars review stars   13th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew, did a number of different jobs of varying cost but the quality of his work was high on all. He turned up on time and was tidy and organised through all the jobs. I have recommended him to friends and family. I will also continue to use him for any other electrical jobs required.
review stars review stars review stars review stars review stars   9th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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We needed our doorbell repaired. Andrew responded quickly to an email and came and sorted the problem the following day. Excellent service and much appreciated.
review stars review stars   3rd August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Friends and I have used Andrew before for small jobs around the house and found him to be reliable and honest. However, I was disappointed by his recent and significant price rise (bu hourly rate) and then by his quote of near £200 pounds for a very little job (he reckoned it could take over three hours). I subsequently got another trusted trader to undertake this for £35 - like for like - what was, in the end, a ten minute job. Sadly, it looks like this company is dragging time out to justify an hourly rate rather than doing the fair thing of pro-rating.
Moderator Response
The trader has requested that the following comments be left by way as his reply to the review:-

Thanks for your message, I am sorry to hear that you felt this way. This sounds like a simple miscommunication as to the work I was actually quoting for.
I am always transparent with my rates and pride myself on providing quality, honest work for my clients.
Please give me a ring to discuss, it would be great to iron this out. Kindest Regards, Andrew.
review stars review stars review stars review stars review stars   10th July 2017
Value of Products/Services or Work Performed: £1 - £1000
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I had Andrew round to do a handful of small electrical jobs and to complete an electrical installation condition report. Andrew was polite and professional when conducting the work and spot on with his timekeeping. He was good enough to answer all my questions regarding the work undertaken. The job was finished to a high standard and I have already recommended him to a friend for electrical works to their flat.

review stars review stars review stars review stars review stars   28th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew, Lumen Electrical, provided a professional and prompt service which was excellent value for money. I have no hesitation in recommending Andrew.
review stars review stars review stars review stars review stars   16th June 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew provided and excellent service, very professional and friendly. Always on time and gets back in touch quickly. We had number of jobs done in our flat and Andrew was always very clean and tidy and everything was done to a high standard.
review stars review stars review stars review stars review stars   6th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Lumen electrical undertook service of stairwell lighting. Reasonably priced, quick and efficient. Excellent communication throughout.
review stars review stars review stars review stars review stars   5th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with the quality service Andrew provided from the initial quote stage through to the actual completion of the work. He was efficient, prompt and courteous throughout and his work was carried out a very high standard. Wouldn't hesitate to use Andrew's services again or recommend him to friends and family.
review stars review stars review stars review stars review stars   29th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew (Lumen Electrical) phoned beforehand to say when he would be arriving and was exactly on time (amazing when you consider the traffic in Edinburgh some days)
He spent time getting the job right and I was delighted with the final work completed. I wouldn't hesitate in recommending him.
review stars review stars review stars review stars review stars   25th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew is an excellent tradesman, both courteous and in carrying out first class work of a varied nature. We were very impressed also with the advice given, and would not hesitate to use his services in the future and recommend him to others.
review stars review stars review stars review stars review stars   25th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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I phoned Andrew and left a voice message, then also wrote an email with more details about the job. He returned my call and answered my mail within a couple of hours, and I was pleased that he could do the job the next day.

He was reliable, helpful and friendly too!
review stars review stars review stars review stars review stars   18th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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While initially asking for a quote for works, Andrew was able to complete the jobs, including purchasing some additional equipment, within a reasonable timescale. Just got on with it and explained what he was doing and why and then organised how things worked.

review stars review stars review stars review stars review stars   13th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew from Lumen did an initial inspection of the electrics at our new flat then returned to upgrade everything to the latest standard. Andrew was very thorough and all the work was completed to a high standard, on time and on budget. I would highly recommend Lumen for any electrical work and will certainly use them again.
review stars review stars review stars review stars review stars   13th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew is always reliable, helpful, neat and tidy in his work and great at communicating and explaining what needs to be done for those that don't have great electrical knowledge! Would definitely recommend his service.
review stars review stars review stars review stars review stars   10th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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He came exactly when he said he would come, did an excellent job. What else do you need?

review stars review stars review stars review stars review stars   8th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew provides an excellent service, always professional, he listens , has good recommendations , always discusses options around your budget,
Turns up every time , provides an emergency service if required., is sooo tidy , is very personable and a true professional in every respect.
Absolutely trust worthy highly recommended .
review stars review stars review stars review stars review stars   3rd May 2017
Value of Products/Services or Work Performed: £1 - £1000
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I have used Lumen Services on a couple of occasions. (LED lighting, replacement of bathroom fan and switches).
Andrew replied promptly, was friendly, helpful and efficient. I have no hesitation in recommending him for any electrical work.
review stars review stars review stars review stars review stars   2nd May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was able to come and fit some lights for me at quite short notice. It should be noted that whilst people were enjoying their bank holiday, Andrew was working. He was punctual, polite and very professional. Have recommended him to others and be in touch with him in the future.

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