In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lockstar Lock and Key Company Ltd

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 5.0 out of 5 based on 106 reviews and feedback.
Trusted Trader member since 2016.

Lockstar Lock and Key Company Ltd
101 Dundas Street
Edinburgh
EH3 6SD
0131 258 0909
07900 225 039
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Business Information

Welcome to Lockstar Lock and Key Company Ltd where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.

With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.

From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.

Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.

Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.

Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying

Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.

Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.

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Reviews and Feedback

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5.0 out of 5 based on 106 reviews.
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review stars review stars review stars review stars review stars   28th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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We needed a front door handle and lock replaced after moving into a new home. Lovely neat job done by Mark, who also took a bit of extra time to sort out a section of the door that was stocking. Fast, friendly service, would definitely use again.

review stars review stars review stars review stars review stars   3rd August 2021
Value of Products/Services or Work Performed: £1 - £1000
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I was having difficulty opening my front door, the key was sticking in the Yale lock and I was worried that I might be locked out at some point. I emailed Lockstar at lunchtime on a Wednesday, recieved a reply the same afternoon and by that evening I had an appointment for the next day. Mark arrived and after looking at the lock he told me that I did not need a whole Yale lock just the bit that the key goes in, which was cheaper, he could have told me I needed a whole system. Within less than an hour the job was done, Mark tidied up and swept the carpet, a very professional job. I am very pleased with Lockstar and would definitely use them again in the future.
review stars review stars review stars review stars review stars   4th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Mark Stewart responded to my call very quickly and adjusted the speed of the closing mechanism on our common stair door expertly so that it now closes quietly. Thank you to Mark for this excellent service.
review stars review stars review stars review stars review stars   3rd June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent! Mark was very friendly, reliable and completed the work in a very professional manner. Great service overall.
review stars review stars review stars review stars review stars   11th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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We highly recommend Mark at Lockstar. Our sitting room door handle broke, leaving us in danger of getting locked in to the front room of our flat. Mark came round and fixed the problem immediately; he then returned later to improve the catch on that door. Very helpful, reliable and pleasant.
review stars review stars review stars review stars review stars   1st March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work , highly recommended .
review stars review stars review stars review stars review stars   20th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and very prompt response by Mark to our request for assistance with problems with our door closer and timer clock for the Services button. Fixed the problems in no time. Would definitely recommend.

review stars review stars review stars review stars review stars   16th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement lock and security chain. Excellent work and happy to do business. Would highly recommend.
review stars review stars review stars review stars review stars   10th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Helpful and pleasant. :)
review stars review stars review stars review stars review stars   2nd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our flat got badly flooded and Mark was on hand to assist and change and sort locks as well as get access. Cant praise highly enough - went above and beyond at short notice.
review stars review stars review stars review stars review stars   18th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Instant response.
Very friendly and helpful.
My elderly parents had lost their back door key and he was there within a few hours.
Reasonably price.
Would definitely call Mark again in the future!
review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with the repair to my lock and customer service received. Although I initially requested a quote it turned out to be a relatively simple repair that Lockstar were able to complete straight away. Excellent value for money and good communication from start to finish.

review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service - quick response and very honest and reliable advice given. Highly Recommend.
review stars review stars review stars review stars review stars   15th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Securing Yale lock
Excellent service from Mark - reliable, problem solved quickly (with some additional helpful advice too), and very fair pricing. Would recommend and would use again. Thank you!
review stars review stars review stars review stars review stars   30th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Just had another faultless piece of locksmith work carried out by Mark.
Survey of the job revealed no need for a new mortice lock but identified that internal workings and mechanism needed replaced instead. This type of assessment installs 100% customer trust in the integrity of the work required and carried out.
Would not consider going anywhere else for any locksmith related work.
Great job done.
review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant!
I contacted them via email and the repair was completed within 24hrs. Would definitely recommend! :)

review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have had our main door lock and overhead closer replaced. Mark was really helpful in every way. He returned to tweak the speed of the closer the moment I asked. Work was done well, all mess cleared up. Very reliable and and prompt service. I highly recommend this company.
review stars review stars review stars review stars review stars   9th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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The courtesy, professionalism, quality of workmanship, attention to detail and absolute focus on completing the task to the customers satisfaction were all the features displayed by Mark while carrying out recent peices of work.
Great example of customer care and working together.
I can't recommend Lockstar highly enough.
review stars review stars review stars review stars review stars   29th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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We need a new lock barrel fitted to the communal stair door as many occupants were finding it difficult to get their keys to turn. Mark fitted this, supplied keys (even put them through each flat's letterbox in an envelope with details of the company), and put up a poster on the front door explaining what had been done. He was polite and efficient throughout. Would highly recommend.
review stars review stars review stars review stars review stars   27th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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New lock fitted to main-door, communal close with multiple keys cut for each flat. Brilliant communication, prompt arrival and expert work. All covered by a one year guarantee too. Definitely recommend.
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