Lockstar Lock and Key Company Ltd
Lockstar Lock and Key Company Ltd
101 Dundas Street
Edinburgh
EH3 6SD
101 Dundas Street
EH3 6SD
0131 258 0909
07900 225 039
 |  |
Trader Categories and Services
Locksmiths, Key Cutting, Safes & Vaults, Emergency Locksmiths, Security Equipment Installers, Security Equipment, Specialist Retailers, UPVC Door and Window Locks Repairs, UPVC Products, Door Installation & Door Repairs, Auto Locksmith | Car Key Cutting, Door Lock Repairs, Window Lock Repairs, Wooden Gates, UPVC Windows and DoorsTrade Associations
Images and Photographs
Select any image to see a larger version.
Business Information
Welcome to Lockstar Lock and Key Company Ltd where we are a 24 hour local independent Master Locksmith service that cover the Edinburgh, East Lothian and West Lothian areas.
With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.
From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.
Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.
Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.
Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying
Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.
Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.
With our professional Locksmiths who, using the latest technology and techniques can guarantee customers a superior service of security
solutions carried out by a skilled, efficient and reliable engineer.
From simple lock fitting and emergency door opening to repairs and all other lock/ key related problems. A free quotation and survey will be provided with the majority of jobs being completed in one simple call out.
Our 24 hour service provides you with the ability to call or get in touch at any time even if it is for a rough quote over the phone or advice as this will go straight to the engineer.
Range of services we cover include:
British Standard insurance approved locks supplied and fitted to BS3621.
Commercial and Residential properties.
Retail Key cutting
Door opening
Lock fitting
Lock repairs
Multi-point
UPVC door locks
Door installation
Door trimming
Door replacement
Window locks
Master key systems
Safe opening and repair
Safe removal/fitting
Communal door locks
Door closers
HMO locks
Key Fob copying
Door entry systems
Fire exit panic push bars.
Digital locks
Garage door locks
Door furniture
Mobile key cutting
Bollards and posts
Keys made to locks and all other lock/ key related problems.
Once any job is complete no payment will be taken until you are fully satisfied with our service and quality of work. All major brands of locks stocked such as Chubb, Yale, Union, Era, Assa etc. Receipts provided.
Trader Map Location
Reviews and Feedback
5.0 out of 5 based on
106 reviews.
Order by:
22nd October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mark came within the hour, to fix the lock on my front door. Replaced the parts really quickly, did an excellent job of tidying up the fitting (it was wonky before!). Obviously he takes pride in doing a great job! Price was reasonable too. I'd highly recommend this company.
16th October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Very highly recommend them. I had booked Mark to fit a Yale insurance rated lock to the door in my new flat and when he arrived he said I didn't actually need it and suggested a much cheaper option. As he'd been running late he changed my mortise lock for free, which he absolutely didn't need to do, I was delighted with him so honestly suggesting a cheaper option as it was. Will definitely use them again and recommend to all my friends.
15th October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I required a unique modification to the door frame of my front door to reinforce the existing locking system. Mark did an excellent job and completed it quickly.
John Smith
12th October 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mark and his assistant performed two separate jobs requiring separate visits. Jammed patio door and rotten beading around glass side door. Excellent, quick response to initial enquiry. Work performed efficiently and effectively at a low cost. Arrived promptly on time for each job. Explained each issue clearly and a proposed solution. Tidied up well following job completion. Good friendly attitude throughout.
Shajmb
28th August 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mark was exceptionally proactive in arranging time to visit and estimate. New locks supplied and fitted as discussed to agreed timescales.
Would not hesitate to recommend.
Would not hesitate to recommend.
Iain
2nd August 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Fitted three new locks and made some minor adjustment to doors. Some minor delays due to being busy, but professional and good quality work.
Robbie
13th June 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
While not urgent, I was keen to have the lock replaced on a upvc door asap, as it was preventing other work from being carried out.
Despite being busy Mark agreed to visit to complete the work on the bank-holiday.
Mark kept me informed of his expected time of arrival on the day the work was to be completed, and arrived when expected.
He was very friendly, and completed the work quickly.
The price originally quoted was reasonable, so it was a nice suprise when he said that he would be reducing the laboutr charge, as the work hadn't been as complicated as he had accounted for.
A friendly, professional and good value for money service. Lockstar will be my go-to for any future lock needs.
Despite being busy Mark agreed to visit to complete the work on the bank-holiday.
Mark kept me informed of his expected time of arrival on the day the work was to be completed, and arrived when expected.
He was very friendly, and completed the work quickly.
The price originally quoted was reasonable, so it was a nice suprise when he said that he would be reducing the laboutr charge, as the work hadn't been as complicated as he had accounted for.
A friendly, professional and good value for money service. Lockstar will be my go-to for any future lock needs.
Matt
13th May 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I needed 2 windows fixed and Mark was very helpful and responsive. He had to source the replacement piece that had been discontinued and that took a while, but he got the job done and also looked at one of my doors that wasn't closing properly.
I have already been recommending his services to my friends.
I have already been recommending his services to my friends.
12th March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Key safe installation.carried out efficiently and set up and shown how to operate it.
Tradesman very polite and tidied up afterwards
Tradesman very polite and tidied up afterwards
1st March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
BIG thank you to Mark and his company. A replacement door closer for the stair was required and Mark gave excellent advice regarding the best device for the job. Mark and his assistant duly appeared at the agreed time to remove broken closer and fit new one.
He offered to do any "fine tuning" to the device once it was in place. A very professional service at a very competitive price. He's now our go to guy.
Many thanks.
He offered to do any "fine tuning" to the device once it was in place. A very professional service at a very competitive price. He's now our go to guy.
Many thanks.
Terry O'Malley
18th December 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mark fitted a new gear mechanism to my pvc patio doors. He arrived a few hours after I called as the lock was a bit dodgy.I can now lock the door without fearing of being locked in or out I’m a joiner to trade and would always recommend this company
Gary higgins
3rd November 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Lockstar changed our communal main door-lock in our traditional Edinburgh stair-community. This required coordination through the change over process and providing new keys to a dozen residents.
Lockstar handled everything with exemplary clarity, efficiency and timeliness, and provided excellent value for money.
Lockstar have given amazingly good follow up service, returning twice to fine-tune the door-closing mechanism.
Lockstar handled everything with exemplary clarity, efficiency and timeliness, and provided excellent value for money.
Lockstar have given amazingly good follow up service, returning twice to fine-tune the door-closing mechanism.
Helen
20th October 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Replacement of the main door lock to an apartment where the existing lock jammed, was found to be well beyond its lifetime to be repaired and did not meet the latest insurance standards and fire door standards.
Response from Lockstar Locks was quick and friendly. Excellent response in all respects and I can thoroughly recommend them.
Response from Lockstar Locks was quick and friendly. Excellent response in all respects and I can thoroughly recommend them.
Kenneth Canfield
16th August 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Rapid service, the job was well done to a high quality. Mark kept to his arrival times (very unusual!) and kept us informed by mail or phone. Very pleasant and clearly very capable.
Alan
5th July 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Locked myself out of my flat at 9pm and phoned Lockstar to ask for help. Mark attended in 30 mins and got me into the flat with no damage to the door or lock. Top work from a lock magician - it was like watching Tom Cruise in a scene from Mission Impossible.
Definitely my go to locksmith for any future needs.
Definitely my go to locksmith for any future needs.
Neil Morrison
5th July 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I needed a faulty lock replaced on my front door - Mark came out on the same day, was professional, helpful and fully explained my options before carrying out the work.
Very happy and would highly recommend.
Thank you Lockstar.
Very happy and would highly recommend.
Thank you Lockstar.
Sue Williams
12th June 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
My bedroom pvc window lock had sheared off completely and it faces south in this weather it is extremely hot. Phoned company and although they were busy Mark came a few hours later and renewed lock. I am very pleased with the fast efficient service. Many Thanks any further issues I have in future I will certainly use this company again.
Susanne MacGillivray
9th May 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
The lock on my door had been forced when I was out - the door had held, but I was worried and wanted to get it shored up. I called Lockstar and they sent someone round within a few hours to fix it. The person who came round was really helpful and knowledgeable. He fitted a new lock for me there and then and when I asked, talked me through further options for making repairs. The cost of the repair came to quite a bit less than I was expecting and the service was excellent. Would definitely use again and will recommend!
Catherine
20th April 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Door lock snapped at 7.00pm - no access to the house called and spoke to the owner Mark who attended at the promised time and fitted temp lock whilst new improved one was ordered. Mark kept me up to date with phone calls and fitted the new lock within days. Service was excellent and price very fair as well. Would have no concerns about recommending Lockstar Lock & Key Co. Excellent service.
Stuart Donaldson
11th March 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mark and the team at Lockstar are our go to locksmiths. We've needed a locksmith twice in the last month due to issues with both our front and back doors being unable to lock. Despite being fully booked mark was able to get to us both times in the same day and sort the problem. Reliable and affordable and highly recommend.