In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

L & M Complete Fireplace Solutions Limited

review stars review stars review stars review stars review stars
 4.8 out of 5 based on 49 reviews and feedback.
Trusted Trader member since 2015.

L & M Complete Fireplace Solutions Limited
15 Lothian Drive, Easthouses
Dalkeith
EH22 4HA
07714 254 464

Images and Photographs

Select any image to see a larger version.
Image 1 for L & M Complete Fireplace Solutions Limited Image 2 for L & M Complete Fireplace Solutions Limited Image 3 for L & M Complete Fireplace Solutions Limited Image 4 for L & M Complete Fireplace Solutions Limited Image 5 for L & M Complete Fireplace Solutions Limited Image 6 for L & M Complete Fireplace Solutions Limited Image 7 for L & M Complete Fireplace Solutions Limited Image 8 for L & M Complete Fireplace Solutions Limited Image 9 for L & M Complete Fireplace Solutions Limited Image 10 for L & M Complete Fireplace Solutions Limited Image 11 for L & M Complete Fireplace Solutions Limited Image 12 for L & M Complete Fireplace Solutions Limited

Business Information

FIREPLACE FITTING, CHIMNEY LINING AND MAINTENANCE

Edinburgh and Lothians

SUPPLYING AND FITTING

- Cast iron inserts, wooden and limestone mantels
- Multi fuel stoves
- Granite and slate hearths
- Gas fires and solid fuel fires
- Chimney sweeping, lining and surveying
- Chimney pots and cowls

FITTING

- Slate and marble mantels
- Specialising in building baby brick (fire brick)

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.8 out of 5 based on 49 reviews.
Order by:
review stars review stars review stars review stars review stars   25th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had L M Complete Fireplace Solutions in to sweep my chimneys and check for damage, as I recently moved into a Victorian property. They recommended lining my chimney and installation of chimney pots. They returned the following week and all work was carried out efficiently, cleanly, and with a smile. Kept me abreast of progress via quick and friendly emails. Will ask them to return next year to carry out maintenance. Recommended!
review stars review stars review stars review stars review stars   6th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We found Lee here on Trusted Traders and gave him a call, he was really quick at coming out to see us and seemed to know his stuff so booked him to replace two fireplaces in a traditional house.

First up Lee advised us on the right fireplaces, was helpful in finding a local supplier for our stove and agreed a time to start.

I forgot how messy fireplaces can be, they dust sheeted everything, and lined the carpet with a protector which we hadn't expected.

The business is run by Lee, both his son Murray and Ricky worked on our home and were professional, courteous and very tidy, something that makes a big difference.

The fireplaces were removed, stove and surround installed over a few days, and Lee, the main point of contact responded quickly to messages.

We're a very fussy customer, OCD central to be honest, but Lee and his team were patient and customer focussed, which is not that common these days and allowed for our attention to detail which meant a lot to us.

The stove and gas fireplace fitted were tested and look great, it's dramatically changed the room and looks great.

One thing to mention, I went into a local stove company that we got the wood burner from, they said when we told them we had a good experience that they have never heard any negative feedback about Lee and his team, that stood out to me, and I'd have no problem recommending Lee and his team to do the job, especially as the price agreed was fair and reasonable.

Review Image 1 for L & M Complete Fireplace Solutions Limited by Steve Review Image 2 for L & M Complete Fireplace Solutions Limited by Steve 
review stars review stars review stars review stars review stars   23rd March 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I got this company to service my stove and they were superb. Communication was excellent and arrived exactly when they said they would.
Ricky and Murray were well aware of Covid measures and followed them to the letter.
The work they done was efficient and when they left you wouldn’t have known they’d been here.
They gave me good advice about my stove and how to maintain it.
I wasn’t sure how much this would cost but was pleasantly surprised when it was exactly the amount Lee quoted, which was very reasonable.
In summary very nice, professional guys who do a fantastic job at a good price
review stars review stars review stars review stars review stars   5th January 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent stove sweeping service from Lee & Richard. Quick, efficient, friendly and knowledgeable. Also very fairly priced. I was very impressed and would definitely use again. Thank-you to both.

Review Image 1 for L & M Complete Fireplace Solutions Limited by Viv Taylor 
review stars review stars review stars review stars review stars   18th December 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had my chimney be swept. The men involved arrived at the time agreed, were very professional, friendly and cleaned up afterwards so well. They took precautions as required by covid rules. I couldn't fault them in any way. I'd definitely recommend them and will use them again.
review stars review stars review stars review stars review stars   2nd October 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A quick call and Lee came out to look at the work to be done the next day. He gave me a couple of options to choose from and made everything easy by calling me to discuss The quote and organising everything. Quality of the work is excellent, his team are very professional and turn up when they say they will. Lee kept me updated throughout the installation and even showed me how to light a fire! Great job guys, thank you :)
review stars review stars review stars review stars review stars   1st October 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had a new stove and hearth fitted and a new chimney liner.
Lee was very helpful in helping us choose the appropriate stove for the room, was very approachable and he and his team were very polite and tidy. We are over the moon with the finished results and would highly recommend LM Complete Fireplace Solutions

review stars review stars   12th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars
Review Comments
Lee fitted a stove and replaced our hearth. We were happy at the time. Upon getting the chimney swept it has been found the stove liner was not attached at all ... we have tried to get Lee to rectify but he is not interested in fixing his shoddy work. We’ve now paid someone else who upon hearing the name said ‘say no more’.... avoid!!!!!
Moderator Response
Firstly, apologies regarding the complaint after my works carried out on installation of stove and hearth, this is an extremely rare occurrence as our work is always carried out to the highest of standards in accordance with HETAS building regulations.
The stove in question was fitted and commissioned in October 2018 to the satisfaction of the customer. I was made aware of the complaint after being contacted twice by telephone from the client to tell me of a problem arising when they had a routine chimney sweep carried out. After a brief conversation letting me know the sweep had discovered the liner not being attached properly, I arranged to call back at a convenient time as I was busy working.
Second call with the customer resulted in me trying to contact the chimney sweep to speak about the issue but after several attempts had no such luck in doing so as he did not answer or reply.
The calls with the customer were contradicting in the fact they firstly said they had the chimney swept, and then they said they did not have this carried out.
If there was cause for concern with the stove liner this would be apparent immediately after commissioning with serious problems arising including smoking out the property and carbon monoxide detectors alarming of faults. These issues would be revealed instantly and as far as I am aware did not happen. I believe there has been an error in knocking the liner when the next contractor has commenced working. Unfortunately, the customer chose to have another company in to do works after myself, so I cannot offer to rectify any apparent wrongs.
Our reputation and high standard of work speaks volumes and can only apologise there was a need felt for such a review.
review stars review stars review stars review stars review stars   9th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Reliable and keen to make sure you are 100% satisfied with the work. Happily recommend and reuse Lee and his team. Lovely end product.

review stars review stars review stars review stars review stars   21st February 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Contacted lee and was very happy with the first impression,He got back to us with a price which was way lower than the other quotes we had so that was a good start.Him and 2 lads (forgot names) got straight to work knocking out wall and from start to finish were very professional .. delighted with finished work as house was always cold but now extremly warm and comfortable,finished work looks good and would deffo recommend this company to anyone looking to get a fire fitted..thanks guys...

Review Image 1 for L & M Complete Fireplace Solutions Limited by craig osborne 
review stars review stars review stars review stars review stars   29th December 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Our wood-burning stove was found to be leaking smoke. On the day we called him Lee came to assess the situation. He called the following day to seal the leaking joint. He also replaced a fire brick in the stove which we had not noticed had been cracked. Lee and his team are true professionals. We are very grateful for the care and attention they gave my wife and I.
review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Asked for chimney to be swept & cowl installed. Also needed the fireplace re-bricked. Came at the most suitable time for me and the family. Friendly workmen. Clean & tidy. An all-round good job.
review stars review stars review stars review stars review stars   21st May 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Lee went above and beyond our expectations.
The job was carried out professionally, both on time and budget, with no hidden extras.
When a repair needed to be made, due to a defective hearth, he came and carried this out at no extra cost.
We will definitely use him again.
review stars review stars review stars review stars review stars   25th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Chimney flue, gas fire and fireplace fitted by Lee and his team.

Advice and explanations were provided all the way through from start to finish.

It was clear that it was important to Lee that the work carried out is completed to a high standard, with great attention to detail and to the customers satisfaction.

Very clean and tidy, it was a pleasure having these guys fit my fireplace and I would recommend to anyone considering a new fireplace fire and chimney work.
review stars review stars review stars review stars review stars   5th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
An excellent service provided could not fault them in anyway.

Clean efficient workers, from opening up the fire place, lining the chimney and fitting the stove burner, the end result is fantastic.

So pleased with the work carried out I would have no hesitation in recommending him to others and intend to use him again.

Thank you so much.
review stars review stars review stars review stars review stars   8th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Well where do l start.....Lee and Ricky what a team know their job inside out....all work carried out in my property was done with great professionalism with an eye for detail and forward thinking all the time to make sure components for the next stage were spot on... clean tidy workers with great respect for your property known how dirty and dusty a job it is to be done and come prepared with dust sheets etc....would l recommend them ?........well l already have and l would recommend to anyone asking me in the future without fail.....
Great job guys can’t thank you both enough.
review stars review stars review stars review stars   4th June 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars
Review Comments
Lee and Ricky were extremely friendly, helpful and informative, talking us through each stage of installing a multi-fuel stove.
They were tidy and efficient onsite, overall very happy with the workmanship and would recommend.

Review Image 1 for L & M Complete Fireplace Solutions Limited 
review stars review stars review stars review stars review stars   9th May 2018
Value of Products/Services or Work Performed: £3,208
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Lee Mitchell came to rectify a chimney flue that had collapsed inside the chimney stack. He was unable to quote exactly what the job would cost, as he could only do so once he had scaffolding erected for access. Nevertheless, he told me which parts of the job could be estimated, and which could be open-ended. He kept me posted throughout the work. I was prepared for it to cost £ 4,000; in the end it was just over £ 3,200. An apparently good job, nice chap to work with.

review stars review stars review stars review stars review stars   25th April 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Lee was excellent, always arrived when he said he would. Communication was perfect and he's done a fantastic job with my new fire.
review stars review stars review stars review stars review stars   23rd April 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
After getting quotes and meeting with three stove installers we were happy to go with Lee. The guys did a great job, exactly what I wanted which some others didn’t want to do. I would have no problem recommending this company and importantly using them again.

Review Image 1 for L & M Complete Fireplace Solutions Limited by H Smith Review Image 2 for L & M Complete Fireplace Solutions Limited by H Smith 
« 1 2 3 »