In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Jack Walker Partnership Ltd

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 77 reviews and feedback.
Trusted Trader member since 2018.

Jack Walker Partnership Ltd
Unit 3 West Craigs Industrial Estate, 98 Turnhouse Road
Edinburgh
EH12 8NR
0131 339 4300
07867 385 775
FaceBook   Twitter  

Images and Photographs

Select any image to see a larger version.
Image 1 for Jack Walker Partnership Ltd Image 2 for Jack Walker Partnership Ltd Image 3 for Jack Walker Partnership Ltd Image 4 for Jack Walker Partnership Ltd

Business Information

Jack Walker Partnership Limited is an independent car & light commercial service and repair centre located to the West of Edinburgh. We are within easy reach of Gyle shopping centre, the M8/M9 corridor and public transport options.

We have been established for over 35 years and have earned the trust of our customers.

Our mechanics are fully qualified and offer a quality service. Our garage is approved by a number of associations and we are able to offer financial assistance through Payment Assist.

We carry out specialist services such as "off the vehicle" DPF cleaning, air conditioning service/repairs and custom made wiring looms for various vehicles.

Trader Map Location

Videos

Garage Services - Jack Walker Partnership Limited
Promotional video about our services.

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 77 reviews.
Order by:
review stars review stars review stars review stars review stars   23rd February 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used this garage for both our cars (Polo/Kuga). They have a good customer attitude and fully explain what is required to service/maintain our cars and costs. Would recommend them.

review stars review stars review stars review stars review stars   23rd February 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
As a family we have used Jack Walker Partnership for decades. Everyone is very helpful. Seb took over some time ago and continues to provide excellent advice and service.
review stars review stars review stars review stars review stars   22nd February 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Seb and his team are very knowledgeable and trustworthy. I have been going to the garage for years as I know my car is in safe hands. They explain what needs done to the car and breakdown costs. They are down to earth and I could not recommend them enough. I know very little about cars but the team explain everything clearly and easily and I wouldn't go anywhere else.

review stars review stars review stars review stars review stars   16th February 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Efficient with timing and price cost.
review stars review stars review stars review stars review stars   8th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used this firm for 15+ years to service and maintain my family vehicles. Customer service and attention to detail is excellent. Quality of work is always great with no need for recourse. Staff are helpful and customer focussed. Good value and will continue to use their services. Why change - no reason to.
review stars review stars review stars review stars review stars   28th April 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Unlike other garages I’ve used this has been the first garage to give me a break down of what they were doing, told me the costs of everything I needed to know! Seb and jack were kindly enough to fit my car in quickly after the clutch stopped working and even pointed out other minor issues with my car which I’m grateful for! They now have a happy new customer and I could not reccomend them enough.
review stars review stars review stars review stars review stars   16th April 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have been going here for years after a recommendation, and would have no hesitation in endorsing too as they are friendly, reliable and well priced. They monitor the car well with respect to future issues and wear and tear so there are no surprises.
review stars review stars review stars review stars review stars   16th March 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have had numerous services and brake pads changed from seb and his friendly team of staff. Extremely patient and helpful towards any questions asked of them. Brilliant customer service left me with a peace of mind in my cars safety. Highly recommend.
review stars review stars review stars review stars review stars   16th March 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I am so glad to have discovered Seb and his friendly, efficient staff team. This is a fantastic, trustworthy local garage. The service is first class and the staff so helpful. I feel my car is in safe hands. Highly recommended.
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Always use them for maintenance and servicing of my car. Polite, friendly and dependable.
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had my car repaired from this garage a number of times and the service is second to none. Very friendly and helpful team who are passionate about their work, and have always gone out of their way to help. Very reasonable prices and always explain what's been done to my car in detail. Saved me a lot of money. Highly recommend.
review stars review stars review stars review stars review stars   3rd March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Regular servicing and general maintenance as required of two cars over a number of years. Always very helpful and efficient, giving prompt service.
review stars review stars review stars review stars review stars   24th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used this business for over 20 years and have recommended them for friends. Excellent service and dependable.
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used this firm for more that 15 years. They are friendly, efficient and reliable. They advise us in our best interests (not theirs). I am completely satisfied with the service they provide.
review stars review stars review stars review stars review stars   14th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used this garage for 13 years and the service has always been the best, most helpful, courteous and reliable. They will recommend all options/costs and don't do additional work that isn't necessary. Although I don't live in the Edinburgh area any more I will continue to use this garage as they are the best.

review stars review stars review stars review stars review stars   11th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very satisfactory work with this Trader. Service is kind, friendly and efficient.
review stars review stars review stars review stars review stars   11th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A very civil and informative staff.
review stars review stars review stars review stars review stars   3rd February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
5*
review stars review stars review stars review stars review stars   19th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used JW for 40+ years, which must be tribute enough on its own. Trouble-free servicing and repairs with early notification of identified problems needing future attention; consultation with estimates before undertaking unforeseen work. Friendly personal responsive service that is vastly preferable to the anonymous detached atmosphere of main dealers. JW have more than once gone out of their way to help with urgent problems of visitors' cars. I count myself lucky to have them close at hand.

review stars review stars review stars review stars review stars   19th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very helpful independent garage, knowledgeable and willing to explain technical details, suggest resolutions and costs. Provide detailed explanation of work done and any further work required. We feel we can trust Jack Walker.
review stars review stars review stars review stars review stars   19th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used this company several times and have found them to be very courteous, helpful and very efficient. I have recommended them to friends who are also very pleased with their service.

review stars review stars review stars review stars review stars   18th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
5*

review stars review stars review stars review stars review stars   10th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Been using them for years, really friendly, knowledgeable and provide a great service.
review stars review stars review stars review stars review stars   5th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used Jack Walker for a few years now and all the staff are great. Would definitely recommend.
review stars review stars review stars review stars review stars   5th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Great service, especially as it was over the Christmas holiday period.
review stars review stars review stars review stars review stars   3rd January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent, reliable garage. Been using them for years, The best garage I have ever dealt with. Highly recommend.

review stars review stars review stars review stars review stars   1st January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very helpful, reliable and trustworthy.
review stars review stars review stars review stars review stars   21st December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First class service, polite staff and very good value for money.
review stars review stars review stars review stars review stars   16th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
When I moved to Edinburgh in 1983 Jack Walker Garage was recommended to me. I have used them ever since. They are everything one could want in a garage - value for money, courtesy, excellent work. I have recommended them many times.
review stars review stars review stars review stars review stars   13th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I found this company superb, couldn't fault them - very professional and diligent. Highly recommend them.
review stars review stars review stars review stars review stars   10th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Always a great service and totally trustworthy. Have been using for years and will continue to do so.

review stars review stars review stars review stars review stars   9th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I've been using the services of Jack Walker for well over 20 years. They have always been professional, reliable, easy to deal with and friendly. I trust them completely to do the best for my car and safely and to invoice appropriately.
review stars review stars review stars review stars review stars   8th December 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service.

review stars review stars review stars review stars review stars   8th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used the garage for several years now and find them friendly, professional and reliable and good value for money. I have no hesitation in recommending them.
review stars review stars review stars review stars review stars   1st October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used JWP for a number of years. Always professional and efficient.
review stars review stars review stars review stars review stars   8th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very friendly, efficient, courteous and robust garage service. Highly recommend.
review stars review stars review stars review stars review stars   7th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First class service. Collected car, serviced, MOT'd and delivered back to home.
review stars review stars review stars review stars review stars   5th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First class company - have used them for over 46 years whilst working and now in retirement, more helpful than ever.
review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have been using Jack Walker Partnership for over 40 years and I have never had any reason to complain about their work. I find the staff friendly and accommodating. I have had many makes of cars and they have never refused to work on any of them. I have always had excellent service.

review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used this trader for more years than I can remember and have found everyone to be unfailingly helpful, knowledgeable, reliable and friendly.

review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service from our local garage. Fairly priced and reliable.

review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Efficient, friendly, helpful as always. Good to have a reliable garage nearby.
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used this garage for years. Friendly, professional, hard working, reliable and most importantly of all - honest. Would not go anywhere else and could not recommend highly enough!

review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Required two new fog lamps on my car. Several garages were reluctant to do the job. Raymond at JWP arranged a quote, carried out a booking and the work within a very short time span. I am delighted with the work and how good my car looks again. This was a first rate experience. The price was much less than quoted by the dealership.

review stars review stars review stars review stars review stars   30th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used this garage for several years now on the recommendation of a neighbour and have been very happy with the service I have received. The customer service is friendly, efficient and they are very helpful and accommodating. The costs are significantly less than the dealership I bought the car from and the service is professional. I am very happy to recommend Jack Walker's.

review stars review stars review stars review stars review stars   28th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This garage is amazing, friendly, reliable, excellent service, good workmanship. Couldn't recommend them highly enough: 10 out of 10!
review stars review stars review stars review stars review stars   23rd August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Friendly, efficient service. Vehicle returned in excellent condition.
review stars review stars review stars review stars review stars   12th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Trader's service is excellent. Work is carried out as requested by me and is to a high standard. Overall, very pleased with my experience.

review stars review stars review stars review stars review stars   6th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Polite, first class service
review stars review stars review stars review stars review stars   18th January 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A trustworthy and reliable garage who I have been going to for 14 years with this car and always advice is sensible.
review stars review stars review stars review stars review stars   11th December 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Smiley, friendly service throughout the whole process. Gave me a quote and stuck to it. Job took a week but a lot involved. One small issue - would have liked updates. Had to phone to receive them. However, top class service.
review stars review stars review stars review stars review stars   10th December 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First time we have used this company and we found them to be very professional and provided a friendly service. We will definitely return and recommend.
review stars review stars review stars review stars review stars   9th December 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used this garage for services and repairs for a number of years and I have found them to be consistently helpful, providing excellent workmanship and attention to detail. I would wholeheartedly recommend them.

review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Most recent works carried out have been annual services. I have been using Jack Walkers over the past 15+ years for all car work, ranging from servicing to engine rebuild.
I have always found them to be knowledgeable, helpful and reliable.

review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used Jack Walker's for many years for all my servicing and repairs and have always found them to be both courteous and efficient. I would definitely recommend this garage.

review stars review stars review stars review stars review stars   15th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Couldn't have been more helpful and kind to resolve the situation at hand. I would definitely recommend this garage to anyone with a normal or highly tuned vehicle as they know their stuff.
review stars review stars review stars review stars review stars   31st July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used Jack Walker Partnership many times and have always been very happy with their customer service and standard of their work.

review stars review stars review stars review stars review stars   29th July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Friendly and helpful service. Would definitely recommend.

review stars review stars review stars review stars review stars   27th July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Car service and MOT.
Friendly staff. Have used them for a number of years now and always found them very helpful. No hesitation in recommending them.

review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Always reliable and friendly. Not intimidating for me to go there and get help for my car. I know they look to give me the best price and I keep going back year after year.
review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used Jack Walker for over 30 years and have never been disappointed in any way. I cannot recommend them highly enough.

review stars review stars review stars review stars review stars   28th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Used for servicing, MOT and repairs to several vehicles, most recently a VW Polo. Always delighted with the professionalism, technical expertise and friendly attitude.
review stars review stars review stars review stars review stars   24th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have had Jack Walker service and repair several vehicles my wife and I have owned over the years and always found the standard of workmanship to be first class.
review stars review stars review stars review stars review stars   20th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used this firm for VW servicing for several years. Very happy with the quality and cost of work done. Their location is more convenient than the VW main dealer.
review stars review stars review stars review stars review stars   18th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used Jack Walkers for years and always find their service great and very reasonably priced.

review stars review stars review stars review stars review stars   18th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Used Jack Walker at Turnhouse Road for over 12 years. They service our 2005 VW Passat and Fiat 500. Their customer service is always excellent. The work is completed promptly and you are always informed of the cost prior to the job starting. Also if the service/repair can wait and the car will still pass the MOT then you are always informed. Highly recommend.
review stars review stars review stars review stars review stars   18th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Pleasant people to deal with.
review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have been using Jack Walker Partnership for around 15 years and have never had an issue with their service or had cause to question the quality of their work. Visiting a main dealer for service is a stress and a hassle in comparison, with the key thing being that I have a high level of trust in the JW team.
Even with intermittent faults which I’ve had from time to time the team have been generous with their time to help provide a satisfactory conclusion and they are very accommodating when asked for advice.
Needless to say I’d recommend and wish them continued success.
review stars review stars review stars review stars review stars   21st December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Listens attentively to all your requirements. Makes you feel valued.

Very accommodating if you are asking a favour eg, a speedy return of vehicle from being serviced.

I have confidence that everything is correctly done with no cutting corners.

Have never had a follow up complaint,

JWP is a pleasure to deal with.

review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I asked for a quote, was given a price, booked the car in and the job was done as required and at the price quoted.
Efficient and helpful service.
Better than some major dealers!
review stars review stars review stars review stars review stars   14th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I've been a customer of Jack Walker for over 20 years. I can't imagine going to any other mechanic to get work done. They are honest, reliable, good value for money, friendly and are great at keeping me informed of the work they are doing for me, why it needs done and how much that will cost. I would highly recommend them for anyone looking for a good, reliable mechanic.
review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service as usual from all at Jack Walkers. They even offered to collect/deliver my car (at no extra cost to me). However on that day is was easier for me to drop off.
Always a pleasure to deal with.
review stars review stars review stars review stars review stars   7th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used this garage for about 20 years. Very friendly, helpful and informative staff. Always do a good job at a reasonable price price. Would highly recommend.

review stars review stars review stars review stars review stars   7th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
first class service from the Jack Walker team! Would highly recommend anyone to take their car here! Thanks again guys.
review stars review stars review stars review stars review stars   7th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used Jack Walker for many years and find the service excellent. They are honest and trustworthy.

I don't put my car elsewhere.
review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have been using Jack Walkers for servicing and repairs to our various cars (ranging from a Seat Ibiza to a Chevrolet Avalanche) for the last 10 years, and have always found them to be courteous and helpful.
They always charge a fair price for their work and we trust them implicitly to be honest and fair.
Their next task will be to do some work on my Touareg V10.
review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Quick diagnosis, very helpful and courteous and at a fraction of the cost of a main dealer for my car.