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Edinburgh
Trusted Trader

J W Glazing & Joinery

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 4.9 out of 5 based on 74 reviews and feedback.
Trusted Trader member since 2018.

J W Glazing & Joinery
24 Easter Drylaw Place
Edinburgh
EH4 2QF
0131 343 6642
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Business Information

Having been in operation for over three decades, we've served numerous customers and worked on a variety of different joinery and glazing projects, each and every time offering the level of service you both need and expect.

Operating in and around Edinburgh and the Lothians, whether you're looking for windows, doors or a conservatory, in addition to a manufacturers' guarantee.

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Reviews and Feedback

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4.9 out of 5 based on 74 reviews.
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review stars review stars review stars review stars review stars   15th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Lovely team, my mum had her window done beautifully by them so I was working from her recommendation initially, and I have now passed their details on to my neighbours too.

Good value for money - the best priced quote I had.

Great communication and I felt like I could ask as many questions as I wanted and they were all answered quickly and concisely. Love my new window.
review stars review stars review stars review stars review stars   18th February 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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We are a repeat customer of JW Glazing & Joinery having been happy with a previous job. This time they replaced all the windows in our house (except the one they had previously replaced). They hit a few unexpected snaggs which were dealt with at no additional cost or hassle to us. We are delighted with the new windows and have had complements from neighbours. The guys were friendly and efficient and we found their pricing to be competitive. We would recommend.
Please ignore the aged paintwork, next on the “to do” list.

Review Image 1 for J W Glazing & Joinery by James Sutherland Review Image 2 for J W Glazing & Joinery by James Sutherland 
review stars review stars review stars review stars review stars   23rd February 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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We had 11 new windows and 2 new doors supplied and fitted by J W Glazing and Joinery. We are delighted with the quality of the products and also with the standard of the workmanship. In fact the whole JW team were very professional in all aspects - whilst also being super friendly.
From the very beginning we knew there was one aspect that could possibly be a problem, but would have to wait until the particular window frame was stripped back. This was dealt with very professionally by the team and we are more than pleased with the final outcome. Thanks guys.
We have no hesitation in recommending the JW team for replacement windows and doors.
review stars review stars review stars review stars review stars   13th March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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We had all 7 windows replaced in our flat , the guys were very professional, helpful and thoughtful. We would recommend JW and won't hesitate to use them again, well done guys !
review stars review stars review stars review stars review stars   29th March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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We had 6 windows fitted and a back door fitted. JW glazing and joinery were a pleasure to deal with from start to finish. Best quote we received. Alan and Graham were professional,punctual,friendly, polite and their workmanship is exemplary ! They were here 3 days. They covered all our carpets and furnishings and left our home immaculate daily, hoovered, tided up and took all the rubbish away. Great quality windows ! We will definitely use them again when we replace our front door. Highly recommended company. Thank you very much. Kev & Clair
review stars review stars review stars review stars review stars   14th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Quick, clean and tidy. A very professional job by two guys that know their trade.

review stars review stars review stars review stars review stars   27th April 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Just had 10 internal doors replaced. From the very beginning Craig has been very transparent regarding timescales and price, and delivered on these. The whole team were a pleasure to have in the house, did a great job, were clean and tidy. They were also very keen to ensure we were happy with the job when finished, going the extra mile here and there! I have no hesitation in recommending them.
review stars review stars review stars review stars review stars   3rd February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I was replacing all the windows in my flat an Edinburgh tenement. White PVC Double glazing was already there being replaced with new white PVC double glazing. Altogether there were 6 windows to do, 3 in a bay window arrangement, 2 bathroom ones with privacy glass, and 1 in the bedroom. I am on the third floor, and they were able to do this from inside the building without needing to put up scaffolding. The cost for this work was just slightly below £5000, which was almost the same as one of the other quotes I got, and £1000 lower than the third quote I got (organised around November 2023)

Of the three traders I asked for quotes this was the only one who came out in person to do the quote. The other two refused to come out to quote and wanted me to take rough measurements for them to use, and would not measure, visit or discuss options themselves unless I confirmed I was going with them (despite those two also being recommended on which).

I went ahead with J W Glazing and it's been a straight forward process. The two people who came to do the quote for were helpful and friendly told me about the options I had, and answered all my questions. I was reassured they could also look at the space, as the windows in the bathroom were hard to access with the bath in front of one and the loo in front of the other as well as an awkward sloped roof. They let me know the timescale for getting the work done. Windows aren't a standard size so are made to order which was expected to take 8-12 weeks. Once I confirmed I was going ahead with then they put the order in and were they able to update me with a more exact time scale of when they were expected to be ready.

Once the windows had arrived back with them they called to arrange a time for the work, and were able to come to install them about a week and a half later.

Three guys came to install them and remove the old ones and they were pleasant and congenial while they were working. The new ones went in without trouble and I'm happy with how they came out. They also cleaned up well afterwards and as they were going along, and cleaned the windows when they finished, so they were sparkling. Between the old ones being a bit damaged and quite dirty it's a bit like I've put glasses on when I look out the window at the moment with how clean and clear they are.

They've also been easy to contact all the way though, which has made things much easier. Getting the windows put in with J W Glazing has definitely been one of the smoother sailing trades experiences I've had. I've not had problems to bring up so I don't know how well they deal with that or not, but I am happy with the work they did for me.

review stars review stars review stars review stars review stars   13th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Good value
review stars review stars review stars review stars review stars   10th May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent service. Good value for money. Flexible around our schedule. Tidy workmen. Also have provided contact for other tradesmen for working on our house.

review stars review stars review stars review stars review stars   21st July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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J W GLAZING FITTED NEW WINDOWS FOR ME. THE SERVICE AND AFTERCARE WERE EXCELLENT. I WAS DELIGHTED WITH THEIR WORK, EFFICIENCY AND PROFESSIONALISM. I WOULD HAVE NO HESITATION IN USING THEM AGAIN.
review stars review stars review stars review stars   23rd October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very good service & after sales.

review stars review stars review stars review stars   7th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Got in a couple of patio doors. Great quality work. We could tell the new doors were better than the old ones, they let in no draft and reduced outside noise noticeably. Installers were professional and friendly. Would recommend.

review stars review stars   29th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Poor after service and finish to work undertaken.

Moderator Response
Thank you for posting a review and we are sorry to hear that your experience was not of the quality you expected.

Please know that your situation was an exception. As you can see from all our other reviews, we are known for taking pride in our workmanship and caring deeply about our customers.

On this occasion we were badly let down by our suppliers and I personally took full ownership to ensure that the work was completed to our expected high standards.

I am personally surprised with your review given that you requested a quote for a further two windows in your bedroom, however we declined to quote for this work.

Regards
Craig
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