Interzone Heating Solutions Ltd

Steven and his son responded to our call about a serious water leak within 1 hour and had the problem identified and fixed within the day.
They were courteous and professional and I wouldn't hesitate to use them again

Steven carried out two pieces of work for us: upgrading our radiators and installing an air source heat pump, the first as an independent contractor and the second on behalf of CB Heating Solutions. Both pieces of work were carried out very efficiently and he also offered us very helpful advice on use of apps for heat pumps. Plus he’s a very pleasant friendly guy - a pleasure to have around.

Very friendly and got the job done super quick .
Will defo use again

Steve and son installed a heat pump and boiler for us.

Absolutely first class work and a pleasure to have around.

Wouldn't hesitate to recommend and will certainly use Interzone again.

Steve was incredibly helpful and professional when my boiler broke down. He responds promptly and genuinely cares about getting the best outcome for you without you spending unnecessary money. He went out of his way to help and gave very good advice. I would highly recommend him to others.

Moved into a new house and had issues with toilet and leaking heating system. These guys came out twice in as many days fixed and working in no time . Absolutely brilliant tradesmen no messing about just get the job done . Highly recommend this company.

I would recommend Interzone Heating for full refurbishing as well as small follow up jobs.

Steven and his colleague help me to fit a new boiler. They are professional. They made it so nice and careful. And also explain to me patiently. I’m so appreciate all they work.

I was very grateful to Steven for responding to my non-urgent request during a very busy period. The job was not as straight forward as initially thought but this was not an issue given Steven’s expertise. The work was completed in a timely and professional way. I recommend Interzone Heating Solutions without hesitation.

Father & son team who sorted out our plumbing anomaly, very satisfactorily and prompt. We have used the dynamic duo in the past and wouldn’t hesitate to use them again. Brilliant and very much appreciated.

The company was amazing. I have been looking for plumbers to fix the drain on my toilet for weeks and couldn't get anybody to actually do the job.

Within a day of contacting them, they arrived with all the necessary materials and replaced the flexi pipe. When that didn't work due to the age of the plumbing in the building (old tenement), I called them the next day and they arrived within 2 hours to fix the issue on a Saturday, at no extra cost.

Amazing service, polite and professional tradesmen. I am very satisfied and I would recommend them to anyone looking for an honest and knowledgeable plumber.

Steve was able to get our solar water heating system operational, recharging the fluid in the system and replacing the recirculation pump. He has also replaced the system controller on a separate occasion when the roof leaked and water got into the old controller.

Highly reliable. I would recommend Steve.

Fixed leak in bathroom and kitchen. Very professional service, reliable and knowable. This is the second time we have used this service provider and would highly recommend.

Fabulous team. Great work, extremely professional and would not use anyone else.

New bathroom fitted , top rate service and quality work.

A more kind, knowledgable,reliable & trusted trader you will not find!

Was reccomend to me and although extremely busy when I called he calmed me down, helped me understand the potential problem, and immediately came to help. I had removed a radiator and was unable to shut off the water completely, which also affected the rest of my heating system and boiler. He solved the problem and returned later to removed the required pipes and replace with my new radiator. Everything was explained throughly and the while system was rebooted and workes much better now than it ever did and definitive stars!

Always does a great job!

Used this company several times. Always deliver excellent service all round.

Installation and fitting of a Belfast sink and plumbed in washing machine.

Reliable, friendly and very professional company - will definitely use again and can highly recommend.

Annual service of boiler and C.H. sytem, plus repairs when this system develops a leak, etc., most recently this month. Goes out of his way to deal with things promptly and is very competent at sorting out problems; also good links with manufacturer to solve issue when our C.H. boiler was misbehaving. Everything you could want in a heating engineer/plumber.

I would highly recommend Steven and Ryan after their very professional work to my business property. The refit of the sinks and surrounds was efficient and great value for money. They were reliable, friendly and very clean and tidy in their work.
Would fully endorse them for any job you might be planning.
Maureen

Steven and his colleagues have provided an outstanding service over the years. Quality and value for money are his main priorities. It is always good to know that for plumbing and heating works, I'm in safe hands.

Interzone have spent the past few months on a complete renovation of an historic building conversion into seven en-suite bedrooms for us. They designed the heating, plumbing and drainage systems literally from the ground up and installed a bespoke system on budget and on time.
We could not be happier with the team from Interzone who were professional, knowledgeable and adaptable throughout.
The result is better than we could have hoped for - we cannot recommend this company enough.

I was recommended this firm by a friend. Steve arrived punctually, sorted both problems we had, professionally and without any fuss and waited for a while to check everything was in order before leaving. I knew I could call him back if there was a problem. I wouldn’t hesitate to recommend him.

Steve has dealt with a couple of emergency situations promptly and effectively. Good advice given. Would definitely use again.

We recently need a new boiler. First class service from Steve from the first meeting to installation of boiler. Work was done efficiently and tidily and nothing too much trouble. All questions answered honestly and knowledgably. Would recommend and would definitely use again.

Steven has responded quickly and efficiently to a number of 'emergency' situations and dealt with issues effectively - recommended!

Our gas was cut off due to carbon monoxide at the start of January leaving us with no heating, hot water or cooking appliances.
We tried to get Scottish Gas out as we have a homecare agreement with them but were told it would be over 3 weeks until they could help! Not the best when it was freezing outside.
We were recommended Interzone by a friend, so got them out to have a look.
They came out the next day.
After assessment, they told us we had to have the boiler replaced.
It took a couple of days for the work to be done and we had heating and water by the end of the week! Amazing service!
They were friendly, efficient and followed full Covid Guidelines.
For the work done, it was very well priced too. Highly recommend and would definitely use again.

Steve and his colleagues are excellent, always easy to contact, reliable and honest. Good value for money and did an excellent job and have been happy to follow up for routine maintenance. I would highly recommend interzone heating

We found Steve and Interzone through Trusted Trader a couple of years ago when we were looking to get our bathroom completely redone and he’s been our go-to plumbing service ever since. He’s undertaken a range of jobs for us from small (fixing leaking taps and boiler servicing), to medium (installing new radiators) to large (installing vented system and bathroom refit) and he’s always friendly and reliable and the standard of work is great. We’ve even recommended him to my in laws who now have him as their go-to too. Highly recommend.

Fitted bathroom.

Have used Steve for years as he is consistently reliable, always keeps in touch and is very responsive. Would not hesitate to recommend him

Absolutely fantastic service from first call to work carried out. Emergency repair required to boiler. Was done within an hour of call. Very reasonable cost for work carried out. I would recommend 100% Very friendly engineers

Interzone have done a number of jobs for me - fixing toilets, installing and fixing boilers, repairing bathroom leaks - all to a 5/5 standard. The service from Steve is superb both in terms of responsiveness and diligence / quality

As a grumpy old cynical architect it takes a lot to be effusive about tradesmen. However Steve Cooke (Interzone) broke that perception. We had a great service, diligent with safety, neat, tidy, professional to the Nth degree. and punctual. Gave a price, stuck to it, and even put in a little extra that I had not expected by installing a carbon monoxide monitor. Highly recommend

My heating had been broken for a while and I had been let down by previous engineers until I contacted Interzone heating solutions! Hassle free from start to finish, turned up on time etc
Would highly recommend and will definitely use again

Underfloor heating wasn’t not working in certain parts of the house.
Arrived promptly wearing appropriate Covid mask etc, extremely polite and knowledgable Throughout the visit .
Diagnosed issue pretty quickly, explained the problem and solution very simply so I could understand
Provided further advice and guidance
Fixed the issue there and then and offered a follow up service
Extremely reasonably priced
Good honest and reliable tradesman
Would definitely recommend

New bathroom installed - Very impressed with the quality of the work. Very professional service. Friendly - polite and always good timekeeper.

A completely new bathroom. A very clean and beautifully finished job. Care taken throughout to insure no damage or mess to other parts of the house

Steve fixed our toilets in the One Dalkeith Building, Eskdaill Court. He did a five star job, turned up when he said he would, explained the repair in detail. I'd have no hesitation in recommending Interzone - trustworthy and excellent to deal with very pleased with the job.

Interzone have carried out a range of work for me. Always reliable and always offer good advice.
Having installed the Wiser WiFi controlled CH system I had some difficulty with the use of the App to control the times and temperatures in the pre determined zones. All works beautifully now though and Steve was a great help in getting the system up and running for me.
Steve recently carried out a repair to the toilets in Eskdaill Court for One Dalkeith. Much appreciated.......
Highly recommend this company.

Stevie was great and managed the complete refurb of our new bathroom from start to finish. The process couldn't have been any easier. Would definitely recommend and use for my next project.

I’ve used Interzone a number of times now in connection with property renovations most recently to install a new boiler, tank and controls. I can’t fault the work and have to say they are among the most considerate tradesmen I’ve dealt with - punctual, helpful, communicative and leave the site clean.

While others companies recommend me change four radiators in my house, and other one suggest to change the boiler, Interzone came to my house next day after I contacted them and fixed the problem with the radiators. Now they are working properly and no need for changes. Very trustworthy company.

Steven and Adam fitted a large radiator for me. Their workmanship and professionalism was second-to-none. I unreservedly recommend Interzone Heating Solutions.

Regarding plumber Steven Cook

Very reliable, knowledgeable and friendly tradesman that goes beyond normal service. Had some funny experiences with some tradesmen before but not him. Attends quickly in "emergency" leak.
Highly recommend.

Steven of Interzone Heating Solutions installed a replacement combi boiler for us. Excellent, professional service and very happy with the recommended boiler (ATAG). Very happy to recommend Steven and Interzone.

Great to deal with, did a neat job of replacing a large wash-handbasin on a bathroom fitted unit and alterations to improve some kitchen waste plumbing; he took care to protect existing finishes, tiling etc., and provided a neat job overall at a reasonable price. Recommended!

Steve reacted to very promptly to our call in a friendly and conscientious manner and fixed the problem in less than hour, he was also happy to provide advice and information about other possible long-term projects. Highly recommended.

Interzone are a fantastic company to use. Steve is reliable and quick to respond and talked through all my options with me. Great value for money and a really friendly service. Will definitely be using again in the future.

Always helpful and friendly and does high quality work.

Steve is reliable, friendly and honest. He explained the job before he began work. He also tied to keep the bill down for us as the problem with our central heating and hotwater had been an unexpected, but necessary, expense.

Steven performed all plumbing work to a very high standard as he clearly is very experienced in the field. He extended flexibility to work together with me - a DYIer - on a bathroom remodel and I'm very pleased with the overall result.

Steve Cook serves as plumber, heating engineer and advisor to Penicuik Community Alliance, a Community Benefit Society that is in the middle of converting substantial High St premises (900m2) into a community hub. He has installed a Pentland Biomass boiler system at 'The Storehouse', CH radiators , space heaters, coffee machine, sinks and four toilets. His work is of the highest quality. He often improvised solutions to problems at his own expense to get us out of difficulties when opening a temporary shop, always with a smile. Funding difficulties have brought refurbishment to a temporary halt but we will not be looking elsewhere for plumbing services when work resumes!

Steve has done an excellent job and charges a very reasonable price. We needed something done urgently. Despite being very busy, Steve understood our situation and had kindly agreed to do the job. He arrived on time and was very prepared with an extensive amount of tools. I am so impressed by his work ethic and professionalism. He will be my go to plumber from now on. I would strongly recommend him to anyone who needs plumbing and heating work done.

Prompt and efficient. Excellent work ethic. Clean and tidy. Have used before and would not hesitate to use Steven again.

Steven did amazing work in renewing a complex 70s industrial size boiler/heating/solar system in our home that hadn't worked properly for years- with a new efficient boiler etc and diligently sorted every problem. No problem was too great for him and came at short notice even at w/es. We would high recommend his services, he is always polite , reassuring and efficient.

New boiler installation. I can thoroughly recommend this trader. Professional, courteous, keen price, great advice and fantastic finished job. So glad we chose interzone.

Very helpful, neat and tidy.

I would definitely recommend this company. I received very fast service and the work that was required was carried out to the highest of standards. They arrived as scheduled and did not leave until they were sure that everything was working correctly. They tried to fix the problem for me before it became clear that the issue was bigger than first anticipated and there was daily contact from the company to monitor the situation. I am very grateful to Steven for helping me out so quickly and professionally.

Worked until 10pm to reconnect our radiators after household renovation. Very honest in his recommendations.

Quality detailed work with excellent standards and product knowledge. In addition the suggestions for the work we planned have been invaluable. Definitely would use again and highly recommend.

Interzone were a great find. Their work is first class. The attention to detail is most impressive. This company is extremely reliable and I would not have any hesitation in recommending them. A very happy customer.

Steve did a great, clean, efficient and professional job. It's nice to have a tradesperson who you don't have to clean up after!