Ideal Electrical Solutions (UK) Limited

Very professional service received.

We had sockets moved and removed. Communication with IES was excellent and the works was done promptly and efficiently - tradesmen arrived on time and completed job as requested - clean up was good and we were happy with their work and will use again.

Small job to replace my smoke alarm. Good service, as it was a quick job, he called first thing in the morning so I wouldn't have to wait in for him. Friendly and efficient company.

I have used IES a few times for small jobs. It’s easy to get a quotation fast and somebody is usually able to come out within a few days. They always arrive on time and do a good job.

Mark was instrumental in setting up the lighting in my shop, and again for some tricky installations at home.

Ideal has had the expertise to manage unusual jobs safely and quickly. Also, Mark has always been friendly, prompt, and great to work with.

Recommended unreservedly.

We only had a small job done - a check and service of smoke detectors - but they were excellent, on time, well informed and reliable.

The electrical wire in the hall light became exposed when my husband tried to change a light bulb . The whole fitting came away in my husband’s hand.
There was a very quick friendly response to my phone call, and the electrician who came was very efficient and friendly.

We have received excellent faultfinding, followed by persistent attention to details, when repairing a difficult set of problems on an old lighting system. IES are to be recommended for both solving the problems and not overcharging.

It’s a very well run company, I can recommend highly.

Quick, friendly and helpful. Neat work

Replacement socket. The work was done efficiently. They arrived on time and the cost had been agreed beforehand.

Very helpful advice. Answer phone immediately. Definitely use you again and recommend

I've had several jobs completed by IES in the past: dead leg removals, EICRs, PATs, etc. They provide great customer service and efficient tradespeople; I'll continue to use them in future. Thanks to the whole IES team for their hard work and quick response times.

As someone who has small infrequent needs for tradespeople, I can find it infuriating trying to find quality companies that care.

IES are a godsend in this regard. I have used them 3 times over 5 or so years now, and right from initial contact I get the distinct impression that my custom is important to them. They turn up promptly at the agreed time. The quality of their work is high. Their price is clear up front and fair. After sales communication - to confirm that the work is satisfactory and to provide the invoice - is clear and helpful. I have never had to chase them for anything.

I would highly recommend them, and would certainly use them again.

I'm going to start with the negatives. I had overhead lighting fitted into my flat, it was floor-lighting only. Instead of raggling the living room wall, the electrician raggled areas of the mains light wire in, then trailed a 4-metre length above the picture rail and tucked it in. It's clear what happened - they estimated 2 days with 2 electricians, it was trickier than it looked, they ran out time, and took an unacceptable shortcut. Also, the light fittings were not aligned centrally.

Additionally, they used my brand new dustpan and brush to clean up, broke the handle and didn't say anything.

I'm giving 3 stars because I had the electrician who took the shortcut's mobile number and called him and he came round and did what I'm sure he knows he should have done in the first place the following morning. I was also reimbursed for the dustpan and brush.

All things considered, I'm happy with the end result and they righted their wrongs very quickly.

I've used IES on a number of occasions over the years for private domestic work and they are consistantly reliable and efficient.

IES offer a professional service and they actually turn up on time and keep you informed throughout the process unlike a lot of other Edinburgh based tradesmen who charge over the top prices, provide inadequate work and decide whether they will turn up on the day or not.

IES even offer an online payment system which keeps track of your jobs and allows easy payments.

IES are a professional firm which I would thoroughly recommend and will use again in the future.

Ideal did my electrical safety certification, installation of new fuse box and house smoke alarms.

Ideal communicated well, were competent, timely and easy to work with.

Ideal Electrical carried out an EICR within hotel we manage, carried the testing out with high standards within the time allocated

Ideal carried out a lighting installation at the front of our property highlighting our signage, very happy with the standard of work left.

IES carried out fixed wire testing in our commercial property then went on to do the repairs required. Vary happy with the service we received.

IES identified an issue with our light in kitchen, stripped out broken parts and repaired