Ideal Electrical Solutions (UK) Limited

We recently had a GivEnergy battery, inverter, and solar panels installed by Ideal Electrical Solutions, and we’re thrilled with the results. The team was professional, efficient, and took the time to explain everything. The system is already reducing our energy bills, and we’re confident in the quality of the installation. Highly recommend Ideal Electrical Solutions for anyone considering renewable energy!

This is an update to a previous review of an outside spotlight installation. Fast forward a month later.
6pm at night a neighbour came over to complain about the spotlight being too bright & pointing in the wrong direction, through his window. I emailed Ideal right away on a Sunday night informing of the situation & asking if someone could come out the next day to reposition the light. They were accommodating and sen Chris back out on Monday afternoon at which point he was able to correct the issue. Would definitely recommend Ideal to anyone needing an electrician!

They provide excellent service with a highly skilled team. I needed a heater installed and two lights replaced, so I reached out and received a quick reply with a scheduled date for the work. Payment was easy too.
On the day of service, Denim and Gregg arrived and quickly resolved everything, even going the extra mile by replacing an old socket, giving me peace of mind for the future. They were friendly, informative, and efficient. 10/10—would recommend anytime!

Excellent service when we needed to obtain landlord safety certificates for electricity, gas etc. The firm was extremely efficient from start to finish and we'd happily use them again if necessary.

Ideal Electrical Solutions carried out lead testing in my rental flat in Edinburgh to ensure compliance with the repairing standard. They were professional, efficient, and provided clear results. I’m very happy with the service and would recommend them to other landlords.

Both electricians (Sean & Taylor) were a credit to Ideal Electrical Solutions. Sean was especially professional, listening, explaining and working on a tricky job quickly and carefully. Left room as they found it. Would have no hesitation in contacting company again for electrical work. Thank you.

Both electricians (Sean & Taylor) were a credit to Ideal Electrical Solutions. Sean was especially professional, listening, explaining and working on a tricky job quickly and carefully.

Left room as they found it. Would have no hesitation in contacting company again for electrical work.

Thank you.

I recently had Ideal Electrical Solutions install a EV car charger at my home, and I couldn't be more pleased with the entire experience.

From the initial consultation to the final installation, their team was incredibly professional, knowledgeable, and efficient.

The electrician arrived on time and took the time to explain the installation process clearly, ensuring I understood every step.

The work was completed with great attention to detail, and they went above and beyond to ensure everything was set up perfectly and safely.

What impressed me most was their commitment to customer satisfaction. They patiently answered all my questions about the EV car charger and provided helpful advice on maintaining it for long-term use.

It's rare to find a company that combines such high-quality workmanship with exceptional customer service.

I highly recommend Ideal Electrical Solutions for anyone needing electrical services. They truly live up to their name and deliver an ideal experience!

Ideal Electrical Solutions is an excellent choice for intruder alarm installation—we couldn’t be happier with the results!

They are reliable and provided an easy-to-use security system that can be conveniently controlled through an app.

Outstanding service and complete peace of mind. Highly recommended!

I phoned IES in the morning because a smoke alarm that couldn't be opened was bleeping and they arrived within a couple of hours and replaced the old faulty alarm and installed the extra linked ones required for the Scottish regulations - and for my peace of mind.
The electricians were polite, friendly and did a fast, efficient and tidy job.
Excellent
I would definately use them again and can recommend them

EICR completed. The service was prompt and professional; email communication was excellent. I would use this service again.

I had a new extractor fan fitted in the bathroom, good quality and much quieter than the old one

Electricians turned up early and were really professional. Four emergency lights replaced and tested, everything tidied up and old lights taken away.

Advice on Ariel.
TV set up.
Appointment given for next day and he actually turned up! Very helpful. Would highly recommend.

Electrician Lewis was great. Knowledgable, skilled, polite and efficient. Great work!

A very professional company who holds high standards for health and safety and customer service

The team arranged and completed my safety inspection and certificates within 24 hours of contacting them. Great job. Highly recommended.

We have been using Ideal for many years and would recommend their services, always do a fantastic job

Very pleasant and explained everything really well, would use again

Quick and effective solution to my electric issues.

I needed some light fixtures replaced. It included 2 chandeliers, a regular light fitting, replacing a bayonet fixture that had eroded, and replacing 9 spotlights. The electricians were fabulous. Arrived when they said they would, were professional and polite, and they did an amazing job. Thanks! Will not hesitate to use this company in the future.

IES did a full house rewire for me and the job was done within a week and timing was exactly as planned. I did have to move out to allow for that rapid completion of the work, but given the disruption that a rewire causes I was happy to get out of the way. The team was very efficient and good at explaining things and asking questions of me in a timely way. I will be using IES for any further electrical work and would not hesitate to recommend them to others. Thanks Chris!

EICR testing completed on Property. Great service and communication received. Happy to recommend this company.

Have dealt with them for many years, always on time, workmanship perfect. Would certainly recommend them, we have them for pat testing, boiler service, fire extinguisher service once a year and excellent call-out service.

Mark and his team have now done a few jobs for us. Can’t find any fault with workmanship and overall experience . We will be using them again for future projects

Upgraded all switches and sockets. Good service and really pleased with the work.

Top notch company, I couldn’t fault them. Easily the best electrician I’ve used to date.

Brilliant and efficient, great company to work with. Will use for all future electrical needs.

We had a faulty fuse box which operates all our external security lights.

I called Mark @ ideal and he sent someone round within 1 day.

Excellent service

Great service getting sockets fitted inside and outside. Highly reccomend

CLEAN WORK, FRIENDLY PEOPLE :-)
Fitted an exterior plug..... was a bit tricky because I have cavity insulation foam to the walls but they did a nice job.

We've always been very happy with the service that IES deliver & will continue to use them in the future. They provide a service that is professional & their engineers have a great range of skillsets to fit our needs . IES have completed EICR fixed wire electrical testing, new installations & reactive / call out work for us & have always done an excellent job.

PPM They look after our Water Monitoring, Emergency lights and other legislative compliance works, as well as reactive works, Their engineers are nice, presentable, and always do a good job for us. We always recommend and they are our first choice.

Facilities Management. IES works with us to deliver FM works to client in the Scotland Region. Works from Electrical EICR & Installation, to putting up clients signage.. they are happy to help. They have proven to be punctual, polite, and more importantly qualified and competent. They have good communication, are competitive on cost, and ensure the client is always happy. Will continue to use.

Excellent customer service on a small job.

Ideal has consistently been our first choice for all planned preventative maintenance (PPM) across our licensed trade portfolio. Their services are not only cost-effective but also include regular maintenance and certification for all our locations in Edinburgh and the surrounding areas. We highly recommend them without any hesitation.

For more than five years, we've entrusted IES with the upkeep of our buildings and offices. They offer us a customised facility management solution that includes installations, certification, and maintenance services. Our relationship with IES has been excellent, and we look forward to continuing our collaboration for many more years.

Fairly minor work - new double plug socket - repeat business. Excellent work at a competitive price. Recommended.

Ideal Electrical Solutions were extremely helpful with some urgent electrical work I needed done for a licencing application. The guys who came and did the work were very helpful and professional and every aspect of customer service from the office staff was exceptional. I wouldn't hesitate to recommend them and will be using them for all future electrical needs.

The work carried out by Ideal Electrical Solutions was competitively priced and carried out quickly and efficiently. Our whole experience with them, from arranging an appointment through to completion, was excellent. I highly recommend them.

Sean and Lewis are epic. Polite, friendly and conscientious -and the do great work. Ideal Electric is lucky to have them part of the team.

Prompt attention , and change at short notice

We had wiring needing done for spots lights and explair fan. The men turned up , very efficient, no problems, no moaning, very polite.
Returned later, to connect spot lights and fan. Would highly recommend this company, and definitely use them again.

Replaced electric work installed by previous kitchen contractor that was unsafe - the staff were friendly, took time to explain work needing done and were flexible about completing this, including offering different options around accessing the electrics to be changed and sending out managers to ensure work was assessed and planned fully. Job done and space left in good nick. Would happily use again.

I was an existing customer and had no hesitation in contacting Ideal to replace an extraction fan. The whole experience was excellent from the initial consultation to determine what fan was needed to the installation which was done in a very timely and professional way.

Had a major problem that was fixed quickly and efficiently. Engineer was friendly and answered questions I asked.

Commissioned to replace pendants with downlighters in hall, replace dated downlighters in kitchen wall units and install smoke alarms. Excellent service from a professional and friendly team - would highly recommend.

I have used this company many times for personal work and for our business.
We have always found them to be professional, courteous and accommodating to dates/times of work and would certainly recommend them for any electrical work.

Trust worthy, professional and efficient

Removal and replacement of old Dimplex overnight storage heaters with new modern ATC Sun Ray electric radiators.

The work that was carried out was of a high standard.

The team that carried out the work were prompt, friendly, courteous and very professional.

I will not hesitate to use them again in the future and will also be recommending to family and friends.

Cable run beneath house from fuse box to kitchen / cooker. Prepped for new cooker to be installed by putting new box/switch in cupboard ready for electric cooker. All good. Helpful and friendly professional local team.

These guys are excellent.
Competitive pricing. Easy to talk to. Simple quote and approval system. Office team really helpful. Team on site were efficient, friendly and extremely competent.
I have more jobs - I’ll be going straight back to these guys.

The engineer was very good I'm pleased with his work.

I had 2 x EICRs carried out on my rental properties and I needed 2 fuseboard upgrades, the quotes were emailed quickly and the work has been completed efficiently, I would thoroughly recommend this company. From my initial call to final certificates being received the service has been excellent.

Installation and replacement of outside security lights. Two young lads who knew what they were doing made a fine job of the work even staying on longer to complete the work on the day agreed despite it being a Friday!

Wanted a shower fan repaired/replaced. Despite finding a problem initially, they made extra effort to ensure the job was completed that day. Would recommend.

IES carried out electrical and gas inspections and remedial work for me so that I could apply for a short term lets licence. They were very friendly, responsive and easy to communicate with. It was great being able to talk to a nice, friendly real person (Lisa) when I had any questions. All their contractors and staff arrived on time, were polite and efficient and left the place clean and tidy.

Rapid response from very helpful inquiry line staff, excellent work done with clear explanations as to what was needed but no unexpected or pressured sales chat. Workmen polite and knowledgeable- and turned up when they said they would

The two electricians came to fit a new light in the kitchen. They were on time, professional, completed the job in a timely manner and cleaned up after the job was complete. I'd highly recommend them

Excellent service provided in repairing burning wires from a shower switch. Staff at all stages, from phoning to report, to the electrician that did the work, were professional and friendly. Upfront about the costs with no obligation to accept, and easy to pay afterwards with a modern online payment system. Would use for any future electircal work I need.

Have used Ideal Electrical Services (UK) Ltd for testing/certification and installation/repair work and found them to be professional, knowledgeable, proactive, helpful and efficient. Will definitely be using again.

I’ve used Ideal Electrical Solutions for a few different jobs and I’ve always been really happy with the service they provide.
We’ve had new heaters installed, new power sockets added/moved, light fixtures installed/fixed and a hot water booster switch installed.
All worked carried out well and the jobs have gone smoothly. They guys are friendly and do a great job.
Will always use these guys for electrical work needing done.

Great service, nice staff, went the extra mile to sort out a complicated fuse box circuit wiring issue over 4 visits, thank you!

EICR and follow up work to make safe. Excellent service.

Pendant light fitting replaced on hallway staircase. Lewis arrived promptly and completed the job efficiently. Have used this company before and would thoroughly recommend

Professional service.
On time, friendly and professional staff.
Jobs fairly priced.
I would recommend and use Ideal Electrical Solutions again.

I got a ev charger fitted, work was complete within a few hours. Very happy with overall work done and dealings with company from quote to finish.

Had 3 hard wired smoke detectors replaced to conform to the new Regulations and additional heat and carbon monoxide detectors also fitted. Prompt efficient reply to my enquiry. Quote given and accepted by me the same day.
Installed the following day by a Pleasant, knowledgeable guy.

Two visits, 1st to inspect and quote, 2nd to carry out. Fairly minor repair to old wiring. Engineer carrying out job found a couple of nasties but did pragmatic repair rather than condemn it all or leave me with no hot water. He also suggested putting in an isolator switch, not in original quote but I thought it seemed a good idea. And…..was charged no extra at all for that!!

Everyone communicated, turned up on time, was presentable, friendly and professional.

I've been using Ideal Electrical Solutions for a number of years now for my domestic electrical needs. They have replaced bathroom extractors, fitted additional plugs in my electrical installation, advised on electrical vehicle chargers, fitted domestic fire alarms to comply with Scottish regulations and now installed me some new light fittings. They are always prompt to respond to my quotation requests. They have an online invoicing system to allow fast payments and they just provide generally good service which is very difficult to find with Edinburgh tradesman. Overall I've not had any issues using Ideal Electrical Solutions and I would fully recommend them to anyone looking for a solid reliable electrician.

PAT testing done, this is a yearly service we use on a rented flat. IES are always helpful and contact our tenant themselves to arrange to visit. Service is always fast and efficient.

Great service, friendly and easy to book. Will use again.

Very good communication. Excellent service.

New sockets put in place in our living room and current sockets upgraded to match the new ones. This was the original request and the team were more than happy to add some additional requests on to the job list on the day. Excellent customer service, great work and would definitely use them again and recommend to others.

The electrician arrived absolutely bang on time to fit linked smoke, heat and carbon monoxide detectors in line with new regulations. He carried out all the work quickly, efficiently, politely and was easy to deal with, responding to particular needs and answering questions informatively. We are really happy with the work done and would definitely use this company again.

electrician showed up on time

explained well what had to be done

two ceiling lights
heat detector
smoke alarms
connected by easy use remote on wall

Usual prompt service. New light fitting fitted is better than the old one. Electrician turned up on time, was polite and efficient and took packaging and old fittings away. Excellent service from booking to completed repair

Excellent customer service and a ģreat quality service from a business you can trust to do a professional job at an affordable orice

Great service. Promptly arrived at time arranged, quickly did the work (replacing a light fitting.)

Checking immersion heater which had blown a fuse. Unfortunately it could not be rectified but nevertheless Chris did his very best to check out if he could fix it, was very helpful in explaining what the problem was and recommended plumbers to get the work done.

Supplied and fitted smoke and heat alarms in my house having advised on number and location to meet regulations. Arrived as promised, helpful, work carried out efficiently. Not the cheapest, but inspired confidence.

Arrived on time per agreed appointment. Polite and efficient engineer. Two new bulkhead emergency lights fitted

Ideal fitted a bathroom fan earlier in the year and I was so impressed I have just had them back to fit two additional fans. The electrician was punctual, friendly and professional and good quality fans were provided.

Bathroom extractor fan and new security light fitted.

IES provided a full test of the electrics when we moved in as we knew some work needed doing. They then provided their recommendations and we chose to have them complete the improvements including fitting a new fuse board and to also change some plug sockets and add some new ones. They were always on time, efficient, friendly and tidy. We left the quote a while before dealing with, due to other works, and they were still quick and helpful when we went ahead. I will definitely be using them again!

Fan installed. Very efficient. Electrician very polite and helpful.

Work completed in full on time. Electrician very courteous and helpful.
Excellent service.

Excellent service. I required an electrical report - new mains fuse box and smoke / heat alarms installed in my home. Turned up on time and worked away until the job was finished

Very professional service from Sean & Andrew, would definitely recommend!

Lewis was fantastic installing our new TV unit lighting. Highly recommended. 5 stars.

Very well organised, good communication and with a great system integrating appointments, invoicing and payments. Used them before several times - minimal fuss - never need to chase them for anything. Perfect if you are a landlord with a rental property.

Very helpful staff

Very efficient service. Turned up on time and worked away until the job was finished

PAT testing. They were prompt and efficient and did a good job

I am one happy customer.

Just concluded a job and the service was professional end-to-end, from estimates, query resolution through to delivery - on time, efficient, cheery, solved problems, high standard of work and great communication. This is refreshing! A shout out for Sean, a real stand out and great ambassador for the business.

I felt very comfortable with them working away in my home and wouldn’t hesitate to commission them again.

Finds like these are like gold, so go on, give them a try.

Had a security light fitted could not recommend Ideal Electrical enough.

Contractors attend, were professional and polite ensuring everything was put back in its place.

Special thanks to Mark for organising.

Great communication throughout would have no hesitation in recommending

Brilliant professional service, very responsive. Fantastic, would definitely recommend!

Ideal Electrical provide a prompt efficient and friendly service. Office staff are warm and friendly, appointment reminders are sent out. The electricians are great and when I did have a query I spoke to Mark the owner who couldn’t be more helpful. This is an honest reliable and trustworthy company.

Excellent, super professional guys. Extremely helpful and reasonable rates. Would definitely use again.

What should have been a simple light fitting ended up a bit more complicated due to old wiring. However the two electricians who came out handled it well, done a great job and left me with a working light fitting.

Communication over running late for the slot could have been better, otherwise a faultless job, and for a very reasonable price compared to local competitors.

I've been using Ideal Electrical Solutions for a number of years now for my domestic electrical needs. They have replaced bathroom extractors, fitted additional plugs in my electrical installation, advised on electrical vehicle chargers and now domestic fire alarms to comply with new Scottish regulations coming into play in 2022. Always prompt to respond to my quotation requests. They have an online invoicing system to allow fast payments and just generally good service which is often difficult to find with Edinburgh tradesman. Overall I've not had any issues using Ideal Electrical Solutions and I would recommend them to anyone looking for a solid reliable electrician.

Electrical report - new mains fuse box and assessment of fautly plug sockets.
Efficient, honest, and timely work done. minimal mess. very professional.
Thanks

Easy company to contact and arrange work. Electrician extremely polite and knowledgeable. Very pleased with service overall.

Fitted a new led strip around sky light.
We received a reminder email the day before the scheduled day. That give you a feeling of confidence the someone will turn up.
Bang on time the electrician arrived. After a brief chat he got straight down to work. Everything completed and tidy within the hour.
Fantastic service from a very personable young man.
Will definitely recommend!

IES provide a great no fuss service. I have found that they work out what is needed, find the most cost effective solution, and then provide a great service. Really nice people.

I've been using Ideal for various certification and jobbing works and they've always been friendly, responsive and helpful. The quality of their work is excellent and I'd definitely recommend.

EICR and PAT testing carried out, followed up with some remedial works. From first asking for a quote to completion of the job everything was done very professionally, efficiently and promptly. The electrician who came arrived within the time frame given, was polite, knowledgeable, professional in his manner and tidy. Emails were answered quickly. Will use again and would not hesitate to recommend this company.

I asked for a quote to have communal lights fixed and the light timer to be put back into a correct sequence after power cuts left it all over the place. I received a quote very quickly and it was a very good price. The work was carried out very soon after the invoice was paid and all contact had with the company was very good. Brilliant job and brilliant customer service. I shall use this company again and recommend them to anyone who needs an electrical job done.

Annual PAT check and fire alarm test carried out. IES are always efficient and reliable.

I had required smoke and heat alarms installed in my home. From initially contacting Ideal Electrical Solutions (UK) Ltd, until the job completion, there were no issues at all.
Communications with IES, were excellent, and e mails dealt with promptly. I would have no hesitation in utilising IES again, for any works required in my home.
Excellent service altogether...

Thank you..

Put a new Bathroom light it is working. Friendly and came between the times that I had arranged.

Was easy to contact and have a quick appointment. They visited the space, had it evaluated and sent a quotation within 2 days. I reviewed some things and they were happy to assist. they came, installed all described in the project work list and left the premises clean and tidy ( A retail shop)
I was very happy with their service, price and process.
Will definitely use them again.

After getting several quotes from multiple companies, IES was the only one to provide a practical solution that didnt involve ripping up floorboards. I would certainly use their services again.

Fitted a bathroom ceiling light fitting and mains CO2 detector next to gas boiler. Excellent knowledge, efficient and tidy shall use again.

Guys were tidy and diligent with their work, very professional would recommend definitely.

PAT testing of items.
Good communication, sent email confirmation.
Very pleased and would use again.

Electric checks for landlord 5 years. used last two times and no hassle. All checks done and certs issued same day. No complaints.

EICR and PAT certificates, light installations, smoke alarms, new plug socket

Really nice company to work with. Professional and friendly electrician, helpful staff on the phone - would highly recommend.

Work was done neatly with good friendly and professional manners.

Installation of a wireless smoke alarm system and a heat detector. My experience was that Ideal Electrical Solutions were efficient and courteous and I am very satisfied with their work.

Installation of an extractor fan in the bathroom.
I found the customer service and communication to be great.
The job was carried out on time and was well done.
Will be using them again.

Fitted electrical sockets.
Friendly and efficient service at all stages and a tidy job.
Very pleased, would absolutely use again and recommend.

Smoke alarm replacement and inter linked heat alarm installed, compliant with new Scottish regulations. Quality wireless set up from leading manufacturer included in quote at a reasonable price. Alarms tested after completion. I would recommend this company and will use their service again. The company's communication is excellent from start to finish, and online payment is easy and stress free

I had the switch for my shower fixed, the guy informed me that the wiring was not safe and fixed the problem. He was very professional and polite and cleaned up any mess that was left, I was very happy with the job he did I would recommend Ideal Electrical Solutions very highly.

Two dimmer switches replaced with normal switches, pendant fitting checked a repaired, and my smoke alarm tested. The electrician who visited the property was friendly professional and helpful. I must add that the whole experience from initial contact to completion of work and payment was a delight. Ideal Electrical Solutions communication is the best I have come across from any trade company I have dealt with in the past, from the booking of the appointment online, reminder emails, invoice and receipt and the ability to make easy payments on a computer system they are using that makes it clear at every stage. Very impressed, and I will only be using this company for electrical work in the future

Fan repair

Smoke and heat alarms replaced non compliant alarms in my house. New alarms now compliant with Scottish Government legislation.
I had power points put into my garage.
Work completed efficiently and I'm very pleased with it.

I used Ideal Electrical Solutions for major electrical work on a large extension as well as various other jobs, including fitting ceiling lights, connecting electric heaters, installing a new timer for an immersion tank. They are responsive, reliable and efficient. I would definitely recommend them.

Electrical (EICR) and fire certificate. Responded to request for work with a quote and availability almost immediately on multiple occasions. Electricians always arrived on time and when expected and carried out their work professionally and efficiently.

The work was being certified for a building warrant and when the council raised issues Mark, the managing director stepped in and clarified and resolved the issues raised directly and promptly without being asked. It was greatly appreciated and would recommend the business as friendly and reliable.

the electrician was very friendly and professional

left a very neat and tidy job and cleaned up after himself

all paperwork and correspondence was 10/10

would 100% recommend ideal to friends and family

work carried out was an EICR and any repair work required afterwards

Prompt, professional and very reliable. Very happy and use their services every year.

Ideal called me back as soon as I got in touch, talked through my requirements and provided a detailed quote. They arrived when they said they would and got to work promptly and efficiently. I had a number of jobs: from light fittings through to replacement heaters. The electrician worked really quickly and did it all in one morning with minimum disruption. He was very polite and friendly and wore a mask throughout. Costs were very reasonable and I would definitely use them again.