In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Hubbub Know How

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 4.9 out of 5 based on 41 reviews and feedback.
Trusted Trader member since 2015.

Hubbub Know How
14 Craighall Road
Edinburgh
EH6 4SA
0131 552 7601
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Business Information

At Hubbub we help owners do more with technology in their homes or small businesses by offering independent advice, design and purchase, set-up and support services for all types of home technology.

Hubbub is a trading name of Embrace Technologies Limited, which was formed on 31 March 2008 to focus on home and small business computing, television, entertainment and security. We aim to help our customers exploit and enjoy the full potential of computing technology and to bring the latest, exciting television and entertainment solutions into their homes.

We can answer all of your technical questions, and provide friendly, jargon-free advice to help you make the most of all your home, business and hand-held gadgetry. And for technical problems big and small, we offer a "no fix, no fee" service. Led by John Lane, our professional , knowledgeable, highly-trained staff provide you with an end-to-end service covering:

• Advice and proposal
• Purchase
• Installation and set up
• Training
• Aftercare
• Problem-solving

No matter what existing equipment you have or what you want to do, we can add components, connect and share equipment or start from scratch – creating the ideal solution at a price to suit your wallet.

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Reviews and Feedback

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4.9 out of 5 based on 41 reviews.
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review stars review stars review stars review stars review stars   24th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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To keep it simple, amazing work. Not the first time I’ve had to use their services and won’t be the last.
review stars review stars review stars review stars review stars   24th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of new computer, software and Wi-Fi system. Excellent service.

review stars review stars review stars review stars review stars   17th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Very pleased with the work done, all very efficient. Our technician was extremely helpful and friendly. He was very neat and tidied up existing messy cables etc! Very pleased with the service

review stars review stars review stars review stars review stars   25th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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John reviewed and updated our home Wi-Fi and office equipment and connectivity. It has made a huge difference. He gave excellent and considered advice, was on time for any appointments and did the work with minimum fuss and disruption. I can't imagine better service.

review stars review stars review stars review stars review stars   23rd November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We had terrible internet coverage in the house. They did a good survey, provided an alternative quote, when asked. Work was carried out when agreed and by a very friendly person who kept us up to date with progress. I would not hesitate to use them again or recommend them. They were recommended to us.
review stars review stars review stars review stars review stars   20th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Purchase of new laptop, screen for dual use and home scanner/printer, taking all the stress away by fully setting it all up so it all works perfectly from day one! All programmes installed, and all documents transferred from my very out of date Mac, which was all done without hassle at all. Very swift and helpful service. Very highly recommended.
review stars review stars review stars review stars review stars   10th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Contacted Hibbub as having wifi issues in our house. Engineer visited, surveyed and recommended installing a Devolo "Magic 2 Wifi system".
System now installed by Hubbub and wi-fi hugely improved in our house.
Delighted with Hubbub advice, install, and the result.
Engineer very knowledgeable, professional and nothing too much trouble.
Highly recommended.
review stars review stars review stars review stars review stars   9th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Brilliant service, sources the right solutions to problems quickly and cost effectively. No hesitation in recommending Hubbub to anyone with IT issues around the home.
review stars review stars review stars review stars review stars   9th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Have used Hubbub twice now for residential wifi set up, for two homes that we couldn’t get decent signal from our provider. Hubbub sorted out both and installed our tvs and set up access to security cameras. Have found them to be very knowledgeable, helpful and responsive, with excellent customer service from the team.

Hubbub's most recent job was a bit of a crisis situation, working from home with two children and left with terrible customer service and empty promises from a broadband provider. Hubbub stepped in and quickly enabled us to get full broadband throughout the house. I’m very grateful for their help, especially Roger who is a wifi wizard!
review stars review stars review stars review stars review stars   20th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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My partner and I have received tech assistance from Hubbub on several occasions, in relation to problems with the following: TV reception, internet connectivity, activity tracker. The members of staff respond quickly and are courteous, friendly, unpatronising and expert. They provide an excellent service and we recommend them highly.
review stars review stars review stars review stars review stars   19th January 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Great customer service experience. Very quick to respond, offering great advice and then quick to send a professional to deliver and install. Professional, friendly and reliable.
review stars review stars review stars review stars review stars   14th December 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Process was excellent. Went smoothly throughout and levels of customer service was high. Good people to deal with.
review stars review stars review stars review stars review stars   29th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Upgrading of my television and sound system.

The firm was very efficient and the staff very helpful, especially in explaining the operation of the system to a fairly technically illiterate customer.
review stars review stars review stars review stars review stars   30th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of APC Battery, upgrading of WiFi router and software around the house; fixing several audiovisual issues

review stars review stars review stars review stars review stars   13th April 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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We had our home-entertainment system substantially replaced and upgraded by Hubub. Some other owners in our block recommended them to us and they were excellent. Their installers knew their stuff, the work was done when they said it would be done, it was done efficiently and neatly, the new system was fully explained to us and Rodger was endlessly helpful with some follow up enquiries we had. Nice people to have in your house as well. We couldn’t be happier with their service.
review stars review stars review stars review stars review stars   6th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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We had problems with the WiFi connection in my mother’s flat which meant she was having trouble watching television and trying to keep in touch with friends and family on FaceTime. John from Hubbub came to look at the problem and then Steve came to do the work.
We were so impressed with their care and attention from start to finish. They both wore face masks and the work was carried out efficiently, quickly and with a minimum of disturbance. Steve took care to tuck the wires in as much as possible to keep them out of sight. And he tidied up after himself leaving no mess. All in all, a great experience which means my mum can now enjoy her programmes and communicate with loved ones whom she can’t see in person. Many thanks to Hubbub for a great outcome
review stars review stars review stars review stars review stars   26th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Wi fi signal in flat improved. Good and quick service by hubbub. Solved the issue by knowing exactly what was needed.

review stars review stars review stars review stars review stars   24th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Hubbub did an excellent job in upgrading the wifi in our house and installing our new TV. John, Steve and the team provided a super service throughout the process from the initial quotation stage, helping us to manage our budget and find the right technology option for our house. We are delighted with the outcome.
review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Hubbub improved the WiFi coverage throughout our Victorian house by cabling and installing Wireless Access Points. It took less than a day and there was no mess. It has made a huge difference to home working and schooling. Would highly recommend.

review stars review stars review stars review stars review stars   9th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service provided by Hubhub Nicki was particularly helpful in sorting out the issues I was having
I definitely recommend using this company
review stars review stars review stars review stars review stars   4th November 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Hubub completely upgraded our WiFi, Sonos, and TV setup. Done quickly, professionally, and at very reasonable cost. All members of the team were a pleasure to work with.
review stars review stars review stars review stars review stars   3rd March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I had a problem getting wiFi throughout our old house (thick walls) and Hubbub sorted it in a timely and knowledgeable way. I would strongly recommend their services
review stars review stars review stars review stars review stars   29th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Rodger set up the Wi-Fi in the house and connected the tv’s to it. A very helpful and knowledgeable professional who made sure all the parts work together. Very satisfied with hubbub.
review stars review stars review stars review stars review stars   29th August 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We recently moved home in Edinburgh and from the initial meeting in our previous home through to the installation in our new home the service has been exemplary. Every person we have had contact with has been pleasant, knowledgable and delivered a first class service. Thoroughly recommended.
review stars review stars review stars review stars review stars   31st July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Relocation of telecomms cables for audio-visual system.

Hubbub is very responsive. They listen well, provide detailed written estimates and perform work efficiently. Very willing to explain the work being done.

Have used Hubbub for projects large and small and will continue to so so.

review stars review stars review stars review stars review stars   3rd July 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Equipment recommendations offered and products purchased.

TVs installed as well as music/surround system.

Very professional and efficient.

Everything done within the timescales promised with minimum fuss.

Would definitely recommend this company.

review stars review stars review stars review stars review stars   3rd July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Very knowledgeable and a pleasure to work with - will definitely recommend them
review stars review stars review stars review stars review stars   21st March 2019
Value of Products/Services or Work Performed: £0.00
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Nicky was fantastic helped me over the phone resolving laptop issue and gave me invaluable advice to get problem resolved. brilliant service and resolution.
review stars review stars review stars review stars review stars   20th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Brilliant service. Trustworthy and experienced team made our house move and technology installation smooth and stress free. Thank you and we would recommend.
review stars review stars review stars review stars review stars   22nd August 2018
Value of Products/Services or Work Performed: £900
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Hubbub performed a tricky job in a professional and timely fashion. They met the schedule, and followed up in good time. Always quick to respond, and a friendly approach at all times.
review stars review stars review stars review stars review stars   16th December 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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John and the team were great to work with. They quickly understood what we were looking for and put together a package which met all of our needs. The team were all very approachable and helpful and caused as little disruption to the house as possible during installation. When part of the kit didn't work (manufacturer's problem) Hubbub dealt with it quickly and had a replacement by the following day.

review stars review stars review stars review stars review stars   13th December 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Fantastic service from the start right to the end. Very trustworthy easy going and reliable team it just happens. Very clean and tidy work men thanks John,Rodger,Steve and team. I would not hesitate to use again and recommend.
review stars review stars review stars review stars review stars   13th December 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Sensible solutions to all my IT and home networking needs. Entirely trustworthy and reliable. Well priced.

I have used Hubbub repeatedly for the last 2 years and their service has been consistently well considered, on budget and delivered with courtesy and attention to detail.

review stars review stars review stars review stars review stars   9th October 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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Very positive experience. Would definitely recommend.

review stars review stars review stars review stars review stars   24th August 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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The Hubbub Know How team were excellent. They new their stuff and went above and beyond the call of duty to help with the installation and set up of our system.
Additionally they tided well, and were very conscientious with the rest of the family (3 happy kids).
I would definately recommend them again.
review stars review stars review stars review stars review stars   7th July 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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We were delighted with the service provided by Hubbub. They advised on, handled the installation of, all IT, communication, Satellite TV and music capability in our new home. They did a great job - many thanks to John and Roger.
review stars review stars review stars review stars review stars   2nd June 2015
Value of Products/Services or Work Performed: £1001 - £5000
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John and his team at Hubbub provided us with a fantastic service. They updated our home, at no disruption to ourselves which was not easy as we were going through a big renovation at the time. Hubbub were always contactable and helpful and we felt completely at ease leaving them in our home. I feel very happy recommending them.

review stars review stars review stars review stars review stars   13th May 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Hubbub were great to work with from start to finish. Our initial fears that anyone we spoke to would sound like they were talking a different language were quickly dismissed. The assessment of what we could have - that came after seeing our house and hearing what we would like to achieve - was easy to understand and fulfilled all our goals, including a couple of useful refinements along the way. Once we had accepted the (very reasonable) costs it was a speedy and painless process to implement our chosen media plan, which included house-wide broadband, multiple data points for work and Apple TV, phone lines, a central hub for the Virgin boxes and data center and several other features. It was even more impressive as they worked around and with a team of up to 12 people that were carrying out other jobs on the house at the same time.
Now that we're in our newly decorated and extended house, we're very happy with what we ordered from Hubbub. It all works as described and without fault and we are already planning another call to look for more options, well aware that the solution that was given to us will allow us to scale very easily.
review stars review stars review stars review stars review stars   12th May 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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John and his team have carried out excellent work for us on several occasions. From start to finish we have experienced prompt and courteous service, keeping us informed throughout so the end result is just as we would wish.

review stars review stars review stars review stars review stars   27th April 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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From the planning to the implementation and the tweaking once installed the whole service has been exemplary. All the staff listened and understood our needs and requirements and involved us totally in the establishment of our home media system. Being completely un technical everything was explained in language we understood. We are delighted !
review stars review stars review stars review stars review stars   27th April 2015
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
22/1 South Oswald Road

Hubbub provide a very friendly , professional service.
I have recommended them to my clients for some time now and the feedback is equally positive.