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Edinburgh
Trusted Trader

Homeland Security and Investigations Limited

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 5.0 out of 5 based on 148 reviews and feedback.
Trusted Trader member since 2017.

Homeland Security and Investigations Limited
Mitchell House, 5 Mitchell Street
Edinburgh
EH6 7BD
0800 228 9139
07758 898 677
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Business Information

At Homeland Security we specialise in the design, installation, repair and maintenance of Intruder Alarms, CCTV, Door Entry Systems, Comprehensive Security Surveys, distribution of practical Crime Prevention Products in Edinburgh, East Lothian, Mid Lothian and Central Scotland.

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Reviews and Feedback

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5.0 out of 5 based on 148 reviews.
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review stars review stars review stars review stars review stars   28th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Following a recent break in at my house, I contacted Gary at Homeland Security and Investigations to request that he attend and carry out a security survey on my property and thereafter supply and install an alarm. Gary arrived on time as arranged and in a very short time was able to give advice on the type of alarm required and how it would best be installed and setup. Gary talked us through the various settings and gave us a demo. He guided us through the installation of the app on our mobile phones. Finally, he offered that should we have any future enquiries, we should not hesitate to contact him again. Very professional service. Highly recommend!
review stars review stars review stars review stars review stars   19th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We needed a brand new burglar alarm as our old burglar alarm was broken and hadn’t been used in years. We also wanted CCTV installed for peace of mind. We looked at Trusted Trader and came across Homeland Security & Investigations Ltd, who had 5 star reviews. We contacted Gary via email and he quickly responded. Gary offered to conduct a home security survey for us, free of charge with no obligation. He arrived bang on time and listened carefully to our wishes. He conducted the survey and gave us advice on additional security measures e.g. tidying up bushes and hiding keys, which was really helpful. Gary explained everything fully and promptly produced a full report for us, including quotes for the work we wanted. The quote was so detailed it allowed us to tweak what we wanted. We agreed to the quote and Gary scheduled the installation around our diaries. Again, Gary arrived bang on time with his colleague, Andy. Both of them were highly professional, hard working and knowledgeable – great sense of humour too, which is always appreciated. Even during the installation, they were flexible to make sure the disruption was minimal. They installed a new burglar alarm, sensors, security light and CCTV all at a competitive price and within the agreed timescales. No ongoing monthly fees, just a very reasonable yearly service. Their attention to detail was also impressive, ensuring outside wiring was tidy and inconspicuous. They even meticulously tidied up afterwards! They spent time demonstrating our new equipment, to make sure we were comfortable with it. A couple of weeks later, Gary got in touch to make sure everything was working well for us – it is perfect! We were really impressed with their level of customer service. We seriously can’t fault this company, they absolutely deserve their 5 star rating. Would use again/recommend in a heartbeat.
review stars review stars review stars review stars review stars   9th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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We got in touch with Homeland Security to arrange getting locks fitted on our garden gates. Great communication throughout, very pleased with the work and the price was very reasonable, Gary was very friendly & helpful, would definitely recommend!
review stars review stars review stars review stars review stars   1st November 2023
Value of Products/Services or Work Performed: £1 - £1000
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From first meeting to installation the service provided was excellent. Gary is both professional and personable. We are very happy with new security system. Many thanks. Alan and Susan
review stars review stars review stars review stars review stars   11th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Gary installed a cctv system with remote access at an elderly relative's home for us.
Suggestions from his initial survey mean that the system is future-proofed if we need to upgrade it.
The work was carried out with a minimum of disruption to the house, and left so that you'd think no work had actually been done - very tidy indeed.
"Likelihood to use again or recommend" That's a 5/5 - we've just asked him back to install some security lighting to the outside of the house, and would definitely recommend you to use Gary and Homeland Security!
review stars review stars review stars review stars review stars   4th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gary responded very promptly to my initial enquiry and provided a very thorough quote including some useful general security guidance based on his observations during his visit. After accepting his quote the work was carried out promptly in a very efficient manner. Throughout Gary was very helpful and I particularly liked the way he walked us through the various alarm setting options (rather than just telling us what each did) readily changing some settings to suit our needs.

review stars review stars review stars review stars review stars   28th September 2023
Value of Products/Services or Work Performed: £1 - £1000
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New alarm system was fitted to replace old faulty system. From the point of first contact to the end of the job Gary was timely, courteous and professional. Follow up support was excellent. I would not hesitate to recommend.
review stars review stars review stars review stars review stars   23rd September 2023
Value of Products/Services or Work Performed: £1 - £1000
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The work carried out by Gary and his mate was first class and was carried out with the minimum of fuss. All the work was carried out to a great standard and once complete Gary showed us how to get the best out of the system by going through the procedures.
review stars review stars review stars review stars review stars   28th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of new wireless security system.
We found Gary Dickson via this Trusted Trader website and we are very satisfied with its recommendation. Gary paid close attention to our requirements and added his knowledgeable advice as well. We have no hesitation in recommending him.
review stars review stars review stars review stars review stars   16th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work by Gary, really high quality work carried out and fantastic customer service. Will use again and recommend to others.
review stars review stars review stars review stars review stars   13th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a complete new wireless alarm system fitted by Gary. I can't fault anything from the quote to the final bill. Great value for money and excellent service - would highly recommend!

review stars review stars review stars review stars review stars   29th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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A very efficient and professional service.
Gary took time to explain how the alarm is set up and how to use it.
Good value for money and we highly recommend him and his company.
review stars review stars review stars review stars review stars   10th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We engaged Gary (Homeland Security) to carry out CCTV installation to our pub in central Edinburgh. We were really happy with expert advice received at initial tender stage, the subsequent competitive quote/price, and the fact that - as we are a pub that opens at 12 noon - Gary was able to accommodate us and start work at 7 a.m. and finish at 12, even though this meant splitting the work over 2 days. Lastly, the work was completed to a high standard and we are delighted with the system installed. Would definitely recommend.
review stars review stars review stars review stars   10th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gary provides customer-focused advice to ensure that the best decision is reached in managing security-related issues. He is highly professional and respectful and very knowledgeable about his trade.

review stars review stars review stars review stars review stars   30th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gary and the Homeland team were great! They provided a rapid and speedy service after we were unfortunately broken into. Gary came round the day after we called and gave sound advice. The work was completed the day after that. Great alarm system fitted and easy to use. I would absolutely recommend the Homeland Security team

review stars review stars review stars review stars review stars   15th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Gary was always quick to reply and very helpful.
review stars review stars review stars review stars review stars   10th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Good quality work completed on time and on budget. Couldn't ask for more.
review stars review stars review stars review stars review stars   30th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I was very impressed with the quality of service provided. It was done in a timely manner, and very cost efficient.

review stars review stars review stars review stars review stars   26th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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We selected Homeland Security from the Edinburgh trusted traders list and are very pleased we did. The service was first class from the initial installation through to the help with getting the app set up on our phones.
review stars review stars review stars review stars review stars   24th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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From first survey and quote through to completion Gary was friendly and professional and kept me well informed . He installed an alarm system for me along with upgrading my door locks and adding locks to my outside gates along with a security light at the back . All work was carried out to a high standard and more than happy with how it turned out .

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