In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

GR Window & Door Specialists Ltd

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 4.9 out of 5 based on 167 reviews and feedback.
Trusted Trader member since 2015.

GR Window & Door Specialists Ltd
7 Stenhouse Cross
Edinburgh
EH11 3JU
0131 629 5354
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Business Information

GR Window & Door Specialists Ltd are an established local business.

We install Upvc windows, doors, French doors, patio doors and composite doors.
We fully draftproof/overhaul as well as install timber sash & case windows.
We also replace single glazing & double glazed units

If you would like a visit to your home it is a tradesman that will come who will be able to answer all your questions. We do not have a salesman that would attempt a hard sell

You can see products at our Showroom is based at 7 Stenhouse Cross, Edinburgh. Covering Edinburgh and the Lothian's.

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Reviews and Feedback

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4.9 out of 5 based on 167 reviews.
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review stars review stars review stars review stars review stars   22nd May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Recently had doors and 5 windows done and received great service. The weather was pretty terrible one day but the team soldiered on to get the work complete! Had a couple of issues which were quickly resolved. I Wouldn’t hesitate to recommend GR windows to anyone. Very happy with the work and the team ????
review stars review stars   18th May 2019
Value of Products/Services or Work Performed: £4,900
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I had 6 windows replaced in my flat.

The entire experience was terrible. The final product is terrible. Each time I open a window I regret using this company. The silicon is still dirty and the section between both windows still has residual leftover in it. The cracks are visible in the corners, overall it was a huge disappointment.

The company broke personal items, used my vacuum to clear up concrete, left the common stair in poor condition, left concrete in my carpet.... the list goes on.

I would not recommend this company.

review stars review stars review stars review stars review stars   2nd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a failed double glazed window unit replaced and the whole process was frankly exemplary. I was delighted with the product, the service & the price seemed reasonable. I would highly recommend this company and I would definitely use them again.

Everyone that I dealt with was very pleasant & helpful & communication was excellent throughout;
A survey visit was carried out promptly & the quote was with me the same day;
Manufacture & delivery time seemed very reasonable & the old unit was removed & replaced very quickly & efficiently;
The installer left the new window glass sparkling & the worksite spotless;
Invoicing was clear & the price was as quoted.

I couldn't have asked for more - an easy 5 stars!
review stars review stars review stars review stars review stars   5th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We had 3 windows replaced. Initial appointment was professional, friendly and informative. Quote was reasonable and received promptly. Work was completed within half a day to a high standard. Would highly recommend!

review stars review stars review stars review stars review stars   20th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a double glazed window replaced. The service received was great - from the initial contact to providing an estimate of the cost and likely timescale through to completion of the work. The guys turned up when they said they would and were polite and personable. I’d definitely use GR Services again and have already recommended to friends.

review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I had two brand new sash and case windows replaced in my flat and one window refurbed. The work carried out by GR Services was excellent. Everything was done as planned, the finish is great and the guys were very friendly, helpful and professional. I would highly recommend and will use again.
review stars review stars review stars review stars review stars   21st February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Phoned for a quote about 4 weeks ago and a friendly guy arrived when they said he would. Got a very reasonable quote for replacing 4 large windows. I was pretty specific on when I needed them done due to other work being done in my flat and GR were able to meet the timescale
Guys arrived yesterday with the windows and promptly set about removing the old ones. I stayed in for an hour or so then left them too it. There were 3 of them and they were all lovely guys. Returned about an hour before they expected to finish checked everything was going ok and left them again to return just before they were tidying up to leave
The tidy everywhere and vacuumed up the dust
Extremely happy with the calibration of the windows and also the staff. Will definitely recommend and will use again
review stars review stars review stars review stars review stars   7th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I had a new front door fitted. The advice given and the service provided was excellent. The door was fitted to a very high standard in only 3 hours. I would certainly recommend this company.
One satisfied customer!

review stars review stars review stars review stars review stars   6th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service provided by GR Windows & Doors. Very impressed with the overall experience.

Customer service was good with excellent communication and explaining the whole process and works to be undertaken.

Very professional glazers arrived on time and did the work to a high standard, cleaning up after themselves when leaving.

Will definitely recommend them and use them again for any further works needed.

review stars review stars review stars review stars review stars   9th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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GR Window and Doors were fantastic to deal with, professional, competitively priced and were really quick to quote and install. There was a tiny hiccup during installation where the letterbox was damaged, but it was replaced by the following day with no fuss. I couldn't recommend this company enough.

review stars review stars review stars review stars review stars   18th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service, booked an appointment for the engineer to look at the job. He turned up on time and was able to do it there and then. Even helped fix another door which wasn't on our original job. Repairs were completed to a high standard and I was asked to check I was happy before the engineer left. Very reasonable prices too.
review stars review stars review stars review stars review stars   27th November 2018
Value of Products/Services or Work Performed: £300
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After receiving some vert high quotes form other companies i was lucky to be directed to G and R windows and doors by recommendation through a family member. Working from a tight budget and after some discussion with Graham, he told me that the best option would be to replace the large, 3 main DG window pains that had now condensation between the glass. This saved me hundreds of pounds. The work was completed today and done well. Very pleased. Many thanks Graham and his team. Great job done. The best advice and price from any of the companies i had quotes from.
review stars review stars review stars review stars review stars   22nd October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Used GR Windows to externally and internally resealing all my windows ( not fitted by them) and from coming round to give a quote to finishing the job was excellent. Robert and Jack who did the work were friendly, professional, tidy and did a great job. I would definitely recommend them.
review stars review stars review stars review stars review stars   19th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I used GR last year for window fitting and very pleased. Last week I had a problem with a tilt and turn window and they were back at the property th3 day I reported the problem. Very professional and ultra helpful.
review stars review stars review stars review stars review stars   5th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I'm delighted with my new windows and front door. Their quote was very reasonable and everything worked like clockwork. The guys were hard working, helpful and left everything clean and tidy. They thoroughly deserve their 5 star rating.
review stars review stars review stars review stars review stars   20th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely brilliant from start to finish.I can highly recommend.
review stars review stars review stars review stars review stars   12th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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I was impressed by GR. They visited and spent time making a thorough assessment of the repair required to my patio doors and demonstrated the origins of the problem to me clearly before supplying an estimate, not knowing if they would actually get the work. When appointed they returned at the agreed date and time and were clearly committed to completing the work effectively and efficiently, which they did. I found them knowledgeable and reliable and I would not hesitate to recommend them as a company that justifies the 'Trust' in Trusted Trader.
review stars review stars review stars review stars review stars   7th September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I've just had several windows installed by this company and have been very happy with the entire process. The customer service has been great from start to finish, and from every representative of the company. At every turn, they've answered my questions (of which I had many) well and honestly, even if the answer was very occasionally "no that's not an option." They've also been thorough in ensuring that I know exactly how the windows work. The windows themselves seem solid and are exactly what I ordered, although of course I cannot attest to their longevity one day after installation. The quote was very competitive; that and their care and patience with my questions before making a decision to choose their quote were two of the main reasons I went with them over other companies. I would recommend them and will likely get them back in future if I need other work of this type.
review stars review stars review stars review stars review stars   13th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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I really higihly recommend this company, not only for the excellent job done at my flat, and their attention to detail, but also for their skills in communication. So often I had been disappointed by tradesmen not able to reply to emails or phone calls, especially if not available or not interested, that it was a breath of fresh air to actually have a normal and easy exchange of messages to find a suitable time for both of us!
Then Robert visited at the agreed time, checked both large double-glazed windows for two different problems, and was clear about my options from the start. It was such a relief when, after inspection, he found he could fix both, and even improve on one of them!
I can postpone the cost of replacement windows, so feel very relieved about that. And when I do, I will be sure to come to them for the quote!
review stars review stars review stars review stars review stars   12th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Graeme and his team installed our two new sky lanterns which replaced old Victorian cupolas on our top roof, doing this very professionally. Definitely recommended.
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