Edinburgh Heating Ltd

Having used Edinburgh Heating once again to carry out our annual boiler service, a small problem was identified which required a new auto air vent to be fitted to prevent leaks. This work was carried out by Iain a couple of weeks after the service, and as usual, performed in an efficient and professional manner. We will continue to use Edinburgh Heating for all servicing and maintenance tasks.

Annual service and minor repairs were done quickly and at good price.

Iain was great, kept me updated and followed the instructions for the appointment. He was friendly and professional, even showing me how the boiler worked and what to do to give it the best life span etc, super helpful and knowledgeable. Very happy.

I had used another company to put in a new mega flow, however the heating did not work so they had to be called again. This person came back and said it would take hours to fix so I thought let’s try some other company and chose Edinburgh Heating and thank god I did . It was sorted in less than an hour by Iain who knows his stuff. I would recommend this company as a 5 star . They know their job and are very nice people too. You will not go wrong with this company and I will certainly use them again when needed. Iain was excellent!

Boiler servicing

Had a boiler service but have used this company before for repairs and they've always done a good job. Boiler service was well managed, quick and Cain the engineer was pleasant and helpful.

I had my boiler serviced, having left it quite late to organise. It was easy to book, the communication was great and I knew exactly when Cain would arrive. I’ll definitely be using them again.

New Boiler

Iain has serviced our boiler for a number of years, which he also supplied and fitted. He always gives good professional and friendly service and is highly recommended.

Gas and boiler safety check. Excellent and professional service. Very pleased and would recommend to use again!

A friend recommended Edinburgh Heating to me five years ago for boiler installation as part of a renovation project and ended up by the best company I used throughout the project. During installation they were very patient and accommodating of my changing needs in regards to the radiators, providing valuable guidance. Since then, Iain and his team have continued to provide excellent customer service during annual boiler services and are on hand if I have any questions about the boiler/heating at any point. Consistent, communicative and accommodating, I recommend them to anyone looking for heating installation!

Annual Boiler service completed satisfactorily.

Work carried out efficiently and all left clean and tidy. Edinburgh Heating engineer was very good especially getting radiators to work after fitting new boiler. Would definitely recommend them.

Iain at Edinburgh Heating carried out a very comprehensive service of the boiler in our flat. It had not been serviced for some time and he was able to source a special part that needed replaced.
Iain was polite, informative & very professional.
I wouldn’t hesitate to recommend him or his company and would definitely use again.

We wouldn’t consider anyone else for our servicing and repair needs because in the past Iain has patiently solved problems which had baffled our previous service company. This year’s service was as thorough and friendly as ever, with very helpful reporting on the various tests. Although there was a non-urgent option to replace something, there was no pressure at all to commission the additional work.

Cain arrived on time and gave the boiler a thorough inspection. I was relieved that they could do the service as October is a busy time of year.

Great advice on phone before coming out. Explained work carried out whilst onsite, very thorough with approach. Would use again.

Good admin and excellent Engineer. Taking pictures of key readings/processes as part of the Service Checklist is a very good idea - and one I hadn't encountered before. Nice value-added.

Boiler repair
Extremely prompt response
Excellent service by Cain who was very knowledgeable and helpful
Would strongly recommend Cain and Edinburgh Heating

From my initial request for a quote for a new boiler to installation last year and the first service this month, the whole experience has been first class. Iain and Cain are two charming, personable guys who both do an excellent job. It was an absolute pleasure to have Cain install the boiler. He’s hard working, polite,gets on with the work and is exceptionally tidy. Just a joy.
How I wish all tradesmen were like this!
If you require a new boiler, use this fabulous company. You will not find better.

Fast, friendly and decently priced. Also great communication

Communication was great ahead of time with advisory on when to expect the engineer that was updated nearer the time. I got an appointment quickly to service our boiler. The engineer arrived on time, did a great job, was tidy and explained what he’d done. Price was excellent.

Arrangements for and annual boiler service carried out in their usual efficient and courteous manner. Recommended.

Excellent service from Ian and his team at Edinburgh Heating. Knowledgeable and very customer focused. Communication is first class. I have no hesitation in recommending them and have already passed their contact details to family members.

Ian came and done a boiler service for us. He is very knowledgeable and diligent. He carried out the work quickly and efficiently. We will definitely use Edinburgh Heating for anything else we will need

From the first contact to the fixing of my boiler, the service from Edinburgh Heating was excellent. Iain and his team are customer-focused, professional, friendly, extremely knowledgable, and go the extra mile for their customers. Glad I found this gem of a company. I wouldn’t hesitate to use them again.

Annual boiler service.

Great service, reliable and helpful.

Would definitely recommend.

Highly professional service . Excellent communication about key issues and proposed work required. Highly professional workmanship throughout the process . First class customer service . Would highly recommend. Thank you Cain !

Edinburgh Heating had just carried out the annual service on our boiler. We have had this since the company replaced our entire central heating several years ago, and its work is always very professional and efficient.

Another great annual service of boiler by Edinburgh Heating - from the reminder to booking to delivery, and as always, with good communication throughout.
Every person has been polite, and patient with my questions.
Highly recommend.

Boiler service. Job well done, thank you.

Knowledgable and punctual, good service

New boiler, new ventilation system, gas upgrade & whole system flow improvement: Our property is old and the design complex; our heating system is tricky and the "new" regulations for ventilation we knew were going to be a challenge. From our first interaction with Iain we had complete confidence that he could do the job and had a vision for what was possible. He and Cain worked tirelessly to solve the complexities they encountered, using their own obvious skill and reaching out to other experts for advice. Cain was a delight to have in our home & despite some very messy work, left his space spotless every day. We are now warm for winter, have buckets of hot water and already seeing the benefit of the upgrade in our gas usage and bills. Huge thanks to you both!

Always good quality work done.

This was an annual boiler service as it was Edinburgh Heating who installed the boiler. I get a reminder when the service is due, it is booked in and I get updates on the day of the service of their arrival time. Great service, great workmanship. Just a great company to deal with.

I used Edinburgh Heating to carry out my yearly service on my boiler for over five years
Iain and his employees, Cain this time are efficient and professional, Friendly and polite,
I will ask them the next time to service my heating system.

Last week Iain of Edinburgh Heating came to perform the annual service of my boiler.
He installed the boiler 10 years ago and has come back every year to do the annual service.
If I need him at any other time he always comes when he says he will, which is invaluable.
Iain is a very competent, pleasant and reliable tradesman who will always be my no 1.

Excellent service. Really took their time to check everything and chat me through the state of our boiler even though nothing was needed other than a service.

Could not recommend more highly

Great service, prompt and friendly.

Excellent service and super friendly staff. Iain helped me as another plumber was trying to rip me off.

Cain our plumber was very friendly and polite and explained everything to me.

I will never trust another plumber other than Edinburgh heating!

Boiler annual service for another year. Brilliant service as always

The hot water from my 18 months old combi boiler was intermittent, so I determined that a service might rectify this issue. The engineer who originally installed the boiler did not fulfil the appointments I made with him to do a yearly service, so it was recommended to me that I contact Edinburgh Heating.

Cain, the heating engineer, came on the requested day, and was thoroughly professional, approachable, and he informed me of everything he was doing. Once the service was completed, Cain showed me the boiler working fully, and the hot water was there. He advised me that the head of the flexible tap was probably blocked up, and that that was contributing to low water pressure from the head, and told me how to clean it. I did so, and the water pressure was /is back to normal.

The next morning, the boiler didn't fire up, and showed an error code. I tried pressing re-set button button, to no avail. I then called Edinburgh Heating, and spoke with Iain, the owner. He advised me that he would speak with Cain, and get back to me. Cain arrived at my door, and identified the problem (a small pocket of air that was causing flame to not ignite) and repaired it. All within 10 minutes.

That was 6 days ago, and everything is now working as it should.

If I were allowed to, I'd give 10 stars.

Thank you Cain and Iain; completely professional, with top-class customer service...

Philip Watson

Edinburgh Heating service my boiler annually. Ian is always prompt, polite and helpful. His work is of high quality.

I used Edinburgh heating to remove and put safe a couple of old gas fires. Comms were great, price was good and the quality of work was top class. Many thanks and would use again.

Gas boiler annual service.
The service was carried out on time and efficiently by one of their knowledgeable and friendly engineers. Highly recommended.

Leak sourced and repaired.
System was not functioning properly. Faults found and system now working properly.
Boiler service.
Customer service is impeccable. We were advised of each step throughout jobs. Engineers turned up on time. Work was done in a professional manner and completed leaving work area clean and tidy.
Would not hesitate to recommend.

New boiler installed, excellent communication, competitive quote, no mess, no fuss job done. Very happy customer, would recommend.

I have used Iain and the team at Edinburgh Heating to maintain my boiler for 5 years. They are always reliable, punctual, courteous, efficient and happy to help and advise on boiler issues. I would absolutely recommend Iain and his team.

I have used Edinburgh Heating for my boiler service for 5 years and have always had good service and good customer communication. Price very reasonable. Iain has always been honest with any questions I have had.
Thanks Iain
Ann

We have used Edinburgh Heating since 2021 when they installed a new vaillant gas boiler and they have serviced it annually. We have been very pleased with them. Communication has been excellent, the work has been carried out efficiently and tidily. They are a family company and show a high level of care towards their customers.

Boiler service dine really efficiently and everything explained and work carried out quickly and neatly.

We had a boiler replaced by Edinburgh Heating and just had them back to service it after a year. Excellent service and very friendly. Would absolutely recommend to anyone needing a boiler replacement/repair/service.

We had a fault light on our boiler and no hot water, they came out and diagnosed the problem as a sensor not working which we had them replace. Since then we noticed a small leak on our boiler a week or so later, the guys came back no problem at no further cost, replaced some washers for us and came a further time to check it whilst the washers were settling in causing the tiniest bit of weeping still. The second fault had no obvious relation to the original work done on the sensor but they were more than happy to help and sorted it out. I would use them again with no reservation and would trust them to come back until the job is right without running up huge bills.

Iain installed an intergas boiler and new water tank and nest thermostat several years ago. Kane did the annual service this week. Punctual, clean and tidy worker and explained what he had done. Fair price for the job a very reliable company to deal with.

Had a radiator moved and existing pipe work moved from the skirting and run under the floor. Communication, service and price were fantastic. Worked around other trades too, which made everything easier. Wouldn’t hesitate to recommend or use again! Thanks!

Annual boiler service. Done with efficiency and a pleasure to deal with.I would recommend this company highly.

Clean efficient and on time
Boiler service carried out and

Hired this company to install a boiler to my elderly mums house in the past and was also carried out to the same standards

Would recommend this company

Annual service for the boiler they installed initially, and then a recent repair when that became necessary. Always really efficient, prompt, and explaining things. A great service.

Annual service for my boiler which Edinburgh heating installed for me a few years ago.
Friendly, professional and reliable.

Boiler fitted by Ian in June 1916 ,since then there have been no call outs or breakdowns and the only costs incurred have been for
routine services.

Annual boiler service carried out thoroughly, with friendly professionalism, as usual. I’ve been using Edinburgh Heating since installation of the boiler in 2018.

Annual boiler service. Can turned up on time, did a professional job. Cleaned up after himself. Can't ask for more and all for a reasonable price. Have recommended EH to my neighbours.

Excellent, reliable service over many years of boiler servicing and maintenance from Edinburgh Heating. All the engineers are courteous, respectful and punctual. Communications are timely and very much appreciated. If there are unexpected delays, which has been rare, the engineer texts well in advance. The company excels at keeping the customer informed and explaining issues when they arise. I'm very happy with the service and would highly recommend Edinburgh Heating.

Annual service. Good and friendly service as usual. Thanks.

Edinburgh Heating I cannot praise them enough for their work ethic and professionalism.Ian and his staff will go the extra mile for you always very polite and willing to answer any questions.
Very professional company.Would strongly recommend.

Excellent service of our boilers much more efficient and thorough than the previous company.

Very efficient and professional company. Thank you.

Ian has been doing our yearly boiler service and repairs for a few years now. Always lovely and trustworthy. Would highly recommend.

Excellent company and service. Everything perfect; communication, arriving when agreed, comprehensive service, pleasant staff, helpful. I wish all tradesmen worked like this.

I contacted Iain for a repair to our Vaillant boiler which was intermittently failing to produce hot water. Iain arrived on time, diagnosed the issue (a defective sensor and an under-pressurised pressure vessel), explained the problem and applied the necessary repair. Friendly and efficient service, would highly recommend Iain.

I contacted Iain for a repair to our Vaillant boiler which was intermittently failing to produce hot water. Iain arrived on time, diagnosed the issue (a defective sensor and an under-pressurised pressure vessel), explained the problem and applied the necessary repair. Friendly and efficient service, would highly recommend Iain.

Annual maintenance check on boiler efficiently done by Iain and Cain, who come when they say they will and do a highly professional job. This company has looked after my heating for many years, and I would not like to be without them.

I have been very happy to be able to rely on Edinburgh Heating for annual boiler services for many years. I have found them to be consistently reliable and have always received excellent communication about visits. Thank you!

Absolutely delighted with Edinburgh Heating Ltd!
From first contact to completion, I was fully informed and instantly felt confident with trusting this company.
Cane carried out the work in a very clean a professional manner, his workmanship was excellent and took the time before and after the work to make sure I was happy and understood everything.

Very happy.

Thank again Edinburgh Heating Ltd

Iain and Cain did a great job installing my super new boiler. I'm delighted. Highly recommended

Excellent work. Disconnected old gas appliances. Very professional, punctual, friendly. Highly recommended.

We are happy to recommend Edinburgh Heating after they provided us with an excellent product and service, replacing a boiler, several radiators, and a good deal of pipework. Compared to other companies we considered, we found the Edinburgh Heating team (Iain, Cain, and Heather) more helpful, more responsive and more considerate. They are clearly experts in what they are do and also respected our time and property, patiently answering our questions and leaving things tidied away at the end of each working day. They adapted efficiently to the challenges thrown up by some unanticipated complexities in the fabric of our old tenement flat. Thank you very much!

Boiler service and advice about heating

After our boiler failed we contacted Edinburgh Heating for a quote. Iain came out and gave us a very reasonable quote for a new boiler installation. Luckily due to a cancellation Iain and Cain were able to come and do the work quickly. The work was done quickly and efficiently. They did a great job and gave some great advice on setting up the boiler so it would work efficiently and save us a few quid on the energy bills. I have nothing but praise for the service I received and would highly recommend Edinburgh Heating and will be using three for my boiler servicing from now on.

Boiler service. Cain arrived on time as scheduled. Friendly, helpful and efficient.

Very happy with work done.
Highly recommend this company.

I made this callout – unintentionally – for an overflow from someone else's boiler! Iain came out quickly in response to my call, checked my boiler thoroughly, and was very good-natured about my mistake. Thanks!

Very reliable and quality workmanship. No hesitation in recommending Edinburgh Heating

Nice. Professional and flexible when I had to cancel on a few occasions. Would recommend

We had our boiler serviced followed by a speedy repair. Iain and team we incredibly quick to reply to our enquiry and very helpful. The standard of work was great and Iain was professional and friendly. Would highly recommend.

Annual service of boiler installed by Edinburgh Heating one year ago.
Very easy to arrange, and work carried out very cleanly and efficiently.

We are very happy with the original installation and follow-up service.

On this occasion we just had an annual service and all's well. Over the course of many years, several jobs from minor repairs to major repairs to full replacement, including when we've moved house, Edinburgh Heating have been a trusted, competent, reliable and reasonably priced company, personable service, great communication and a pleasure to deal with.

Edinburgh Heating fitted a new boiler. Iain and his team were great and I wouldn’t hesitate to recommend them

Cain from Edinburgh Heating performed a boiler service for me on 14/03/24. He arrived on time, was thorough and the work completed to a high standard. Cain was friendly, professional and communicated well throughout. He highlighted a couple of issues that may need to be addressed in the near future which allows me plan maintenance rather than have the heating system fail. Very happy with service. I can recommend to others.

Boiler service.
Work was done very thoroughly and efficiently. Heating engineer was friendly and informative. He answered all my questions clearly and gave me advice regarding the upgrading of my system.

Boiler Service
Prompt service, clean, tidy and professional job done as usual.

Boiler service by very efficient and polite engineer - good system for keeping track of arrival

Iain comes and checks our boiler for us every February, and gives us complete peace of mind. We know it's going to work perfectly for another year. If there were ever any problems, we know we could get in touch with Edinburgh Heating and they would help us ASAP. Already recommended them to others on a number of occasions.

An excellent job done, service and repair of the boiler. Would definitely recommend.

Iain installed my combi boiler and my new radiators a couple of years ago and I have him back every year to do the service. I find him very helpful and he takes the time to explain anything I don't quite understand and he also sorted my nest thermostat this time too. Would be happy to recommend him to friends and family.

Fantastic service from Iain, Cain and Heather. Contacted Edinburgh Heating to arrange a quote for a new combi-boiler to be installed. Iain came out within a few days and provided a quote for the work. Once the quote was accepted, Cain was able to start the next day, which was a massive help. The full installation was carried out within a day and a half, with the work being to a really high standard. I would highly recommend Edinburgh Heating.

Iain carried out the annual servicing & maintenance of my mum’s heating system. Provided a very professional & friendly service throughout and was very reasonably priced.
My mum has already recommended him to one of her friends and will definitely be using this company again.

Edinburgh Heating has serviced our heating system for a good many years and installed a new boiler in 2016. Their latest visit was this month when the engineer due to call had to cancel on the day due to illness; Ian picked up the job himself. This was typical of their commitment to customer service and I would highly recommend Edinburgh Heating.

Cain was great - arrived on time, tidy worker and really happy with the end result.

Brilliant service from Iain and his team. Saved the day after another company left me without heat and hot water following an annual service. Organised and fitted a new boiler for me within a few days of the problem arising.

Extremely helpful throughout and special mention for Cain, the fitter, who was 1st class from start to finish.

Highly recommended.

Boiler service….
Very efficient with texts and emails to arrange time. I received a text 10 or so minutes before arrival before both visits. A huge help…
Fault found with the boiler ( we were aware something was faulty) but boiler was left so we could still use it and part was sourced and fault fixed within a few days.
Very happy with this years boiler service!

Repeat customer- again work carried out as planned, on time, competitive cost - very helpful advice also offered. Wouldn't use anyone else now

Move route of gas pipe .
Cain did a great job of moving the gas pipe route.
Also removed an old lead pipe and replaced with copper .
Overall a great job was done .
Thanks
Ryan

Boiler service

Boiler service - carried out efficiently and professionally as always.

Everyone at Edinburgh Heating is a pleasure to deal with. I’m always very happy with the work that is carried out. On this occasion, Cain was prompt ( especially so as we were given a last minute cancellation! ) efficient, knowledgeable and friendly - he did a great job. Heather on the phone and Iain are always equally good to deal with. I would always recommend!

They are always in contact with you so you know exactly when they are about to arrive. Always get the job done very pleasant. Would recommend this company to do the work

Reliable, friendly, efficient. Good communication

Great service, kept well informed on appointment time, well priced. Clean working environment, and some lovely guidance on future maintenance.

Iain (Edin Heading Ltd) does a great job,
very professional & reliable.

New replacement Vaillant boiler installed without fuss. Cain was careful and unobstrusive while working and generally helpful. Costs were as quoted.

We have used Edinburgh Heating many times over the years and have always had friendly and reliable service.

Fixing leak in radiator. Very prompt, and helpful. Will always use this company in the future.

Iain installed our boiler nearly 12 years ago now and has serviced it ever since. This last job was to repair a faulty pressure relief valve and Iain did it with his usually efficiency. A nice guy to have around too! We wouldn't hesitate to recommend him to others.

Iain, Heather and Cain were all outstanding, can easily recommend them if anyone is wondering if they should use Edinburgh Heating. At very short notice they installed a new gas combi boiler for my 85 year old mother after she waited more than two weeks for a large national company to repair the old one only to find on the repair date they could not repair it hence the urgent hunt for a competent company to install and then look after a new boiler. The contrast was huge - Iain and Heather were genuinely concerned about the situation and strived to provide an incredibly swift solution (which they did - from first call to installation was 2 days!!). Cain installed the boiler and matched Iain and Heathers concern and professionalism with a first class piece of work. A great team and importantly for mum a local, caring team rather than being a statistic in a call centre. Well Done Edinburgh Heating.

Needed a new boiler for my elderly mum when her heating broke down and called Ian on a Friday afternoon. He was very professional and understanding and visited her the same afternoon. I live some distance away so was acting on my mothers half, Ian provided a full quote very detailed and reasonable that same evening and the work was carried out the next Tuesday. Professional work carried out by Cain and heating back on and working with the new boiler installed. I could not fault this company
who treated my mothers broken boiler as a priority and were very easy to work with.
I would thoroughly recommend this trusted company and will use them in the future.

The usual excellent standard.
We have contacted Iain and his team whenever we need a service, and we are always impressed by the work done. They explain the difficulties, consider options and advise on the way forward.

Can’t recommend Iain and his team enough. Delighted with the service provided. Iain is a top guy very helpful and a pleasure to deal
With.

Iain came to install a nest thermostat and to service my boiler. The thermostat was installed quickly and efficiently. Iain picked up on a fault in the boiler and returned with the necessary replacement part to replace the faulty sensor and do the service.
Both Iain and Heather ( in the office) were quick to respond to any queries. I found Iain to be pleasant, efficient and knowledgeable. I liked that he explained what he was doing.

Edinburgh Heating service my boiler every year and I can recommend them 100%. Always on time, never let me down. The boiler works without any issues.

Edinburgh Heating provide very reliable and friendly service. They have been doing annual services for us since 6 years ago, when they swiftly replaced our old broken boiler at short notice just before Christmas.

Great work.

Amazing service , this company helped me out when I couldn’t get to the house . Would recommend to anyone .

Iain came to service the boiler as he has done many times. He is quick and efficient and communication is great. He’s very friendly and helpful. I wouldn’t hesitate to recommend this firm.

Company called out to complete a first service on Ariston gas boiler. It was found that screws were missing on the flue and the central heating system water was filthy, black in colour. Also no filter fitted, I informed the company who had originally fitted the boiler and their engineer came out fitted the screws took a sample of water and said he had seen cleaner.
At this point I decided to ask Edinburgh Heating to flush the system, and fit a filter also a new radiator.
A young plumber arrived (Cain),very polite, professional and sympathetic to my situation, 86 years old. Job complete now and system working perfectly. Thanks so much I will use your company from now on, and wish you had fitted the boiler.

A very professional boiler service. Took time checked everything thoroughly. I recommend them.

Annual service as part of ten year warranty for gas boiler. Work always done to high standard.

Annual service for boiler carried out. We were sent a reminder and we received texts on the day giving us their arrival time.

The boiler was installed 4 years ago and we haven't had any problems with it.

Iain is very friendly. It's always lovely to see him and have a chat. He's very knowledgeable and efficient too. Thanks.

Had Iain in to look at my Honeywell Evohome system and he was very helpful in identifying and fixing the faults. Would definitely recommend

Ian obviously knew my Vaillant boiler inside out and I found the whole service very professional with excellent communication prior to his arrival.

Boiler service and seals changed. Good communications. Work carried out professionally.

Living flame fire safety check . Always efficient and leave site clean and tidy. Would recommend.

Boiler annual service (Edinburgh Heating having installed the boiler a few years ago). As usual the engineers were courteous and carried out the work efficiently and tidily. My questions were answered pleasantly. I am very pleased with the service provided.

Edinburgh Heating installed my central heating boiler about 6 years ago and have done the annual maintenance service ever since. They have been reliable and I've had no problems.
They also responded quickly to emergency call outs, with an earlier boiler, which they hadn't installed.
They provide a friendly, professional and reliable service.