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Edinburgh
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Dolphin Stairlifts Scotland

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 4.8 out of 5 based on 6 reviews and feedback.
Trusted Trader member since 2024.

Dolphin Stairlifts Scotland
4 Damhead Holdings, Lothianburn
Edinburgh
EH10 7DZ
0131 445 5574
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Business Information

Dolphin Stairlifts Scotland are a second generation family business based in South Edinburgh, offering a wide range of mobility and accessibility solutions throughout Scotland.

We provide new and reconditioned stairlifts, platform and through floor lifts and mobile, ceiling and pool hoists as well as other accessibility products. We can help find the best solution for your needs and budget.

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Reviews and Feedback

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4.8 out of 5 based on 6 reviews.
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review stars review stars review stars review stars review stars   11th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Chairlift fitted for my mother. Tricky staircase but Dolphin made the whole process easy. No drilling required to walls is a bonus. Whole process was explained and thorough measurements taken - stair lift then fitted perfectly. One or two initial electrical glitches - all solved quickly. Stairlift has worked without fault since then. It's been a life changer and everyone at Dolphin has been helpful and supportive

review stars review stars review stars review stars review stars   27th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
First class service as always. We had to call up on a Saturday explaining that we were in urgent need of out stair lift repaired for my elderly parents.
Right from my first phone call to Sarah and to Chris coming out to repair the stair lift in record time a first class device was provided.
We didn’t even purchase it from them the company in Fife who installed it refused to come out and repair it a year ago and Dolphin saved the day back then too.
Can’t recommend Dolphin Stair Lifts highly enough 5 star service as always
review stars review stars review stars review stars review stars   18th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had a stair lift installed in my terraced house. It was a tricky staircase with steep treads and a curve and Dolphin explained how they take measurements and set up a CAD (Computer Aided Design) to fit each staircase uniquely. The fittings are all installed into the stair so there is no damage to the walls. The installation went well - took less than a day and was straightforward. The stairlift was a soft colour that blended in well and it folds up against the wall so isn't obtrusive.
Initially I had some problems when the stairlift wouldn't start but Dolphin's response was quick and effective. The 'fix' required fitting a major new component which was all done under warranty and I have had no problems at all since then. Dolphin are approachable and responsive. My stair lift has changed my life. I didn't realise just how much easier it would be for me and I wouldn't now be without it. I'm moving soon to a bungalow and it is an easy job to remove the stairlift. Dolphin provided constructive, approachable support for me and my family while I adjusted to needing more support. Having a local service is a blessing as they respond very quickly. I recommend Dolphin to anyone looking to invest in this life changing option.
review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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Review Comments
From initial enquiry to supply and installation of the Handicare stair lift by Dolphin all was handled expertly and to the best of professional standard.
review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Dolphin provided an appropriate access solution to my Parkinsons related problems using a bath. This was done without physical fixings to my property by the installation if a rise and fall seat with reclining back. This was achieved by consultation and timeously.
review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had a stairlift installed for our elderly mum.
The service was great from start to finish. The owner of the business, Chris, came out himself for the initial time and financial quote.
The quote was both competitive and fair, the work came in on time and within budget.
Chris and his team kept in contact with us throughout and even for aftercare.
Wil no doubt I will be recommending them for both commercial and residential projects.