In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Craft Worx Ltd

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 4.9 out of 5 based on 28 reviews and feedback.
Trusted Trader member since 2019.

Craft Worx Ltd
The Cottage Lyricaal Steading, Ballencrieff
Bathgate
EH48 4LD
01506 636991
07760 289 817
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Business Information

At Craft Worx, we have gained a reputation for our dedication to quality. We work to one high standard only and achieve great results. This is gained through allowing time and attention to detail for each window to ensure beautifully balanced, beautifully finished and draught free windows.

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Reviews and Feedback

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4.9 out of 5 based on 28 reviews.
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review stars review stars review stars review stars review stars   29th May 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Richard was friendly, informative and an excellent worker. He made sure I knew what was being done each day. He kept doors closed to contain the inevitable dust and vacuumed each night leaving the room he was working in tidy and accessible. My windows look wonderful now.
I would recommend Richard to anyone needing windows repaired and/or renovated. I've had many lovely comments about my refurbished windows.

review stars review stars review stars review stars review stars   8th May 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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New double glazed windows and outside door fabricated and installed. Design and finish had to comply with Edinburgh Council restrictions for Grade B Georgian house.
review stars review stars review stars review stars review stars   1st May 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We have used Craft Worx on a number of previous occasions (they have now refurbished all 13 windows in this apartment) and they have always been unfailingly helpful, professional and reliable. This most recent project lived up to their high standards.
review stars review stars review stars review stars review stars   27th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Craftwork (Lynn and Richard) are a pleasure to deal with from start to finish. A small business that clearly takes pride in keeping their customer’s delighted and clearly understand the importance of quality of service and quality of product on their reputation.

We had all the windows in our two bedroom flat (part sash ad case and part casement) renovated and retrofitted with double glazing. The finish and function of the windows is superb! No more drafts, no more sticking windows, no more scratched and paint spotted window glass.

Fantastic. I would not hesitate to use them again should the need arise elsewhere.

Thankyou.
review stars review stars review stars review stars review stars   24th November 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Complete renewal of glass (Victorian float) with modern sealed double glazed units using the original wooden frames where possible.
New wooden frames in the kitchen since the existing units were insufficiently robust to hold the new glass.
Everything went very smoothly and was finished to a high standard
review stars review stars review stars review stars review stars   16th June 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Window renovation, double glazing, draught proofing and final finish painting including surrounding woodwork.

I am delighted with every aspect of the work completed by Richard. He has transformed my windows. He is a craftsman of the first order and I would highly recommend his company.

Review Image 1 for Craft Worx Ltd by Sheila 
review stars review stars review stars review stars review stars   9th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Amazing support and help even though our particular needs are not in their remit Richard spent over an hour looking at our windows with us and providing advice and support on his day off - I really wish we could have used their full services as they are really lovely knowledgable people willing to help- thanks so much
review stars review stars review stars review stars review stars   11th February 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Very professional approach in all aspects of preparation and execution to satisfactory conclusion.
review stars review stars review stars review stars review stars   25th January 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Replacement sash windows. A beautiful job. Real craftmanship. Very accomodating in minimising the distruption to our small flat! Very helpful and communicative despite the difficulties of the pandemic. Would highly recommend.

Review Image 1 for Craft Worx Ltd 
review stars review stars review stars review stars   28th July 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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The windows were removed and double glazing fitted into the original frames. Windows were replaced into the boxes with brushes. Sash lead weights were adjusted to accommodate new weight of windows, original window furniture refitted, rotten or damaged wood replaced in windows and frames. The outside wood was painted

All work done on site, which was messy, was tidied up and cleaned up and the rubbish removed. The work was all scheduled and agreed so that the house was usable at all times.

Very difficult to answer the questions above as only time will tell for the first three questions. Certainly would recommend and use again and I don't recommend usually. I only offer an opinion if asked a direct question.

No point in a photo as the windows don't look different which is part of the beauty of this work. The new glazing is heat efficient but doesn't look different to the observer. It's as if the windows had had a face lift.
review stars review stars review stars review stars review stars   24th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I had two sash and case windows in listed buildingbcompletely refurbished.

Standard of work was absolutely excellent. From initial contact to completion of work the service was faultless. Windows look fantastic and, for the first time in years, now operate faultlessly. The work was completed on time and the area left extremely tidy and clean. Both Richard and Lynn were lovely people to deal with throughout.
review stars review stars review stars review stars review stars   31st August 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Richard and Lynn did an outstanding job on our sash and case refurbishment. The quality and efficiency of the job was fantastic, Richard was very clean and the process was stress free. The quality of the work when completed was outstanding, the windows look amazing. Great business and great craftsman. CraftWorx is an apt name, because he really is a master craftsman.

Highly recommended.

review stars review stars review stars review stars review stars   13th January 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Richard refurbished all our sash and case windows. He was sensitive to the fact I worked from home and always made sure to minimise the dust and chaos in the house. He and his partner Ross delivered a very high standard of craftsmanship. We were delighted with the results. He comes highly recommended
review stars review stars review stars review stars review stars   22nd November 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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The refurbishment of 7 traditional sash and case windows. My experience was excellent. The workmanship appears to be of a high standard. The projected time scale was respected. The joiner doing the work was very tidy .
review stars review stars review stars review stars review stars   22nd November 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Refurbishing sash windows on an early 19th century villa, including replacing some sills. Very pleased indeed with the quality of the work and the friendly efficient service. Happy to recommend.

review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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They were absolutely unbelievably brilliant! They repaired and painted the windows in the flat that hadn’t been touched for more than 20 years and were in a bad state.
What they achieved was a miracle! And they made absolutely no mess at all!
review stars review stars review stars review stars review stars   1st November 2019
Value of Products/Services or Work Performed: £25,000+
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The windows on our 6 bed victorian house were refurbished and double glazed by Craftworx. The cost was a fraction of new windows and we have beautifully restored windows in our conservation area which remain in keeping with the house.
No scaffold was required and the house was left clean and tidy.
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Several windows double glazed with great efficiency and tidy ness, this has made a lot of difference to the warmth of the house. I couldn’t recommend Richard and his men more highly.
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Craft Worx provided a fantastic service. The owners were very friendly and helpful throughout. We had our bathroom sash window refurbished. The work was of a very high standard. Richard was punctual and tidy and the process was very straightforward. We will definitely use Craft Worx for any future window renovations/replacements and would highly recommend them.

review stars review stars review stars review stars review stars   23rd October 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Refurbishment of six sash and case windows in top floor flat.

The team were a pleasure to deal with from start to finish.

I have referred them to two others who have employed the firm already.

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