In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Contract Heating Limited

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 4.9 out of 5 based on 297 reviews and feedback.
Trusted Trader member since 2016.

Contract Heating Limited
2B Bankhead Crossway South, Sighthill
Edinburgh
EH11 4EX
0131 458 3377

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Business Information

Contract Heating have a proven track record that spans more than 20 years. In that time we have continued to provide landlords and tenants with a first class boiler repair and installation service.

We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based at our office in Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.

We provide a range of services to landlords, property managers and private clients. The services we provide include:
PAT & Electrical Testing, Gas Safety Checks, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Fire Alarm Maintenance, EICR, Fire Risk Assessment, Service Contracts, EPC's, boiler repair and installation, Gas Engineer Training, Landlord Gas Awareness Training.

Contract Heating are third party certified for each type of work we carry out. This ensures high standards as we are audited by each certification body - Gas Safe Register, NICEIC, BAFE and The Legionella Control Association. This means that you are in safe hands with us and can easily verify our competency.

When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.

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Reviews and Feedback

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4.9 out of 5 based on 297 reviews.
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review stars review stars review stars review stars review stars   27th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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We recently had a problem with our boiler, and faced the holiday season with the prospect of a cold home and no hot water. We found the service provided by Contract Heating to be excellent. The engineer carried out the work promptly, within a couple of hours of our call. He was efficient and helpful. The office staff and technicians are helpful and friendly, we cannot recommend them highly enough.

review stars review stars review stars review stars review stars   24th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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A terminally ill boiler the week before Christmas. I phoned Tuesday, the engineer called the next day - efficient and friendly. fault diagnosed, part ordered - called when later that day to say part arrived - full quote given - the next day, Thursday, part fitted, all fixed by 10:30am.

Very good service, fast, efficient and extremely helpful. Hot water and a warm house for Christmas.

The best part was that the labour cost was so reasonable - only £120 for short notice emergency, and the subsequent repair.

I cannot recommend more highly - and, unlike British Gas - not tut-tutting and attempts to upsell etc.
review stars review stars review stars review stars review stars   23rd December 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of boiler and underfloor gas pipes. Years of old boiler being serviced. All staff very helpful, giving good support and advice. Working to COVID guidelines and cleaning up after work completed. Would recommend and will continue to use their services
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review stars review stars review stars review stars review stars   14th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Called out to investigate combi-boiler which was cutting out. Excellent response in the early afternoon of the day we called. The engineer solved the problem. We have used the company for our annual central heating servicing since moving in to the flat 3 years ago, as recommended by the previous owner. The service is always excellent and the prices are reasonable.

review stars review stars review stars review stars review stars   2nd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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I have used Contract Heating for ten years for gas appliance checks including central heating. The team have always been efficient, professional and responsive, and I highly recommend them.

review stars review stars review stars review stars review stars   16th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Old boiler removed and new boiler installed by Rob and Dean with no fuss or bother and no mess. Time estimated was time taken to complete job.
review stars review stars review stars review stars review stars   7th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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6We have used this company for 17years and have always been pleased by their service. They have just installed a new boiler for us. Their engineers were very efficient, which we expected, but we were very pleased by their positive and friendly attitude. We would definitely recommend this company.

review stars review stars review stars review stars review stars   30th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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At a time when I have completely lost faith and grown ever frustrated with the service standards and customer relations operations of many other service suppliers, Contract Heating is an outstanding example of how a company should operate. Courteous, timely, efficient and personable this is exactly how businesses should operate and deal with their customers. . Well done.
review stars review stars review stars review stars review stars   29th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Our boiler had served us for 18 years. Serviced annually by Contract Heating. It was time to replace the boiler before it would eventually breakdown.
We had an estimate by Contact Heating for a new Ariston Boiler.
Delighted with the price.
It was installed in one day. Installation team talked us through every stage.
We now feel the difference with new boiler and house heating. It is remotely monitored by Contract Heating and Ariston for any fault to be detected immediately.
We have a handheld device to set heating . Super.
I wish to compliment Contract Heating and the Installation team.
review stars review stars review stars review stars review stars   10th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had a boiler replacement carried out by Rob and Jonny. The result is fantastic, they house as clean and tidy after the job as it was before, and they were extremely professional. I highly recommend them.
review stars review stars review stars review stars review stars   26th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Rob and Alan were terrific ! As my need for hot water and heating was urgent, they installed my boiler on a Saturday ! Very neat and tidy .. good workers.
review stars review stars review stars review stars review stars   21st September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Contract Heating has serviced my gas boiler for12/15 years and over last few years kept it going despite its age. Decided would replace it before winter set in and got 3 quotes, surprised to find Contract Heating marginally, least expensive of the three. Discussed details with supervisor Craig and got all the answers I needed, accepted quote and within 7 days new boiler delivered and installed including arranging sub-contractor.
Alan and Johnnie arrived as arranged, took ownership of the job and I was comfortable to leave them to get on with it. Estimate had been one and half days but completed in one. New boiler doing its job, installation flawless, guys punctual, smart, cleaned up fully after they had finished, all waste and old boiler removed that afternoon.
Could not fault Alan and Johnnie in any way and good back-up from Craig, and Jodie in the office. Would recommend them without hesitation.
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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This company serviced my boiler in August 2020 when it was still difficult to get this type of work done due to covud restrictions. I used them again this August 2021 and plan to continue to do this. They are efficient, contactable, professional, friendly, dependable and great value for the service they provide. Very happy with this vompany.

review stars review stars review stars review stars review stars   27th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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I use them every year for my Boiler Service.
Very reasonably priced, the engineers always adhere to distancing and masks
Always impressed with their efficiency, ease to book and how helpful all the staff are that I’ve had dealings with
I will be using them again next year

review stars review stars review stars review stars review stars   20th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I’ve been using Contract Heating for over a decade; both for our own home and our rental property, and I have always been happy with their work. For this job, Eric and his team re-routed some gas piping and replaced the broken heat exchanger on our home boiler. All the work was done within 4 hours to a high standard with no mess and no fuss. The quote was also the lowest out of 3 reputable companies we approached for an estimate. Highly recommended.

review stars review stars review stars review stars review stars   4th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Rob and Lewis did a first class job installing my new radiators and went to a lot of trouble and effort to get the new pipework under the floor. They are such a professional, hardworking and cheerful couple of guys who were a pleasure to have working in my property and are a credit to their company.
Well done guys :)

Torquil and Leanne in the office were also most helpful during the booking in process.

Thank you, Contract Heating, for yet another job well done.

review stars review stars review stars review stars review stars   2nd August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We replaced our boiler. The staff were patient and very helpful. As the boiler is just installed, I cannot really comment on the quality of the boiler or its value for money but the quality and value of the company’s service is very good.

review stars review stars review stars review stars review stars   15th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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My annual boiler service was carried out this morning, quickly and efficiently by a polite and tidy engineer, I have been a customer for many, many years and always find the service exemplary.
review stars review stars review stars review stars review stars   27th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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First heard of Contract Heating in 2008 and used them until I moved away in 2020. They are reliable, skilful and courteous. Their prices are always fair and the work is first class. They conserved my ageing Worcester boiler in an older property and upgraded the heating system making it more sensitive and responsive. Their one-off non-contractual charging system for annual services makes them very competitive.

review stars review stars review stars review stars review stars   24th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Torquil, Leanne, Patrick and the rest of the team have provided an excellent service.
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