In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Contract Heating Limited

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 4.9 out of 5 based on 297 reviews and feedback.
Trusted Trader member since 2016.

Contract Heating Limited
2B Bankhead Crossway South, Sighthill
Edinburgh
EH11 4EX
0131 458 3377

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Business Information

Contract Heating have a proven track record that spans more than 20 years. In that time we have continued to provide landlords and tenants with a first class boiler repair and installation service.

We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based at our office in Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.

We provide a range of services to landlords, property managers and private clients. The services we provide include:
PAT & Electrical Testing, Gas Safety Checks, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Fire Alarm Maintenance, EICR, Fire Risk Assessment, Service Contracts, EPC's, boiler repair and installation, Gas Engineer Training, Landlord Gas Awareness Training.

Contract Heating are third party certified for each type of work we carry out. This ensures high standards as we are audited by each certification body - Gas Safe Register, NICEIC, BAFE and The Legionella Control Association. This means that you are in safe hands with us and can easily verify our competency.

When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.

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Reviews and Feedback

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4.9 out of 5 based on 297 reviews.
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review stars review stars review stars review stars review stars   13th March 2018
Value of Products/Services or Work Performed: £83.40
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Very happy with the service provided by Contract Heating. They have serviced the boiler at my flat for years and more recently also the boiler at my partner's flat, which we now run as self catering apartments so reliability is essential. The recent visit was arranged very promptly to fix the boiler. Although the time is booked for either afternoon or morning, the 'gas engineer tracking app' is excellent because you can see how many more jobs the engineer has until getting to you. I was impressed with how professional the engineer was, he worked effectively and cleanly, tidied up and set the kitchen back the way it was. He took time to explain what he had done and how to look out for whether there could have been other potential causes for the problem, having fixed the first obvious cause.
We've also been very happy with the regular services.
review stars review stars review stars review stars review stars   8th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating assisted me with the reconnecting of a moved gas meter to my domestic system. Great job, very helpful and careful. Timing was crucial. Very happy.
review stars review stars review stars review stars review stars   23rd February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service from Mr McCall who arrived when the app said he would and completed the job efficiently and with good humour. Would recommend heartily!!
John
review stars review stars review stars review stars review stars   16th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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The engineer arrived on time, was very thorough, knowledgeable and tidy.
He was extremely pleasant and a credit to your firm.

I forgot to ask his name but I told the girl on the phone how impressed I was. He was at my house at 10 am on Friday 16th Feb. so you could check who he was and please pass on my thanks.

review stars review stars review stars review stars review stars   12th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler installation. On time, professional, courteous, friendly, knowledgeable, tidy and considerate. An excellent service. ( Engineers were Ryan and Chris). Many thanks.

review stars review stars review stars review stars review stars   8th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Had a new boiler installed. Had a couple of issues with the install, which can happen with any company, but they dealt with the issues extremely well, immediately responding to me and quickly resolving all issues. Left with a very good install and very good value for money. Would definitely use again and intend to use this company for maintenance of boiler going forward.

review stars review stars review stars review stars review stars   31st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Used this company for a number of years. Reliable service and good quality tradespeople at a reasonable price. Would recommend

review stars review stars review stars review stars review stars   20th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Chris and Allan came to our house on Wednesday and Thursday to install our new condensing boiler. They were friendly, helpful and their housekeeping was very good. I have been a customer of Contract Heating for more than 10 years and would highly recommend them to anyone looking for central heating installation or service contract.

Thanks guys

Brian Masterton
review stars review stars review stars review stars review stars   9th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating were tasked to visit my home by my landlord to conduct the annual boiler and electrical inspections. During the visit an issue regarding faulty electrics in the consumer unit was discovered and the company sent "Ben" to evaluate and commence remedial work. He did so by obtaining and replacing the entire unit with professionalism, he was highly knowledgeable and despite his eagerness to continue, he was prepared to discuss the ongoing work in a patient and respectful manner and was happy to answer any questions I had with confidence. He was smartly turned out, polite and respectful. Ben ensured his work area was cleaned up and free from working debris at all times and particularly on leaving the job. We were kept in touch at each stage of the remedial work by updates, calls on arrival times and estimated time necessary. I have no doubt that my landlord will continue to use Contract Heating and that the ratings "value for money" will be favourably assessed by them (I will not have sight of the invoice).
review stars review stars review stars review stars review stars   4th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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I had all my landlord certs and remedial work done with Contract Heating. The whole process was hassle and stress free from start to finish. From booking a job to getting the receipt of work the customer service was excellent. Very friendly efficient staff.
The works that came to the house were vert professional and worked tidily. They were very respectful of myself and my house.
As a single woman i felt very safe in my home alone with the workmen.
I would only use this company in the future as their pricing and commitment to customer satisfaction is unbeatable.
review stars review stars review stars review stars review stars   3rd January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Today Rob and Ryan fitted a new boiler for me. First class job. Arrived prompt, did an amazing job and tidied up after themselves. Really professional
review stars review stars review stars review stars review stars   2nd January 2018
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem, just as all firms were closing for Christmas, when our gas supply was cut off due to a minor leak in pipework between our flat and a remote meter room. None of the companies we tried would make any arrangement for a repair, until we tried Contract Heating. Although unable to attend until Boxing Day they contacted me first thing that morning and a repair was quickly and efficiently completed even though they had only a skeleton staff available.

review stars review stars review stars review stars review stars   22nd December 2017
Value of Products/Services or Work Performed: £1 - £1000
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On time; VERY efficient support from their office meant they sorted all the admin with my guarantee on the spot.
review stars review stars review stars review stars review stars   19th December 2017
Value of Products/Services or Work Performed: £1001 - £5000
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We've used Contract Heating for servicing our old boiler for quite a few years and were always happy. So we decided to use them when the time came to install a new one. The quotes were very competitive and, unlike some firms, an engineer came rather than a salesperson. This absolutely sealed the deal for us! He knew what he was talking about and was able to work out in advance of the installer, where piping would go and where there might be issues. The installation took one day, was carried out efficiently, on time and with courtesy by the engineer and the young apprentice. We can honestly say that we would highly recommend Contract Heating to anyone wanting boiler servicing or installation.
review stars review stars review stars review stars review stars   13th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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My boiler was not able to heat up my water, the engineer (Eric) found numerous faults and managed to get the parts, it took about a couple of weeks but this was due to the age of the boiler, Eric was very courteous and the office staff were also extremely helpful and allowed me to discuss things in detail.
Thanks to all.
Very good.
review stars review stars review stars review stars review stars   6th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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I have used Contract Heating for a number of years and can highly recommend their Company. The team provide a highly efficient, professional and reliable service both in the office (Leanne and Laura) and all the engineers who arrive on site.
Calum upgraded my electrical system recently and cheerfully worked long hours (well above and beyond the call of duty) to ensure the job was completed in one visit. He is a credit to the Company.
I also had a small water leak in the heating system. Eric arrived 1st thing and had it fixed in 10 minutes.
A great company to deal with. Thank you all.

review stars review stars review stars review stars review stars   30th November 2017
Value of Products/Services or Work Performed: £1001 - £5000
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The technicians from Contract Heating that came to install my new boiler were excellent and a credit to their company.
review stars review stars review stars review stars review stars   23rd November 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Contract Heating maintained our old boiler for many years. When we had to replace it we asked Contract Heating to do this work for us.

As we were resiting the boiler there was a lot of additional work to do.

The installation team did a great job.

I highly recommend Contract Heating if you're looking for a professional approach as well as friendly and properly trained staff.
review stars review stars review stars review stars review stars   15th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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First glass service ,i needed a plumber not a service they usually give ,but as i have a heating contract with them they sent one out at a time to suit my working hours ,even though it was just about his finishing time he went to the merchant to get the part i needed and stayed on to fit it ,all with a cheery word and a smile .can not praise the service i was given enough .
review stars review stars review stars review stars review stars   13th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Rob and Connor persevered to locate and repair a very inaccessible gas leak. I am very impressed with the service I received both from the staff at Contract Heating's office and with the work Rob and Connor carried out at my home. Highly recommended

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