In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 288 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
FaceBook   Twitter  

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

Trader Map Location

Select here to view map

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 288 reviews.
Order by:
review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I use citywide as one of our main contractors at work and have had great feed back from landlords and tenants as to the quality and customer service from citywide - based on that I used Citywide to install a new boiler in my own home John attended and installed and completed the work and I was very happy with the service I received from Citywide and I would highly recommend Citywide to friends and family.
review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £45
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Problem fixed promptly and efficiently. Very happy to use again.
review stars review stars review stars review stars review stars   2nd October 2019
Value of Products/Services or Work Performed: £100
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Great service quick and very tidy workmanship would definitely use again
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Needed a new boiler fitted and plumbing fixed generally to sort water pressure in taps when I bought my new flat. Quote came in cheapest out of three, everything’s been fitted neatly and the boiler works great - no problems at all! Would
recommend to a friend for sure.
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First time we have used this company excellent all round service polite and efficient.Needed my boiler fixed ASAP as I have small children, John was on the ball fixed it in no time I couldn’t recommend highly enough 5 Stars
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The work carried out by Citywide Gas engineer John was excellent.
Not only was John extremely polite and good mannered, he was also very prompt with getting in touch with me with my boiler issue.
His work was done to a very high standard, it was neat and clean, he worked quickly and with minimal disruption to my day.
I could not recommend John and Citywide Gas enough.

review stars review stars review stars review stars review stars   20th September 2019
Value of Products/Services or Work Performed: £55
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very happy with service

review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John installed a new boiler for my elderly mother. I took her away for the day. John was punctual, helpful, trustworthy and considerate and kept me informed by phone how he was getting on. The house was left tidy and clean and he had put the heating on so the place was nice and warm when we arrived back. I would highly recommend John's work to my family, friends and colleagues. Definitely worth 5 stars and more.
review stars review stars review stars review stars review stars   29th August 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Efficient, friendly & very professional.

Very happy with the service provided from start to finish. Will definitely use again!
review stars review stars review stars review stars review stars   21st August 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Big thanks to citywide gas. Needed a radiator replaced. Fast and reliable service! Would highly recommend!
review stars review stars review stars review stars review stars   16th August 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Got gas boiler working again and checked it over.
review stars review stars review stars review stars review stars   16th August 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent, thorough work.

review stars review stars review stars review stars review stars   16th August 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fantastic service thank you!

review stars review stars review stars review stars review stars   9th August 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John came out at short notice to change the pump in our boiler.
Our boiler was up and running again in less than an hour. Everything was left clean and tidy afterwards.
Great job. Thanks.

review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Boiler Servicing.
All done professionally and efficiently.
review stars review stars review stars review stars review stars   17th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New boiler and three new radiators. Friendly service - came back to remove tanks in the attic which completed the job very well. John from the start was very helpful in advising on options for the work and we are really pleased with the improved hot water and heating system.

review stars review stars review stars review stars review stars   17th July 2019
Value of Products/Services or Work Performed: £2,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John came out to help me after 10pm in an emergency when my water tank burst. He was very helpful and made sure that the leak (flood!) had stopped before leaving that night. He has replaced the tank and had my water and heating back within a couple of days. I would highly recommend him
review stars review stars review stars review stars review stars   26th June 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John works with us as a letting agent and carrys out boiler repairs and landlord safety certificates. All work is completed to a high standard and he is very reliable. All keys are returned quickly and invoices are submitted in a timely manner. He also attends emergency jobs on short notice. Would highly recommend.

review stars review stars review stars review stars review stars   20th May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John is so helpful and no fuss. Gets the job done!
review stars review stars review stars review stars review stars   18th May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Citywide were so helpful when we had a big water leak through our kitchen ceiling just a few days after moving into our new house. I was pretty worried about it and luckily they were able to come round promptly. Citywide were brilliant, really good service and friendly, and price seemed reasonable too. Would definitely recommend to others.
« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 »