Citywide Gas Services

As a new customer I was really impressed by the prompt service and friendly, helpful attitude. The job was done quickly and professionally to my complete satisfaction. I will use Citywide again and am happy to recommend them to anyone else.

John arrived on time and got straight down to finding out the problem. Checked the boiler over and talked me through the readings and honestly recommended that it didnt need any service. Refreshingly honest. Fault was in the timer so John went straight away and picked up replacement part and fitted it within 45 mins from start to finish. The worry with some tradesmen is the messing about and charging work that isnt necessary. John from Citywide is the exact opposite and I would highly recommend him for anything you need done.

Will always use Citywide for any of may has needs. Very reliable and friendly.

Gas Boiler Service + Safety Inspection:

I have used Citiwide Gas Services for a number of years, they are reliable trustworthy firm, the engineers always being pleasant and professional. Quality service that comes with a quality price. Highly recommended.

I contacted citywide gas services due to the 5 star reviews on trust a trader, if there was 6 stars I would give these guys that!

Over the last year or so we have had trouble with our boiler system not being in full working order, call outs to insurance boiler cover never really sorted the issue, pump replaced but house still never as warm as it should be, the previous engineers never seemed to get to the route of the problem and insisted the system be power flushed (it seems a cop out) John & his team were straightforward in word and actions, talked me through what they thought was wrong with the system and how they were going to go about it to fix it, this was not an easy job to fix with our boiler being as old as the house (30 years) I knew straight away I could trust citywide to get to the bottom of the problem.
The guys worked hard all day and delivered, our house is now hotter than its ever been!!
I would not hesitate to recommend citywide to family & friends and know who to use in future for any heating services.
5 *

Great boiler service and review of radiator pipes and controls. They went above and beyond to help fix and advise on other plumbing related issues. Will definitely be using again and highly recommend.

The work entailed installing a new boiler and central heating system as well as installing a new shower room. John is a very enthusiastic individual and keen to ensure at each stage of the work that the customer is happy. I particularly liked the neat and tidy installation of new pipework and radiators compared to the maze of old pipework in property. He also had great recommendations for bathroom fixtures and fittings.

John completed the following work:
1) - Boiler service and replace defective parts.
2) - Installation of new Kitchen in new room including new drainage and water supplies, new gas hob and relocated supplies.
3) - Complete refurbishment of first floor Bathroom including all new fittings.
4) - New Shower Room En-Suite to ground floor bathroom in place of Utility.
5) - Re-locate radiators and service system.
John was courteous, friendly and reliable. He did all of the work above when many Contractors could only do parts of the work. The work was carried out to a high standard. I have no hesitation in recommending John.

Excellent level of service

Competent and friendly. Would definitely use again, helped fix washing machine

I needed some gas work done asap and contacted City wide gas services online and the reply was so prompt from Zishan. He arranged for John to phone, we arranged a time but John managed to txt and say he would be earlier which was even better. John was friendly and professional, advising us all the way. I will not hesitate to use this service again and will recommend to family and friends. Thanks again! Jenny

On time, effective fix and friendly

Fantastic guy, done a brilliant job for us. Arrived on time and was very easy to talk to.

Great value compared to other quotes we received. Will certainly use again.

Called John early afternoon after being without hot water. He came to me the same evening. Quick and efficient, problem sorted and boiler serviced. Highly recommended.

This was the first time I've used Citywide Gas Services for our annual boiler servicing. John was helpful and informative. I finally understood why our flat wasn't getting warm! Will definitely use again.

Bolier serviced - 2nd year
Timely service, good price, very customer focussed and will use again

The flame failed to ignite in our Ariston boiler just as the weather was getting cold. John from Citywide was able to come the same day, unlike the other gas companies we called. He approached diagnosing the problem methodically, first checking and cleaning the contacts of the ignition electrode before finding the source of the problem - a small blockage in the air inlet pipe. He charged a basic hour of time - which was just over half the call out charge requested by another company - including doing all the safety checks needed for the coming winter. Very impressed by John's manner and approach and delighted to have the boiler working again on the same day - which he told me they always try to do if at all possible. Highly recommended.

We called Citywide Gas Services to fix an issue with our Vaillant EcoTec boiler. John was able to fix our problem within three days. He was friendly and reachable throughout the period. He provided helpful advice for us and tested our boiler for safety and performance after fixing it. Highly professional and would recommend.

Excellent communications, speedy service and certificates emailed same day.

5 star company and I would highly recommend them.

After a few companies not showing up and basically mucking me about I was given Citywide Gas number to contact John for his services. Now I know why as he is very reasonable, on time and continues to keep you in the loop with what’s going on. He replaced my old boiler to a new one and the heating in my house is the best it’s been. I will continue to use John and passed his number to my family and friends.
Five star service people
Family run business is key to good service