Citywide Gas Services

John helped us out with a shower situation.
He's a good lad and I would definitely recommend his services.

John was able to fit us in at short notice for an urgent plumbing issue, saving us money on a full-blown emergency call out, and did a great job. We would definitely use him again.

John is a top man and is very easy to work with. Prioritises jobs when needed, Friendly and approachable

My husband punctured a centre heating pipe while fixing squeaky floorboards and causing a leak... this was the September weekend Saturday morning. After trying numerous plumbers and leaving messages and getting nowhere we thankfully found Citywide Gas Sevices. John was great and arrived earlier than he said, he drained the central heating system, got the leak sorted and replaced the punctured pipes. An excellent job at a very reasonable cost.
I would certainly use John again and recommend his 5 star service.

Citywide Gas installed a full new central heating system with 4 new radiators in our top floor flat. Great communication, highly skilled and very friendly, we are absolutely thrilled with the finished result. John ensured that everything progressed very smoothly and kept us updated at all points of the process. We would absolutely recommend the services of Citywide gas and indeed we already have!

Installed new board let and radiators . Went above and beyond, crawling about the ground floor space . To replace pipework and locate leaks . Must have been half a day under there . Incredibly filthy work . John May didn’t bat an eyelid. I could not recommend the guy more highly . He also looks after 3 other boilers in flats we rent out and does our gas safety checks . Our tenants like him a lot . Very important to point that out .

Always found Citywide to be courteous and knowledgeable and professional on any job I have given them

Citywide Gas Services/John have been an excellent response to emergency heating issues that have occurred. Carrying out the required work to a high standard and providing a reliable and trustworthy service overall. Highly recommend!

Excellent company had three other engineers looking at my boiler couldn’t fix it ,he fixed it first time no fuss would highly recommend.

Citywide Gas Services/John was recommended by a friend had him out fitting a new boiler. Done a excellent job was very tidy when doing the job and such a nice chatty guy. Plus got John to put new taps in the bathroom aswell. Would defo get him again

Citywide Gas Services/John was recommended to me by a friend. John has fitted a new boiler for me in my previous flat and in my current home fixed our boiler when it brokedown recently. He got to us really quickly and as we needed new parts he managed to do a work around to keep the boiler working while we waited for parts to arrive. This was during the cold snap so really appreciative to him for doing that. He is extremely efficient, professional and tidy. He has always done a great job so much so I've recommended him to various other friends and neighbours. Really friendly and really trustworthy. I hope to always be able to use Citywide Gas Services in any future work I have.

We use John from city wide gas on mostly all of our building projects as a subcontractor and he is the most skilled and knowledgeable we have come across in such a long time.

This is definitely a company you can trust. We are a very busy salon in the heart of Edinburgh so we really need accurate, honest & punctual traders.
We recently had a very bad leak which was spotted right away and turned out we needed a new water tank.
I was very impressed by the punctuality of John and what an amazing job was done!
He had the salon back up and running within a day. We were so pleased with the service that we booked him again to renew the boiler afterwards and he did not disappoint! Once again on time, and an amazing job done with no disruption to the salon.

Issue with gas boiler pressure. John is fair, friendly, available and extremely helpful and will definitely be my first point of contact in the future.

John fitted a new boiler very efficiently for us in just one day. Very knowledgeable and professional, and he explains all the options and what is happening through the process. We've just had the free one year service for the boiler, and again a great job. Thoroughly recommended.

My boiler was not working properly for a while and left it expecting it to be a costly repair. I had to bite the bullet with the cold weather coming in so decided to phone city wide gas company after my friend recommended them . The gentleman who came was very friendly and professional and fixed the problem very fast and efficiently. The surprising thing is that the bill wasn’t as costly as I thought it would be . I would definitely recommend this company to everyone. Top marks all round . Gary Clark .

Re fitted a new boiler great service was done in the time frame very friendly lad and very reasonable after receiving 3 quotes also had a nice follow up phone call to see if I was still happy with work it’s the little things

My boiler had stopped working, I had no heating and no hot water.
John responded absolutely Immediately, helpful over the telephone and very professional.
Arrived within 30mins, fixed the issue within 10mins and then messaged to check all okay after he left. Absolutely fantastic service. Cannot recommend highly enough.

Got my sink replaced by John, he was quick and efficient. Would definitely use him again

Worked for a maintenance company and always used John for any plumbing related jobs. I’ve had many compliments from our customers regarding his work and manner. Never had to re attend a job due to poor workmanship and is willing to work late to see the jobs through.

Always tells you what the fault is and what part is required and will explain everything in good detail. He is certainly someone I have recommended and have used for my own property.

Definitely a top tradesmen.

John helped us with our kitchen refurbishment, including not only disconnecting the old kitchen but helping to demolish it too. He also fitted a new boiler as well as the new appliances.

Consistently went above and beyond what we expected and worked tirelessly to get the jobs done. We have recommended him to many friends and would definitely not think twice about using his skills again.

John was very responsive and came the same day I called to help us get our boiler back on. Arrived when he said he would and fixed the problem promptly. Will definitely use citywide again and will happily recommend to others.

John had been very efficient at answering my enquiry, provided a very fair quote and carried out the work quickly and flawlessly. John and his colleague arrived at the site on-time, cleaned up after the jobs. Overall a job well done! I will highly recommend and will use them again.

John and his colleagues were faultless. They were efficient, friendly and tidy. Nothing was too much trouble. Would definitely use them again.

Noticed my shower was leaking so turned off my water and rang citywide plumbing at 9:30am, john was here at 12 and within 30 mins had capped necessary pipes and got the water back on. Then talked me through my options going forward. he even took some time to look at some noisy clicking rads and advise me with those too. Fantastic price, excellent communication, will definitely be getting them back for more work soon. highly recommended

Brillian service, all work done upnto high standard, would definitely recommend!

Very happy with new boiler installation. Good communication before the installation, with John taking the time to discuss requirements and explain the different options. The work was carried out to a very high standard. I would thoroughly recommend Citywide Gas.

Top company. Boiler broke a few days before Christmas and couldn’t find anyone to fix it. John came after hours and solved it. Highly recommended!

New combi boiler system installed.

Call was made to City Wide Gas after the gas board condemned our old boiler at 8am in a cold December morning. John was fantastic and after we explained we had a 4 month old baby he ensured us he would be out that day, which he was.

The following week our new system was installed at a very reasonable price. We now have instant hot water and thermostat heating!

John was super knowledgable and went over our boiler system options with us.

Would certainly use City Wide Gas for any gas and heating services in the future.

John and Neil installed a complete gas central heating system for me in just three days. I was really impressed with their work and thankful that they were able to fit the installation in so quickly before Christmas. John was friendly and easy to contact throughout and his price was very competitive. I will definitely be using Citywide Gas Services again.

Fantastic job done again. Have used city wide gas for repairs and also a new boiler installation previously, they are very knowledgeable reliable and quick to help.

I have just had another new boiler installation with them, in a place where a few companies were not sure how to do it! Each time the cost has been very competitive and value for money, the products are always of good value and they good give aftercare also.

Would highly recommend to anyone for any job, servicing and especially new boiler installments.
Thank you.

Citywide Gas services were a breath of fresh air after dealing with numerous tradesmen on our build.

Friendly, cheerful and reliable so would definitely use them again!

John consistently provides a quality, professional, fast, reliable and friendly service.
On this occasion a boiler service and repair. Very easy to get in touch with and works round your schedule. Highly recommended, in fact have recommended John to friends and neighbours.

I got a boiler fitted in an awkward cupboard and they fitted the best boiler for the property with minimal disruption. All done and dusted in 2 days. John and the team were really polite, friendly and courteous. I would highly recommend and will use again if I ever need anything done.

Friendly, reliable service. Very happy with the work I had done on my boiler, explanation of what the issue was and how to resolve the issue.
Definitely use this company again.

I've had ongoing problems with my aged central heating system despite replacement of (old) radiators installed 5 years ago. Two 5*-rated engineers made a decent effort to find a solution, but failed to improve the performance of my downstairs radiators (the upstairs were fine) despite repeated attempts to unblock the (8mm) microbore pipes. I was ready to accept replacement of 12mm pipes as the only credible remedy.
Enter John of Citywide Gas Services. He spent considerable time (at no cost) trying to identify the core problem and, as a first step, recommended replacement of the original pump which he thought was unusually hot. I accepted his recommendation.
True to his word, John replaced the pump one week later and, after another 3 days, all blockages were cleared and the radiators are as hot as I could wish for. PS I've still got the original Potterton boiler, which John agreed I should keep as long as possible. Thanks, John!

Had my boiler fixed, and I’m really happy With the service provided.

Brilliant service, very reliable, very knowledgeable about different boiler models. A high standard of work with good prices. So glad I found this company would definitely recommend to others.

Efficient, quick reasonable price, overall great 1st impression

Excellent and reliable service. Would 100% use this company again and would suggest to friends and family to use this company too.

Was overall pleased with the work that was carried out, very professional, polite and reliable with excellent communication,10/10

Fixing a Radiator. Very good service

I had a full gas service, cooker installed and new radiators put in and moved. John and his colleague did a fantastic job. They were very punctual and did the job to a great standard. We were delighted with the outcome for the price and would highly recommend and use again.

Combi boiler installation and upgrade of several radiators, excellent and professional service all throughout the job, including my first service free.

Had an issues with one of my toilets and John was really Friendly and helpful. Definitely will use again.

New Boiler fitted on time and in budget. An excellent friendly service. Will use again

We had a complicated gas supply issue just before lockdown. John and team were friendly, responsive, steadfast and skillful in resolving it. Even our insurers commented that this was a rare issue, and it was impressive work done to fix it. Thank you Citywide.

Replacement of old Back Boiler with a new Combi Boiler, replacement of a radiator ,installation of 2 new radiators and replacement of coals on gas fire.
Citywide Gas Services work was excellent, it involved fitting the new boiler in a totally different location and installation of 2 radiators in our conservatory which was not a straightforward job due to the pipework involved. John and his workmate Neil were always on time, the work was done to a very high standard and to the estimated timescales. They covered all our carpets and cleaned up fully after completion of the work . I could not fault this company and would have no hesitation in using them again for any future work.

Fantastic company I have a few flats that I need looking after with boiler breakdowns I need someone I can trust Citywide Gas have never let me down there is not a boiler John can’t fix we will always use this company. I have recommended them to everyone I know

Boiler repair-
Very professional and reliable, John is very knowledgeable and helpful and talks you through everything which is very helpful to the customer and also follows up if there is any further queries.
I would highly recommend City Wide Gas and would certainly use again in the future.
Thank you

I got a new boiler fitted. I had spent some time reviewing different makes and types. John was quick to come round and gave me good feedback on the types I was looking at. The work was completed quickly and professionally.

Replaced radiator, competitive price, good communication and all done to schedule. Recommended.

Amazing service, quick and friendly!!

John is really reliable, and is very friendly and trustworthy.
Very pleased with the work he carried out.
Would definitely recommend!

Fantastic company. I had a plumbing emergency where I had a leak coming from the attic they where able to help over the phone and then went out of their way to fix the problem quickly. They even spotted another problem and fixed that without any extra charge. Highly recommend we will be using them again in the future. Thanks again!

Absolutely First Class service from John and Citywide Gas Services.
I required some flue remedials and also a service, on my Vaillant boiler installation. John showed clear knowledge of the issues involved and took time to explain them to me. He was a pleasure to deal with.
I would have no hesitation in using Citywide Gas Services again, or recommending them to others.

Amazing 10/10 service from John and Neil. We had our old backroom sinks and boilers ripped out and re-plumbed with a new hot water boiler servicing them both. Everything was spot on, well within budget and even finished earlier than planned.

Would absolutely recommend the team to anyone with a plumbing job - big or small. Will absolutely be using them again when the next project comes up.

Very professional and tidy worker. Extremely pleasant and knew his stuff. Very happy with the work we had done and would highly recommend to any friends and family

Replaced boiler quickly and without any issues

Very happy, with Citywide Gas, they replaced my boiler.

They communicated well, arrived on time and they did a good job. I'd recommend them.

Good quick service from John, with good value for new valve required on my Alpha boiler. Recommended!

Great service and good value. Will definitely use Citywide again

Fantastic experience dealing with John and his team. Had a full replacement of my central heating system, gas piping, kitchen and bathroom plumbing. The guys were knowledgeable, flexible when working round the timelines of my property refurb, the price was very reasonable and the quailty of work was spot on. Would definately use them again and would recommend them.

Fast and reliable service, will definitely use in the future. Highly recommend.

I am so grateful to Citywide Gas Services for coming out to my flat during these strange Covid-19 times. I was left with no hot water or heating with a 10 week old baby in the house after the emergency gas people capped my meter and left us like that. Citywide understood the seriousness and came out to me within two hours. It means so much that they were happy to do a job, putting their own safety aside, at a time most others help others had stopped working.

Two months after getting my boiler serviced it packed in. My usual Engineer failed to turn up and would not respond to calls / texts the following morning. I found John through a google search and he attended promptly that evening. John found the spark generator needed replaced and promptly ordered the part and fixed my issue a day or two later and did try though his own contacts to get one sooner. John is a professional and with a friendly manner. Would highly recommend John again.

I couldn't recommend City Wide Gas Services enough. I had a problem with my boiler but John sorted it out for me in no time at all.

The service was excellent, he talked me through the issue and left me with a far better knowledge of boilers!

John was friendly and professional and I'd definitely go back to him in the future.

Citywide Gas Services came to do a routine has boiler repair (after a succession of numpties and no shows). They were efficient and friendly. Theirs will be the first number dial if I need a gas engineer in the future.

Good communication, prompt and efficient service and did a very good with installing my new boiler. Will highly recommend John to anyone and any future jobs!

Boiler given annual check. John is reliable and efficient and a very nice guy to deal with. I would be glad to recommend him.

Had a leaking boiler, so the heating wasn't working. But it was fixed quickly, with friendly service! Would recommend to a friend.

Thanks

After being let down by my boiler care company and left without heating for over a week, John arrived promptly, spotted the problem, replaced the hot water cylinder and got my system up and running again.

Responded promptly to a situation where the SSE had cut off the gas in a rented flat, leaving the tenants without heating or hot water. He identified the source of the leak and dealt with it in a professional and friendly manner.

I chose CityWide Gas Services after reading other 5 star reviews.
John recently installed a new boiler for me after discussing and recommending a couple that would be suitable for my needs and property. The installation went smoothly, on time and in budget. John and Chris patiently answered my many questions, nothing was too much trouble. He was also great at communicating with me before the job, keeping me up to date with arrival times, costs etc.
He also fitted a new kitchen tap and gave me some thoughts on updating my bathroom, which I had asked about. I will be asking John back to carry out this work in future. Thanks for a great job, carried out without issue!

I moved into my flat 5 weeks ago and have had problem after problem with my boiler, the main thing being getting no hot water through my shower and taps. I have had multiple people out to look at it (one who charged me £96 purely to stand in my flat for 10 minutes and not even touch the boiler other than switching a few buttons), until it got to the point I thought it was going to need completely replaced.

I found Citywide Gas on trusted trader - I was originally calling to ask for someone to come out and give me a quote for a new boiler. Whoever I spoke to on the phone was so lovely and kind, and he assured me they would get it sorted for me one way or another (I was on the brink of tears at this point ????). John came up that night and instead of throwing quotes at me, he looked at the boiler and took the time to try and figure out the issue.

Before I knew it, I had hot water running from my shower for the first time in 5 weeks! He also found some parts which needed replaced which he has kept me in the loop about as they have needed to be ordered in and will be getting fitted next week.

I am SO happy I found John/Citywide Gas, they have been nothing but amazing from the start and have made me feel completely at ease.

It’s easy to feel like you can get taken advantage of when it comes to getting quotes for certain things, which is definitely something I’ve noticed since I’ve moved in on my own and had different trades people coming in. You can tell instantly that Citywide Gas (a family run business) are not about trying to get every last penny from you and they genuinely do care and want to help if they can. Couldn’t recommend enough. Thanks for all your help so far, it’s appreciated so so much.

Replaced my boiler and checked,maintained and adjusted my radiators.
The service was excellent - out following day from initial call to talk through and give estimate. Took just one day to complete and cleaned up the mess before leaving.
My husband is unwell and John explained everything they were doing to both of us to ensure there was few disruptions to his care and he was not left out of decisions.
I would use them again and would recommend them.

John is one of the most reliable and honest tradesman I have ever worked with. John took the time to fix properly the blockage in my central heating system, involving multiple visits at no extra charge - and my flat is finally warm properly for the first time in over 7 years! Thank you John!

John was very responsive when I contacted him initially to repair some radiator valves. When he came he noticed a problem with our boiler extraction and organised replacement parts very promptly. He even came to finish the job in the evening rather than leave us another night without being able to turn on the boiler which was very impressive. He was very courteous and well mannered as well! I wouldn’t hesitate to use John again or to recommend him to others.

John visited my flat in musselburgh to fix my tap which was loose until john tightened it up and made it safe to use again,

John worked quick, was very friendly , knew his stuff and nothing was to much.

I will use john in future for any other work that my be required.

John was very helpful and came out fast as I had no heating . He swiftly went for a part and had my boiler up and running again in no time . Very fair priced also . Definitely recommend

John was referred to me from someone who had used him previously and he came highly recommended.

John was punctual, tidy and very good value for the work carried out and will be using him for all other future projects. 5 star *****

I have been using John (city wide services for a long time now. It’s always a pleasure dealing with them. John is friendly, professional and reliable. Thank you John!

Gas service done most efficiently. John was helpful and pleasant.

I called City Wide Gas Services when I had a leak coming from my tap. John came out without hesitation and stopped the leak. He then went out his way to get me a new tap and fitted the same day. I can’t recommend this company enough! Thank you!

Boiler fixed and new parts fitted. Great trader would highly recommend to everyone.

I had john over to fit my boiler. His work is neat, tidy and very professional. I wouldn’t hesitate to recommend John for all plumbing and heating needs. Another happy customer! Thanks!

Five Star & First Class. Personable , knowledgeable , reliable, efficient & effective . I will definately recommend to friends & family.

Great job done for the boiler service. Quick to respond to phone call and got someone sent out the next day. Excellent price too.

John from Citywide Gas Services provided a gas safety check for a new property we moved into on short notice, and he was a pleasure to deal with: Good communication, on-time, courteous and he thoroughly explained the entire process, along with some good tips.

I had gas central heating installed and a new boiler and I can highly recommend John, who was very professional and efficient, with the minimum of upheaval. From beginning to end, John worked hard to get the work finished as soon as possible, and also explained to me everything that he was doing and answered any questions in a
friendly manner, which put my mind at ease. Definitely the best in every way.

John replaced a very old boiler and so far the boiler which we have now had for over two years has been problem free. They installed it expertly and answered all my questions happily explaining how the boiler works. Left the room very tidy when finished and took away all the old boiler too. Always hot water and heating. Citywide Gas Services is a very professional and friendly company which I would positively recommend 100%.

Woke up on the Sunday before Christmas to find our boiler wasn't working. Disaster! However, having looked at the reviews for John at Citywide Gas Service, I rang him up straightaway. He said he could come out that afternoon which was perfect. John phoned, as promised, before he arrived to let us know he was coming. When he arrived he got straight on with the job, cleared the blockage and checked the boiler was working without leaks. He was an excellent workman and we wouldn't hesitate to recommend him.

Delighted to use and recommend these guys, who came out on a Saturday at short notice when most others were saying they were tied up til New Year. Our Baxi combi boiler was not giving hot water and then made a horrid grating moose and the temp reading flying up to over 90 and back down as it tried to fire up. I assumed the pump had failed and fully expected a hefty bill, but they thought this was a one-off caused by a dip in pressure, as once set to the right pressure, it worked fine. They then checked all the combustion levels, essentially giving it a service and were happy with what seemed like a token cash payment, we’ll under what I would expect to pay for a weekend call out fee. Both guys who showed up were friendly, informative and refreshingly honest. Highly recommended!

Citywide have done several jobs for us since we moved into our house as well as coming out at very short notice when we had an emergency. On every occasion, the work has been of the highest standard, the advice offered accurate and the charges very reasonable. We have found John and his colleagues to be friendly and professional on every occasion. Very highly recommended.

I phoned Citywide because after trying to reset my boiler four times it kept cutting out. I called citywide and they came out the following day. I didn’t realise that my boiler was still in warranty but Citywide did after asking me when it was fitted and they phoned Worcester with my details and didn’t charge me a penny. It would have been very easy for Citywide to investigate the problem and solve it themselves and take my money but they didn’t . As it happened, the problem was a blocked filter which Worcester found and cleared free of charge under warranty. What price a knowledgeable tradesman with integrity. Invaluable.

TLDR: Simply the best gas engineer I've ever come across.

John came at short notice to check on my 5 year old Worcester-Bosch compact combi boiler, which was dripping water whenever it was switched on. He was very busy that day but kept me updated on his arrival time. He quickly diagnosed two possible problems with the boiler, one of which (heat exchanger) would have been extremely expensive to fix. He then suggested that the boiler should still be under warranty but, a check on the website came up negative - turns out that the previous owners never bothered to register it. He then suggested we should call Worcester-Bosch while he was there so he could speak to them himself and waited patiently for 25(!) mins on hold. After speaking with them, Worcester-Bosch registered my boiler, which had 1(!) month left on it's warranty and arranged for one of their engineers to come round and fix it for free. Despite having clearly had a very long day, John was friendly and professional throughout and kindly removed his shoes at the front door to protect our newly cleaned carpets. I offered to pay him (the initial callout and diagnosis visit was free) but he said no so, the price of his time and excellent advice - which saved me a lot of money - was a cup of coffee and an apple. He's the best gas engineer I've ever come across, my mum and I were both very impressed by his competency, professionalism and attitude and I cannot recommend him enough.

Was recommended John by a friend to fix a leak in my bathroom. Excellent service from start to finish. Really easy to deal with, efficient, thorough and friendly. John talked me through the issue and the problem was sorted quickly. Highly recommend and would definitely use the services again.

Turned up on time as arranged, very good service.

John fixed our boiler. He came out at short notice, sourced replacement parts & fixed it really quickly. I’ll definitely go back to him in future.

As always with Dave, reliable, good value and thorough.

As a new customer I was really impressed by the prompt service and friendly, helpful attitude. The job was done quickly and professionally to my complete satisfaction. I will use Citywide again and am happy to recommend them to anyone else.

John arrived on time and got straight down to finding out the problem. Checked the boiler over and talked me through the readings and honestly recommended that it didnt need any service. Refreshingly honest. Fault was in the timer so John went straight away and picked up replacement part and fitted it within 45 mins from start to finish. The worry with some tradesmen is the messing about and charging work that isnt necessary. John from Citywide is the exact opposite and I would highly recommend him for anything you need done.

Will always use Citywide for any of may has needs. Very reliable and friendly.

Gas Boiler Service + Safety Inspection:

I have used Citiwide Gas Services for a number of years, they are reliable trustworthy firm, the engineers always being pleasant and professional. Quality service that comes with a quality price. Highly recommended.

I contacted citywide gas services due to the 5 star reviews on trust a trader, if there was 6 stars I would give these guys that!

Over the last year or so we have had trouble with our boiler system not being in full working order, call outs to insurance boiler cover never really sorted the issue, pump replaced but house still never as warm as it should be, the previous engineers never seemed to get to the route of the problem and insisted the system be power flushed (it seems a cop out) John & his team were straightforward in word and actions, talked me through what they thought was wrong with the system and how they were going to go about it to fix it, this was not an easy job to fix with our boiler being as old as the house (30 years) I knew straight away I could trust citywide to get to the bottom of the problem.
The guys worked hard all day and delivered, our house is now hotter than its ever been!!
I would not hesitate to recommend citywide to family & friends and know who to use in future for any heating services.
5 *

Great boiler service and review of radiator pipes and controls. They went above and beyond to help fix and advise on other plumbing related issues. Will definitely be using again and highly recommend.

The work entailed installing a new boiler and central heating system as well as installing a new shower room. John is a very enthusiastic individual and keen to ensure at each stage of the work that the customer is happy. I particularly liked the neat and tidy installation of new pipework and radiators compared to the maze of old pipework in property. He also had great recommendations for bathroom fixtures and fittings.

John completed the following work:
1) - Boiler service and replace defective parts.
2) - Installation of new Kitchen in new room including new drainage and water supplies, new gas hob and relocated supplies.
3) - Complete refurbishment of first floor Bathroom including all new fittings.
4) - New Shower Room En-Suite to ground floor bathroom in place of Utility.
5) - Re-locate radiators and service system.
John was courteous, friendly and reliable. He did all of the work above when many Contractors could only do parts of the work. The work was carried out to a high standard. I have no hesitation in recommending John.

Excellent level of service

Competent and friendly. Would definitely use again, helped fix washing machine

I needed some gas work done asap and contacted City wide gas services online and the reply was so prompt from Zishan. He arranged for John to phone, we arranged a time but John managed to txt and say he would be earlier which was even better. John was friendly and professional, advising us all the way. I will not hesitate to use this service again and will recommend to family and friends. Thanks again! Jenny

On time, effective fix and friendly

Fantastic guy, done a brilliant job for us. Arrived on time and was very easy to talk to.

Great value compared to other quotes we received. Will certainly use again.

Called John early afternoon after being without hot water. He came to me the same evening. Quick and efficient, problem sorted and boiler serviced. Highly recommended.

This was the first time I've used Citywide Gas Services for our annual boiler servicing. John was helpful and informative. I finally understood why our flat wasn't getting warm! Will definitely use again.

Bolier serviced - 2nd year
Timely service, good price, very customer focussed and will use again

The flame failed to ignite in our Ariston boiler just as the weather was getting cold. John from Citywide was able to come the same day, unlike the other gas companies we called. He approached diagnosing the problem methodically, first checking and cleaning the contacts of the ignition electrode before finding the source of the problem - a small blockage in the air inlet pipe. He charged a basic hour of time - which was just over half the call out charge requested by another company - including doing all the safety checks needed for the coming winter. Very impressed by John's manner and approach and delighted to have the boiler working again on the same day - which he told me they always try to do if at all possible. Highly recommended.

We called Citywide Gas Services to fix an issue with our Vaillant EcoTec boiler. John was able to fix our problem within three days. He was friendly and reachable throughout the period. He provided helpful advice for us and tested our boiler for safety and performance after fixing it. Highly professional and would recommend.

Excellent communications, speedy service and certificates emailed same day.

5 star company and I would highly recommend them.

After a few companies not showing up and basically mucking me about I was given Citywide Gas number to contact John for his services. Now I know why as he is very reasonable, on time and continues to keep you in the loop with what’s going on. He replaced my old boiler to a new one and the heating in my house is the best it’s been. I will continue to use John and passed his number to my family and friends.
Five star service people
Family run business is key to good service

Replacement of a 15+ year old boiler with a new Worcester boiler. Some pipes also needed replaced. New radiators were installed and old ones taken away. Extra time and work was taken to pin these cast iron radiators to the walls.

This is the 2nd time I have used John and I am glad that I have used his services again. He is very honest and professional with his work. Thanks once again!

John could not be any more helpful, always on time and willing to help and a top top tradesman who knows his stuff. Highly recommend

I spoke to John and the team and they were polite and helpful. The team were actually able to squeeze me in that afternoon and take a good look at my dying boiler. They managed to offer a part and install the very next day! I was somewhat lucky with timings but still very happy with the work provided. Definitely comfortable using the company again. Thanks John and sorry it took so long for me to post a review!

Excellent service , came out at short notice and fixed the problem right away , would definitely recommend to a friend .

Citywide Gas have carried out safety checks at our properties for a few years now also a professional and friendly service would highly recommend to friend and family

John was helpful, hardworking and professional providing a high level of workmanship and service.

Very happy with the works completed which was done timeously and without fuss, even carrying out a safety check on my boiler free of charge.

As an Architect with 20 years experience in the construction industry, I understand how difficult it can be to find a quality tradesman and I would have no hesitation in using John again or recommending to a friend.

Citywide Gas are reliable, proactive and highly professional. We've always been happy with their work and we would absolutely recommend their services!

When my combi boiler broke down leaving me with no hot water or heating I was debating which plumbing/heating company I should contact. After reading the great reviews given to Citywide Gas Services I decided to call them. I can honestly say I am glad I did. With a keen eye, John spotted the fault and rectified the problem.
Its an understatement to say I am delighted. I would not hesitate to recommend Citywide Gas Services to friends and family.
Thanks for a job well done and at such a reasonable cost!

Excellent company from start to finish, would definitely use them again. Very professional and very tidy. Definitely a five star trader.

John was v helpful and informative. Came out same day and identified problem with gas boiler not working, clearly very knowledgeable even though boiler was a very old model, ordered parts, and returned to fix it and do service.

I use citywide as one of our main contractors at work and have had great feed back from landlords and tenants as to the quality and customer service from citywide - based on that I used Citywide to install a new boiler in my own home John attended and installed and completed the work and I was very happy with the service I received from Citywide and I would highly recommend Citywide to friends and family.

Problem fixed promptly and efficiently. Very happy to use again.

Great service quick and very tidy workmanship would definitely use again