Celsius Plumbing and Heating

Jamie was efficient and took care of everything. I would recommend Celsius for their prompt and helpful attention to my inquiry and fixing the problem.

Boiler servicing

New accessable stopcock fitted.
Quotes up front acceptable ,appt made and plumber arrived at time indicated, got a call 15 mins before to confirm arrival .
Tidy job .
Would use again.

All the people working here are lovely. Engineer went out of his way to make things right.

An easy booking system to arrange the boiler service. Connor arrived promptly after texting his eta. His manner was friendly and professional and he was informative about what he was doing when carrying out the boiler service.

Annual boiler service

Another faultless service from Celsius with excellent communication before, during and after their visit. Easy peasy, what more can you ask for.

Great service from initial booking through to completion.

Efficient, courteous and professional for boiler service and gas fire service.

First class service again for the yearly gas safety and PAT. Reminder / proposed date for visit provided and with ease the date was changed back a day. Engineer attended and testing undertaken. All good and I look forward to using Celsius in future.

Boiler service , the service we received was off the scale , we received a quote promptly , we were then sent a schedule of work , time and date , inbetween we were sent some gentle reminders , but what was very impressive was the information about the importance of maintaining your bolier and other interesting pieces of info . On the day we were told the engineer would be here at 0800 , he arrived at 0800 , the engineer was polite , knowledgeable and informative . Highly recommended

Excellent job completed - Standard boiler check and all radiators bled part of service. Connor very knowledgeable and advised on various other aspects of out heating

Great customer services and fantastic job, fitting new kitchen tap. Super helpful in sorting job. First time using Celsius and will certainly be using them again in the future.

Was needing my elderly dad’s gas fire serviced and after a quick check of this company online, decided to go ahead with it.
Service engineer kept me informed about the time slot and carried out the service of what is a very old wall mounted gas fire.
Would certainly recommend and use for any gas fire/boiler service I require in future.

Fantastic service. The face time consultation makes the whole process very easy. Engineers were great too

Trustworthy and efficient. Blair was great, he explained everything and got the job done - I would recommend to anyone.

New shower fitted. The temperature was erratic and water pressure low.

We asked for an engineer to come back. They sent the same engineer. He said that there was nothing wrong with the temperature, that we were using the shower wrongly. He also said that there was nothing he could do about the water pressure.

We then asked the company to send someone else. They said no- in a text message! They said the water pressure was as good as it will be. Which didn't make sense with a like for like wattage with our previous shower of 8.5kw. No phone call reply. I couldn't speak to anyone in management. Just texts in return to my calls.

They sent an apprentice and he saw straight away that the shower had been fitted incorrectly. The shower dial was upsidedown. He fixed the problem.

The engineer not only fitted the shower incorrectly but took the instructions to the new shower away. On his return he didn't notice the problem which the apprentice noticed in two seconds.

Bad service. Bad communication. Bad management. The most frustrating part was having to get my father and husband to talk to the company after feeling very frustrated and unheard. Also it is this company's policy to pay before the work is carried out! I am now waiting on a partial refund. I have also spent two afternoons waiting in for the company to come. All in all a bad experience.

Connor. Very efficient, knowledgeable and respectful. Immediately identified the problem, sorted it out and checked it.
First Class Service Thank You.

Boiler Maintenance but have used the company on other occasions and find it excellent.

Boiler service.
Engineer arrived exactly on time and carried out boiler service and checked all radiators were in working order. Very happy with service and engineer was polite and professional throughout visit.