Celsius Plumbing and Heating
Trader Categories and Services
Heating Engineers, Gas Engineers, Gas Installers, Plumbers, Landlord Certification, Landlords Gas Safety Certificate, Electrical Inspection & Testing, Legionella Risk Assessment, Boiler Installation, Boiler Repairs, Boiler Servicing, Gas Appliance Installation & Maintenance, Gas Taps & Valves, Gas Fires, Boiler Cleaning, Emergency Gas Engineer, Emergency Plumber, Plumbing and Heating, Plumbing PartsTrade Associations
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Business Information
⭐⭐⭐⭐⭐ 1300 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.⭐⭐⭐⭐⭐
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Service Centre and Registered Address:
2D West Telferton,
Telferton Industrial Estate
Edinburgh
EH7 6UL
City Centre Office:
6 Waterloo Place
Edinburgh
EH1 3EG
At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.
We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.
We are open 7 days a week 8am - 8pm and operate an emergency plumber service.
We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme
_____________________________________________________________________________________
Service Centre and Registered Address:
2D West Telferton,
Telferton Industrial Estate
Edinburgh
EH7 6UL
City Centre Office:
6 Waterloo Place
Edinburgh
EH1 3EG
At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.
We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.
We are open 7 days a week 8am - 8pm and operate an emergency plumber service.
We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme
Trader Map Location
Videos
Our Customer Journey Video - Why we do things differentlyWe are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 6 days a week, with our primary aim to provide the best customer experience.
Reviews and Feedback
4.9 out of 5 based on
1382 reviews.
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12th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Very efficient and courteous
S. Thorp
8th May 2020Value of Products/Services or Work Performed: £1 - £1000
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I used the free virtual help service that Celsius has set up to help customers during the COVID 19 situation. It was to fix a small leak with our washing machine u bend.
Mark was brilliant on a video call talking me through how to fix the problem and he was extremely helpful with his advice.
Sebastian was great at setting it all up and I was really impressed he called me afterwards to make sure everything went OK.
It is fantastic to see a company providing a service like this as this difficult time and they should be commended.
Mark was brilliant on a video call talking me through how to fix the problem and he was extremely helpful with his advice.
Sebastian was great at setting it all up and I was really impressed he called me afterwards to make sure everything went OK.
It is fantastic to see a company providing a service like this as this difficult time and they should be commended.
28th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Responded to an emergency call at 6am and was on site by 7.30 to rectify the issue. The service was quick, efficient and would definitely use them again for an emergency.
28th April 2020Value of Products/Services or Work Performed: £1 - £1000
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I had a leak in my boiler repaired. The work was done promptly and the repair was fine (so far). However, what people need to be aware of when contracting this company is that they charge 90 pounds even if they are unable to do the repair work when they visit. This is what happened to me. They then quoted me for the full cost of the repair. So effectively you pay 90 pounds to get a quote. That sum does not come off the repair bill. Some people, including the Trusted Trader representative that I communicated with after submitting a complaint, seem to think that is fine. I don't, although I do understand their frustration when people get a quote for work from them and then proceed to contract someone else. They say that this is fair recompense for the time the sometimes spend diagnosing the problem. Maybe, but in my business I spend far more time preparing bids and quotes and sometimes I don't get the contract. As far as I'm concerned that's a normal part of doing business.
21st April 2020Value of Products/Services or Work Performed: £1001 - £5000
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Really excellent boiler installation at short notice. Clear communication and considerate working. I would highly recommend Celsius
John F
19th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Leaking pipe in the middle of lock down. Quickly and easily repaired, disinfected everything he touched on the way out. Have used this company several times before, prices are reasonable and work always first class and done by knowledgeable people.
14th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Very considerate and efficient
14th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and gas safety certification.
Very professional, a great job at a fair price.
Many thanks Neil!
Very professional, a great job at a fair price.
Many thanks Neil!
Chris Fitzgerald
1st April 2020Value of Products/Services or Work Performed: £1 - £1000
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Excellent work in dofficult times. Well done. Great job. Most certainly I would recommend celcius plumber.
Chris
27th March 2020Value of Products/Services or Work Performed: £1 - £1000
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The toilet at my elderly parents' home ceased to work. I called Celsius and an engineer (Mark) was on site around an hour later. He had protective clothes and kept a safe distance (due to the present Coronavirus). He diagnosed, fixed & tested a faulty syphon. All payment was taken over the phone and was very reasonable.
An all round good service.
An all round good service.
26th March 2020Value of Products/Services or Work Performed: £1001 - £5000
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Keith has came to my house today to service my boiler very professional wearing foot covers and hand gloves. Keith was very pleasant explained why he was there and got on with the job. Excellent customer service and would recommend this company.
Allison Kilgour
25th March 2020Value of Products/Services or Work Performed: £1 - £1000
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I have got the boiler fixed. The first technician didn’t see the problem and I had to call for another appointment. The second technician fixed it quickly and efficiently. I do recommend them.
24th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Excellent service for boiler that stopped working. Good provisions for social distancing, gloves and shoe protection worn, cleaned boiler after servicing.
Very happy with work from engineer.
Very happy with work from engineer.
9th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Very quick a thorough job.
Clara
26th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Replacing tap and repairing boiler
Marie Cochrane
24th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Grest job. Really quick and efficient. Would definitely recommend.
Helen Forrest
24th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with work done .Reliable and very tidy. Very pleasant staff.
21st February 2020Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Also very pleasant personality.
Derek Branford
17th February 2020Value of Products/Services or Work Performed: £1001 - £5000
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The engineers were excellent. Very tidy and considerate and did a great job reassuring my 91 year old Mum who was quite concerned about the work involved. We would be happy to reccommed Celsius to our friends and family based on this experience.
14th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Very content with the service provided and the communications, to date, ahead of the service taking place.
Thank you for taking the time to leave your feedback, we appreciate we cannot always make our customers smile with 5* reviews, we are real people after all, but real people that care. We are immensely proud that over 90% of our engineer visits are completed during the 1st hour, which is then covered under our minimum visit charge, this is reflected in most of our amazing reviews on Edinburgh Trusted Trader. Its fantastic to see you have scored us 4* for customer service, reliability and quality of service. Any customer looking to book one of our heroes, will receive the same first class customer service you received. We can assure any customers reading this review, we do make ALL customers aware of our minimum charge policy before booking an engineer to visit your home. We also confirm this via a job confirmation email and this information is on our website, as we want to be open and transparent, in order for customers to make an informed choice.
Thank you, we genuinely appreciate you taking the time out your day to share you experience. Michael Cairns – Celsius Plumbers Director.