Celsius Plumbing and Heating

I had my boiler serviced. It was very thorough and the plumber came back a couple of days later to replace a part. Good communication throughout.

Excellent

I had a boiler service. The appointment was made for next day. The engineer arrived promptly, was pleasant and courteous and all work carried out professionally. Very helpful in answering questions. I would definitely use this company again.

Boiler service and new timer fitted

Friendly efficient service _ l fully recommend Celsius Plumbing and Heating.

Responded to my request quickly. Efficient and polite installer. Not expensive. Very pleased and would recommend.

Two fires serviced on time in budget Jamie was a credit to your firm

Yearly boiler service and gas fire check.
Got a text from Connor when to expect him to arrive to in the morning. Very polite. Answered all my questions and cleaned up at the end.
Have used Celcius for years and will use again.

Had a yearly boiler service. Connor was great, friendly and helpful. Moved to Celsius last year and will continue to use them as they are really good. Would definitely recommend!

Prompt friendly and most importantly good at what they do.

Great service, engineer took time to ensure full understanding before finishing

Absolute legends. I phoned at lunchtime with a leaky boiler and Celsius managed to get someone out that afternoon. It was an easy fix but I would highly recommended them for their prompt and efficient service!

Excellent work from Celsius once again. Reliable Trustworthy professional and friendly, Thanks Connor

Excellent response time. Engineer called on time and kept me updated at all points. Quick diagnosis of faults and remedy identified.

Yearly boiler check.
Engineer came on time, was clean an tidy. Great work.
Will use again.

Boiler service: timely, professional and efficient

Great service and good communication

Replaced parts in the boiler which was an advisory from a service.
Prior to his arrival we had a problem with he toilet cistern which he managed to repair during the same visit.

Excellent service - 100% satisfied.

We are in a rented property but the service from your company is fantastic
And the chap that came today was so nice so helpful . It eas so much appreciated .

To reconnect boiler to boss therm (for putting heating on).
Engineer diagnosed the issue quickly and was good enough to leave instructions of what to do should it happen again).

Boiler service carried out quickly and efficiently. Connor arrived on time and worked cleanly and had a very friendly manner.

Excellent service quick and kept informed.

Replaced valve in my boiler
Very professional. Turn up when they say they will. Transparent re costs. Communication good.

Tap inserts fitted and stop cock fitted

Great job and organised very quickly.

Easy to book with, good comms, came when they said they would, reasonably priced

Jamie, kept in touch on the day of visit and was very courteous and efficient

Boiler Service. Conan arrived on time and completed service promptly, leaving details on work done and recommended replacing some parts in the future.

Boiler installation Job well done and engineers very professional

Hot water tank removed from airing cupboard. Cold Tank removed from the loft. New Combi boiler installed in the loft. New piping installed as required. Gas-fired back boiler rendered defunct. Gas fire serviced.
Generally a good experience

Boiler maintenance. Very professional and friendly service.

Annual boiler service. Punctual, polite, good communication, thorough and efficent.

Boiler service carried out after being let down by another company. Conan arrived at specified time, completed the work professionally and explained everything.

Auto air vent and plate heat exchanger on boiler. Conner did a great job for us. He was also very curtious and polite. Highly recommend.

Chap turned up on time and changed the kitchen sink for a nicer one than I had and was very swift at doing the job I would highly recommend Mike and his team

I was having issues with my Hive thermostat which was installed in May alongside a new boiler. Celsius returned my call quickly, scheduled an engineer visit quickly. Connor did a great job in getting all the Hive kit to pair and also connected to the app. Thus was not easy but Connor stuck with it, allowing me to control the central heating more efficiently.

Excellent job by Aron. Took time to identify problem and tidied / sealed the area afterwards. Lovely cheerful service , thank you !

New boiler fitted.
From contact to quote to booking and installation everything was quick and professional.
Then on the day of the installation the engineer was prompt, kept me updated on the progress of the work, professional and cleaned up after himself

A great service all round

Regular boiler service. Reliable, efficient and friendly

Replaced toilet flush mechanism and fixed dripping taps. Completed efficiently and with a friendly service.

Have used them for 10+ years, and always very happy with the service they provide.

Boiler check / service. Connor was prompt, very pleasant, went above and beyond. First time we've used Celsius and will definitely use them again.

Very efficient,would highly recommend

boiler and radiators service

Gas safety check. Very nice engineer.

Very happy with the service provided by Connor.

Boiler service

Remedial work after a boiler service required a replacement flue. I was concerned the price was high but in the end the reliable and effective work allayed my fears. The two engineers involved were very knowledgeable and friendly. The remedial work required an extra visit as the task proved more tricky than expected and the return visit was arranged promptly and the job completed well.

Repair of leaking boiler

Had a new electric shower fittted. Celsius were easy to communicate with and provided a great service.

We had our boiler replaced, Blair was great and very helpful.

Great Boiler Service today by Connor, have also had radiator sealing work, v professional & responsive company, recommend

Annual boiler service

Very friendly, professional heating engineer

Happy with the whole booking/service experience

Had my washing machine pipes reconnected and fitted after a leak. Nothing but efficient and excellent service and great repair. Workmen were polite, dedicated and helpful.

Celsius installed a new boiler a few years ago and since then have serviced it annually.
Their engineers are punctual, friendly and clean workers. In my experience they communicate appointments and are very efficient. I would recommend Celsius Plumbing to anyone needing this kind of work done. A very trustworthy and professional company.

Boiler service. Engineer turned up on time and was very helpful and left the area neat and tidy.

Jamie was excellent. Reassuring, answered all my questions, clearly knew his stuff well. Great service and communication.

I had a new boiler installed,very reasonable and very happy with the service

Excellent service in what was a rather complex job completed over several visits. Would highly recommend this company.

Very efficient, reliable, professional and knowledgeable. Great communication and friendly service.

The whole team are fantastic.

The owner, the management team, the staff and the engineers have all been professional, helpful and efficient.

I have used celsius a number of times and each time the experience and service has been excellent.

Just had a new combi boiler system with hive fitted as my heating and hot water was a storage tank and gravity fed from a water tank. Water was so slow.

This new system fitted will make a massive difference and I'm so grateful for the team. The engineers Blair and Aaron caused minimal disruption, they were clean and tidy and nothing was too much trouble especially since they had to remove the water tank, hot water storage tank and a large cage that held the tanks. I'm on 3rd floor so that must have been tricky and exhausting for them going up and down 3 flights of stairs. Came across issue with showers but the guys including the owner Mark dealt with the problem without any fuss which I'm grateful for.

Thanks again. I would highly recommend Celsius plumbing and heating especially if you want to upgrade your heating system.

Toilet flush replacement; exterior tap install.
Completed the job to a high standard, leaving everything tidy. Good communication and follow up. Have used before and would do so again.

Arrived within the time slot. Friendly guy who has done the annual boiler inspection for 4 years now. I’d recommend this company

My boiler pressure was running high. I phoned at 8am and an engineer came out within the hour and sorted the issue. Fantastic service

Friendly, professional, had 3 visits from these guys and I trust them, they get the job done well every time. Their availability is brilliant

I’ve been using Celsius for over 10 years and will continue to use them. They are a friendly team and always happy to help. The engineers that service my boiler every year are fantastic. Always happy to have a wee chat while they work quickly, cleanly and efficiently. Brilliant company and more than happy to recommend them to anyone.

Lewis was charming to work with he a gem

Annual central heating boiler and radiators check.

The trader was extremely efficient, quick, polite and cheerful. He did an excellent job.

Connor was super friendly and professional.

Jamie came today to install a gas hob and the service provided was superb. The quality and professionalism was beyond expectations. There were a couple of problems with the hob’s fitting but he managed to fix it in speedy time. Definitely we will use Celsius service again. Many thanks Jamie

The water tank (in the attic of a block of flats) was overflowing so I called the trader who came to fix the problem within three hours.

Can’t fault Celsius Plumbing - the office staff are so helpful; they respond promptly; the engineer we’ve had (Connor) is fab!

Superb customer service... job done on short notice. Very professional from the booking of appointment right through to job completion.

Highly recommend this company.

Connor who done the work was fantastic

Blair and Aaron installed a new Worcester boiler in my property. Impressed with the overall customer focus, friendless, clarity and professionalism. I would definitely recommend Celsius to friends and family. Thank you.

I had a blocked bath and a partially blocked sink. I was promised that the work would be carried out on the following day (after I contacted the company) between 1pm and 5pm but the engineer didn’t turn up.

I felt that the company could have done better by informing me by, say, 4.30pm that afternoon that the engineer wouldn’t be able to make it that day. That would have freed me up to resume my weekly schedule. As it transpired, I was able to attend an important meeting that evening, only by a miracle.

However, everything turned out well in the end, when another engineer sent by the company arrived at lunchtime the following day to carry out the work successfully.

Contacted Celsius via online form about a dripping tap. Form had facility to upload photos of the tap. Had a call back within 2 hours of submitting the online form, then a call to discuss options shortly followed by an email quote. Job arranged online with text to confirm times. Plumber arrived on time and job completed. A hassle free service. Delighted and would use again.

Fixing toilet

A very thoughtful intelligent solution to a somewhat tricky installation of a dishwasher. Delighted with the service

Annual central heating boiler service.
Efficient and polite.

All very efficient
Really friendly and helpful service from point of enquiry to Jaime arriving and getting works done.
Feel confident in works carried out.
I have used Celsius before and I would use Celsius again and I am also happy to recommend.

Annual service.
Celsius are always helpful and reliable. Excellent service for over 10 years now:)
Connor was great.

Emergency repair. Came quickly, completed job well and with little fuss or mess. Would recommend.

4.75*

Connor did an excellent job.

Courteous, punctual, efficient and friendly.
What more can you ask for.

I had a combi boiler installed converting from my previous system boiler and a new tap for my bathroom.

I cannot fault this company from start to finish. Excellent communication through out (which I believe is important customer service) and Jamie who did this work was a very pleasant guy and he left my flat tidy. He explained to me how to work the boiler when he had finished. Excellent work from Jamie.

The communication from Lewis was also excellent he was very pleasant over the phone explaining anything that I was unsure about.

Overall I had no concerns or complaints about Celsius and I would certainly recommend to others.

On time, helpful and good value for money

New boiler fitted recently & radiators checked/ moved/ fitted including replacement valves.
Celsius never disappoint. Whole experience painless and efficient. Great people who are consistently helpful, polite & courteous from those answering the phone to the fitters, engineers & billing staff.
Have had similar work done elsewhere before.
Simply wouldn’t use anyone else.

Connor Mc was great. On time, great communication letting us know he was on the way, and a thoroughly nice guy throughout the job. Job done quickly and effectively - very happy.

Jamie is amazing. On time (8.30a) and stayed late to get the work done. I really appreciate his work ethic and he has much to pass on to the apprentices. If they get 1/10 of what he does, they will be fine.

Was a pleasure to work with and worked with me. The job is a good one and Jamie will be back when we complete the remodel.

Looks like I have plumbers now in my trades black book. Give Jamie a raise.

My kitchen sink drain was completely blocked and was not allowing any water in the sink to drain away. I couldn't use my dishwasher or my washing machine because of this blockage. Also the tap was leaking constantly. Both of these faults were rectified to my complete satisfaction. I would not hesitate to use this company again.

Boiler service & chemical flush; good communication ahead of service visit and during; happy to answer questions; very prompt; left work areas clean & tidy

Punctual, friendly and efficient

Celsius are one of the best trade companies I have ever used. I have been a customer for 9 years and the are consistently helpful in every way.

Great company. Quick responses and incredibly helpful. Have used them multiple times over the last few years for everything from toilet repairs to a replacement boiler. Will be continuing to use and recommend them in the future.

Boiler service

Great service, as always!
Conan and Connor worked well, neat and tidy. Excellent work men.
Thank you

Always excellent service.
Highly recommend.

Boiler service.
Looked into why radiators leak
Hopefully found a solution.

Efficient boiler check service with timely reminders

Aaron was friendly polite and helpful.

Great service - really quick response. Lovely team including those in the office.
Fantastic customer service and would highly recommend

Great team , efficient work , overcame issues with existing
Pipework . Friendly staff (background and onsite ). Would definitely recommend them . Thanks to you all at Celsius .

I had a constantly dripping kitchen tap fixed. Perfect service from initial contact, booking in when convenient for me, price, turned up when they said and got on with the job. Perfect from beginning to end. Wouldn’t hesitate to call Celsius again for plumbing repairs.

My sister who is a very vulnerable adult had an unexpected burst pipe in her kitchen and was in panic mode. Robert arrived within an hour and sorted the issue out quickly and efficiently. We couldn’t recommend the company higher.

We first had Connor who did the boiler service and diagnosed a faulty zone valve. Then we had Conan who came back and fitted the zone valve. Both guys were excellent, very polite, did the job and cleaned up after. Would have no hesitation in recommend this company and will be using them for all plumbing and heating jobs in future.

I had a horrendous experience with this company. I had an issue with a broken shower that Celsius them selves fitted a couple of years ago. I contacted them and they agreed to send a plumber out to look at it. They have a policy whereby you have to pay £110 upfront prior to them coming out to assess a job - this should have rung alarm bells at the time as not all companies have similar policies, however I agreed to pay it as have used them a couple of times in the past without any issues. The £110 covers an initial visit of up to one hour. A surly plumber turned up at my flat and spent all of five minutes looking at my shower before telling me that it needed a new part, and that he would have to order it from the shower company. I asked if this was likely to incur an extra cost and he just shrugged his shoulders and said 'dunno'. He said he was just on his way back to the office and would order the part when he got there.

I didn't hear anything for the rest of the day so phoned Celsius and spoke to someone who had a look on their system and said he could see that the part had been ordered. Didn't hear anything from them the following day. The day after that I received an email saying 'After investigation found noise coming from solenoid valve, this isn't something we would change, we would recommend this job to a shower company. Job complete.' No mention of the part having been ordered and no attempt made to discuss this with me in person.

As I was surprised and annoyed that I had paid £110 for a five minute inspection with no repair made to the shower, I phoned Celsius to make my concerns known and to see if I could be given a partial refund. Spoke to someone who said he would speak to his manager. Didn't hear anything for a further four hours so phoned again and spoke to the same person who advised that he had spoken to his manager (but hadn't bothered to contact me to make me aware of this) and no refund was possible as the £100 covers the first hour's visit and no additional work.

I've since spoken to several other tradesmen who have advised that this is a highlt irregular business practice and they would never ask for money from a customer until the job has been satisfactorily completed. I would also question the ethics of a company who are happy to take £110 from a customer to have a look at a shower that they themselves fitted, only to later say that theu don't do shower repairs. Their communication was appalling and I had to go chasing after them to get even the smallest bit of information. I feel that I have been completely ripped off by Celsius and would advise anyone who is thinking about using their services to use a different, more trustworthy company.

The work was replacing and installing a new kitchen tap. The plumbing engineer did a great job and provided advice as this was a pull out tap and we didn’t have much space under the sink.

They were kind, polite and on time. Apart from the invoice afterwards they left a receipt of the job done and overall the process to arrange the work and do the payment was really nice and smooth.

I’d really recommend this trader.

Would have been helpful to have had a clearer assessment of proposed work and therefore cost

Jamie attended our property and was here all day servicing our boiler and heating system. We had our system flushed through and a filter fitted along with agitated the radiators.
First class job with no mess. System much improved

Quote done very quickly and it was easy to set up appointment to do the work also quickly and at a time convenient for me. Blair and Connor were very polite and did a great job

We replaced our boiler and Blair and Connor came to complete the work. From the off the communication was great. I received a call giving time of arrival. There was no messing about the work was engaged with immediately and was clean, efficient and very professional. Very civil and polite while working in a domestic environment ( enquiring even to remove shoes when walking to test radiators in the apartment. Blair the more senior was very helpful in communicating instructions of use and oversaw and competed the installation with care such that I am very happy to recommend. Thanks and well done Celsius!

Gas safety check done in efficient manner. Very professional service all round.

Very friendly team. Replaced a boiler and relocated some pipe work/stripped out an old radiator. They discovered that there was no water shut off valve in the flat and so fitted one for me whilst there at no extra cost. Have used Celsius for 18-months for service, repair and now replacement.

Connor and Blair did a great job - worked efficiently and to a high quality and were flexible when it came to accommodating my preferences. Would highly recommend!

Emergency call-out
Problem sorted v quickly
Really appreciated

Made an appointment with Celsius to replace some old basin taps, including fitting of isolation flexes. Blair and Connor were friendly and professional, completing the job quickly and efficiently. They offered an explanation of the job before they started, and explained the changes on completion, giving confidence in the work done. Would definitely use Celsius again.

Boiler and Gas hob service.
Excellent service,
Engineer was everything you expect ,
Can't recommend him enough.
Thank you.

Had an issue with constant flushing toilets. Efficient and effectively dealt with and good communication. Would definitely use again.

Used many times over the years. Consistently excellent service

Reliable, flexible, experienced, pleasant

Plug in sink freed

Have used Celsius for over 4 years now. Always reliable and good service.

We use Celsius for boiler servicing and they've come out and saved the day when the hot water wouldn't get hot. They always show up when they say they will, they're polite and considerate in our home and the work always feels fairly priced.

I have recommended Celsius to friends and neighbours who have had similar positive experiences.

Very quick and efficient, thank you!

The work I had done was an annual gas boiler service. This was the fourth consecutive year that I have used Celsius Plumbing and Heating to do this service. I have always found their administration and communication from arranging appointments through to issuing receipts and job reports to be spot on. Connor, who carried out the work this year, arrived on time, was diligent, quiet, and explained what had been done.

Arrived promptly. Communicated well and work was tidy

Came back from a week away to find my boiler was spewing out hot water. Contacted these guys and they had a really nice chap out to fix it within hours at a reasonable price.

Excellent customer service and communication from point of enquiry. Connor was professional, friendly and everything was explained clearly to me. Appointment for boiler service within the week. Would highly recommend!

Just had a new boiler and radiators fitted with Celsius, I bought my own radiators but Ian made sure to go through them all and make sure I had everything the team would need to avoid any wasted time or having to buy something secondary.

Blair, Aaron and Connor then came around to fit, worked flat out to get the radiators and the wall and hot water working, before having to come out the next day just to triple check there were no leaks and tidy up around the flue and some holes, couldn't recommend the service enough.

Great work by experienced plumber

Called and arrived same morning to AirBnb check and professionally test my boiler and PAD electrical appliances - all in one
Done in an hour. Efficient.
Thank you Connor and Celsius

The work was carried out on time and to a very high standard .
Very satisfied .