In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Celsius Plumbing and Heating

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 4.9 out of 5 based on 1250 reviews and feedback.
Trusted Trader member since 2019.

Celsius Plumbing and Heating
2D West Telferton Industrial Estate
Edinburgh
EH7 6UL
0131 258 0848
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Business Information

⭐⭐⭐⭐⭐ 1200 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.⭐⭐⭐⭐⭐

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At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.

We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.

We are open 7 days a week 8am - 8pm and operate an emergency plumber service.

We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme

Trader Map Location

Videos

Our Customer Journey Video - Why we do things differently
We are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 6 days a week, with our primary aim to provide the best customer experience.

Reviews and Feedback

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4.9 out of 5 based on 1250 reviews.
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review stars review stars review stars review stars review stars   29th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler service. Very courteous and efficient. Telephoned 15 mins before arrival and made sure I was aware what he was planning to do before he did it. A very painless experience.
review stars review stars review stars review stars review stars   27th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great communication , easy to arrange & arrived as planned. Efficient, friendly & helpful.
review stars review stars review stars review stars review stars   22nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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On time and diagnosed in first hour
review stars review stars review stars review stars   19th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service to fulfil warranty obligations. I have no way of quantifying the work carried out as I have no technical expertise; I can only trust that what is said was done, and to an acceptable standard.
It would be good to have a 'don't know' option in your ratings-scale.
Celsius have always been polite and professional in all their business, which is why I would be likely to recommend them. The engineers are always punctual, courteous, and helpful with their explanations.
However, I find the price of an annual boiler check extremely high. I bought my boiler from Celsius, which was a significant financial outlay. Over the ten years of warrantee services I will have paid nearly £900 extra. This seems like a large additional cost.

review stars review stars review stars review stars review stars   15th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have needed a plumber for ages to replace a tap and fix a toilet eco-flush, but it is hard to get someone for a small job. Celsius were excellent from start to finish. Friendly, helpful and accessible office staff. Efficient and knowledgeable plumbers. The repairs weren’t complicated, but they were quick, did exactly what they said they would do, when they said they would do it, and for the price they quoted. A really positive experience and very highly recommended.
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Aidan was quick & friendly and very helpful
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I used Celsius for boiler-related services in the past and always benefited from their assistance and most valuable advice when needed. I would like to say a big thank you to the Celsius Team for always going the extra mile in matters of customer service. In addition I would like to express my endless gratitude to engineer Malcolm Wilson who has recently assisted me sorting a radiator issue with second-to-none customer service and the skills expected of a professional. 5 star service indeed!!
David

review stars review stars review stars review stars review stars   13th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Standard annual boiler/CH check. Engineer on time and carried out the job very efficiently. Worth confirming that the current guidelines re COVID were adhered to e.g. use of face mask
review stars review stars review stars review stars review stars   10th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Engineer telephones in advance and arrived promptly on time. Left the area we was working in the kitchen spotless and was very informative with the one or two questions we had about the system. Very friendly and polite.
review stars review stars review stars review stars review stars   8th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great service from Celsius & Richard the engineer on the day. Knowledgeable & helpful with everything regarding our new heating system & hive set up. Would definitely recommend.

Review Image 1 for Celsius Plumbing and Heating by Ian Davidson 
review stars review stars review stars review stars review stars   6th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with service received. Malcolm arrived promptly. He was friendly, helpful and efficient, answering all my questions and giving me good advice about lagging a pipe. The ability to phone and talk to a person at the company is a huge advantage over other companies using automated systems and terrible "on hold" music.
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I use Celsius in my line of work as a letting agent and myself and my team have been extremely happy with their work and communication. Prices are very reasonable and they always go the extra mile to accommodate to our tenant and landlord needs. We have used them from emergency call outs to boiler replacements and the care and standard has always maintained a high standard.

review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Great outfit with very good communication. Have used multiple times over the last 9 years.

review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Celsius Plumbing fitted new taps and chlorinated my cold water storage tank. Tasks performed to a very good standard with no fuss, no mess.

The engineer was polite and respectful throughout. Also very knowledgeable and approachable, providing clear answers to all queries raised by me.

Very pleased with outcome and would not hesitate to contact Celsius again in future.
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler serviced. Really nice guy explained what he was doing and what I had to do if there was a pressure problem again
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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We need urgent work doing to our boiler to a boiler as party of extensive finding a leak. Celsius, were just brilliant, being able to help quickly, then follow up with further repairs. I can't recommend them highly enough.
review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very impressed by the heating engineer’s ability to work through a difficult problem. Excellent service.
review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very proficient customer service. The Celsius team were extremely courteous and tidy in going about their jobs efficiently.

review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Radiator installation and heating system check up
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very responsive to an emergency.

Maolcom, the plumber was absolutely excellent. Very helpful and good communicator. Helped manage the situation well.
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