Celsius Plumbing and Heating
Trader Categories and Services
Heating Engineers, Gas Engineers, Gas Installers, Plumbers, Landlord Certification, Landlords Gas Safety Certificate, Electrical Inspection & Testing, Legionella Risk Assessment, Boiler Installation, Boiler Repairs, Boiler Servicing, Gas Appliance Installation & Maintenance, Gas Taps & Valves, Gas Fires, Boiler Cleaning, Emergency Gas Engineer, Emergency Plumber, Plumbing and Heating, Plumbing PartsTrade Associations
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Business Information
⭐⭐⭐⭐⭐ 1300 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.⭐⭐⭐⭐⭐
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Service Centre and Registered Address:
2D West Telferton,
Telferton Industrial Estate
Edinburgh
EH7 6UL
City Centre Office:
6 Waterloo Place
Edinburgh
EH1 3EG
At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.
We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.
We are open 7 days a week 8am - 8pm and operate an emergency plumber service.
We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme
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Service Centre and Registered Address:
2D West Telferton,
Telferton Industrial Estate
Edinburgh
EH7 6UL
City Centre Office:
6 Waterloo Place
Edinburgh
EH1 3EG
At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.
We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.
We are open 7 days a week 8am - 8pm and operate an emergency plumber service.
We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme
Trader Map Location
Videos
Our Customer Journey Video - Why we do things differentlyWe are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 6 days a week, with our primary aim to provide the best customer experience.
Reviews and Feedback
4.9 out of 5 based on
1380 reviews.
Order by:
27th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Great communication and great price. Will happily contact them again for similar work in the future.
Tom
26th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Connor was friendly, communicative, reliable and quick and efficient. Would recommend and definitely use again!
26th March 2025Value of Products/Services or Work Performed: £1 - £1000
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This was a routine boiler service. First service for my new boiler. It had been dropping pressure so the team brought my appointment forward. Connor did a nice tidy job withe service and went round all the radiators checking for leaks and tightening valves. I have subsequently taken out a maintenance contract with Celcius.
25th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Clear communication from both Connor and Conan on separate visits. Friendly and efficient service, thank you!
24th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Connor from Celsius Plumbing and Heating carried out a boiler service for me. He let me know what time he was coming then when he was here was very polite and explained what he would be doing. The job appeared to be done thoroughly yet efficiently. Very happy with the service.
Kirsty
24th March 2025Value of Products/Services or Work Performed: £1 - £1000
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The man that was there was effective and I was happy with what he did.
Took his time and did job correctly.
Took his time and did job correctly.
Liz Wood
21st March 2025Value of Products/Services or Work Performed: £1 - £1000
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Celsius always delivers. Called on a Monday for an installation of a smart thermostat as well as an annual boiler service. Engineer came on Wednesday and completed both jobs quickly and efficiently. Thoroughly explained work done. Very helpful and professional. Highly recommend.
B Ford
19th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Central heating system flushed and radiator water filtered. Permanent mini filter installed to further protect boilers.
Engineer was extremely polite, efficient and thorough. We were very impressed.
Engineer was extremely polite, efficient and thorough. We were very impressed.
Linda
19th March 2025Value of Products/Services or Work Performed: £1 - £1000
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I have now used Celsius Plumbing on several occasions to carry out central heating boiler servicing and repairs. They have at all times, been prompt, efficient, friendly and courteous.
During our most recent boiler service, the engineer (Blair) went out of his way to provide supplementary advice on the system’s operation.
If I could provide them with a 6-star rating, I would!
During our most recent boiler service, the engineer (Blair) went out of his way to provide supplementary advice on the system’s operation.
If I could provide them with a 6-star rating, I would!
19th March 2025Value of Products/Services or Work Performed: £1 - £1000
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We use Celsius for our boiler service. 3rd year in a row. Guys are always polite and friendly.
They send us an appointment each year so we don’t have to remember and always turn up when they say they will. I find this a super useful service and find their pricing clear and fair.
Wouldn’t hesitate to recommend them.
They send us an appointment each year so we don’t have to remember and always turn up when they say they will. I find this a super useful service and find their pricing clear and fair.
Wouldn’t hesitate to recommend them.
Nicola Blaney
18th March 2025Value of Products/Services or Work Performed: £1 - £1000
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I had a gas fire service today on moving into a new property. The service was great: quality work and really reassuring with the various questions I had. The communication beforehand on booking was great too and they were able to book me in quickly. Would recommend.
Rachel
14th March 2025Value of Products/Services or Work Performed: £1001 - £5000
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Very good service
Patrick Turner
13th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Used Celsius for annual boiler service and gas fire service. Always reliable. Booked for 1300-1700 but phoned ahead to narrow down arrival time. Connor was very amiable and efficient and I would be happy to use them again.
13th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Callum was very polite, clean in his work and
Remembered his last visit to us.
Remembered his last visit to us.
Karen Forgie
12th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Gas hob removed and gas supply capped
Susan
8th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler faulty; interment on and off. Deduced problem was timer / thermostat and signal from the boiler one to wall controlled one. First replacement had a fault in the appliance. Engineer deduced this and wired it up as a ‘permanent on’, as it was Friday afternoon and no new part obtainable till Monday. Managed to squeeze me in earlier than an available slot, at last minute, to fit the new, non-faulty, appliance. Because the quote is agreed and paid up-front, there was no further charge for the extra engineer time which resulted. Polite, conscientious, efficient, with a good appointments and payment system
Colin
7th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service/PAT testing/Legionnaires test
Good service, professional and friendly
Good service, professional and friendly
6th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Connor has been super nice and kind enough to readjust his schedule for the inspection. Team always very professional!
Lucia
5th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Connor and Blair were great they found the problem quickly were great at communicating when they were arriving and what the issue was. They were back the next day after obtaining the part and fixed it in no time. Double checking that our heating was working before leaving. We couldn't have asked for better service or nicer guys.
Jess Hall
5th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Our boiler had its annual service.
Reliable, efficient and personable.
Reliable, efficient and personable.
moira ross
4th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Very good service
26th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Celsius has delivered my annual boiler service for a number of years now and because I have always been satisfied I use them each time without really shopping around (which is unlike me!). The overall communication is very good and the engineers are always helpful and friendly
Lynne
24th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Connor performed a gas safety check and he was very thorough and even took the time to explain the workings of our boiler and top up the pressure for me. I found him very polite and helpful, thanks Connor!
Alex
21st February 2025Value of Products/Services or Work Performed: £1 - £1000
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The plumber turned up on time which I have not experienced with a plumber for years! He did the work very well and very courteously. Gave me a few pointers.
I'm very happy with the work done.
I'm very happy with the work done.
Paul Gordon Edie
20th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler fixed. Seemed efficient and were very pleasant.
Sylvia Robertson
20th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Polite, efficient and did a tidy job
Niels
19th February 2025Value of Products/Services or Work Performed: £1 - £1000
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My appointment was 8am and the van waited outside until that time to come to the door. Always friendly, speedy, reliable service and clear up after themselves. I couldn’t recommend Celsius enough.
Tracy Milligan
17th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Engineer was polite and thorough. Boiler has never been serviced as well as this with previous contractor. Very helpful, bled all radiators. Very satisfied with the quality of work and the efficiency of the engineer
Luuk van Tooren
17th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Blair and Connor were very friendly and took time to explain to me what they were doing. Thanks again!
Sarah
14th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Gas Safety certificate
Ivor Klayman
12th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service - Connor texted me in advance to let me know he was coming, then arrived on time and carried out the service. This was all good but what really made this service outstanding was that when carrying out the service he noticed another issue we had, not actually connected to the boiler, and quickly fixed it without us even asking him to look at it. This is beyond the normal level of service I would expect, and was very much appreciated. As a result I would not hesitate to use Celsius again.
12th February 2025Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service and super guys doing the job. Left everything tidy at the end! Thank you
12th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Friendly and professional job
10th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Jamie replaced the pressure sensor and another part, boiler working. Jamie was reliable, friendly, arrived when he said and tidied up before he left. Very pleased with job done.
Linda
7th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Craig did an excellent job changing out my old tap for a modern one. Extremely professional and friendly, and carried out quality work. I would happily use their services again.
Robbie
5th February 2025Value of Products/Services or Work Performed: £1 - £1000
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We had our gas fire repaired due to not working
4th February 2025Value of Products/Services or Work Performed: £1 - £1000
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Full annual gas’s boiler service and central heating check over.
Ken Young
3rd February 2025Value of Products/Services or Work Performed: £1 - £1000
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Zone valve replacement and advice on future heating options.
C Johnson
2nd February 2025Value of Products/Services or Work Performed: £1 - £1000
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Had Craig from Celsius out to move our mains water stopcock from the attic to a more accessible location. Explained the plan, executed it great, very happy with the results.
1st February 2025Value of Products/Services or Work Performed: £1 - £1000
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Recurring problem with boiler cutting out so no hot water and heating. Re-pressurised a few times but no change. Connor came to look at it was on time, messaged beforehand which was good as we have dogs. He was thorough and found the problem, explained what he had done, was very quick and tidy. Explained a part should be replaced sometime soon so we asked for a quote to be sent. Very happy (and warm) with the service provided.
31st January 2025Value of Products/Services or Work Performed: £1 - £1000
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Have used Celsius in the past with no issues, Boiler service undertaken, came on time, polite and competitive price
Gordon
31st January 2025Value of Products/Services or Work Performed: £1 - £1000
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Great service from start to finish and the engineer knew exactly what he was doing.
Kate
31st January 2025Value of Products/Services or Work Performed: £1 - £1000
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My boiler was continuously losing pressure. Connor figured out the issue very quickly and sorted out the problem within the allocated time. He also gave good advice for any future problems should they occur.
Very happy with the straightforward, efficient and friendly service.
Very happy with the straightforward, efficient and friendly service.
30th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler annual service, re-charged expansion vessel and added inhibitor to system. All done respectfully and explained what had been done on completion. Also advised remedy should my boiler pressure drop in future. Very satisfied with the service and will use again.
Brian
30th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Complications meant that a series of visits was necessary to complete the job. All of these were done promptly and well with intelligent explanations from several Celsius workmen and liaison with office staff. All professionally done.
Nick Child
29th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler and gas fire service. Used this company for a couple of years now, and they are very professional. Price transparency and reliable experienced tradesman. Connor checked all radiators and made sure there was no issues. Thank you Celsius will return in future
Grace Budge
29th January 2025Value of Products/Services or Work Performed: £1 - £1000
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As always, I am very happy with Celsius - have been a customer for years. A small boiler repair today. I had tbe first appointment of tbe day - early start. Blair phoned in advance, was quick, efficient, professional and friendly.
27th January 2025Value of Products/Services or Work Performed: £1 - £1000
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As always, on time and great at reminding me of what needs to be done!
24th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Our gas stove fire had cracked glass replaced and serviced. The engineer was on time, polite and respectful of property. The work was carried out with care and efficiency.I would definitely recommend the company
Maureen Paterson
23rd January 2025Value of Products/Services or Work Performed: £1 - £1000
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Service gas fire.
22nd January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler serviced very well indeed!
22nd January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and gas check. Very helpful and friendly throughout the appointment
21st January 2025Value of Products/Services or Work Performed: £1 - £1000
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Okay
20th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and inspection of shower
Linda Richards
20th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Central heating repair. I had arranged while on holiday. Engineer turned up at arranged time and fixed problem. Very good communication and problem solving.
20th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Electric shower replacement. Sebastian in the customer service team was brilliant, he was so helpful and very reassuring. I was booked in promptly and so happy that they could fit my job in.
When Connor & Blair arrived to complete the job they arrived within the time window and took their time to ensure that everything was installed to my satisfaction. They took time to explain how to use the new shower and register the guarantee and even have me recommendations of who could complete another job I had in mind. I hope I don’t need to use them again and that my shower works for a long time but if I do ever need any plumbing work done Celsius would be my 1st choice. Thank you so much
When Connor & Blair arrived to complete the job they arrived within the time window and took their time to ensure that everything was installed to my satisfaction. They took time to explain how to use the new shower and register the guarantee and even have me recommendations of who could complete another job I had in mind. I hope I don’t need to use them again and that my shower works for a long time but if I do ever need any plumbing work done Celsius would be my 1st choice. Thank you so much
Kerrie Gow
17th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service of a very old boiler.
Super helpful, gave great advice, quickly found an appointment time for me, and was very efficient on the day.
Super helpful, gave great advice, quickly found an appointment time for me, and was very efficient on the day.
Emma McMillan
17th January 2025Value of Products/Services or Work Performed: £1 - £1000
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I had an annual boiler service. Updated by telephone when the engineer would arrive. Arrived in time, carried out the work with minimal disruption, courteous and respectful.
George Campbell
17th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Wonderful as always. The Celsius team are fab.
Victoria
16th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. Always use Celsius - great customer service, friendly and efficient.
16th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Great service from start to finish. Our engineer Connor was very friendly, professional and completed the job in a timely manner. Connor re-routed a gas pipe in our kitchen and carried out a tightness test afterwards to ensure there were no leaks. It was very easy to make the appointment and we were seen within 48 hours of paying the invoice. We’d definitely use Celsius again.
16th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and advice given on time clock and thermostat.
Lorraine
16th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Yearly service of the boiler. Connor kept me updated on his ETA and was friendly and polite. This is the second year I have used Celsius Plumbing and found them to be very efficient.
Claire
15th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Rapid response and excellent service. I contacted Celsius on Sunday, and the work was done on Wednesday (old leaky radiator replaced). I could not fault the professional service we received from Aaron, and from the wider team. Communications have been efficient from start to finish. I would not hesitate to use this company again, and would highly recommend them.
Pascale
15th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Engineer repaired my boiler by recalibrating my thermostat which my last engineer from another company was clueless about. Would definitely recommend and use again!
14th January 2025Value of Products/Services or Work Performed: £1001 - £5000
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Really friendly and knowledgeable team and the communication was unparalleled. Was great to use such a professional company that delivers a high quality service.
Chris
14th January 2025Value of Products/Services or Work Performed: £1001 - £5000
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Amazing service, got a new combi boiler installed, the workmen have been very efficient, tidy and went above and beyond.
Definitely would recommend to anyone else, it was not an easy job but I couldn’t be happier.
Definitely would recommend to anyone else, it was not an easy job but I couldn’t be happier.
Lenka
14th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair couldn't have asked for more very pleasant and done the job well
Colin Macpherson
14th January 2025Value of Products/Services or Work Performed: £1001 - £5000
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Our boiler serviced and gas safety certificate.
Douglas Milne
12th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Installed dishwasher that posed complications. Polite and helpful team
Mike Coughlan
11th January 2025Value of Products/Services or Work Performed: £1 - £1000
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I had assessed and clarified the problem resetting etc both Hive and boiler. I described it to Celsius online in their booking system. As a medic I was interested to know what “professionalism” meant for a heating repair company. As well as the excellent (and educational) work done in the house by Connor, I got a full clear email personal explanation from the “boss” that matched the same standards as a professional medical service should do. Basically Celsius do free guidance and assessing that the problem described is recognised and appropriate for their services enough to pay in advance for the visit.
In short, Celsius has the highest professional standards before and throughout the work — prompt diagnosis, repair and follow through. The cost of trustworthy professionalism is worth it — as in the tale ending “It’s £5 for banging the pipe and £95 for knowing where to hit it”!!
In short, Celsius has the highest professional standards before and throughout the work — prompt diagnosis, repair and follow through. The cost of trustworthy professionalism is worth it — as in the tale ending “It’s £5 for banging the pipe and £95 for knowing where to hit it”!!
Nick Child
10th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Excellent friendly service
10th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Contractor informed us when he would arrive. Told us what was happening and how long it would take. Friendly and helpful. Was not an easy job. Would recommend.
Prepayment was required for a fixed price job
Prepayment was required for a fixed price job
10th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler Maintenance - Connor was brilliant, answered all the questions and provided a brilliant service. Communication was spot on as well.
Michal
10th January 2025Value of Products/Services or Work Performed: £1001 - £5000
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My boiler broke down on one of the coldest weeks of the year. Celsius managed to book me in for a replacement a few days later. Blair and Bruce were friendly, professional and did an excellent job installing the new boiler.
Shannon Gillies
10th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler service within warranty period. Fast, friendly and efficient service. Quick to respond and what appears to be a comprehensive service approach.
8th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service carried out followed by maintenance to replace couple of seals. Five stars for customer service, for response times and politeness and efficiency of engineers undertaking the work. Highly recommend!
8th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Boiler serviced by Blair at Celsius plumbing who went above and beyond to enable access to the boiler which was built into a cupboard. Efficient service and helpful information provided.
8th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Maintenance of my boiler and replacement of parts.
J. Brock
6th January 2025Value of Products/Services or Work Performed: £1 - £1000
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Punctual, efficient, helpful. Would happily re-engage
Jane
6th January 2025Value of Products/Services or Work Performed: £1 - £1000
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We have our old gas hob replaced by a new one. I measured the size of the hob and bought a new hob with similar size. Jamie was the gas engineer to install the new one. It had to cut a little bit of the working top to fit the new hob. Jamie had to spent some time to cut the wood, which I felt it was a bit extra work than I thought. The installation was successful and I am very happy with the work done. Excellent work!
30th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent service would use again
David obrien
27th December 2024Value of Products/Services or Work Performed: £1 - £1000
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That’s the second time I have dealt with Celsius and they have provided an outstanding service, professional and respectful/ friendly, the best plumbers and gas engineers by far I have ever dealt with and they have been nothing but excellent. Special thanks to Jamie for uncapping the gas supply, servicing the boiler and providing gas certificate all in one comprehensive and speedy visit, amazing work Celsius team.
Omar F
25th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Decent price for a service of my gas fire, done quickly and the engineer was very nice. Looking forward to having the living flames at New Year!
Louise
24th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Engineer unable to complete gas fire repair as installation was poor. Celsius provided full refund promptly. Have already booked boiler service with them!
Pete
23rd December 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was quick and efficient and showed me how to use the gas fire in our new property and ensured it was safe to use. He even filmed the smoke test he did on the flue so that we could see that all was working and safe.
22nd December 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.
Excellent communication with Celsius by phone or what’s app with very prompt responses. Engineer arrived on time at 8am and was very efficient and had finished before 8.30. Would definitely use again. Thank you.
Excellent communication with Celsius by phone or what’s app with very prompt responses. Engineer arrived on time at 8am and was very efficient and had finished before 8.30. Would definitely use again. Thank you.
20th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler annual safety check done including checking the flue in the attic and the meter, quickly, politely and efficiently. Recommend.
Simon Bloodworth
20th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Prompt reliable company.
Alan
18th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Blair come round to do a boiler service. He gave a me a call to let me know he was on his way. Done all the checks and made sure everything was in working order. Would definitely use Celsius Plumbing again
Daniel Malone
18th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Celsius have been servicing my boiler for a few years now. The staff are all efficient and friendly.
17th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Routine service of gas fire in new property. Reliable, efficient, friendly, gave sensible advice about how to use device. Very happy, would use again.
Richard
16th December 2024Value of Products/Services or Work Performed: £1 - £1000
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We had our boiler serviced, radiators checked, and leaking under the sink fixed.
We had a very good experience first time using Celsius and will definitely use you as our go to plumber in the future!
Everything was very smooth from start to finish. Friendly office staff and reliable.
Connor was very friendly and efficient.
Thank you so much!
We had a very good experience first time using Celsius and will definitely use you as our go to plumber in the future!
Everything was very smooth from start to finish. Friendly office staff and reliable.
Connor was very friendly and efficient.
Thank you so much!
Amy H
14th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Appointment made promptly, person was off sick on the planned day but I was contacted to advise in good time and my earliest preference for an alternative appointment (next working day) was kept and on time.
Plumber was thorough, knowledgeable and clear about what was happening and what was needed.
Happy to recommend.
Plumber was thorough, knowledgeable and clear about what was happening and what was needed.
Happy to recommend.
Nicola
14th December 2024Value of Products/Services or Work Performed: £1 - £1000
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I live in a rent property so the company had been chosen by my letting agency.
Celsius Plumbing and Heating fitted a new boiler two years ago and they are a very reliable and professional company.
Very competent staff.
Celsius Plumbing and Heating fitted a new boiler two years ago and they are a very reliable and professional company.
Very competent staff.
Angela
13th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service by Blair who was on time, cheery and very helpful with an issue that I needed to know about. He took his time to explain and I’ve now got the knowledge to go ahead. Thank you Blair.
Pam
Pam
pamela m Clark
13th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Work carried out promptly-great company
13th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Blair serviced my boiler today, and fixed a mixer tap that was hanging by a thread!
Friendly, efficient, great service from Celsius again, thank you.
Friendly, efficient, great service from Celsius again, thank you.
Tony Stevenson
12th December 2024Value of Products/Services or Work Performed: £1 - £1000
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A totally satisfactory job done speedily and efficiently by an extremely competent and obliging plumber. I shall recommend Celsius whenever appropriate. Thank you vey much.
Robert Thornton
11th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Very happy with the experience and support.
10th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler annual service.
10th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant and helpful a real joy to experience
Michael Caine
10th December 2024Value of Products/Services or Work Performed: £1 - £1000
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This was a warranty repair to a boiler. Service was excellent from the call handler. (Monique) to Connor the engineer. I wasn’t present for the repair but Connor left a written summary and followed this up with a text and images showing the repairs.
10th December 2024Value of Products/Services or Work Performed: £1 - £1000
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The issue was quickly identified and fixed and the engineer was very knowledgeable and did an excellent job of resolving the issue. We were able to get an appointment within two business days.
Aninda
10th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and repair
7th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Definitely recommend.
Naeem
6th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Yearly annual boiler service
Excellent service.
Friendly engineer
Excellent service.
Friendly engineer
Nicola Todd
5th December 2024Value of Products/Services or Work Performed: £1 - £1000
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4.75*
Pumpkin
4th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Very friendly and pleasant guy and was very quick doing the service for us.
Claire Duncan
4th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Got my boiler serviced and radiators bled. Conan was lovely, came early, worked quickly and efficiently and answered all my questions. Would recommend
Sarah
4th December 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. We were very happy with Connor.
3rd December 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.
2 different houses where new boilers installed/ radiators renewed
2 different houses where new boilers installed/ radiators renewed
3rd December 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service, efficient and always friendly
Michelle Methven
2nd December 2024Value of Products/Services or Work Performed: £1 - £1000
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Jamie and Connor fit a new boiler for us this morning. They were very friendly, did a great job and cleaned up afterwards. Many thanks to them!
Annie Bowler
2nd December 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was a lovely guy. Very amiable and pleasant. Makes a difference
29th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Had my annual boiler and gas fire checked. Connor arrived when expected. A very pleasant and knowledgeable yound lad. Explained everything in layman's language to me. Have used this company before and would defintely recommend them.
Margaret Rillie
28th November 2024Value of Products/Services or Work Performed: £1 - £1000
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The team were really helpful, from the moment I phoned them with my problem they were so helpful offering solutions and guidance. Monique was so helpful in giving me advice which has certainly helped and saved me time and money. Connon the plumber who came to fix my issue was quick efficient and explained what he needed to do and what I needed to know. Excellent service.
Annabel Blackett
28th November 2024Value of Products/Services or Work Performed: £1 - £1000
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On time, friendly & efficient - excellent overall
27th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Really great service, so polite and professional from start to finish. Would definitely use again.
Gemma
27th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Work was completed efficiently and cheerfully
27th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler Service and quick diagnosis of radiator issues. Knowledgeable and very open with advice on next steps etc.
Angus Munro
27th November 2024Value of Products/Services or Work Performed: £1 - £1000
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boiler service
bleeding radiators
added inhibitor
He has done an excellent job
bleeding radiators
added inhibitor
He has done an excellent job
Derek&Daniela Branford
26th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Guy was brilliant!
Don Jardine
26th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Very helpful and thorough. Did more than I had asked for. Excellent overall.
Duncan Kirkpatrick
26th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent
25th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor kept me info of when he would arrive. He treated my home respectfully and proceeded with the job. He took time and care to locate the issue and carried out the necessary repairs as far as he was able. He cleaned up the mess created by the work he carried out.
Susan Robertson
23rd November 2024Value of Products/Services or Work Performed: £1 - £1000
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Superb service from the moment Monique answered the phone in the Celsius office
A timed visit was arranged quickly and the problem diagnosed
Blair the plumber was excellent and identified the problem which would involve some joinery and tiling
Most trustworthy and ultimately the company were very very reasonable about cost
Craig another plumber came a couple of days later to complete the work when the other trades had finished
Again superb
I will use this company again
Ps when a very small issue arose the company did what they said and came straight out and sorted it out
How good is that ?
Thank you
A timed visit was arranged quickly and the problem diagnosed
Blair the plumber was excellent and identified the problem which would involve some joinery and tiling
Most trustworthy and ultimately the company were very very reasonable about cost
Craig another plumber came a couple of days later to complete the work when the other trades had finished
Again superb
I will use this company again
Ps when a very small issue arose the company did what they said and came straight out and sorted it out
How good is that ?
Thank you
23rd November 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was very efficient and knowledgeable.
22nd November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service in newly purchased house. Carried out efficiently and courteously and advice given by an expert. Further work is being quoted.
Alan Page
21st November 2024Value of Products/Services or Work Performed: £1 - £1000
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We recommend Celsius for their good and fast service.
For a few years now, Connor has been the person who always comes to do the maintenance on our boiler and we are very happy. He is a very professional, responsible, kind and respectful person.
For a few years now, Connor has been the person who always comes to do the maintenance on our boiler and we are very happy. He is a very professional, responsible, kind and respectful person.
Victor
20th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler pressure dropping following a service. Engineer visited next day and identified a leaking pipe joint. Fixed it.
Simon
20th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Friendly, efficient, thoughtful and went beyond what was expected.
Ali Murray
20th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Had Conan from Celcius out this morning for our yearly boiler service. Once again super happy with the service provided. Conan was here on time and carried out the work in a timely manner. Very polite and updated me once service was complete.
Also have to give credit to the admin team who sent out a email reminder to book a service and allocated us a slot quickly that work for us.
Thank you Celsius. We will be back next year.
Also have to give credit to the admin team who sent out a email reminder to book a service and allocated us a slot quickly that work for us.
Thank you Celsius. We will be back next year.
Gemma Ross
19th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Easy online booking with callback confirmation of halfday timeslot.
Engineer arrived and did job...boiler service....within timeslot
Engineer arrived and did job...boiler service....within timeslot
carolyn
19th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service done - they were very helpful in reminding me it was that time again and helping me get it scheduled. Visit was quick and easy. Thanks!
19th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service
19th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service with minimum fuss and confident in the job done. Checked zone valves at request and did not seek any additional payment.
Stefano Rinaldi
18th November 2024Value of Products/Services or Work Performed: £1 - £1000
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As always Celsius have delivered
18th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Fast and polite!
Polina
18th November 2024Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted,friendly,on time,efficient,little tiding up afterwards.All went very well.
Douglas McCormack
15th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Speedy, efficient boiler service. Have used this company for many years and always reliable.
M Goddard
14th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service, great customer service, very prompt and easy.
Elliot
14th November 2024Value of Products/Services or Work Performed: £1 - £1000
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The work was done as agreed. I'm happy.
Thank you
Thank you
14th November 2024Value of Products/Services or Work Performed: £5001 - £25,000
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Full central heating system installed. Excellent customer service, communication and post installation follow up.
Fiona Wilson
13th November 2024Value of Products/Services or Work Performed: £1001 - £5000
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Needed a replacement boiler. After looking at what was available in Edinburgh I chose Celsius Plumbing as they offered the best choice of boiler and installation cost. From the initial consultation to the installation and the aftercare I found Celsius Plumbing friendly professional and thorough. The installation was completed in one day, and they dealt with all the registration and warranties within days. A very stress-free and pleasant experience and I would have no hesitation in recommending them to anyone needing a new boiler
David
13th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Blair was excellent
Did the job and then double checked everything again
Very happy with the service
Did the job and then double checked everything again
Very happy with the service
Adrian Fitzpatrick
13th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Had my annual gas check up -boiler serviced, radiators checked - balanced and bled.
Rhona Mackenzie
11th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Landlord gas safety checks, PAT, legionella and lead in water checks. Connor could not have been more polite, he was sensitive to my needs with regards to my time. He was knowledgeable and happy to share that knowledge. Thoroughly recommend Connor.
7th November 2024Value of Products/Services or Work Performed: £1 - £1000
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All very smooth - systems work and staff are on the ball
Robert McDowall
7th November 2024Value of Products/Services or Work Performed: £1001 - £5000
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boiler condensate replacement, water supply reroute, 4 radiators replaced with one moving location. few other small things
7th November 2024Value of Products/Services or Work Performed: £1 - £1000
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V goods and services man v helpful
Andrew Graham
7th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was very efficient and helpful and also very polite and a good communicator
We would definitely recommend Connor and Celsius
We would definitely recommend Connor and Celsius
Adrian Fitzpatrick
7th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service
Simon
6th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Thank you
Stefanie Van de Peer
6th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Restarting boiler which had stopped working. Jamie came as quickly as he could and arrived when he said he would. He explained clearly what was needed and completed the work very efficiently. He was very helpful and made sure I understood what I need to look out for in the future. I could not ask for anything better.
6th November 2024Value of Products/Services or Work Performed: £1001 - £5000
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I have hot water flow from my new tank which is great as it was very bad before. The new shower is great and I am extremely happy with the finished product. My new tank also appears to be saving me money in electricity. The engineers were all very pleasant when they came out too.
There were a couple of things, such as originally making a very bad job of resealing the bath, forgetting to take old products away and connecting my new water tank to the booster submersible instead of the one that heats it from the bottom. They did always send someone to come out and fix all these issues when I raised them; however, I would have not know that my new tank was not heating from the bottom if I did not have to call out an elrctrician out.
But the end product is great which is what matters, and I am happy with it.
There were a couple of things, such as originally making a very bad job of resealing the bath, forgetting to take old products away and connecting my new water tank to the booster submersible instead of the one that heats it from the bottom. They did always send someone to come out and fix all these issues when I raised them; however, I would have not know that my new tank was not heating from the bottom if I did not have to call out an elrctrician out.
But the end product is great which is what matters, and I am happy with it.
CON L LAFFERTY
6th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair was quick and efficient. Connor was friendly and helpful.
6th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service completed by very friendly engineer
Elaine Gilhooley
5th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Celsius came and repaired my toilet cistern, I called them yesterday and they repaired it today! Amazing service and extremely reasonably priced.
4th November 2024Value of Products/Services or Work Performed: £1 - £1000
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Very happy with Aaron’s efficient work on my blocked sink.
2nd November 2024Value of Products/Services or Work Performed: £1 - £1000
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Jamie was efficient and took care of everything. I would recommend Celsius for their prompt and helpful attention to my inquiry and fixing the problem.
1st November 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler servicing
1st November 2024Value of Products/Services or Work Performed: £1 - £1000
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New accessable stopcock fitted.
Quotes up front acceptable ,appt made and plumber arrived at time indicated, got a call 15 mins before to confirm arrival .
Tidy job .
Would use again.
Quotes up front acceptable ,appt made and plumber arrived at time indicated, got a call 15 mins before to confirm arrival .
Tidy job .
Would use again.
Colin
1st November 2024Value of Products/Services or Work Performed: £1 - £1000
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All the people working here are lovely. Engineer went out of his way to make things right.
Laura Steckler
1st November 2024Value of Products/Services or Work Performed: £1 - £1000
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An easy booking system to arrange the boiler service. Connor arrived promptly after texting his eta. His manner was friendly and professional and he was informative about what he was doing when carrying out the boiler service.
1st November 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service
1st November 2024Value of Products/Services or Work Performed: £1 - £1000
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Another faultless service from Celsius with excellent communication before, during and after their visit. Easy peasy, what more can you ask for.
Gary J
31st October 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service from initial booking through to completion.
31st October 2024Value of Products/Services or Work Performed: £1 - £1000
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Efficient, courteous and professional for boiler service and gas fire service.
David Devlin
30th October 2024Value of Products/Services or Work Performed: £1 - £1000
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First class service again for the yearly gas safety and PAT. Reminder / proposed date for visit provided and with ease the date was changed back a day. Engineer attended and testing undertaken. All good and I look forward to using Celsius in future.
30th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service , the service we received was off the scale , we received a quote promptly , we were then sent a schedule of work , time and date , inbetween we were sent some gentle reminders , but what was very impressive was the information about the importance of maintaining your bolier and other interesting pieces of info . On the day we were told the engineer would be here at 0800 , he arrived at 0800 , the engineer was polite , knowledgeable and informative . Highly recommended
30th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent job completed - Standard boiler check and all radiators bled part of service. Connor very knowledgeable and advised on various other aspects of out heating
Mabel Forsyth
29th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Great customer services and fantastic job, fitting new kitchen tap. Super helpful in sorting job. First time using Celsius and will certainly be using them again in the future.
Colin Bradie
29th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Was needing my elderly dad’s gas fire serviced and after a quick check of this company online, decided to go ahead with it.
Service engineer kept me informed about the time slot and carried out the service of what is a very old wall mounted gas fire.
Would certainly recommend and use for any gas fire/boiler service I require in future.
Service engineer kept me informed about the time slot and carried out the service of what is a very old wall mounted gas fire.
Would certainly recommend and use for any gas fire/boiler service I require in future.
David Smith
29th October 2024Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic service. The face time consultation makes the whole process very easy. Engineers were great too
Douglas grant
29th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Trustworthy and efficient. Blair was great, he explained everything and got the job done - I would recommend to anyone.
Harriet
29th October 2024Value of Products/Services or Work Performed: £1 - £1000
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New shower fitted. The temperature was erratic and water pressure low.
We asked for an engineer to come back. They sent the same engineer. He said that there was nothing wrong with the temperature, that we were using the shower wrongly. He also said that there was nothing he could do about the water pressure.
We then asked the company to send someone else. They said no- in a text message! They said the water pressure was as good as it will be. Which didn't make sense with a like for like wattage with our previous shower of 8.5kw. No phone call reply. I couldn't speak to anyone in management. Just texts in return to my calls.
They sent an apprentice and he saw straight away that the shower had been fitted incorrectly. The shower dial was upsidedown. He fixed the problem.
The engineer not only fitted the shower incorrectly but took the instructions to the new shower away. On his return he didn't notice the problem which the apprentice noticed in two seconds.
Bad service. Bad communication. Bad management. The most frustrating part was having to get my father and husband to talk to the company after feeling very frustrated and unheard. Also it is this company's policy to pay before the work is carried out! I am now waiting on a partial refund. I have also spent two afternoons waiting in for the company to come. All in all a bad experience.
We asked for an engineer to come back. They sent the same engineer. He said that there was nothing wrong with the temperature, that we were using the shower wrongly. He also said that there was nothing he could do about the water pressure.
We then asked the company to send someone else. They said no- in a text message! They said the water pressure was as good as it will be. Which didn't make sense with a like for like wattage with our previous shower of 8.5kw. No phone call reply. I couldn't speak to anyone in management. Just texts in return to my calls.
They sent an apprentice and he saw straight away that the shower had been fitted incorrectly. The shower dial was upsidedown. He fixed the problem.
The engineer not only fitted the shower incorrectly but took the instructions to the new shower away. On his return he didn't notice the problem which the apprentice noticed in two seconds.
Bad service. Bad communication. Bad management. The most frustrating part was having to get my father and husband to talk to the company after feeling very frustrated and unheard. Also it is this company's policy to pay before the work is carried out! I am now waiting on a partial refund. I have also spent two afternoons waiting in for the company to come. All in all a bad experience.
28th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor. Very efficient, knowledgeable and respectful. Immediately identified the problem, sorted it out and checked it.
First Class Service Thank You.
First Class Service Thank You.
28th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler Maintenance but have used the company on other occasions and find it excellent.
28th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.
Engineer arrived exactly on time and carried out boiler service and checked all radiators were in working order. Very happy with service and engineer was polite and professional throughout visit.
Engineer arrived exactly on time and carried out boiler service and checked all radiators were in working order. Very happy with service and engineer was polite and professional throughout visit.
Noreena Brown
25th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent as always
24th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. Well organised and efficient.
23rd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Prompt, friendly service. Competitive prices.
23rd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual Boiler service . Connor was efficient polite and helpful.
22nd October 2024Value of Products/Services or Work Performed: £1 - £1000
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I was on a call, let Jamie in, pointed him in the right direction. He was done in no time and left a note before leaving. Very good service
22nd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service as always.
Asm iqbal
21st October 2024Value of Products/Services or Work Performed: £1 - £1000
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Very fast response to a water leak. Aaron was polite worked quickly to repair the problem and left everything clean and tidy.
CMYK
21st October 2024Value of Products/Services or Work Performed: £1 - £1000
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Great work in fixing boiler so I now have heating and hot water again
Jacqueline Westbrook
21st October 2024Value of Products/Services or Work Performed: £1 - £1000
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As always Celsius can be trusted to provide a very worthwhile service. I have used them for years and never an issue.
18th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Thanks for your quick service.
Both Jamie and Connor were on time (if not sooner), very helpful, friendly and efficient.
Good communication all round so we knew what was happening and why.
Will certainly recommend you and feel reassured for any future emergencies etc.
Many thanks again and hope we don't see you again for a while!!
Michael and Rachel
Both Jamie and Connor were on time (if not sooner), very helpful, friendly and efficient.
Good communication all round so we knew what was happening and why.
Will certainly recommend you and feel reassured for any future emergencies etc.
Many thanks again and hope we don't see you again for a while!!
Michael and Rachel
Michael and Rachel
18th October 2024Value of Products/Services or Work Performed: £1 - £1000
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I had my boiler serviced. It was very thorough and the plumber came back a couple of days later to replace a part. Good communication throughout.
Rob Collinson
18th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent
Margaret Allan
17th October 2024Value of Products/Services or Work Performed: £1 - £1000
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I had a boiler service. The appointment was made for next day. The engineer arrived promptly, was pleasant and courteous and all work carried out professionally. Very helpful in answering questions. I would definitely use this company again.
Theresa Walker
16th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and new timer fitted
Michael Coughlan
15th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Friendly efficient service _ l fully recommend Celsius Plumbing and Heating.
15th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Responded to my request quickly. Efficient and polite installer. Not expensive. Very pleased and would recommend.
Nick marshall
15th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Two fires serviced on time in budget Jamie was a credit to your firm
Colin Macfarlane
15th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Yearly boiler service and gas fire check.
Got a text from Connor when to expect him to arrive to in the morning. Very polite. Answered all my questions and cleaned up at the end.
Have used Celcius for years and will use again.
Got a text from Connor when to expect him to arrive to in the morning. Very polite. Answered all my questions and cleaned up at the end.
Have used Celcius for years and will use again.
15th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Had a yearly boiler service. Connor was great, friendly and helpful. Moved to Celsius last year and will continue to use them as they are really good. Would definitely recommend!
14th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Prompt friendly and most importantly good at what they do.
James
11th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service, engineer took time to ensure full understanding before finishing
Mark wilson
11th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Absolute legends. I phoned at lunchtime with a leaky boiler and Celsius managed to get someone out that afternoon. It was an easy fix but I would highly recommended them for their prompt and efficient service!
Caroline
11th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent work from Celsius once again. Reliable Trustworthy professional and friendly, Thanks Connor
simon
8th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent response time. Engineer called on time and kept me updated at all points. Quick diagnosis of faults and remedy identified.
8th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Yearly boiler check.
Engineer came on time, was clean an tidy. Great work.
Will use again.
Engineer came on time, was clean an tidy. Great work.
Will use again.
Jean
8th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service: timely, professional and efficient
CHL Mills
8th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service and good communication
Callum Swanson
7th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Replaced parts in the boiler which was an advisory from a service.
Prior to his arrival we had a problem with he toilet cistern which he managed to repair during the same visit.
Excellent service - 100% satisfied.
Prior to his arrival we had a problem with he toilet cistern which he managed to repair during the same visit.
Excellent service - 100% satisfied.
Pat Young
7th October 2024Value of Products/Services or Work Performed: £1001 - £5000
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We are in a rented property but the service from your company is fantastic
And the chap that came today was so nice so helpful . It eas so much appreciated .
And the chap that came today was so nice so helpful . It eas so much appreciated .
Liz peacock
7th October 2024Value of Products/Services or Work Performed: £1 - £1000
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To reconnect boiler to boss therm (for putting heating on).
Engineer diagnosed the issue quickly and was good enough to leave instructions of what to do should it happen again).
Engineer diagnosed the issue quickly and was good enough to leave instructions of what to do should it happen again).
david bingham
4th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service carried out quickly and efficiently. Connor arrived on time and worked cleanly and had a very friendly manner.
3rd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent service quick and kept informed.
Shona Kinniburgh
2nd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Replaced valve in my boiler
Very professional. Turn up when they say they will. Transparent re costs. Communication good.
Very professional. Turn up when they say they will. Transparent re costs. Communication good.
Kirsten olverman
2nd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Tap inserts fitted and stop cock fitted
2nd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Great job and organised very quickly.
James Patton
2nd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Easy to book with, good comms, came when they said they would, reasonably priced
2nd October 2024Value of Products/Services or Work Performed: £1 - £1000
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Jamie, kept in touch on the day of visit and was very courteous and efficient
1st October 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler Service. Conan arrived on time and completed service promptly, leaving details on work done and recommended replacing some parts in the future.
Ian Young
30th September 2024Value of Products/Services or Work Performed: £1001 - £5000
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Boiler installation Job well done and engineers very professional
Catherine Collins
27th September 2024Value of Products/Services or Work Performed: £1001 - £5000
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Hot water tank removed from airing cupboard. Cold Tank removed from the loft. New Combi boiler installed in the loft. New piping installed as required. Gas-fired back boiler rendered defunct. Gas fire serviced.
Generally a good experience
Generally a good experience
Sally Heron
26th September 2024Value of Products/Services or Work Performed: £1001 - £5000
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Boiler maintenance. Very professional and friendly service.
25th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. Punctual, polite, good communication, thorough and efficent.
25th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service carried out after being let down by another company. Conan arrived at specified time, completed the work professionally and explained everything.
25th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Auto air vent and plate heat exchanger on boiler. Conner did a great job for us. He was also very curtious and polite. Highly recommend.
Mrs Patton
25th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Chap turned up on time and changed the kitchen sink for a nicer one than I had and was very swift at doing the job I would highly recommend Mike and his team
24th September 2024Value of Products/Services or Work Performed: £1 - £1000
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I was having issues with my Hive thermostat which was installed in May alongside a new boiler. Celsius returned my call quickly, scheduled an engineer visit quickly. Connor did a great job in getting all the Hive kit to pair and also connected to the app. Thus was not easy but Connor stuck with it, allowing me to control the central heating more efficiently.
24th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent job by Aron. Took time to identify problem and tidied / sealed the area afterwards. Lovely cheerful service , thank you !
Mabel Forsyth
23rd September 2024Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted.
From contact to quote to booking and installation everything was quick and professional.
Then on the day of the installation the engineer was prompt, kept me updated on the progress of the work, professional and cleaned up after himself
A great service all round
From contact to quote to booking and installation everything was quick and professional.
Then on the day of the installation the engineer was prompt, kept me updated on the progress of the work, professional and cleaned up after himself
A great service all round
Robert Napier
23rd September 2024Value of Products/Services or Work Performed: £1 - £1000
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Regular boiler service. Reliable, efficient and friendly
20th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Replaced toilet flush mechanism and fixed dripping taps. Completed efficiently and with a friendly service.
20th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Have used them for 10+ years, and always very happy with the service they provide.
Ian
18th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler check / service. Connor was prompt, very pleasant, went above and beyond. First time we've used Celsius and will definitely use them again.
Adrienne
17th September 2024Value of Products/Services or Work Performed: £1001 - £5000
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Very efficient,would highly recommend
Tracy Blaikie
16th September 2024Value of Products/Services or Work Performed: £1 - £1000
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boiler and radiators service
13th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Gas safety check. Very nice engineer.
Cath Irvine
13th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Very happy with the service provided by Connor.
12th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service
12th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Remedial work after a boiler service required a replacement flue. I was concerned the price was high but in the end the reliable and effective work allayed my fears. The two engineers involved were very knowledgeable and friendly. The remedial work required an extra visit as the task proved more tricky than expected and the return visit was arranged promptly and the job completed well.
11th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Repair of leaking boiler
Jim
11th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Had a new electric shower fittted. Celsius were easy to communicate with and provided a great service.
George Blacksell
10th September 2024Value of Products/Services or Work Performed: £1001 - £5000
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We had our boiler replaced, Blair was great and very helpful.
Graham
10th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Great Boiler Service today by Connor, have also had radiator sealing work, v professional & responsive company, recommend
9th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service
Very friendly, professional heating engineer
Happy with the whole booking/service experience
Very friendly, professional heating engineer
Happy with the whole booking/service experience
8th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Had my washing machine pipes reconnected and fitted after a leak. Nothing but efficient and excellent service and great repair. Workmen were polite, dedicated and helpful.
Dylan Choy
6th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Celsius installed a new boiler a few years ago and since then have serviced it annually.
Their engineers are punctual, friendly and clean workers. In my experience they communicate appointments and are very efficient. I would recommend Celsius Plumbing to anyone needing this kind of work done. A very trustworthy and professional company.
Their engineers are punctual, friendly and clean workers. In my experience they communicate appointments and are very efficient. I would recommend Celsius Plumbing to anyone needing this kind of work done. A very trustworthy and professional company.
6th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Engineer turned up on time and was very helpful and left the area neat and tidy.
Paul Kelly
5th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Jamie was excellent. Reassuring, answered all my questions, clearly knew his stuff well. Great service and communication.
Lauren Ferguson
2nd September 2024Value of Products/Services or Work Performed: £1001 - £5000
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I had a new boiler installed,very reasonable and very happy with the service
Tracy Blaikie
31st August 2024Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service in what was a rather complex job completed over several visits. Would highly recommend this company.
Max Coleman
30th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Very efficient, reliable, professional and knowledgeable. Great communication and friendly service.
Christine Wallis
30th August 2024Value of Products/Services or Work Performed: £1001 - £5000
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The whole team are fantastic.
The owner, the management team, the staff and the engineers have all been professional, helpful and efficient.
I have used celsius a number of times and each time the experience and service has been excellent.
Just had a new combi boiler system with hive fitted as my heating and hot water was a storage tank and gravity fed from a water tank. Water was so slow.
This new system fitted will make a massive difference and I'm so grateful for the team. The engineers Blair and Aaron caused minimal disruption, they were clean and tidy and nothing was too much trouble especially since they had to remove the water tank, hot water storage tank and a large cage that held the tanks. I'm on 3rd floor so that must have been tricky and exhausting for them going up and down 3 flights of stairs. Came across issue with showers but the guys including the owner Mark dealt with the problem without any fuss which I'm grateful for.
Thanks again. I would highly recommend Celsius plumbing and heating especially if you want to upgrade your heating system.
The owner, the management team, the staff and the engineers have all been professional, helpful and efficient.
I have used celsius a number of times and each time the experience and service has been excellent.
Just had a new combi boiler system with hive fitted as my heating and hot water was a storage tank and gravity fed from a water tank. Water was so slow.
This new system fitted will make a massive difference and I'm so grateful for the team. The engineers Blair and Aaron caused minimal disruption, they were clean and tidy and nothing was too much trouble especially since they had to remove the water tank, hot water storage tank and a large cage that held the tanks. I'm on 3rd floor so that must have been tricky and exhausting for them going up and down 3 flights of stairs. Came across issue with showers but the guys including the owner Mark dealt with the problem without any fuss which I'm grateful for.
Thanks again. I would highly recommend Celsius plumbing and heating especially if you want to upgrade your heating system.
Sean bradley
29th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Toilet flush replacement; exterior tap install.
Completed the job to a high standard, leaving everything tidy. Good communication and follow up. Have used before and would do so again.
Completed the job to a high standard, leaving everything tidy. Good communication and follow up. Have used before and would do so again.
28th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Arrived within the time slot. Friendly guy who has done the annual boiler inspection for 4 years now. I’d recommend this company
Barbara Williamson
27th August 2024Value of Products/Services or Work Performed: £1 - £1000
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My boiler pressure was running high. I phoned at 8am and an engineer came out within the hour and sorted the issue. Fantastic service
Gerard Cunniffe
27th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Friendly, professional, had 3 visits from these guys and I trust them, they get the job done well every time. Their availability is brilliant
Lauren Fisher
27th August 2024Value of Products/Services or Work Performed: £1 - £1000
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I’ve been using Celsius for over 10 years and will continue to use them. They are a friendly team and always happy to help. The engineers that service my boiler every year are fantastic. Always happy to have a wee chat while they work quickly, cleanly and efficiently. Brilliant company and more than happy to recommend them to anyone.
Lynn Forgie
23rd August 2024Value of Products/Services or Work Performed: £1001 - £5000
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Lewis was charming to work with he a gem
23rd August 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual central heating boiler and radiators check.
The trader was extremely efficient, quick, polite and cheerful. He did an excellent job.
The trader was extremely efficient, quick, polite and cheerful. He did an excellent job.
23rd August 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was super friendly and professional.
22nd August 2024Value of Products/Services or Work Performed: £1 - £1000
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Jamie came today to install a gas hob and the service provided was superb. The quality and professionalism was beyond expectations. There were a couple of problems with the hob’s fitting but he managed to fix it in speedy time. Definitely we will use Celsius service again. Many thanks Jamie
Laura
21st August 2024Value of Products/Services or Work Performed: £1 - £1000
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The water tank (in the attic of a block of flats) was overflowing so I called the trader who came to fix the problem within three hours.
Dane Murdoch
20th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Can’t fault Celsius Plumbing - the office staff are so helpful; they respond promptly; the engineer we’ve had (Connor) is fab!
19th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Superb customer service... job done on short notice. Very professional from the booking of appointment right through to job completion.
Highly recommend this company.
Connor who done the work was fantastic
Highly recommend this company.
Connor who done the work was fantastic
18th August 2024Value of Products/Services or Work Performed: £1001 - £5000
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Blair and Aaron installed a new Worcester boiler in my property. Impressed with the overall customer focus, friendless, clarity and professionalism. I would definitely recommend Celsius to friends and family. Thank you.
Steven Young
16th August 2024Value of Products/Services or Work Performed: £1 - £1000
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I had a blocked bath and a partially blocked sink. I was promised that the work would be carried out on the following day (after I contacted the company) between 1pm and 5pm but the engineer didn’t turn up.
I felt that the company could have done better by informing me by, say, 4.30pm that afternoon that the engineer wouldn’t be able to make it that day. That would have freed me up to resume my weekly schedule. As it transpired, I was able to attend an important meeting that evening, only by a miracle.
However, everything turned out well in the end, when another engineer sent by the company arrived at lunchtime the following day to carry out the work successfully.
I felt that the company could have done better by informing me by, say, 4.30pm that afternoon that the engineer wouldn’t be able to make it that day. That would have freed me up to resume my weekly schedule. As it transpired, I was able to attend an important meeting that evening, only by a miracle.
However, everything turned out well in the end, when another engineer sent by the company arrived at lunchtime the following day to carry out the work successfully.
Dane Murdoch
13th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Contacted Celsius via online form about a dripping tap. Form had facility to upload photos of the tap. Had a call back within 2 hours of submitting the online form, then a call to discuss options shortly followed by an email quote. Job arranged online with text to confirm times. Plumber arrived on time and job completed. A hassle free service. Delighted and would use again.
13th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Fixing toilet
Alexander Tweedie
12th August 2024Value of Products/Services or Work Performed: £1 - £1000
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A very thoughtful intelligent solution to a somewhat tricky installation of a dishwasher. Delighted with the service
Fiona
12th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual central heating boiler service.
Efficient and polite.
Efficient and polite.
Mark
12th August 2024Value of Products/Services or Work Performed: £1 - £1000
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All very efficient
Really friendly and helpful service from point of enquiry to Jaime arriving and getting works done.
Feel confident in works carried out.
I have used Celsius before and I would use Celsius again and I am also happy to recommend.
Really friendly and helpful service from point of enquiry to Jaime arriving and getting works done.
Feel confident in works carried out.
I have used Celsius before and I would use Celsius again and I am also happy to recommend.
8th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual service.
Celsius are always helpful and reliable. Excellent service for over 10 years now:)
Connor was great.
Celsius are always helpful and reliable. Excellent service for over 10 years now:)
Connor was great.
Sheila
6th August 2024Value of Products/Services or Work Performed: £1 - £1000
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Emergency repair. Came quickly, completed job well and with little fuss or mess. Would recommend.
Nick M
5th August 2024Value of Products/Services or Work Performed: £1 - £1000
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4.75*
2nd August 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor did an excellent job.
Peter
2nd August 2024Value of Products/Services or Work Performed: £1 - £1000
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Courteous, punctual, efficient and friendly.
What more can you ask for.
What more can you ask for.
2nd August 2024Value of Products/Services or Work Performed: £1001 - £5000
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I had a combi boiler installed converting from my previous system boiler and a new tap for my bathroom.
I cannot fault this company from start to finish. Excellent communication through out (which I believe is important customer service) and Jamie who did this work was a very pleasant guy and he left my flat tidy. He explained to me how to work the boiler when he had finished. Excellent work from Jamie.
The communication from Lewis was also excellent he was very pleasant over the phone explaining anything that I was unsure about.
Overall I had no concerns or complaints about Celsius and I would certainly recommend to others.
I cannot fault this company from start to finish. Excellent communication through out (which I believe is important customer service) and Jamie who did this work was a very pleasant guy and he left my flat tidy. He explained to me how to work the boiler when he had finished. Excellent work from Jamie.
The communication from Lewis was also excellent he was very pleasant over the phone explaining anything that I was unsure about.
Overall I had no concerns or complaints about Celsius and I would certainly recommend to others.
Karen
29th July 2024Value of Products/Services or Work Performed: £1 - £1000
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On time, helpful and good value for money
29th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted recently & radiators checked/ moved/ fitted including replacement valves.
Celsius never disappoint. Whole experience painless and efficient. Great people who are consistently helpful, polite & courteous from those answering the phone to the fitters, engineers & billing staff.
Have had similar work done elsewhere before.
Simply wouldn’t use anyone else.
Celsius never disappoint. Whole experience painless and efficient. Great people who are consistently helpful, polite & courteous from those answering the phone to the fitters, engineers & billing staff.
Have had similar work done elsewhere before.
Simply wouldn’t use anyone else.
28th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor Mc was great. On time, great communication letting us know he was on the way, and a thoroughly nice guy throughout the job. Job done quickly and effectively - very happy.
25th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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Jamie is amazing. On time (8.30a) and stayed late to get the work done. I really appreciate his work ethic and he has much to pass on to the apprentices. If they get 1/10 of what he does, they will be fine.
Was a pleasure to work with and worked with me. The job is a good one and Jamie will be back when we complete the remodel.
Looks like I have plumbers now in my trades black book. Give Jamie a raise.
Was a pleasure to work with and worked with me. The job is a good one and Jamie will be back when we complete the remodel.
Looks like I have plumbers now in my trades black book. Give Jamie a raise.
Thor Hoyte
24th July 2024Value of Products/Services or Work Performed: £1 - £1000
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My kitchen sink drain was completely blocked and was not allowing any water in the sink to drain away. I couldn't use my dishwasher or my washing machine because of this blockage. Also the tap was leaking constantly. Both of these faults were rectified to my complete satisfaction. I would not hesitate to use this company again.
Isabella Peacock
23rd July 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service & chemical flush; good communication ahead of service visit and during; happy to answer questions; very prompt; left work areas clean & tidy
23rd July 2024Value of Products/Services or Work Performed: £1 - £1000
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Punctual, friendly and efficient
David Marren
22nd July 2024Value of Products/Services or Work Performed: £1 - £1000
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Celsius are one of the best trade companies I have ever used. I have been a customer for 9 years and the are consistently helpful in every way.
19th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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Great company. Quick responses and incredibly helpful. Have used them multiple times over the last few years for everything from toilet repairs to a replacement boiler. Will be continuing to use and recommend them in the future.
Kirsten
18th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service
Joseph Apted
18th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service, as always!
Conan and Connor worked well, neat and tidy. Excellent work men.
Thank you
Conan and Connor worked well, neat and tidy. Excellent work men.
Thank you
18th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Always excellent service.
Highly recommend.
Highly recommend.
16th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.
Looked into why radiators leak
Hopefully found a solution.
Looked into why radiators leak
Hopefully found a solution.
Veronica
16th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Efficient boiler check service with timely reminders
Kiryl Katushkin
16th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Aaron was friendly polite and helpful.
Jennifer
16th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service - really quick response. Lovely team including those in the office.
Fantastic customer service and would highly recommend
Fantastic customer service and would highly recommend
16th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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Great team , efficient work , overcame issues with existing
Pipework . Friendly staff (background and onsite ). Would definitely recommend them . Thanks to you all at Celsius .
Pipework . Friendly staff (background and onsite ). Would definitely recommend them . Thanks to you all at Celsius .
andrew mcfie
16th July 2024Value of Products/Services or Work Performed: £1 - £1000
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I had a constantly dripping kitchen tap fixed. Perfect service from initial contact, booking in when convenient for me, price, turned up when they said and got on with the job. Perfect from beginning to end. Wouldn’t hesitate to call Celsius again for plumbing repairs.
Sarah Buchan
14th July 2024Value of Products/Services or Work Performed: £1 - £1000
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My sister who is a very vulnerable adult had an unexpected burst pipe in her kitchen and was in panic mode. Robert arrived within an hour and sorted the issue out quickly and efficiently. We couldn’t recommend the company higher.
Jackie
11th July 2024Value of Products/Services or Work Performed: £1 - £1000
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We first had Connor who did the boiler service and diagnosed a faulty zone valve. Then we had Conan who came back and fitted the zone valve. Both guys were excellent, very polite, did the job and cleaned up after. Would have no hesitation in recommend this company and will be using them for all plumbing and heating jobs in future.
Jean Mclay
10th July 2024Value of Products/Services or Work Performed: £1 - £1000
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I had a horrendous experience with this company. I had an issue with a broken shower that Celsius them selves fitted a couple of years ago. I contacted them and they agreed to send a plumber out to look at it. They have a policy whereby you have to pay £110 upfront prior to them coming out to assess a job - this should have rung alarm bells at the time as not all companies have similar policies, however I agreed to pay it as have used them a couple of times in the past without any issues. The £110 covers an initial visit of up to one hour. A surly plumber turned up at my flat and spent all of five minutes looking at my shower before telling me that it needed a new part, and that he would have to order it from the shower company. I asked if this was likely to incur an extra cost and he just shrugged his shoulders and said 'dunno'. He said he was just on his way back to the office and would order the part when he got there.
I didn't hear anything for the rest of the day so phoned Celsius and spoke to someone who had a look on their system and said he could see that the part had been ordered. Didn't hear anything from them the following day. The day after that I received an email saying 'After investigation found noise coming from solenoid valve, this isn't something we would change, we would recommend this job to a shower company. Job complete.' No mention of the part having been ordered and no attempt made to discuss this with me in person.
As I was surprised and annoyed that I had paid £110 for a five minute inspection with no repair made to the shower, I phoned Celsius to make my concerns known and to see if I could be given a partial refund. Spoke to someone who said he would speak to his manager. Didn't hear anything for a further four hours so phoned again and spoke to the same person who advised that he had spoken to his manager (but hadn't bothered to contact me to make me aware of this) and no refund was possible as the £100 covers the first hour's visit and no additional work.
I've since spoken to several other tradesmen who have advised that this is a highlt irregular business practice and they would never ask for money from a customer until the job has been satisfactorily completed. I would also question the ethics of a company who are happy to take £110 from a customer to have a look at a shower that they themselves fitted, only to later say that theu don't do shower repairs. Their communication was appalling and I had to go chasing after them to get even the smallest bit of information. I feel that I have been completely ripped off by Celsius and would advise anyone who is thinking about using their services to use a different, more trustworthy company.
I didn't hear anything for the rest of the day so phoned Celsius and spoke to someone who had a look on their system and said he could see that the part had been ordered. Didn't hear anything from them the following day. The day after that I received an email saying 'After investigation found noise coming from solenoid valve, this isn't something we would change, we would recommend this job to a shower company. Job complete.' No mention of the part having been ordered and no attempt made to discuss this with me in person.
As I was surprised and annoyed that I had paid £110 for a five minute inspection with no repair made to the shower, I phoned Celsius to make my concerns known and to see if I could be given a partial refund. Spoke to someone who said he would speak to his manager. Didn't hear anything for a further four hours so phoned again and spoke to the same person who advised that he had spoken to his manager (but hadn't bothered to contact me to make me aware of this) and no refund was possible as the £100 covers the first hour's visit and no additional work.
I've since spoken to several other tradesmen who have advised that this is a highlt irregular business practice and they would never ask for money from a customer until the job has been satisfactorily completed. I would also question the ethics of a company who are happy to take £110 from a customer to have a look at a shower that they themselves fitted, only to later say that theu don't do shower repairs. Their communication was appalling and I had to go chasing after them to get even the smallest bit of information. I feel that I have been completely ripped off by Celsius and would advise anyone who is thinking about using their services to use a different, more trustworthy company.
Phil Wright
10th July 2024Value of Products/Services or Work Performed: £1 - £1000
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The work was replacing and installing a new kitchen tap. The plumbing engineer did a great job and provided advice as this was a pull out tap and we didn’t have much space under the sink.
They were kind, polite and on time. Apart from the invoice afterwards they left a receipt of the job done and overall the process to arrange the work and do the payment was really nice and smooth.
I’d really recommend this trader.
They were kind, polite and on time. Apart from the invoice afterwards they left a receipt of the job done and overall the process to arrange the work and do the payment was really nice and smooth.
I’d really recommend this trader.
10th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Would have been helpful to have had a clearer assessment of proposed work and therefore cost
Alastair Fisher
10th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Jamie attended our property and was here all day servicing our boiler and heating system. We had our system flushed through and a filter fitted along with agitated the radiators.
First class job with no mess. System much improved
First class job with no mess. System much improved
9th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Quote done very quickly and it was easy to set up appointment to do the work also quickly and at a time convenient for me. Blair and Connor were very polite and did a great job
8th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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We replaced our boiler and Blair and Connor came to complete the work. From the off the communication was great. I received a call giving time of arrival. There was no messing about the work was engaged with immediately and was clean, efficient and very professional. Very civil and polite while working in a domestic environment ( enquiring even to remove shoes when walking to test radiators in the apartment. Blair the more senior was very helpful in communicating instructions of use and oversaw and competed the installation with care such that I am very happy to recommend. Thanks and well done Celsius!
Mark
8th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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Gas safety check done in efficient manner. Very professional service all round.
Adam Richardson
6th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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Very friendly team. Replaced a boiler and relocated some pipe work/stripped out an old radiator. They discovered that there was no water shut off valve in the flat and so fitted one for me whilst there at no extra cost. Have used Celsius for 18-months for service, repair and now replacement.
4th July 2024Value of Products/Services or Work Performed: £1001 - £5000
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Connor and Blair did a great job - worked efficiently and to a high quality and were flexible when it came to accommodating my preferences. Would highly recommend!
2nd July 2024Value of Products/Services or Work Performed: £1 - £1000
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Emergency call-out
Problem sorted v quickly
Really appreciated
Problem sorted v quickly
Really appreciated
28th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Made an appointment with Celsius to replace some old basin taps, including fitting of isolation flexes. Blair and Connor were friendly and professional, completing the job quickly and efficiently. They offered an explanation of the job before they started, and explained the changes on completion, giving confidence in the work done. Would definitely use Celsius again.
28th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler and Gas hob service.
Excellent service,
Engineer was everything you expect ,
Can't recommend him enough.
Thank you.
Excellent service,
Engineer was everything you expect ,
Can't recommend him enough.
Thank you.
28th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Had an issue with constant flushing toilets. Efficient and effectively dealt with and good communication. Would definitely use again.
David
27th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Used many times over the years. Consistently excellent service
Colin
25th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Reliable, flexible, experienced, pleasant
25th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Plug in sink freed
24th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Have used Celsius for over 4 years now. Always reliable and good service.
Charles P
19th June 2024Value of Products/Services or Work Performed: £1 - £1000
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We use Celsius for boiler servicing and they've come out and saved the day when the hot water wouldn't get hot. They always show up when they say they will, they're polite and considerate in our home and the work always feels fairly priced.
I have recommended Celsius to friends and neighbours who have had similar positive experiences.
I have recommended Celsius to friends and neighbours who have had similar positive experiences.
Paul Lambie
18th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Very quick and efficient, thank you!
Ross Hadden
14th June 2024Value of Products/Services or Work Performed: £1 - £1000
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The work I had done was an annual gas boiler service. This was the fourth consecutive year that I have used Celsius Plumbing and Heating to do this service. I have always found their administration and communication from arranging appointments through to issuing receipts and job reports to be spot on. Connor, who carried out the work this year, arrived on time, was diligent, quiet, and explained what had been done.
14th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Arrived promptly. Communicated well and work was tidy
Penny Johnstone
14th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Came back from a week away to find my boiler was spewing out hot water. Contacted these guys and they had a really nice chap out to fix it within hours at a reasonable price.
Andrew Dennis
14th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent customer service and communication from point of enquiry. Connor was professional, friendly and everything was explained clearly to me. Appointment for boiler service within the week. Would highly recommend!
14th June 2024Value of Products/Services or Work Performed: £1001 - £5000
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Just had a new boiler and radiators fitted with Celsius, I bought my own radiators but Ian made sure to go through them all and make sure I had everything the team would need to avoid any wasted time or having to buy something secondary.
Blair, Aaron and Connor then came around to fit, worked flat out to get the radiators and the wall and hot water working, before having to come out the next day just to triple check there were no leaks and tidy up around the flue and some holes, couldn't recommend the service enough.
Blair, Aaron and Connor then came around to fit, worked flat out to get the radiators and the wall and hot water working, before having to come out the next day just to triple check there were no leaks and tidy up around the flue and some holes, couldn't recommend the service enough.
Sydney Hinchcliffe
12th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Great work by experienced plumber
Sarah
11th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Called and arrived same morning to AirBnb check and professionally test my boiler and PAD electrical appliances - all in one
Done in an hour. Efficient.
Thank you Connor and Celsius
Done in an hour. Efficient.
Thank you Connor and Celsius
10th June 2024Value of Products/Services or Work Performed: £1 - £1000
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The work was carried out on time and to a very high standard .
Very satisfied .
Very satisfied .
7th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Legionella checks on our church and hall. We had previously used this company and found them completely reliable. Very easy to deal with.
7th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Easy booking, reliable, flexible and on time. Work done efficiently and the service man smiley. Good people.
4th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler check done - efficiently and quickly!
3rd June 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent service
Jacqueline Niven
30th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was friendly and easy going. He explained to me the issues and cleaned the erosion off the contact points thus fixing the fault in the short/mid term. He said he would arrange a quote for future works so I would have an idea of the cost.
He also checked out my leaky tap.
He also checked out my leaky tap.
Anne
30th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor had to move a gas pipe to accommodate our new oven install, very pleased with the work done.
28th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Very good
Ben
21st May 2024Value of Products/Services or Work Performed: £1 - £1000
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I had Blair visit the property to fit a new vertical radiator and remove an old radiator. He was a lovely guy and did a great job. He was extremely accommodating throughout the process and even allowed me to paint behind the radiator and come back when the carpet had been fitted. I would 100% contact him/Celsius again for future work
Drew Drummond
21st May 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and part replacement.
Douglas Aitken
17th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler check. Celsius are reliable and thorough.
Lorna
16th May 2024Value of Products/Services or Work Performed: £1 - £1000
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A small job but done perfectly
15th May 2024Value of Products/Services or Work Performed: £1 - £1000
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The management and attendance was top class. Can't comment on on the repair as I understand there was No Fault Found. Awaiting feedback on replacement costs for some parts to improve relaibility
Graeme Fisken
14th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor came to look at a boiler playing up and a radiator that wouldn’t heat up that other plumbers had looked at but couldn’t fix. He fixed the boiler, and the radiator was pumping heat out before he left. We couldn’t be happier with Connor and Celsius. Booking an appointment was easy and will definitely be using them again and recommending them to our friends and family.
Thanks Celsius
Thanks Celsius
H Duffy
10th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Pressure loss , boiler fault , same day repair , superb
Malcolm Mackay
9th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Quick, friendly, professional.
9th May 2024Value of Products/Services or Work Performed: £1001 - £5000
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We had Celsius come and replace a boiler. The customer experience from beginning to end was fab. From the office being able to answer questions to throughout the installation, 100% professional and inspired confidence.
I’ll note also there were some outstanding waste pipe issues behind the boiler that they fixed free of charge.
I’ll note also there were some outstanding waste pipe issues behind the boiler that they fixed free of charge.
8th May 2024Value of Products/Services or Work Performed: £1 - £1000
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We had our boiler serviced this morning. The heating engineer turned up on time (with helpful text confirming arrival 30 minutes in advance). He was courteous and friendly and I liked how he spoke with his apprentice as he was showing the process. They completed the service and filled in the service log and explained that I would receive a reminder in time for next year's service. Everything seems fine and I'd happily book Celsius again.
Hilary Reynolds
1st May 2024Value of Products/Services or Work Performed: £1001 - £5000
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Celsius are fantastic. They installed my new combi boiler replacement and service my Ideal combi boiler every year since my combi boiler installation back in 2021. They are easy to deal with and their plumbers are always professional and friendly. They send me a service reminder every year which is really great service as it keeps my boiler in great working order and helps keep my 10 year ideal boiler parts and labour warranty in check. I will always highly recommend Celsius Plumbing and Heating to my fiends and family.
29th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Fixed boiler
R Lee
29th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler not working. Jamie found problem quickly and had it all sorted in no time. Very kindly answered my many questions.
Would highly recommend and will most certainly not hesitate to get this company to deal with any further problems. Very happy.
Would highly recommend and will most certainly not hesitate to get this company to deal with any further problems. Very happy.
26th April 2024Value of Products/Services or Work Performed: £1001 - £5000
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Celsius Plumbing and Heating have been extremely helpful with a rather complex plumbing job and I will certainly use them again
Max Coleman
26th April 2024Value of Products/Services or Work Performed: £1 - £1000
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They’re working professionally!
25th April 2024Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted with smart thermostat. Ryan, Cameron and Bruce turned up punctually and did a good job in installing the boiler. All packaging and old boiler removed and no mess left. The guys were friendly and polite.
Tommy Gargan
24th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Quick, professionally, trustful, perfect communication. Thank you.
22nd April 2024Value of Products/Services or Work Performed: £1 - £1000
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I phoned for a boiler service and that there was a fault showing. We had no heating or hot water. I booked an appointment online hoping for the next day.
An Engineer was organised for the next day, service was done and the fault fixed.
The Engineer was very nice, friendly and efficient. I will contact Celsius again if I have any problems...thank you.
An Engineer was organised for the next day, service was done and the fault fixed.
The Engineer was very nice, friendly and efficient. I will contact Celsius again if I have any problems...thank you.
Carolyn Turner
19th April 2024Value of Products/Services or Work Performed: £1 - £1000
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The work was completed how we wanted and we are very happy with how the job has improved things for us.
Thomas Dodd
19th April 2024Value of Products/Services or Work Performed: £1 - £1000
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The boys came round and really took the time to listen to my issues about my heating and rebalanced my system to push the heat to the areas I want. They were polite and friendly and all finished before your average work day starts.
18th April 2024Value of Products/Services or Work Performed: £1 - £1000
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From start to finish the experience with Celsius was fantastic and good value for money. After a recommendation from a neighbour for a boiler service, I contacted Celsius to arrange an appointment. The process was seamless, professional and efficient. The engineer arrived as arranged and carried out a very thorough service. I would definitely use Celsius again and would highly recommend to others.
Susan King
16th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Sean did a fantastic job! Would highly recommend him. Thank you so much to everyone at Celsius. From start to finish it’s been a great experience dealing with you all
SUSAN KING
16th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Helpful and friendly service.
15th April 2024Value of Products/Services or Work Performed: £1 - £1000
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From start to finish the experience was very good. The call handler was very friendly and set expectations. Got a phone call 20mins before engineers arrived. Very friendly and explained the issue and resolved my problem. Gave good advice on options moving forward.
Will 100% use again and I’ve already told friends about this great experience.
Will 100% use again and I’ve already told friends about this great experience.
10th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent company, knowledgable and considerate engineers. Consistent quality of service from office staff and visiting engineers. Today Conan was our engineer, very neat, tidy worker. Explained his workings. System perfect at end of visit.
Thank you.
Thank you.
9th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Replace kitchen tap, very speedy response, been putting it off, not as expensive as I had feared, would not hesitate to use them again. No fuss, no mess.
6th April 2024Value of Products/Services or Work Performed: £1 - £1000
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I have used Celsius before for plumbing and boiler emergencies.
Always reliable, quick and communication is fantastic from start to finish.
This time boiler was leaking water from internal pipe which had split.
The engineer was as always polite, efficient and clearly identified the problem and solution.
Great young plumber/engineer. Thank you Connor.
Always reliable, quick and communication is fantastic from start to finish.
This time boiler was leaking water from internal pipe which had split.
The engineer was as always polite, efficient and clearly identified the problem and solution.
Great young plumber/engineer. Thank you Connor.
Beverley Holland
4th April 2024Value of Products/Services or Work Performed: £1001 - £5000
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Had a new boiler installed. Scheduled for two days but they were able to complete in one. All done well and for a good price.
Steve
3rd April 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair, arranged quickly and completed promptly..thank you Celcius!
zubin thacker
3rd April 2024Value of Products/Services or Work Performed: £1001 - £5000
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Excellent communication from the engineer. Friendly and knowledgeable. Tidy and efficient.
2nd April 2024Value of Products/Services or Work Performed: £1 - £1000
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Happy with work done. Thank you
Laura MacAra
31st March 2024Value of Products/Services or Work Performed: £1 - £1000
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I contacted Celsius because of a fault with the water pressure control switch on my boiler. My call to their office was very positive and they readily agreed that, whilst the engineer was with me anyway, he would also service the boiler and apply new sealant to a shower.
The engineer (Conan) was friendly, professional, knowledgeable with a ‘can-do’ attitude and did an excellent job. The water pressure switch actually needed replacing and Celsius were back within 3 working days to fit the new one. The engineer on the second visit (Aidan) was just as good as Conan and made sure I was satisfied with everything before he left.
The engineer (Conan) was friendly, professional, knowledgeable with a ‘can-do’ attitude and did an excellent job. The water pressure switch actually needed replacing and Celsius were back within 3 working days to fit the new one. The engineer on the second visit (Aidan) was just as good as Conan and made sure I was satisfied with everything before he left.
David Moyes
30th March 2024Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service.
Had new radiators fitted, work carried out to an exceptional standard.
Had new radiators fitted, work carried out to an exceptional standard.
Samina Digpal
29th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Straight forward communication and professional service for my annual boiler inspection.
28th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service great work as usual thank you
Eleanor Murray
27th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. I’ve dealt with Connor once before at another property. Always impressed by the professionalism and service of your guys. Being notified of running late should be a standard but something I’ve only seen you do. No reason not to use you for any plumbing work in the future.
Jamie Kopsch
23rd March 2024Value of Products/Services or Work Performed: £1 - £1000
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Very awesome service
Edidiong Princewhite-Ebhomien
22nd March 2024Value of Products/Services or Work Performed: £1 - £1000
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Very professional and competent engineer. Arrived on time and knew exactly what was required. Highly recommend Celsius.
18th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service
Pre booked appointment verified by e mail.
Text before coming
Arrived on time.
Professional.
Friendly.
Good job done.
Pre booked appointment verified by e mail.
Text before coming
Arrived on time.
Professional.
Friendly.
Good job done.
18th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Emergency call out for a leaking toilet. Enquiry was answered promptly and a plumber came out later the same day. Plumber clearly explained the issue and solution and I’m very happy with the work done.
18th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was really friendly and efficient. The overall experience from booking my boiler service to having it completed was easy and hassle free.
Patrick OConnor
18th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Very happy with service
15th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service
14th March 2024Value of Products/Services or Work Performed: £1001 - £5000
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Had a replacement boiler installed in my rental property. Ian was easy to deal with, answered all my questions and made helpful suggestions . Installation of the boiler was booked quickly and went ahead without any delays or problems. In this world where just about everything seems to come with a problem, dealing with Celsius Plumbing was refreshingly problem-free.
12th March 2024Value of Products/Services or Work Performed: £1001 - £5000
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The team from Celsius sorted us out with a new boiler after ours broke down. Gave us a very competitive price and we were keen to use a local supplier after seeing so many positive reviews. They managed to fit us in within a few days - a week sooner than expected which was a bonus with no working heating and some very cold weather.
The team were absolutely fantastic. Ian got the quote through and stayed in touch throughout the work to make sure everything was on track. Blair and Dylan made a fantastic job of fitting the new boiler and having it up and running within just a few hours.
Only one minor hiccup in that an optional extra part hadn’t arrived but it didn’t affect the operation and Blair popped back with their apprentice Connor and quickly got it sorted.
I think the one thing that really stands out for the whole team is how knowledgable they are and that they’re willing to supply a system that works for you. They understood that we wanted a higher hot water flow rather than trying to insist what comes from an estimator is correct. They didn’t try and oversize gas and water supplies as it’s ‘policy’, instead taking the time to check what we had would be suitable. This ultimately resulted in a much more reasonable quote (over 30% less) than bigger companies and the service has been far better too!
The team were absolutely fantastic. Ian got the quote through and stayed in touch throughout the work to make sure everything was on track. Blair and Dylan made a fantastic job of fitting the new boiler and having it up and running within just a few hours.
Only one minor hiccup in that an optional extra part hadn’t arrived but it didn’t affect the operation and Blair popped back with their apprentice Connor and quickly got it sorted.
I think the one thing that really stands out for the whole team is how knowledgable they are and that they’re willing to supply a system that works for you. They understood that we wanted a higher hot water flow rather than trying to insist what comes from an estimator is correct. They didn’t try and oversize gas and water supplies as it’s ‘policy’, instead taking the time to check what we had would be suitable. This ultimately resulted in a much more reasonable quote (over 30% less) than bigger companies and the service has been far better too!
Tim Kerby
11th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Very good job
Catherine Warmerdam
8th March 2024Value of Products/Services or Work Performed: £1 - £1000
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The engineer was very polite, helpful, clean and quick. He answered my queries and reassured me. Always a very good service from the boys.
Karen Forgie
8th March 2024Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of new Combi Boiler and radiators.
After an initial delay on the start date the engineers arrived on time as arranged. No time was wasted and after two and half days of working flat out our new heating/hot water system was up and running.
We asked for a few things to be changed once work had started but the engineers listened, took it on board, and delivered the end result we wanted.
The lads were very courteous and cleaned up as they went and all the waste was removed from our property at the end of the job.
Very happy with the end result.
After an initial delay on the start date the engineers arrived on time as arranged. No time was wasted and after two and half days of working flat out our new heating/hot water system was up and running.
We asked for a few things to be changed once work had started but the engineers listened, took it on board, and delivered the end result we wanted.
The lads were very courteous and cleaned up as they went and all the waste was removed from our property at the end of the job.
Very happy with the end result.
7th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Had boiler serviced. Connor was efficient and explained everything clearly.
4th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor came to carry out an annual boiler check. He gave me advance notice of his arrival and was very polite. He worked quickly and efficiently and let me know when he was finished.
4th March 2024Value of Products/Services or Work Performed: £5001 - £25,000
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Celsius Plumbing delivered outstanding service installing two complex boilers in my home. The pre-installation interactions with Ian and Monique were excellent, very efficient and clear communications. On the installation, Jamie and his team were fast but clean, and informative throughout, keeping me updated with the process. Their combination of skill, attention to detail, and customer care makes them highly recommendable, and I would gladly use their services again.
Ross
4th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent communication throughout.
Heating engineer was polite and explained process throughout. Boiler serviced throughly.
Heating engineer was polite and explained process throughout. Boiler serviced throughly.
Keith Laird
1st March 2024Value of Products/Services or Work Performed: £1 - £1000
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Just had a new tall radiator supplied and fitted by Celsius plumbing and heating.
Employee Bruce was professional and an asset to Celsius.
Fast efficient service from a local company.
I would 100% recommend Celsius.
Employee Bruce was professional and an asset to Celsius.
Fast efficient service from a local company.
I would 100% recommend Celsius.
Karen Wood
1st March 2024Value of Products/Services or Work Performed: £1 - £1000
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The Celsius engineer came to service the boiler. He was communicative, prompt, efficient and friendly, very professional service, highly recommended!
23rd February 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent service by a competent and approachable gas engineer
Steve Paterson
22nd February 2024Value of Products/Services or Work Performed: £1 - £1000
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Pleasant engineers and did the boiler servicing without a fuss and explained work and answered questions. Advised they were on their way at outset..
John brown
21st February 2024Value of Products/Services or Work Performed: £1001 - £5000
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Excellent company with wonderful, knowledgeable, skilled and super patient staff.
Boiler replaced at short notice, fastidious, respectful and tidy engineers.
We have used the services of this company for several years, with special thanks to the office staff, and engineers. Blair, Lewis and Jamie all delightful tradesmen.
Would definitely recommend this company.
Boiler replaced at short notice, fastidious, respectful and tidy engineers.
We have used the services of this company for several years, with special thanks to the office staff, and engineers. Blair, Lewis and Jamie all delightful tradesmen.
Would definitely recommend this company.
20th February 2024Value of Products/Services or Work Performed: £1001 - £5000
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Excellent company…
Great staff in the office and on the phone
Wonderful, knowledgable problem solving engineers, respectful and super tidy tradesmen when in your home.
Look no further, choose this company.
Great staff in the office and on the phone
Wonderful, knowledgable problem solving engineers, respectful and super tidy tradesmen when in your home.
Look no further, choose this company.
19th February 2024Value of Products/Services or Work Performed: £1 - £1000
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It is always a pleasure to have any of the Celsius engineers do needed work. Everyone is polite, efficient and doesn’t mind me pestering them with questions!
Kerstin Holm
15th February 2024Value of Products/Services or Work Performed: £1001 - £5000
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Good job!
15th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Pleasant and efficient operative. I have used Celsius for a number of years and bought my boiler from them 2 years ago and have had no issues.
15th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with high water pressure, causing a loud noise. The plumber fitted a pressure reducer valve to my main stopcock. Very pleased with the company. Very professional. I would highly recommend this company.
14th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Very helpful and friendly.
10th February 2024Value of Products/Services or Work Performed: £1 - £1000
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The problem was found and fixed quickly. Actually I can do it myself but was silly. Quite expensive for 15 mins work. Many thanks for coming on weekends. High recommend!
Julia Sv
8th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Really friendly and professional, Thank you Celsius for the service.
Tom Morgan-Jones
7th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from phoning and arranging an appointment to the gas engineer calling to repair my boiler. The engineer was very professional and friendly very please with the whole job.
Isabel vipond
4th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Draining leaking boiler
Walter Hawkins
2nd February 2024Value of Products/Services or Work Performed: £1 - £1000
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Very professional service
30th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler and gas fire serviced. Pre-visit call to say when they would arrive. Confident, polite engineer who answered some questions I had and also gave advice on how to set the boiler.
Grace Budge
29th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Needed immediate help as central heating water not functioning. Rang on Saturday morning with no expectation of an answer. Not only answered, but visited and fixed within a couple of hours I have used Celsius often and they are friendly, reliable and extremely efficient.
Hilary Matthews
29th January 2024Value of Products/Services or Work Performed: £1 - £1000
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I have booked another boiler service with Celsius. It’s very convenient as they send yearly reminders when it’s due.
The engineer Connor was very professional and helpful. He was able to answer all my questions and provide advice. He was on time for the appointment and kept me informed before arrival.
Great service again! Thank you
The engineer Connor was very professional and helpful. He was able to answer all my questions and provide advice. He was on time for the appointment and kept me informed before arrival.
Great service again! Thank you
25th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Old Potterton boiler service.
Really happy with this engineer, (sorry can’t remember your name)
He called to let me know he was coming about 20mins before which was really useful. He did a thorough check, explained everything I needed to know about the boiler in this property where my dad is about to move in, and reassured me it’s safe and in good working order.
I was grateful for the reassurance and the pleasant, patient person who did this job for us. Thanks very much!
Really happy with this engineer, (sorry can’t remember your name)
He called to let me know he was coming about 20mins before which was really useful. He did a thorough check, explained everything I needed to know about the boiler in this property where my dad is about to move in, and reassured me it’s safe and in good working order.
I was grateful for the reassurance and the pleasant, patient person who did this job for us. Thanks very much!
24th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Fixed leaking kitchen sink
Supply and fitting of 2 new radiators
Ease of booking and good communication
Arrived on time
Polite, professional, informative workers
Cleaned up all debris and removed old parts
Supply and fitting of 2 new radiators
Ease of booking and good communication
Arrived on time
Polite, professional, informative workers
Cleaned up all debris and removed old parts
24th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Replace the toilet flush valve and button mechanism.
This was the first time that I have used this company and I have been very happy with the whole experience. Everyone, from the efficient and friendly office staff to the polite, helpful and professional plumbers who carried out the work made this an efficient and effective repair. They will be our ‘go to’ plumbers from now on.
This was the first time that I have used this company and I have been very happy with the whole experience. Everyone, from the efficient and friendly office staff to the polite, helpful and professional plumbers who carried out the work made this an efficient and effective repair. They will be our ‘go to’ plumbers from now on.
23rd January 2024Value of Products/Services or Work Performed: £1 - £1000
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Always extremely professional and prompt. Work is of high quality and reasonably priced.
Nikolas Plevris
23rd January 2024Value of Products/Services or Work Performed: £1 - £1000
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I mentioned during the service that my boiler had been showing a fault reading and he did everything he could to fix it. Much more than I expected, great value for money. He did a full check of all the radiators and bled those which needed it too.
John
22nd January 2024Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. Easy to book, engineer phoned before arriving and came in allotted time, service carried out quickly. Would recommend.
Gordon
22nd January 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service and advice.
19th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Very professional company..Great communication and the engineer was punctual, pleasant and explained everything simply..Would use again..
17th January 2024Value of Products/Services or Work Performed: £1 - £1000
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We’re so happy we picked Celsius!! Our shower broke last week and we were struggling to find someone to replace it. I found Celsius by searching online and every interaction with them has been easy and wonderful. The staff on the phones were really friendly and understanding and especially very accommodating to help us get an engineer around as soon as possible. The engineers came and fixed up the new shower and it looks amazing. We’re so happy we found a reliable and super professional plumbing service and will definitely choose them again in the future.
Rachel
16th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Boiler service done efficiently, professionally and quickly!
Kerry Harper
15th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Another wonderfully smooth experience! I've used Celsius for countless routine services, repairs, and safety checks over the years for both my own home and also at my rental properties. I'm always delighted with the service, and I look forward to using them again soon. Thanks again Celsius!
Maya
11th January 2024Value of Products/Services or Work Performed: £1 - £1000
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I had a kitchen tap replaced. Plumber did a great job. Very efficient and cleaned up after himself.
Linda
10th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Great communication and provided instructions how to fix in future. Thanks!
Robin Richmond
10th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Good comms
Courteous prompt & efficient
Courteous prompt & efficient
David
9th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Really polite, friendly and helpful engineer, who took the time to explain the problem and how to fix it if it happens again.
Hannah
8th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Very professional and friendly service from both engineers.
Conducted gas safety checks
Conducted gas safety checks
8th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service always use them great honest guys always reliable
Ash
6th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Connor was excellent. Turned up on time. Very friendly and professional. Snag resolved!
6th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Great service from the company. Boiler service and safety check for all gas appliances. Booked and serviced within the week. Friendly engineer. We will be using them from now on.
Kirk Shaw
6th January 2024Value of Products/Services or Work Performed: £1 - £1000
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This was an emergency call out on a Saturday as my boiler stopped working. Got a same day appointment and he was also early ???? more work is needed but the experience of the call out was great - prompt, efficient and helpful!
6th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Stopcock installed. Sealant applied around sink. This is the third time Celsius have undertaken work for me over the last few months and each time they have been excellent all round.
5th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Yearly check on boiler and a certified pac yearly check.
Very friendly and very polite the persons who arrived to do both checks
Very friendly and very polite the persons who arrived to do both checks
5th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Assessment of bathroom cistern and cold water tank problems.
John Reid
3rd January 2024Value of Products/Services or Work Performed: £1 - £1000
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Had a frozen TRV on radiator. Plumber phoned ahead to check arrival time, showed up when discussed and carried out work well and quickly.
Robin Quinn
22nd December 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. Turned up very promptly, very cheerful, friendly engineers. Job done quickly and efficiently. Would definitely recommend them.
Alan
21st December 2023Value of Products/Services or Work Performed: £1 - £1000
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Central heating boiler serviced and problem fixed - fast, friendly, efficient and affordable trader, would highly recommend.
Shirley Dickson
20th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Turned up bang on time and carried out the work quickly and efficiently. The guy (I forget his name) was friendly and provided a good explanation of the work carried out. I would definately recommend Celsius to friends and family.
Sean Mcneill
19th December 2023Value of Products/Services or Work Performed: £1 - £1000
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We had Connor at Celsius come and fix the expansion vessel on our boiler . Great work from the guys, I can recommend them.
Adrian Binzaru
15th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Lovely well mannered guys. Got on with the job as we chatted about the bioler. Cleaned up after them. Job done and happy customer
Pam Clark
14th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Good
12th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Great Job - thanks
11th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Always my plumber of first resort for emergencies and complicated jobs. Have used Celsius for 6 years and always reliable and professional.
11th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service
Jackie Brock
11th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Very good service - easy to book, friendly customer service, very knowledgeable and wouldn’t contact anyone else now.
Kim Duncan
11th December 2023Value of Products/Services or Work Performed: £1 - £1000
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I used Celsius for an annual boiler service. Very quick, professional, and knowledgeable service. All issues were addressed, clearly explained, and corrected. Would recommend to anyone.
8th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Heating system now up to scratch. Enjoying the warmth.
Derek Branford
8th December 2023Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted last year
Excellent product and workmanship
Excellent product and workmanship
8th December 2023Value of Products/Services or Work Performed: £1 - £1000
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On time. Knowledgable. Helpful. Thank you. :-)
8th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Connor was friendly, polite and efficiently carried out my boiler service. The whole process from booking to the service has been straightforward and efficient. I would highly recommend this company.
John Mcleish
6th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Blair was very friendly and courteous. Arrived on time and proceeded to explain the problem, which he promptly fixed. Well done. Jacqui
5th December 2023Value of Products/Services or Work Performed: £1 - £1000
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Good service, clear communication and explanation of the issues.
4th December 2023Value of Products/Services or Work Performed: £1 - £1000
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On time and efficient
Mayan
2nd December 2023Value of Products/Services or Work Performed: £1 - £1000
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Andrew was clearly on top of the job and worked very efficiently. This is not the first call-out to our boiler which needs to be replaced and we’re just hoping it will be the last before we replace it. I’m confident that Andrew did all that he could as he was very clear about what was needed.
Duncan Kirkpatrick
1st December 2023Value of Products/Services or Work Performed: £1 - £1000
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Good service, kept me updated and attended on time.
Engineers were friendly, polite and explained everything clearly.
Engineers were friendly, polite and explained everything clearly.
30th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service and fitting a carbon monoxide alarm. The work was carried out quickly efficiently and thoroughly.
Very happy with the work.
Very happy with the work.
30th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Friendly, professional service
29th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Fixing boiler leak. Great customer service. Very happy. Thank you
Siu O'Reilly
29th November 2023Value of Products/Services or Work Performed: £1 - £1000
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The engineer was excellent and Michael runs a great business. Highly recommend Celsius
Ricky
24th November 2023Value of Products/Services or Work Performed: £1 - £1000
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We were able to book a visit from the engineer, Connor, very quickly when our boiler stopped working, which was great because of the cold weather. The boiler is old and was difficult to deal with. Connor had to go out twice to get spare parts a didn’t finish the job till about 8pm. He really stuck at it, for which we really are very grateful, and also checked the rest of the system. The boiler is now running well, but we will have to think seriously about a replacement. Top marks for efficiency and determination! Thank you Connor.
22nd November 2023Value of Products/Services or Work Performed: £1 - £1000
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Leak which turned out to be from washing machine connection, new washer supplied and fitted.
Plumber Robert very polite and helpful
Plumber Robert very polite and helpful
21st November 2023Value of Products/Services or Work Performed: £1 - £1000
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Very prompt. Very efficient. Set up the next stage immediately. Couldn’t be better
21st November 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent work. Nice and helpful. Highly recommend.
21st November 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service - easy to book appointment online, great at keeping me informed about appointment, and super friendly and quick boiler service. Will be booking again next year.
Mary
20th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler pressure dropping. Friendly, efficient engineer - thank you
Jane McWhannell
17th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Robert from Celsius came today. A small job (leaking sink drain) but he fixed it in a polite, professional manner, arriving exactly when he said he would.
16th November 2023Value of Products/Services or Work Performed: £1 - £1000
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We had Connor from Celsius out to our house today after problems with our condensate pump. He got in touch to give me a time he would arrive and was there when he said he would be. He was professional and very thorough in what was needing checked. He explained to me the problem that was found and how it was fixed and also things to look out for in future. Over all very pleased with today's service.
This is the second time we have used Celsius to do our boiler servicing and maintance and would definitely recommend the team and we will be using again in the future. Thank you to all involved.
This is the second time we have used Celsius to do our boiler servicing and maintance and would definitely recommend the team and we will be using again in the future. Thank you to all involved.
Gemma Ross
15th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Very helpful and professional
15th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Brilliant service. Very professional.
Thanks to all the staff involved. Will definitely be using again.
Thanks to all the staff involved. Will definitely be using again.
15th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler check up.
14th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Engineer called to say he was on his way, he was on time. Explained everything to me and what he was going to do for me.
Karen Forgie
13th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent service
mr james matthew keating
11th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Cannot thank Celsius enough , came out and fixed a leak under the sink, professional and friendly service from the receptionist and the plumber . Highly recommended ⭐️⭐️⭐️⭐️⭐️
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service
Cassandra mackay
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Great response to diagnose the issue, followed up my a proper report and requirements for a fix. Parts ordered and fitted within timescales agreed.
Great customer service when arranging visits and work.
Great customer service when arranging visits and work.
Thomas Hudson
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Contact from booking the appointment was excellent, the message before arriving kept me in the loop, the engineer was a really nice and polite lad, good bit of chat and gave me an explanation of what he was doing before starting then showed me what he’d done and how that would improve things for us plus, he told me what to do if something were to happen in the cold as it it did last winter. Flawless service, very happy and impressed. 5 ⭐️
Gary J
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Robert, was very personable, friendly, efficient & quick too. He arrived on the dot also tidied up after himself. Very satisfied with the job.
Doreen McDiarmid
9th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Professional young man. … but friendly. Identified and sorted the problem straight away. Will definitely use again.
Fiona MacKinnon
9th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Very knowledgeable, reliable and trustworthy service
9th November 2023Value of Products/Services or Work Performed: £1001 - £5000
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In July Celsius replaced our old boiler with a much more efficient one. They have been back a couple of times to balance the system and this was no trouble to them at all. It is really easy to make an appointment with them and the engineers have always come well within their allotted time slot. They also provide you, via email, with a detailed work sheet of the work they have carried out. I'd definitely recommend them to others. Great work carried out and excellent after care.
Mairi
8th November 2023Value of Products/Services or Work Performed: £1001 - £5000
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Very thorough service for our gas fire. So appreciative to be able to use it safely again
Mabel
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. Two engineers who visited were very efficient and helpful.
M Goddard
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Robert has done an excellent job cleaning the tank, A friendly and professional worker.
Mr Grant
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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A boiler check. The problem was diagnosed and the next step will be organised. Very professional and friendly. The trader explained what he had done to reach his diagnosis.
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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I had two recent jobs completed by Celsius - one relating to the boiler and one to fix a bathroom leak. The second was an emergency repair. The work was quick, efficient and reliable. I would use them again.
7th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Very efficient at organising appointments to come out at look at the problem. Provided clear quote to fix. Engineers were informative and polite
7th November 2023Value of Products/Services or Work Performed: £1 - £1000
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New taps and toilet workings. Excellent plumbers, friendly , helpful and reliable.
6th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Good service, on time and nice engineer
6th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Toilet flush stopped working and required a replacement part. Came very quickly and diagnosed the issue. Returned when they said they would and fixed the problem. Courteous and helpful at all times.
Iain
4th November 2023Value of Products/Services or Work Performed: £1 - £1000
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As a landlord we always use Celsius for all our safety certificates. First class service from booking to arriving on time and completing the job at hand. The staff who arrive at my property are always polite and professional.
Callum brown
3rd November 2023Value of Products/Services or Work Performed: £1 - £1000
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boiler service.
2nd November 2023Value of Products/Services or Work Performed: £1 - £1000
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Easy to get a convenient appointment, turned up on time and did boiler service efficiently.
31st October 2023Value of Products/Services or Work Performed: £1 - £1000
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Very efficient
Andrew Macintosh
30th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Had my boiler serviced.
Very happy with service received. Engineer arrived in allotted time slot and was very polite and helpful with the queries I had.
Very happy with service received. Engineer arrived in allotted time slot and was very polite and helpful with the queries I had.
Noreena Brown
30th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service / check radiators. Very prompt, professional and would use again.
27th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Response very good
26th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Replaced one mixer tap and fixed two other taps.
Ben Carter
26th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service, prompt, efficient and have great advice
Mabel
25th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Fast, efficient, professional
Jack McGregor
25th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Checking my underfloor piping and repairing a tap. Advice about damp.
Very reassuring, knowledgeable and very nice.
Phone call prior to visit was welcome.
Very professional.
Very reassuring, knowledgeable and very nice.
Phone call prior to visit was welcome.
Very professional.
Lesley
25th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service
23rd October 2023Value of Products/Services or Work Performed: £1 - £1000
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All went smoothly again!
Robert McDowall
20th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Always on time, thorough.
19th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair. Good communication at all times, and the engineer was punctual and friendly. Quality of repair appears good. No complaints, and highly recommended!
James Whyte
19th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Always a great speedy service with pleasant tradesmen. Thanks again!
Byron Kennedy
18th October 2023Value of Products/Services or Work Performed: £1001 - £5000
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I have had Celsius do annual service and checks and now had a new boiler installed.
Good customer service.
Positive and polite engineers.
Good customer service.
Positive and polite engineers.
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service was done. They were very accommodating with their time to suit me at short notice. Communication with them was excellent. First time using Celsius and I would thoroughly recommend them.
Alex
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Always a wonderful service from Celcius
Prompt, totally reliable and always patient.
I highly recommend this company.
Prompt, totally reliable and always patient.
I highly recommend this company.
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Yearly boiler service, but have used company for new boiler, heaters, system flush etc in the past. Always reliable.
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Gas Boiler Service
Andy
The comments about not being heard or not being able to speak to people or get anyone in management are not accurate. I am the Manager and I have been involved with helping the customer personally.