In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Calescent Gas & Heating Services Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 113 reviews and feedback.
Trusted Trader member since 2020.

Calescent Gas & Heating Services Ltd
25 Farrer Terrace
Edinburgh
EH7 6SG
0131 378 1010

Trade Associations

Images and Photographs

Select any image to see a larger version.
Image 1 for Calescent Gas & Heating Services Ltd Image 2 for Calescent Gas & Heating Services Ltd Image 3 for Calescent Gas & Heating Services Ltd Image 4 for Calescent Gas & Heating Services Ltd Image 5 for Calescent Gas & Heating Services Ltd Image 6 for Calescent Gas & Heating Services Ltd Image 7 for Calescent Gas & Heating Services Ltd Image 8 for Calescent Gas & Heating Services Ltd Image 9 for Calescent Gas & Heating Services Ltd Image 10 for Calescent Gas & Heating Services Ltd Image 11 for Calescent Gas & Heating Services Ltd Image 12 for Calescent Gas & Heating Services Ltd

Business Information

Calescent Gas & Plumbing Services was formed in 2019 by 2 ex British Gas colleagues Thomas & Danny. Between us we have over 30 years industry experience.

We specialise in boiler repairs but are available for all your domestic gas and heating needs, anything from fixing a small leak to carrying out full heating system installations.

We aim to offer a transparent and personalised service for our customers and look to form relationships built on trust, in the hope that our customers will return time and time again.

All our work is carried out to the very highest of standards, whilst taking due care and regard when working in your home.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 113 reviews.
Order by:
review stars review stars review stars review stars review stars   21st August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thomas was very pleasant, professional, respectful, an excellent communicator, and great problem solver. He identified the fault with the boiler and replaced the PCB next day, and advised us on how to deal with the incoming rain.
Job was done very quickly and reasonably. Would definitely recommend.
review stars review stars review stars review stars review stars   19th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Discovered at 5pm on Friday we had no hot water or heating due to a boiler fault.
Thomas came highly recommended through a friend. She called him on Sunday, and I received a text confirming he could come Monday mid morning.
True to his word he phoned to advise on his way, arrived on time, handed me his credentials and pulled on shoe protectors! Not often seen in tradesmen but most appreciated!
He was friendly knowledgeable, instantly diagnosed fault and quickly fixed it.
No hassle or messing about.
He also fixed a couple of hissing radiators without hesitation when I put him on the spot!

He emailed through his invoice and very happy with the cost.
Will definitely use Thomas again and will recommend to others.
Don’t look any further you won’t be disappointed.
review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thomas supplied and fitted a new boiler for us. At all times he was great to communicate with, he completed the job in the time he said he would and without any fuss, all while providing excellent value. Would use again and recommend.

review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Had two leaks in our toilet fixed, cannot praise Thomas highly enough. He was friendly & Professional & answered any questions we had quickly & clearly.
Thomas made sure that both leaks were completely repaired, & even fixed another issue with the stability of the toilet. He didn't send us his invoice until he was sure the repairs were completed. We're still in shock at how low his bill was!
I would recommend Thomas to anyone & we will definitely contact him again to deal with any Plumbing issue. 6 Stars! ☆☆☆☆☆☆
review stars review stars review stars review stars review stars   11th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thomas replaced the filter on the boiler as it had begun to leak. He also serviced the boiler. The service provided really was excellent, really friendly, reliable and also very tidy. Would highly recommend Calescent to anyone who needs a plumber.
review stars review stars review stars review stars review stars   10th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very well done job, reliable.
review stars review stars review stars review stars review stars   10th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Boiler fault over the weekend. Attended on Monday soon after I made contact. Fault fixed and boiler checked. Friendly and will use again.

review stars review stars review stars review stars review stars   4th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thomas is a very professional and friendly person. He has alot of experience in plumbing and this showed in the quality of the work done. He is very reliable and took the time to do everything properly.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thomas came to my property quickly after I called about an active leak and identified and stopped the initial problem straight away. He then took the time to make sure everything was up and running (including heading out to get a further part that was required). Brilliant service, great value for money and I would definitely use again.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fast ,friendly and efficient service would use again

review stars review stars review stars review stars review stars   29th July 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Contacted Thomas to service a combi-boiler and fix a small leak. He was friendly and professional at every stage. Excellent communication arranging a time. Work carried out to a high standard. Offered lots of useful advice and clear explanations. Final bill was very reasonable too. He's now top of our list for any plumbing/heating work we might need doing.
review stars review stars review stars review stars review stars   24th July 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
First class service and competence. Tom had my 18 year old boiler up and running smoothly within a 2 days (parts ordered). Friendly knowledgeable and no faffing about. Very highly recommended.
review stars review stars review stars review stars review stars   21st July 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Calescent Services carried out an outstanding project on our new bathroom from start to finish. Always cleaned up, made us aware of any snagging and that was dealt with professionally. Above all their enthusiasm for the project was great to see.
review stars review stars review stars review stars review stars   22nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thomas installed a vertical radiator in my kitchen after first removing the old one.
The new radiator was installed in a new location, so this required some moving of pipework, and under floor access.
Although the job wasn't as plain sailing as originally envisaged and involved additional work, Thomas made a very professional job of the finish, and his customer service was always very helpful, courteous and prompt.
I'd have no hesitation in using his services again or recommending to others.

Review Image 1 for Calescent Gas & Heating Services Ltd by Ross Philip 
review stars review stars review stars review stars review stars   12th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had an outside tap fitted
The service was brilliant, communication was fantastic and the job was carried out thoroughly. Very friendly as-well. I would 100% use this company again and would most definitely recommend to friends and family 10/10
review stars review stars review stars review stars review stars   9th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had a kitchen sink and taps replaced and a bathroom sink and taps and bath taps replaced.
I would highly recommend this trader, He came when he said he would, gave suggestions to allow me to get exactly what I was looking for . I was very happy with the finished product and he was very tidy when undertaking his work.

review stars review stars review stars review stars review stars   8th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I used this business to service my boiler, Tam was very professional and helpful. Communication was great with quick responses. Turned up on time and was tidy, proficient and professional. Will be using this business in future and will be my first stop for plumbing, etc. I have already recommended to a friend who has since recommended him to another person. Highly recommended.
review stars review stars review stars review stars review stars   7th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Combi boiler install
Our last boiler broke down on Hogmanay and Thomas came to look at it on the 2nd January, and installed a new one for us on the 3rd. He did a fantastic job and we were so pleased with everything. I would highly recommend. Nothing was too much trouble and we were given really helpful information and options to consider throughout. We will definitely use again for annual servicing.
review stars review stars review stars review stars review stars   7th June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Great job done by a man who obviously has lots of experience. I called previous evening and Thomas was round following morning, he had all parts required on hand to get my boiler up and running smoothly in less than an hr, still running smoothly a week later. Previously I had called out the Edinburgh boiler company who got it working for 1hr and did no checks, they said I needed a new boiler as replacement part was hard to source, this was not the case and Thomas got my boiler running for less than 10% of the cost of a new boiler. Top man and great at his job, highly recommend over any company and will be using for my future jobs.

review stars review stars review stars review stars review stars   5th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Calescent undertook a full boiler and radiator installation for us. From quote to completion it was absolutely seemless. We liked how Tommy communicated with us at all stages what he was doing and why and also that he advised us on what was best for us and not necessarily what was the most expensive option, that was refreshing. Immaculate work in what can be a messy business. Our new system is superb and excatly what we needed. It was really how it should be - professionalism, a pride in the work and a complete gent with me and my family, I can't recommend high enough. *note* Calescent can also navigate a 3 year olds relentless questions whithout appearing to slow down production. No mean feat!

Review Image 1 for Calescent Gas & Heating Services Ltd Review Image 2 for Calescent Gas & Heating Services Ltd 
« 1 2 3 4 5 6 »