Calescent Gas & Heating Services Ltd

We had a new boiler and pipe work installed by Danny and Tam. The whole experience was faultless. Great service, workmanship, advice and professionalism. As pensioners it’s always good to get caring people who take time to explain things. Can’t recommend highly enough and will continue to use this company in the future. Thanks to them.

Thomas serviced my boiler and was very helpful and professional. He was also very patient with my nervous dog. I am already recommending his service to my friends.

New to Edinburgh so had to use this site to find a gas engineer. Was extremely happy with the work carried out and the honest and professional advice provided by Thomas.

Many thanks for the help with our emergency today.

Danny diagnosed a very annoying problem I had with a noisy toilet flush valve and replaced it between Christmas and New Year. Really appreciate the professional help at a busy time of the year. Will be asking Danny to do a boiler service and flush the heating system in the spring.

As first time home owners, we had absolutely no clue what to do with the boiler in our flat. The engineer who visited us was honest, warm and unpatronising- he showed us how the heating system worked, and even re-soldered a pipe that had been installed incorrectly by the previous owners. He educated us and offered honest advice so we could make an informed decision about replacing our boiler, when he could easily have taken advantage of our inexperience! These guys are absolutely fantastic!

Danny was really helpful and accommodated an out of hours call to a very cold house! Very knowledgeable and methodical fault finding led to an excellent result, and put my mind at rest with a service on the boiler. He also provided replacement parts immediately and did a tidy install. Friendly, helpful, informative. 10/10

Danny from Calescent could not have been more professional in his approach to servicing and maintaining our heating and hot water system .. only to willing to give out of hours advice over the telephone and follow up call next day.
Site visit to replace central heating motor scheduled and completed .. during visit double checked other items inclusive of our hive control.
I have no issues to recommend Calescent for any heating and plumbing activities … it’s great to have 100% company commitment who put the customer first .. great company and thanks from myself and family .
Highly recommended

The process to install our boiler was carried out with professionalism. Danny went the extra mile to explain the options and arrive at
the best solutions which was much appreciated. I would have no hesitation in recommending this company to family and friends.

I contacted Calascent Gas and Heating Services after reading glowing reviews from different sites.

We needed a thermostat fitted and Thomas booked us in promptly and completed the job with ease and perfection. Although I had misinformed him about the type of boiler we had, he was still friendly, patient and professional and managed to find the correct thermostat for our type of boiler.

I would highly recommend Calascent Gas and Heating Services, they provide excellent customer service and are transparent about their prices before booking.

Replacement Combi boiler and sorting out gas pipe behind oven. Work completed on time. Danny's effort to minimise disruption to our kitchen was commendable. Overall more than pleased with the work done and service given. Top marks.

I’ve just had my boiler serviced. They were easy to contact, reliable, very friendly service. Explained what they were doing while they were doing it. Definitely recommend to anyone looking to use their services!

Danny and the team came to look at a boiler that had been dropping pressure for years and was never satisfactorily fixed. They ticked all the boxes.

Arranging an appointment was quick and easy
They turned up when they said they would and called before arriving to keep me updated
Very friendly and considerate when looking at the boiler
Took the time to explain how things worked and what to look out for going forward
Very reasonable price

Highly recommended!

Boiler Install.
After a breakdown with our old central heating system, Thomas came the next day to assess the job, following day I received quotation and from the 3 other quotes we received he was the best on price, quality product offered, timely, most knowledgeable during discussion and kept in contact from start to finish.
Their workmanship is fantastic, efficient and very tidy as well as being incredibly friendly.
We will be contacting them again to undertake all our annual servicing and any other work that we need completed.
I have no hesitations in recommending them.

Had a vaillant boiler fitted and a new shower supplied and fitted, Danny was friendly, on time, reasonably priced and most importantly the genuine article, I have had many a cowboy before but Danny took the time to flush the radiators as well as talking me through everything, felt amazing to have these jobs done to perfection, extremely tidy worker as well, moving things and putting them back tidily, I will never ever use anyone else to do my plumbing requirements anymore, it will be Danny or Thomas who I also met, very good guys and such gentlemen, I will use again and recommend this company to everyone I know, their aftercare is also second to none, use these guys for all your jobs, you will not be disappointed, can’t say enough good things, thank you so much Danny and Thomas!!

Thomas gets 5 stars for every aspect of his workmanship, courtesy and pricing.
We bought a house with underfloor heating and radiators which just were not functioning properly. Several engineers had tried and failed to sort the problems and by the time I contacted Calescent Gas and Heating I had consigned myself to replacing a relatively new boiler. Thomas not only saved me the cost of a new boiler but was willing to patiently explain what exactly the problems were and how he was sorting them. I decided then, having seen the quality of his work, to ask him to install the smart heating control system “Hive”. Again he explained the everything and fitted it perfectly at a very good price.
I now understand the whole system and it works perfectly.
My wife and I are delighted with the work Thomas has done for us and would absolutely trust and recommend him as a 1st class engineer and a lovely guy.

Danny provided an excellent service for us. Clear communication throughout and really helpful with his diagnosis. He also went out of his way to sort the issue which had arisen during the boiler check. Pleasure to deal with, and we will certainly be using him again.

Previous review left in August 2021 for old boiler repair, now had new Vaillant boiler fitted with Hive thermostat and new vertical radiator in kitchen. There was a lot of work around this to install pipework appropriately, install new flue, drill a new core hole and seal the old one (cherry picker arranged to access 2nd floor flat). All was completed whilst my kitchen was refurbished and Danny liaised with the kitchen fitter to make sure everything happened at the right time. I am very happy with the work and as before Danny was good at explaining what was required. The overall service from Calescent was brilliant, right down to registering the boiler warranty. I have no hesitation recommending this company and will use them again when I get some radiators updated/ repositioned. Thanks very much Danny and all at Calescent.

We recently replaced our boiler with Calescent and we’d highly recommend them to anyone. The whole service was made really easy for us from start to finish and we’re so pleased with our new boiler.

We arranged for Danny to come to our home and talk us through our options, he gave us all the information to decide what was best for us and made us feel comfortable to ask as many questions as we wanted.

When the boiler was being installed, Danny let us know well in advance when he would be arriving and what the process would be like, as well as how long it would take.

We have a baby so it was great to know what was going to happen so that I could plan ahead. He even took this into account and made sure we had access to our kitchen for as much of the day as possible.

His estimates for timescales and pricing were always accurate and he was always happy for us to get in touch if there were any changes or if we had follow-up questions. The quality of the work is excellent and our home was left neat and tidy at the end of both days.

Danny is friendly, professional, and very knowledgeable, we’re really pleased that we chose to go with this company.

Thank you!

Danny was friendly, professional and efficient. My boiler was serviced quickly. All correspondence with both Danny and Thomas was very good too.