In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 413 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 413 reviews.
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review stars review stars   27th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Came to repair my dishwasher and was charged £65 for less than 30 minutes where he removed the kickboard, played around with a screwdriver at the bottom of the machine, which he did not even pull out and said he had re-set the overflow fill - didn't know there was such a thing. Machine worked twice after that and has not worked since. I had stated that the programme appeared to be stuck and would not move forward from the initial start up of the motor. Sent him a text to let him know it is still not working and he did say he could come back and see if it was 'repairable' - sorry but no confidence in this company at all and not prepared to through good money after bad.
review stars review stars review stars review stars   13th February 2019
Value of Products/Services or Work Performed: £65
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Came out and fixed dishwasher same day!

On time, reliable and really helpful explaining issue and how to fix it.

Very pleased with work and so good to have someone in the phone book to call at short notice.

review stars review stars review stars review stars review stars   16th May 2018
Value of Products/Services or Work Performed: £35
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I called Billy when my washing machine broke down, he was very responsive friendly and helpful. He gave good advice and I felt under no obligation. I ordered a new washing machine, it arrived very early I messaged him (very early in the morning) to fit it and he was here and the job was completed within an hour.
Fantastic service.
Highly recommend.
review stars review stars review stars review stars review stars   5th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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I contacted several domestic appliance repairers/installers and couldn’t find anyone that was enthusiastic or able to give me any advice about my dishwasher. But I was very happy once I had spoken to Billy at BR Domestic Appliances, he gave me sound advice and was able to come at short notice and install my dishwasher. Would use again without hesitation.
review stars review stars review stars review stars review stars   4th October 2019
Value of Products/Services or Work Performed: £65.00
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Friendly and efficient service. Didn't make me feel daft for not clearing out the washing machine filter regularly myself. Came at a time that suited me.

review stars review stars review stars review stars review stars   2nd May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Quick to reply and arrived as agreed and completed job
review stars review stars review stars review stars review stars   16th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy removed my old dishwasher and installed a new one. He was friendly, reliable and provided an overall excellent service.
review stars review stars review stars review stars review stars   26th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the repair carried out on our washing machine. Quick replies to our questions and turned up on time and did the job quickly. Recommended
review stars review stars review stars review stars review stars   6th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and repair carried out by Billy to oven. Would use again.
review stars review stars review stars review stars review stars   16th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fast and efficient. Great service.

review stars review stars review stars review stars review stars   1st February 2019
Value of Products/Services or Work Performed: £150
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New fan and motor fitted to a 20-year-old Neff oven.
The work was carried out promptly (within 2 days of contacting the engineer. He arrived at the arranged time and carried out the work efficiently. All now appears to bw working well again.

review stars review stars review stars review stars review stars   5th June 2019
Value of Products/Services or Work Performed: £105
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Repair to Hotpoint oven
This was done efficiently and with courtesy and no mess
review stars review stars review stars review stars review stars   23rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher fixed - small item removed from the pump.
review stars review stars review stars review stars review stars   26th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Disconnected old hob and oven and connected new hob and oven to the existing spurs, Communication was excellent and a very reliable service provided. The job was completed quickly and efficiently to the required standards. Would definitely recommend this trader to a friend.
review stars review stars review stars review stars review stars   15th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine wasn't draining. Billy fixed it in no time. Polite and friendly.
review stars review stars review stars review stars review stars   30th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine drum wasn't spinning....Billy got it fixed within an hour. Decent price and would recommend his services.

review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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The website query form didn't seem to work for me, but rang them instead and received great quick service. They came the next day and put a new element and lamp in my Zanussi oven, no fuss and good overall experience. Will keep his card as my go-to person for domestic appliance repairs.
review stars review stars review stars review stars review stars   11th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very reliable tradesman, arrived on time and came to repair my oven on a Sunday which was a godsend.
Fixed the problem promptly.
Very happy with service.
Would use again.
review stars review stars review stars review stars review stars   18th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Aged cooker was losing heat and needed new seals. Mr Rutherford managed to source replacements and promptly fitted them. Not cheap but efficient cheerful service and much cheaper than buying a new cooker!

review stars review stars review stars review stars review stars   25th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Came out and fixed broken oven. Arrived as promised and sorted the problem. Great to be able to fix rather than have to replace. Very pleased with the service provided.
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