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Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 413 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 413 reviews.
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review stars review stars review stars review stars review stars   19th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent efficient service. Highly recommend
review stars review stars review stars review stars review stars   24th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Short notice call to assist me with a washing machine drama. Billy replied toot sweet and turned up at time specified. Got me out of a hole, when others failed to produce the goods.

Professional, first class, high quality workmanship. Respect given!
review stars review stars review stars review stars review stars   29th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic Service! He came out on a Sunday, the day after I phoned, and two days before Christmas. Successfully repaired the machine. A very nice man as well.
review stars review stars review stars review stars review stars   30th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy was a saviour! My oven broke the 3 days before Christmas and after ringing around a couple of places unsuccessfully, I thought Christmas was cancelled. One of them then recommended trying Billy as he was local to me, and luckily he fitted me in and was brilliant. He explained everything he was doing, everything that needed doing and laid out the costs before proceeding.
He was friendly and efficient.
review stars review stars review stars review stars review stars   31st December 2018
Value of Products/Services or Work Performed: £65.00
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Came out as soon as he was available, which given the time of year (Hogmanay!) was great, and got the oven working. Would happily use again.
review stars review stars review stars review stars review stars   6th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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emailed for quote for double oven element. emailed back promptly.

Arranged visit for very next day. Billy gave us quote there and then also had the part needed. Job done very efficient,would recommend to anyone.

Will be our first choice again if needed.
review stars review stars review stars review stars review stars   6th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy replaced a faulty grill element on our range cooker. Excellent service and would fully recommend.
review stars review stars review stars review stars review stars   22nd January 2019
Value of Products/Services or Work Performed: £120
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Emailed Billy on a Sunday to give me a quote for supply and fit a washing machine seal and he replied same night. Quote was reasonable and I'm very happy with the finished job using genuine parts. Friendly, reliable & I would happily recommend him.
review stars review stars review stars review stars review stars   26th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy to install my washing machine. He came next day (Saturday) and did the job professionally and at a reasonable price. I am not surprised at his 5 star rating from every customer because he really deserves it. I would recommend him any time.
Many thanks.
Irene
review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £100
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Diagnose and replace faulty heater element on integrated washing machine.

Came on time as arranged and did the job with no mess or fuss.

Very happy.
review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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We called Billy out to repair our built in electric oven. We had no current contacts for this type of work but were impressed by previous reviews we had read on line for BR Domestic Appliance Specialist so decided to go with them.

Billy called the next day and fixed the problem on his first visit. All charges and costs were communicated up front so we knew exactly where we stood. The work was carried out to high standard and at a competitive cost, and we would have no hesitation in recommending Billy to family and friends.

review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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It was a Saturday and the oven element blew mid way through cooking a big dinner for a family celebration. I called around a few places but knew it would be hard to get someone at such short notice on a Saturday afternoon. One place I called suggested I call Billy and yes, fantastic, he shifted things around and came over as soon as he could. He fitted the right element and got the over working again, and back in went the food!
He is polite, tells you what he is doing and does not bamboozle you with terminology OR treat you like you don't know anything.
I will use his services again next time something needs fixed. Recommend!!!
review stars review stars review stars review stars review stars   28th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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I emailed Billy and received a prompt response. He came the next day to fix my dishwasher and oven. Excellent service and work.

review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £70
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Billy - He was a very steady, earnest, energetic worker. Excellent service.
Professional and friendly. Would definitely recommend and hire him again.

review stars review stars review stars review stars review stars   8th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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I emailed late evening regarding a broken fan oven and had an appointment arranged for the next day. Billy arrived on time, replaced the fan and left things tidy. Would recommend.
review stars review stars review stars review stars review stars   9th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy to come and fix our Bosch washing machine which had started making some very loud grinding noises the previous night. He was amazing, he juggled his appointments around for that day and arrived at the house a couple of hours later.

Billy quickly identified the problem and had the machine fixed within minutes. Great customer service and a pleasure to deal with. Would highly recommend Billy to others in need.
review stars review stars review stars review stars review stars   11th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Checked faulty washing machine.
Fast, friendly and efficient service. Will definitely recommend.
review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £65
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I had a new oven fitted. I was very satisfied with the service I received. Very punctual and the service was excellent. I would have no qualms about recommending his services.
review stars review stars review stars review stars review stars   14th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great to find someone who offers such an efficient & friendly service that covers East Lothian. Am in Haddington & would definitely recommend.

review stars review stars review stars review stars review stars   21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Having a new oven supplied and fitted , Billy was excellent took time to take me through the workings of new oven ,if I had any problems ,just phone him and he would pop in and sort them out .Would recommend this company .
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