In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 409 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 409 reviews.
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review stars review stars review stars review stars review stars   30th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy at 10.30 and he was there for 2pm…
We really needed the work done and he did not disappoint.
Was a really nice guy too.

review stars review stars review stars review stars review stars   27th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really happy with the service provided by Billy. Phoned initially and discussed what was needed to fix our oven. Billy ordered the part, told me exactly the price, arrived when he said, pleasant and professional and I would certainly contact him again for any domestic appliance repairs if needed. Definitely recommend.

review stars review stars review stars review stars review stars   23rd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came at short notice and fixed my washing machine quickly. From the moment I messaged him he was friendly and helpful. I will definitely use him again if I need to and would recommend him to anyone before rushing out and buying a new machine!
review stars review stars review stars review stars review stars   22nd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Bosch washing machine repair. Brilliant service done in an hour. Great price!
review stars review stars review stars review stars review stars   5th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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I got in touch about a fault with my washing machine. I was told on the phone about the pricing and the work was carried out the next day.
I even called after about something I wasn't sure on and was given great advice.
Would recommend for sure!

review stars review stars review stars review stars review stars   4th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy has helped us with a dishwasher issue in the past, and recently fixed a blockage in our washing machine. He’s reliable, responds quickly and is very efficient. Thanks again Billy!
review stars review stars review stars review stars review stars   3rd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had an issue where a Bosch washing machine was not starting. Billy identified the problem as a child lock mistakenly engaged and was able to rectify it simply by talking us through steps on the phone. An excellent service.
review stars review stars review stars review stars review stars   21st July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Had an oven breakdown that needed sorted quickly . Billy (arrived the next day) when said he would . He carried out the repair like he said he would . Cleaned up like he said he would and it was a fair price . Very happy with the friendly efficient service and would use him again .
review stars review stars review stars review stars review stars   19th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy was fantastic in helping to repair my oven. Great service, efficient and professional. I will definitely contact Billy again for any other jobs!
review stars review stars review stars review stars review stars   19th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy checked out our washing machine as it was not spinning properly. He was very clear about his pricing. I phoned late in the day and he came round early the next morning. He worked out the issue and was very helpful. We would certainly use his services again.

review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I rang Billy on Friday afternoon and he came out first thing on Saturday. He assessed the problem with our oven and ordered the part that was needed. He kept us up to date on the expected delivery time of the part and rang us as soon as it arrived. He was then able to install it first thing the next day. He was great at keeping us informed, arrived on time and worked quickly. Very happy with this service and will be using again.

review stars review stars review stars review stars review stars   19th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the service from Billy, he called me promptly to discuss the problem, outlined what the cost would be in advance and came the next day at the time when he said he would.

He fixed the issue with my washing machine and explained thoroughly what the issue was. Would really recommend for reliable, good value for money and friendly service.
review stars review stars review stars review stars review stars   18th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy had a very clear pricing structure, came out when he said he would and was very courteous.
Our dishwasher is quite old and the broken part was no longer available from the manufacturer however using his skill, Billy was still able to repair the dishwasher probably saving us hundreds of pounds!
I would thoroughly recommend and use again. Thank you Billy.

review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy Rutherford this morning as I had a problem with my AEG oven. Billy was able to identify the problem over the phone. He came to my home this afternoon and replaced the heating element in my oven. I would definitely recommend Billy and he will be my first port of call should
any of my other appliances need repair
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came at little notice to fix my washing machine and the price was fair even less than I was quoted recommend billy to anyone
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine was leaking due to split door seal. A quote to supply and fit a new seal was provided the same day I called and a time arranged for the following day. Billy called in advance to check we would be in, arrived as arranged and completed the job. Very pleased and have no hesitation in recommending him.
review stars review stars review stars review stars review stars   2nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine would not drain. Tried draining water away manually and unblocking but problem was not solved. Phoned Billy on Monday. He quoted costs depending on whether he could unblock or would need parts or tell me machine needed replaced. He came on Tuesday as agreed. He sorted it out quite quickly and cost was as quoted. Very pleased.
review stars review stars review stars review stars review stars   2nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Got Billy to come out to fix dishwasher.

Quick reply to request & turned up on time as agreed.

Would highly recommend & will use him for future domestic repairs
review stars review stars review stars review stars review stars   26th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Delighted to have my washing machine door seal renewed this morning by Mr Rutherford, when others said that they couldn't do it. No problem thanks to his long experience. No mess left. Came on time too. Excellent.
review stars review stars review stars review stars review stars   25th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Oven packed in on Monday night, phoned Billy Tuesday morning, oven repaired Tuesday afternoon. Excellent service. Will definitely use Billy again if/when the need arises.
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