BR Domestic Appliance Specialist

AO delivered and were supposed to install. The "engineer" told my wife it wouldn't fit and took the machine away telling us to buy an Indesit. I phoned Billy and was told a Hotpoint is the same as Indesit. He came as soon as my machine was returned and fitted it at 50% less than the other guy. First class.

Billy is such an obliging person.
He turned up when he said he would, was respectful of my property and was a very efficient and tidy tradesman. He is clearly very knowledgable and sourced the fault in my Siemens oven which wasn’t what I originally thought it to be. He tested it thoroughly afterwards to make sure everything was working as it should be.
In today’s world of very high prices I don’t think you could get a better priced job.
Highly recommend in every way.

Came the next day, reliable and fixed the issue quickly. Have used before and would again.

Billy came to East Linton to replace the heating element in my electric oven. Excellent communication, came when he said he would, clean and tidy, did an excellent job. Five star service, highly recommended.

Great reliable service. I asked Billy to replace the seal on my washing machine as it had become mouldy. Billy arrived when he said he would and replaced this in no time at all, with a genuine part. He also gave me advice on how to prevent this happening in future.

Prompt response, great communication, was able to schedule an appointment within a day, job completed quickly and a nice guy. Would definitely call Billy again.

Really prompt and reliable service provided to fix my electric grill. Good value for money. Will definitely use them again.

I had a minor but worrying fault on my cooker hob (ignition firing when not in use) and needed it sorted before going on holiday as I wasn't keen on leaving it sparking when I was away. Billy phoned me back within a few minutes of my panicked message, came out and sorted it straight away - all on a Sunday afternoon as well. A big relief that it's done, and he was very pleasant and efficient to deal with. Would definitely recommend.

I needed help with the overall working and instructions of all my new Zanussi appliances in a new kitchen . I called several businesses to no avail but William was fantastic , happy and willing to help . He came around the next day and even left his number and time if ever needed when in need . I would definitely use Billy again thanks to his professionalism and friendliness .

Excellent service from BR Domestic! This was the first number I called and service could not have been better. Prompt attention, diagnosed and repaired the washing machine and even told me, in advance, what the charge would be. 5 stars all the way!

Within a few hours of contacting Billy he came to our home and sorted the faults in our oven on his day off. We would certainly recommend BR Domestic Appliance, excellent service.

Washing machine had been leaking quite badly. I called BR and he was able to come out to look at the machine that day and found the problem. He ordered a new seal and came the next day to replace it. Service was excellent, very helpful, would highly recommend and would use again.

Phoned on behalf of an 87 year old neighbour, whose lower fan oven had stopped working.
Was talked through a quick fix, as it had gone into standby mode, and problem sorted in minutes. No charge!

Outstanding service. Will certainly recommend to anyone I know, or who asks

Called Billy as my elderly Mother's oven caught on fire and I hoped it was fixable. Billy turned up the very next day as agreed and resolved the issue straight away. Source of the issue was fat on the grill element. There was absolutely no overselling, replacement of parts that were not required etc, Billy simply burnt off the fat and the oven is back to fully working.
A very honest and dependable service I will certainly be using again.

Excellent prompt service. Will definitely recommend to friends and I will use this company again.

Our washing machine was repaired by Billy.
He responded to an initial text immediately. He came to do the job when arranged and completed the repair expertly.
He is professional, reliable and efficient. I would not hesitate to recommend him to anyone and I have done so in the past. Everyone who has had him to do work speaks very highly of him.

Our washing machine has been periodically not working properly and not finishing cycles, so Billy came out promptly and advised me what the issue was and how much it would cost to fix it. He advised us that it would be better to buy a new machine because of the age of our washing machine. I really appreciate his honestly and sound advice, somebody else could have made a fast buck by fixing the machine but Billy's honesty and integrity meant he gave us invaluable advice and even went the extra mile by helping me narrow down the search for the new machine. I wouldn't hesitate to use BR Domestic Appliances again or recommend them, 5 star service!

I had a problem with my tumble dryer. Phoned BR and Billy came the next morning and was able to repair on that visit. Very helpful. Highly recommend

I had a leaking seal on my washing machine. Called BR to see if they could fix the problem. They got back to me with a price and came out the next day to replace the seal with no hassle.
Would definitely recommend them!

Dishwasher wasn't draining so wasn't working. I looked up recommended traders on this website and went for BR Domestic Appliance Specialist based on their positive reviews. I was very fortunate in that they were able to come out the very same morning I phoned - a bonus to be squeezed in last minute before Christmas. Job was completed quickly and cleanly. Would definitely use again!