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Edinburgh
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BR Domestic Appliance Specialist

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 5.0 out of 5 based on 409 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 409 reviews.
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review stars review stars review stars review stars review stars   18th April 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Billy was quick to respond, professional and friendly. Went over and above to fix our dishwasher, including fixing something the installer should have done. Really happy with the service and price, will def call Billy next time we have any issues with our appliances.
review stars review stars review stars review stars review stars   17th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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We contacted Billy when our washing machine had started acting up. He arrived within a couple of hours of our call. The problem was identified and the nessary parts ordered. These were fitted promptly and efficiently as soon as they were available.
While he was fixing the washing machine we asked him to have a look at our oven which was also not working as it should. Again defective parts were identified and a price agreed and work completed the next working day.
All work was done efficiently and cleanly with minimum disruption to us.
I would definitely use Billy’s services again if the need arises and have no hesitation in recommending him to others
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Arrived promptly and dealt with the 3-4 problems we had in the kitchen in a clean and professional manner.
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Amazing service.

My oven element had blown and after 1 quick call I had someone coming out the next day to have a look and fix it.

I was warned that he may not have the element I needed in stock (he did) and gave me a rough cost (turned out to be exact).

Came to the house and not only did he replace the element he gave it a health check for us.

I would definitely recommend BR Domestic
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Location of work carried out- Aberlady, East Lothian:
I booked Billy to service a dishwasher which hadn’t been used for sometime - and then extended the job to include the installation of an under counter oven and check the recent installation of a new washing machine. He had to re-do the electrical connection to oven.
Billy attended earlier than originally booked - which was very useful as were on a tight time frame and carried out all work very professionally. He took away the old appliance. We are totally satisfied with the work, the price and the communication. Would not hesitate to recommend him. Thank you Billy.
review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £70
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Great service and value for money, experience shows, problem solved and would definitely recommend this company to anyone.
review stars review stars review stars review stars review stars   28th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Arrived when he said he would. Prompt service efficient and friendly. Good job done. Very reasonably priced. Would definitely use again.

review stars review stars review stars review stars review stars   27th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service from this trader. He quickly presented a solution to our problem and expertly advised us from the outset. Would definitely use this trader again.
review stars review stars review stars review stars review stars   24th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Our week could not have gotten much worse with the failure of our oven and dishwasher on top of a sick mummy!

I called Billy at 9.00am and he was at our house by 10am, admitadly due to a cancellation. He carried parts in his van so was able to replace the pump on the dishwasher and the fan on the oven there and then.

All carried out in an impeccable manner at a fair and honest price. I would not hesitate to recommend Billy to anyone.

Thanks for saving our weekend.
review stars review stars review stars review stars review stars   19th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy had to try a couple of things before getting my washing machine working properly again. He always came when he said he would, put things back the way he found them and didn’t ask for payment until it was working again, definitely recommend.
review stars review stars review stars review stars review stars   18th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I would definitely recommend BR Domestic Appliance. They came at short notice, and were very efficient and reliable. Thank you.

review stars review stars review stars review stars review stars   13th March 2018
Value of Products/Services or Work Performed: £65
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The engineer turned up when he said he would, completed the job quickly and charged £15 less than he had quoted.

review stars review stars review stars review stars review stars   12th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to fix my dishwasher the same day as I called him. He explained costs and charges before coming out so I knew what to expect. He came at exactly the time he said he would which meant no hanging around or follow up calls.
He managed to fix the problem really quickly and explained simply what caused the problem.
I was so happy with the work I have him coming back to fix my oven.
Very polite, knowledgeable and professional.
Thanks Billy
review stars review stars review stars review stars review stars   5th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I am delighted to find someone who has a friendly and professional approach which inspires confidence. All prices for repair of the possible faults causing the breakdown of my washing machine were given in advance and not altered at the time. He was very competent and efficient, finding and repairing the fault quickly as well as checking it was in good working order before leaving. Excellent job just what is needed.

review stars review stars review stars review stars review stars   5th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy in the past for my washing machine and have always found him very reliable. He is always helpful and a very tidy worker. I have recommended Billy to family and friends and he has never let me down. We called him last week to fit a cooker and he was here within an hour.
review stars review stars review stars review stars review stars   28th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy is highly professional. He advised on our oven repair and then swiftly came round to fit a new one. I would not hesitate to recommend him.
review stars review stars review stars review stars review stars   27th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Arrived as agreed the day after I first called him, with a new integrated cooker. He fitted it without issue,and left a very happy customer. I highly recommend his services.
review stars review stars review stars review stars review stars   24th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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BRILLIANT SERVICE AND VERY FAIR . CAME OUT THE SAME DAY.
DELIGHTED.
review stars review stars review stars review stars review stars   24th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy is a gem, he was like a man on a mission to fix my elderly oven, (which had been incorrectly diagnosed by the manufacturer) and to my amazement, after a lot diagnostic checking and real effort, he managed it!

He didn’t give up when I suspect the vast majority of tradesmen would have, he was personable, chatty and I felt very comfortable having him in my house.

He arrived on time and as promised, kept me updated throughout and didn’t even eat my biscuits!

I now have a happy oven. I can’t recommend Billy enough - 5 star service.

Thank you!
review stars review stars review stars review stars review stars   20th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant and courteous man. Extremely thorough and painstaking in diagnosing fault with washing machine with excellent result. Most impressed with him and would not hesitate to recommend to others!
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