In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 413 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 413 reviews.
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review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £43
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Came on time. Identified where the washing machine was leaking from as the fill hose. Gave me the option of paying full service at £65 to fit hose, £35 service charge for call out and I buy another hose from elsewhere and fit myself or £35 call-out charge and he'd sell me the hose for £8 and I'd fit myself. I chose the latter and was very satisfied.

review stars review stars review stars review stars review stars   19th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service. Billy got back to me very quickly after I messaged and came out promptly next day keeping in touch to let me know he was on his way.
Gave me a very reasonable quote, went off to get required parts and was back within the hour. Job done. New dishwasher installed. He even took time to advise on how to use it for best results and said to contact him if any issues.
Definitely would use again.
review stars review stars review stars review stars review stars   19th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Called late Wednesday and he came 9am Thursday. Looked at job gave us advice without hastle advised us on best things about our problem. He then carried out all work to a very satisfactory conclusion. We would have no hesitation on using this company again.
review stars review stars review stars review stars review stars   18th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very quick response and quick repair of two neglected Dyson hoovers. Very happy with the service and felt it was excellent value for money. Thanks very much. Would definitely recommend and use again.
review stars review stars review stars review stars review stars   8th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Would highly recommend Billy. Very reliable and arrived when he said he would. He was very happy to arrange a time most suitable to me to install a new oven and hob (which he sourced for me). Even although I live in East Lothian he was happy to carry out the work in the evening. Delighted with my new appliances and his workmanship. Already have Billy booked for another job.
review stars review stars review stars review stars review stars   5th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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I contacted several domestic appliance repairers/installers and couldn’t find anyone that was enthusiastic or able to give me any advice about my dishwasher. But I was very happy once I had spoken to Billy at BR Domestic Appliances, he gave me sound advice and was able to come at short notice and install my dishwasher. Would use again without hesitation.
review stars review stars review stars review stars review stars   2nd October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy came when he said he would, quickly ordered the part required and returned to fix our washing machine in a friendly and informative manner. Will definitely use him again.
review stars review stars review stars review stars review stars   2nd October 2018
Value of Products/Services or Work Performed: £113
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Excellent service. Punctual. Helpful. Quick and efficient. Billy quoted beforehand, ordered new parts after diagnosing the problem and returned to fix the oven 2 days later. Would definitely use BR again & recommend.
review stars review stars review stars review stars review stars   28th September 2018
Value of Products/Services or Work Performed: £75
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My washing machine broke at the weekend and I e-mailed on Saturday night in the hope of getting a repair in the week. He impressed me by getting in touch on Sunday and repaired the machine on Monday morning.
He carries spares for many machines and arrived at the arranged time.
I had caused damage to the pipes when pulling the machine forward and Billy attended to these too. Excellent and great value for money!
review stars review stars review stars review stars review stars   18th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Highly recommended.

review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £115
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Outstanding service from Billy. I called about our broken oven and he was out and had it fixed in less than two hours. He was professional and friendly and we would highly recommend him.

review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £85
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I highly recommend Billy, I called him about a problem with my tumble drier, he came out the very next day, took my machine away to investigate the problem which he was able to fix thankfully and he delivered the drier back the next morning! I would not hesitate to use him again should I need to.

review stars review stars review stars review stars review stars   10th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy Friday afternoon and he quoted a price to do the job. He came on time Saturday morning and had the job done within the hour. He was very friendly, easy to talk to and professional. I would use his services again.
review stars review stars review stars review stars review stars   9th September 2018
Value of Products/Services or Work Performed: £65
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Billy responded to my e-mail very quickly and the appointment was set up within a day or two. He let me know the price for the job upfront. He didn’t take long to fix my oven and was professional and friendly throughout. He even offered to fix something else small he had noticed needed doing with it too. Will definitely use him again and would have no hesitation in recommending to others.

review stars review stars review stars review stars review stars   7th September 2018
Value of Products/Services or Work Performed: £105
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Billy was able to come at short notice and was very flexible to fit around my timings. The job was done professionally, quickly and neatly. I am completely happy with the service and have no hesitations at all to recommend him.

review stars review stars review stars review stars review stars   5th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy was very efficient, honest and turned up when he said he would. We would highly recommend him.
review stars review stars review stars review stars review stars   4th September 2018
Value of Products/Services or Work Performed: £105
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Tried living with a half functioning oven but one short visit and it’s sorted. Service was promt and he was totally up front with coatings through the whole process always checking I was happy to proceed. Happy to recommend or use again

review stars review stars review stars review stars review stars   4th August 2018
Value of Products/Services or Work Performed: £95.00
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Delighted. Arrived when he said he would. Spoke through the work to be done . Quoted price. Carried out work . Would i use him again or recommend him. Certainly. Already have to my son. Second time i,ve used Trusted Trader. Its now my go to website. Dont waste time phoning around. Get Him !
review stars review stars review stars review stars review stars   26th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the repair carried out on our washing machine. Quick replies to our questions and turned up on time and did the job quickly. Recommended
review stars review stars review stars review stars review stars   24th July 2018
Value of Products/Services or Work Performed: £95
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Fantastic service ,fixed the same day .
Would definitely recommend.
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