BR Domestic Appliance Specialist
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519
Trader Categories and Services
Electrical Appliance Repairs, Cooker - Dishwasher Repairs | Appliance Repairs, Washing Machine Repairs, Cooker Hood Repairs, Dishwasher Repairs, Hob Repairs, Dyson | Vacuum Repairs, Tumble Dryer RepairsBusiness Information
With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
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Reviews and Feedback
5.0 out of 5 based on
409 reviews.
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4th March 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Kitchen Belling Hob not working. Located problem had replacement part. Tidied up left area spotless. Would highly recommend.
Fiona Robb
3rd March 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We were having problems with our washing machine cutting out mid-cycle and not draining or rinsing properly. William came out promptly, and provided honest, fair advice about the likely nature of the issue and the efficacy of the work he did. He was polite and friendly and the fee he charged was very fair. I would use again and would definitely recommend.
Joanna Lord
23rd February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Arrived when he stated. A true professional,brilliant at his job. I have no hesitation in recommending him. We will use him again!
North Berwick.
North Berwick.
Andrew J Martin
21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I contacted this company based on Trusted Trader reviews, as I had a problem with my washing machine which wouldn't empty, and they were all spot on.
I emailed for a quote and Billy Rutherford got back to me that evening asking me to phone the following morning with more details. He informed me clearly of his charges and I couldn't believe that he came out the same afternoon and fixed it.
It turned out not to be the pump but just clogged up so it was just the call out charge. While here he set straight to work and was friendly and polite and had the job done in no time. Would definitely use him again and recommend to others.
I emailed for a quote and Billy Rutherford got back to me that evening asking me to phone the following morning with more details. He informed me clearly of his charges and I couldn't believe that he came out the same afternoon and fixed it.
It turned out not to be the pump but just clogged up so it was just the call out charge. While here he set straight to work and was friendly and polite and had the job done in no time. Would definitely use him again and recommend to others.
Shona Brown
21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Having a new oven supplied and fitted , Billy was excellent took time to take me through the workings of new oven ,if I had any problems ,just phone him and he would pop in and sort them out .Would recommend this company .
Mrs Mary Carol Reilly
14th February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Great to find someone who offers such an efficient & friendly service that covers East Lothian. Am in Haddington & would definitely recommend.
13th February 2019
Value of Products/Services or Work Performed: £65
Ratings
Review Comments
Came out and fixed dishwasher same day!
On time, reliable and really helpful explaining issue and how to fix it.
Very pleased with work and so good to have someone in the phone book to call at short notice.
On time, reliable and really helpful explaining issue and how to fix it.
Very pleased with work and so good to have someone in the phone book to call at short notice.
12th February 2019
Value of Products/Services or Work Performed: £65
Ratings
Review Comments
I had a new oven fitted. I was very satisfied with the service I received. Very punctual and the service was excellent. I would have no qualms about recommending his services.
Allison
11th February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Checked faulty washing machine.
Fast, friendly and efficient service. Will definitely recommend.
Fast, friendly and efficient service. Will definitely recommend.
Charles Hearn
9th February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Phoned Billy to come and fix our Bosch washing machine which had started making some very loud grinding noises the previous night. He was amazing, he juggled his appointments around for that day and arrived at the house a couple of hours later.
Billy quickly identified the problem and had the machine fixed within minutes. Great customer service and a pleasure to deal with. Would highly recommend Billy to others in need.
Billy quickly identified the problem and had the machine fixed within minutes. Great customer service and a pleasure to deal with. Would highly recommend Billy to others in need.
Linda
8th February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I emailed late evening regarding a broken fan oven and had an appointment arranged for the next day. Billy arrived on time, replaced the fan and left things tidy. Would recommend.
Mandy Ballantine
5th February 2019
Value of Products/Services or Work Performed: £70
Ratings
Review Comments
Billy - He was a very steady, earnest, energetic worker. Excellent service.
Professional and friendly. Would definitely recommend and hire him again.
Professional and friendly. Would definitely recommend and hire him again.
1st February 2019
Value of Products/Services or Work Performed: £150
Ratings
Review Comments
New fan and motor fitted to a 20-year-old Neff oven.
The work was carried out promptly (within 2 days of contacting the engineer. He arrived at the arranged time and carried out the work efficiently. All now appears to bw working well again.
The work was carried out promptly (within 2 days of contacting the engineer. He arrived at the arranged time and carried out the work efficiently. All now appears to bw working well again.
28th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I emailed Billy and received a prompt response. He came the next day to fix my dishwasher and oven. Excellent service and work.
27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
It was a Saturday and the oven element blew mid way through cooking a big dinner for a family celebration. I called around a few places but knew it would be hard to get someone at such short notice on a Saturday afternoon. One place I called suggested I call Billy and yes, fantastic, he shifted things around and came over as soon as he could. He fitted the right element and got the over working again, and back in went the food!
He is polite, tells you what he is doing and does not bamboozle you with terminology OR treat you like you don't know anything.
I will use his services again next time something needs fixed. Recommend!!!
He is polite, tells you what he is doing and does not bamboozle you with terminology OR treat you like you don't know anything.
I will use his services again next time something needs fixed. Recommend!!!
Rachel
27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We called Billy out to repair our built in electric oven. We had no current contacts for this type of work but were impressed by previous reviews we had read on line for BR Domestic Appliance Specialist so decided to go with them.
Billy called the next day and fixed the problem on his first visit. All charges and costs were communicated up front so we knew exactly where we stood. The work was carried out to high standard and at a competitive cost, and we would have no hesitation in recommending Billy to family and friends.
Billy called the next day and fixed the problem on his first visit. All charges and costs were communicated up front so we knew exactly where we stood. The work was carried out to high standard and at a competitive cost, and we would have no hesitation in recommending Billy to family and friends.
27th January 2019
Value of Products/Services or Work Performed: £100
Ratings
Review Comments
Diagnose and replace faulty heater element on integrated washing machine.
Came on time as arranged and did the job with no mess or fuss.
Very happy.
Came on time as arranged and did the job with no mess or fuss.
Very happy.
Chris Smith
26th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I called Billy to install my washing machine. He came next day (Saturday) and did the job professionally and at a reasonable price. I am not surprised at his 5 star rating from every customer because he really deserves it. I would recommend him any time.
Many thanks.
Irene
Many thanks.
Irene
Irene
22nd January 2019
Value of Products/Services or Work Performed: £120
Ratings
Review Comments
Emailed Billy on a Sunday to give me a quote for supply and fit a washing machine seal and he replied same night. Quote was reasonable and I'm very happy with the finished job using genuine parts. Friendly, reliable & I would happily recommend him.
Mr Dickson
16th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Fast and efficient. Great service.