BR Domestic Appliance Specialist
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519
Trader Categories and Services
Electrical Appliance Repairs, Cooker - Dishwasher Repairs | Appliance Repairs, Washing Machine Repairs, Cooker Hood Repairs, Dishwasher Repairs, Hob Repairs, Dyson | Vacuum Repairs, Tumble Dryer RepairsBusiness Information
With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
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Reviews and Feedback
5.0 out of 5 based on
409 reviews.
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6th December 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy arrived 30 minutes after I phoned to ask if he could have a look at my washing machine which suddenly stopped working. He very quickly diagnosed the problem and fixed it right away! I would highly recommend Billy and will indeed use him if I ever need another appliance fixed in the future.
5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy arrived as arranged to look at our washing machine which had stopped spinning. In fact, there was nothing wrong with the machine but an uneven load two days earlier had stopped the machine from spinning. Billy explained what to do if it happened again and we paid for the call out only.
When we replace our elderly dishwasher we will definitely ask Billy to install it.
Excellent and courteous service. Thank you.
When we replace our elderly dishwasher we will definitely ask Billy to install it.
Excellent and courteous service. Thank you.
1st December 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy repaired my tumble drier. He arrived when he said he would, took the machine away to his workshop so as not to make a mess in my brand new utility (his idea, not mine). He repaired it the same day and again, arrived exactly when promised. Amazing service, thank you. I won’t hesitate to recommend him to others.
30th November 2019
Value of Products/Services or Work Performed: £141
Ratings
Review Comments
This was the first time I have used BR Domestic Appliance Specialist but it won't be the last. Billy was extremely helpful, professional and knowledgeable. He did a great job of fixing my Rangemaster oven and grill, going out of his way to source parts which are now becoming obsolete due the the age of the cooker. I can't recommend Billy highly enough. He arrived when he said he would, on-going communication was excellent and I thought the price for the job was very fair.
Sarah Cran
19th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy was one of the few dishwasher repairers who cover the Peebles area. He responded very quickly when our dishwasher rinse aid flap broke and advised on how to get the correct part. He came when said he would come, was friendly, professional and had the problem sorted speedily. His charges are very fair. I would definitely recommend him.
Cecelia Clegg
10th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy from Domestic Appliances has probably fixed almost every appliance in my kitchen over the last couple of years and he has been excellent on every occasion. Fantastic customer service & always very prompt response. Can’t recommend highly enough.
Moira
9th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy installed a new integrated dishwasher (after discussing with me the option of repairing the previous 10 year old appliance). A reliable tradesman who really knows his stuff.
Lesley Narrie
2nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Our washing machine was not spinning and Mr.B Rutherford fixed it easily explaining what was wrong with it and gave us a reasonable price for the parts and labour. Above and beyond service which you rarely see nowadays.
Drex
25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I needed my dishwasher repaired. The repair man arrived at the agreed time, and fixed the machine. The price was as was quoted to me. Excellent service. Pleasant chap. Would definitely recommend this firm.
David McGeown
23rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Dishwasher fixed - small item removed from the pump.
Anna
22nd October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Washing machine diagnostics + installation of new machine -
Perfectly punctuation, effective, efficient and candid.
Perfectly punctuation, effective, efficient and candid.
A. Allen
19th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
What can I say that hasn't been said already. Billy is a first class guy and I would happily recommend him to anyone. I needed the digital clock on my range cooker repaired. After my initial enquiry Billy arrived to see the problem. He advised on what was needed and some parts had to be ordered. Once they arrived Billy returned to carry out the repair. I have admire his determination to get the unit fitted and working. Many thanks Billy.
Mike Murray
19th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Oven repaired efficiently and promptly all within 24 hours of making call. First class service.
Gordon Haldane
16th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My washing machine was spinning intermittently. Billy quickly came to have a look and was able to open the filter which was jammed. Unfortunately this didn’t solve the issue but Billy happily came back on 2 further occasions to try and get the machine working. Despite being unable to fix the machine (new one required) I would happily recommend Billy. His desire to solve the problem with repeat visits shows his commitment to customer satisfaction.
16th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My ancient washing machine broke down and I contacted Billy. He came next day and repaired it. Very pleased with the service. Would definitely recommend him. He knows his stuff!
Sheila Page
15th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
The dishwasher hose was chewed by mice. Billy came at short notice, fitted a replacement hose along with a protective mesh net which should prevent the problem recurring.
Very happy with the service and would recommend him to others.
Very happy with the service and would recommend him to others.
John C
14th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My washing stopped spinning Billy came out the next day to fix it. I explained the issue I was having and he immediately went right to the problem which was a blocked pipe under my sink. Very reasonable price and professional. Would certainly recommend him.
HOLLY JEFFREY
8th October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I had a issue with my tumble dryer. Billy promptly found the fault and fixed it in no time, at a reasonable cost.
Mary Peters
4th October 2019
Value of Products/Services or Work Performed: £65.00
Ratings
Review Comments
Friendly and efficient service. Didn't make me feel daft for not clearing out the washing machine filter regularly myself. Came at a time that suited me.
27th September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy managed to fit us into his busy schedule as the washing machine wasn’t working. He fixed it quickly for a reasonable price and explained how to prevent issue arising again. He was efficient and tidy. We would definitely use him again.
Catherine